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Palais Hörtenberg

Aparthotel with full-service spa, walk to Museo Archeologico dell'Alto Adige

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Photo gallery for Palais Hörtenberg

Deluxe Condo | View from room
City view from property
Deluxe Condo
Premium Apartment
Exclusive Apartment
Reviews
9.6

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Via Museo, Bolzano, Bolzano, 39100
  • Popular LocationMuseo Archeologico dell'Alto Adige1 min walk
  • Popular LocationPiazza Walther6 min walk
  • Popular LocationBolzano Christmas Market6 min walk

Room options

View all photos for Superior Studio Suite

Superior Studio Suite

Superior Studio Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Full-sized fridge/freezer
  • Studio
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Premium Apartment

Premium Apartment

Premium Apartment

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Full-sized fridge/freezer
  • Studio
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Condo

Deluxe Condo | View from room

Deluxe Condo

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Full-sized fridge/freezer
Plasma TV
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment

Exclusive Apartment

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio

Studio

Studio

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Full-sized fridge/freezer
Plasma TV
  • 27 sq m
  • Studio
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property
Hotel Greif
Pool
Breakfast included
Spa
Pet-friendly
4.8 out of 5, Exceptional, (370)
The price is AU$410
for 1 night
includes taxes & fees
27 May - 28 May
Hotel Greif

About the area

Bolzano

Palais Hörtenberg puts you in the heart of Bolzano, steps from Museo Archeologico dell'Alto Adige and within a 10-minute stroll of Piazza Walther. Highlights at this aparthotel include a full-service spa and in-room free WiFi. .Each apartment is soundproofed and features a plasma TV with cable channels, along with a safe, a hairdryer and a wardrobe or cupboard. A fridge and a microwave make in-room dining convenient. A pillowtop bed and premium bedding welcome you to a good night's rest, and other nice touches include a rainfall showerhead. Housekeeping is available on request. .A day of pampering at Privat Spa can include access to the sauna and hot tub. Other amenities include free WiFi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also the convenience of self parking. .Sights within a 10-minute walk of this Old Town Bolzano aparthotel include Bolzano Christmas Market and Isarco Valley is within 30 minutes.
View more Aparthotels in BolzanoOpens in a new window

What's nearby

  • Museo Archeologico dell'Alto Adige - 1 min walk
  • Piazza Walther - 6 min walk
  • Bolzano Christmas Market - 6 min walk
  • Cathedral of Bolzano - 7 min walk
  • Castel Firmiano - 8 min drive

Getting around

  • Bolzano/Bozen Station - 10 min walk

Restaurants

  • Universitätsbibliothek Bozen - 3 min walk
  • Ristorante Pizzeria Casa al Torchio - 2 min walk
  • Hopfen & Co - 2 min walk
  • Forsterbrau Central Bolzano - 3 min walk
  • Ristorante Fujiya - 3 min walk

About this property

Entire place

Palais Hörtenberg

Aparthotel with full-service spa, walk to Museo Archeologico dell'Alto Adige
Palais Hörtenberg offers its guests a full-service spa. WiFi is free in public spaces. Spa services, a vending machine, and laundry facilities are also featured at Palais Hörtenberg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Bolzano aparthotel.

  • 34 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Lift
  • Smoking in designated areas
Palais Hörtenberg offers 34 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a shower with a rainfall showerhead.

This Bolzano aparthotel provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Privat Spa. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

English, German, Hungarian, Italian, Russian, Slovak

Property amenities

Pool/Spa

  • Full-service spa
  • Sauna
  • Spa tub
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • On-site parking available only on request
  • Covered self parking on site (EUR 25 per day; includes in/out privileges)
  • Limited on-site parking (max. 10 spaces per unit)
  • Height restrictions apply for on-site parking
  • On-site parking options include a carport

Family friendly

  • Free cot/infant bed

Food and drink

  • Fridge (full size)
  • Microwave
  • Freezer
  • Coffee grinder
  • Cookware/dishes/utensils

Bedrooms

  • Premium bedding
  • Down duvet
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Pillow-top mattress

Bathroom

  • 1 bathroom
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable service

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 24 per pet per day
  • Welcoming cats and dogs only
  • Food and water bowls and litter trays are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower (55 centimetre high)
  • Grab bar near toilet (60 centimetre high)
  • Handrails in stairways
  • Lift
  • Portable shower seat
  • Roll-in shower (100 centimetre wide)
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (70 centimetre high)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Designated smoking areas (fines apply)

Services and conveniences

  • Safe
  • Housekeeping (on request)
  • Blackout curtains
  • Mobile key entry
  • Vending machine
  • Front desk (limited hours)
  • Local meal delivery service
  • Change of towels (on request)

Location highlights

  • In the city centre
  • In the historical district

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 34 rooms
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:30 PM
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of EUR 25 at checkout

Access methods

Access code, staffed front desk

Pets

  • Pets: EUR 24 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls and litter trays are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: EUR 25 per day
  • Spa fee: EUR 69 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hörtenberg Homes
Palais Hörtenberg Bolzano
Palais Hörtenberg Aparthotel
Palais Hörtenberg Aparthotel Bolzano

Frequently asked questions

Is parking available at Palais Hörtenberg?

