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Aparthotel

Residence - Palais Hörtenberg

Property class: 4.5

Photo gallery for Residence - Palais Hörtenberg

A modern elevator with wooden paneling and a green-lit interior.
A modern hotel room with a glass partition, a bed, a shower, and a view of the outside.
A room with a sofa, a table, and a view of a hillside with buildings.
A balcony with a table and chairs, a green armchair, and a view of mountains.
A sauna with wooden slats, a heater, and a small shelf with a container.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is AU$346
includes taxes & fees
6 Oct - 7 Oct

Explore the area

View map
Via Museo, Bolzano, BZ, 39100
  • Place, Museo Archeologico dell'Alto Adige
    ‪2 min walk‬
  • Place, Bolzano Christmas Market
    ‪6 min walk‬
  • Place, Piazza Walther
    ‪6 min walk‬
  • Airport, Bolzano (BZO)
    ‪15 min drive‬

Room options

View all photos for Room

A hotel room with a large bed, a modern headboard, a bedside table, a nightstand, and a view of the city through a balcony.

Room

  • Sleeps 4

View all photos for Room

A modern hotel room with a large bed, a bench, a round table, and a view through the glass doors.

Room

  • Sleeps 3

View all photos for Room

A hotel room with a large bed, a TV mounted on a wooden panel, a balcony with curtains, and a view of buildings.

Room

  • Sleeps 3

View all photos for City Studio

A modern hotel room with a large bed, a desk with a chair, a small table, and a hanging light fixture.

City Studio

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio

A modern hotel room with a large bed, a small table, a sofa, and a window with curtains.

Superior Studio

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Studio Suite

A modern bedroom with a large bed, a wooden wardrobe, and a nightstand.

Superior Studio Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Condo

A modern living room with a sofa, a dining area, and a TV mounted on the wall.

Deluxe Condo

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Premium Apartment

A modern, compact bedroom with a bed, a small desk, and a kitchenette.

Premium Apartment

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Exclusive Apartment

A modern hotel room with a large bed, a sofa, and a kitchenette in the background.

Exclusive Apartment

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Elite Apartment

A modern bedroom with a large bed, built-in wardrobe, and a flat-screen TV.

Elite Apartment

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Elite Loft

A modern living room with a dining area, a kitchen, and a sofa.

Elite Loft

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Condo

A modern kitchen with a central island, bar stools, a hanging plant, and a built-in microwave.

Family Condo

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Bolzano

A luxury stay in the heart of Bolzano awaits you at Residence - Palais Hörtenberg. You'll find Museo Archeologico dell'Alto Adige a few steps away and Bolzano Christmas Market within a 10-minute stroll. Highlights at this aparthotel include a full-service spa and in-room free WiFi. .Each apartment is soundproofed and features a plasma TV with cable channels, along with an espresso maker, a safe and a hairdryer. A fridge and a microwave make in-room dining convenient. Nice touches to enhance your stay include a rainfall showerhead and free toiletries, while a pillowtop bed and premium bedding invite a good night's rest. A down duvet and a wardrobe or cupboard are also available. Housekeeping is available on request. .A day of pampering can include access to the sauna and hot tub. Other amenities include free Wi-Fi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4.5-property class Old Town Bolzano aparthotel include Piazza Walther and Isarco Valley is within 30 minutes.
View more Aparthotels in BolzanoOpens in a new window

What's nearby

  • Free University of Bozen-Bolzano - 2 min walk - 0.2 km
  • Museo Archeologico dell'Alto Adige - 2 min walk - 0.2 km
  • Bolzano Christmas Market - 6 min walk - 0.6 km
  • Piazza Walther - 6 min walk - 0.6 km
  • Cathedral of Bolzano - 6 min walk - 0.6 km

Getting around

  • Bolzano/Bozen Station - 10 min walk
  • Bolzano (BZO) - 18 min drive

Restaurants

  • ‪Hopfen & Co. - ‬2 min walk
  • ‪Ristorante Pizzeria Casa al Torchio - ‬2 min walk
  • ‪Nadamas - ‬3 min walk
  • ‪Temple Bar Genuine Irish Pub - ‬5 min walk
  • ‪Chicken Hut - ‬3 min walk

About this property

Residence - Palais Hörtenberg

Residence - Palais Hörtenberg offers its guests a full-service spa. WiFi is free in public spaces. Spa services, a vending machine, and laundry facilities are also featured at the luxury Residence - Palais Hörtenberg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Bolzano aparthotel.