Yep, Palais Hörtenberg has a covered self car park with in/out privileges for EUR 25 per day. Onsite parking is limited (max 10 spaces per unit).

How much does it cost to stay at Palais Hörtenberg?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Palais Hörtenberg on 16 May 2024 start from AU$246.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Palais Hörtenberg?

Yep, Privat Spa is available for guests. It has a hot tub, a steam room and a sauna.

What luxury perks are available at Palais Hörtenberg?

This property features a full-service spa, as well as pillowtop beds and premium bedding.

What makes Palais Hörtenberg a romantic place to stay?

A hot tub, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Palais Hörtenberg.

Is Palais Hörtenberg family-friendly?

You bet! With amenities like laundry facilities, as well as free infant beds in the guestrooms, it's no surprise Palais Hörtenberg is a hit with families.

Is there a free airport shuttle available at Palais Hörtenberg?

No, Palais Hörtenberg does not offer an airport shuttle service.

What time are check-in & check-out at Palais Hörtenberg?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Palais Hörtenberg?

Cats and dogs are welcome at Palais Hörtenberg, with food and water bowls and litter trays on offer.

Palais Hörtenberg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 69 out of 85 reviews" "
Rating 8 - Good. 13 out of 85 reviews" "
Rating 6 - Okay. 1 out of 85 reviews" "
Rating 4 - Poor. 1 out of 85 reviews" "
Rating 2 - Terrible. 1 out of 85 reviews" "

9.8/10

Cleanliness

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Eileen

Liked: Cleanliness, property conditions & facilities
Though it is a bit of a walk from the train station, the location of this property is what makes it most appealing. It is right in the heart of the tourist area, across from one of the museums. There is no kitchen but it does have a fridge and free laundry which makes a big difference when you are away for a long trip. All of the room is electronically enabled so it's a good idea to read the directions on how to operate the features. For example, I had no idea how to lower the window coverings until I spoke to another couple staying in the building. If only I had read the extensive and informative room guide! The bed was nice and comfy and there was also an inviting patio, which I did not use because there wasn't enough time! The big downside to staying here is that one does not receive the city pass, which enables you to use public transit at no cost and receive other city perks.

10/10 Excellent

Luigi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Shannan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel! Was by far our fav on our Europe trip. Huge room, so QUIET, and amazing location. Staff were great and helped with any questions we had. Would def recommend!!
Stayed 4 nights in Dec 2023

10/10 Excellent

Gisela, Sugar Land

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice view, modern and comfortable. The location was great too. Close to everything.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jeannie

Liked: Cleanliness, amenities, property conditions & facilities
The apartment I booked was spacious and had all amenities necessary, a very comfortable bed and was very quiet. It was new and also very clean. The entry was easily accessible and the ladies at the reception area were always helpful. The location is convenient with the grocery store across the street and everything within walking distance. The spa was wonderful! I will definitely book there again.
Stayed 3 nights in Dec 2023

4/10 Poor

Kimberly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
An all digital setup of a location that you can’t Google nor your maps locator finds it. They send you a code to operate entrance, light and everything else but we booked through Expedia so it popped up randomly in a link of a text message after searching for it. Ended up being annoying and clinical… but architects did a good job. More for nerds and IT dudes …
Stayed 1 night in Dec 2023

8/10 Good

Corinne

Liked: Cleanliness, amenities, property conditions & facilities
This property is in the heart of Bolzano so walking right into the historic district is not an issue. Parking was super convenient, as was the code system for both the parking garage and entry to the room. No keys or cards required! Upon entering the room, I could see it was immaculate and new. The concrete floors were stunning as was the entire bathroom. My only complaint was there was no hot water for my entire stay. I wrote an email over Expedia to the property, but it was never addressed. The following morning I mentioned it to the young woman at the front desk and she stated that the entire property had no hot water and they were working on it. This was a major disappointment, since I could not even use the beautiful shower in the bathroom or take a shower at all. Seemed like a lot of money to spend to not be able to enjoy the beauty of the room. Left a bitter taste, especially since the hotel has not, to this point, even addressed my concern or offered any sort of compensation/voucher/etc. I am hoping for some sort of resolution to this, as it really left me thinking I wouldn't stay here again, based on the response, or even caring to offer anything in return.
Stayed 1 night in Dec 2023

10/10 Excellent

Helen, New York

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room and amenities, very well designed, a gem
Stayed 1 night in Oct 2023

10/10 Excellent

A M K

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, spacious, and modern. I had a fantastic stay.
Stayed 5 nights in Oct 2023

10/10 Excellent

manuk

Stayed 3 nights in Oct 2023