  • 34 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Television in lobby
  • Lift
  • Smoking in designated areas
Residence - Palais Hörtenberg offers 34 air-conditioned accommodations with espresso makers and a safe. Pillowtop beds feature down duvets and premium bedding. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Bolzano aparthotel provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

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  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
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The price is AU$310
includes taxes & fees
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Property amenities

Pool/Spa

  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (EUR 25 per day; includes in/out privileges)
  • Limited number of on-site self parking spaces per unit
  • Onsite parking options include a carport

Food and drink

  • Cleaning supplies
  • Coffee grinder
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Dining table

Bedrooms

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: EUR 60 per day

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Living spaces

  • Dining table

Entertainment

  • 55-inch plasma TV with cable channels
  • TV in common areas

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: EUR 24 per pet per day
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower (55 centimetre high)
  • Grab bar near toilet (60 centimetre high)
  • Handrails in stairways
  • Lift
  • Portable shower seat
  • Roll-in shower (100 centimetre wide)
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (70 centimetre high)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Housekeeping (on request) (for a fee)
  • Limited-hour front desk
  • Mobile key entry
  • Safe
  • Vending machine

Location highlights

  • In a historical district
  • In the city centre

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 34 units
  • Connecting units available
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel Stadt Città Piazza Walther 21 - 39100 Bolzano]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of EUR 25 (exact amount varies) at checkout
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 24 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per day.
  • Cots (infant beds) are available for EUR 20.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.40 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 60.0 per day
  • Spa fee: EUR 55
  • Towels fee: EUR 6 per person, per night (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

Property Registration Number IT021008B44N7PCCP9

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hörtenberg Homes
Palais Hörtenberg
Palais Hortenberg Bolzano
Residence - Palais Hörtenberg Bolzano
Residence - Palais Hörtenberg Aparthotel
Residence - Palais Hörtenberg Aparthotel Bolzano

Frequently asked questions

Is parking available at Residence - Palais Hörtenberg?

Yep, Residence - Palais Hörtenberg has a covered self car park with in/out privileges for EUR 25 per day. A self car park is also available, for a fee. Onsite parking is limited (max 10 spaces per unit).

How much does it cost to stay at Residence - Palais Hörtenberg?

As of 13 Sept 2026, prices found for a 1-night stay for 2 adults at Residence - Palais Hörtenberg on 6 Oct 2026 start from AU$346, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Residence - Palais Hörtenberg?

Yep, there is an onsite spa at Residence - Palais Hörtenberg. It has a hot tub, a steam room and a sauna.

What luxury perks are available at Residence - Palais Hörtenberg?

This property features a full-service spa, as well as pillowtop beds and premium bedding.

What makes Residence - Palais Hörtenberg a romantic place to stay?

A hot tub, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Residence - Palais Hörtenberg.

Is there a free airport shuttle available at Residence - Palais Hörtenberg?

No, Residence - Palais Hörtenberg does not offer an airport shuttle service.

What time are check-in & check-out at Residence - Palais Hörtenberg?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Residence - Palais Hörtenberg?

Cats and dogs are welcome at Residence - Palais Hörtenberg, with food and water bowls on offer.

Residence - Palais Hörtenberg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 212 out of 266 reviews
Rating 8 - Good. 40 out of 266 reviews
Rating 6 - Okay. 8 out of 266 reviews
Rating 4 - Poor. 3 out of 266 reviews
Rating 2 - Terrible. 3 out of 266 reviews

9.8/10

Cleanliness

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Karl

Liked: Cleanliness, check-in, communication, listing accuracy
Spa too expensive. Great location.
Stayed 2 nights in May 2026
Verified review

8/10 Good

fabian

Liked: Cleanliness, check-in, communication, listing accuracy
Spacious room, easy check-in
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rodney

Liked: Cleanliness, check-in, communication, listing accuracy
The room was clean, very spacious and more than exceeded our expectations.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Shonda

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location was fabulous, the staff was super friendly and the room was beautiful!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

steven d

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent accommodations. Helpful staff. Great location. Free use of washer/dryer with detergent provided for .5€. One caveat, careful with taxi from train station if you don’t speak Italian or German, theres a different hotel in town named Castle Hortenberg.
Stayed 1 night in May 2026
Verified review

8/10 Good

Caroline

Liked: Cleanliness, check-in, communication, listing accuracy
Clean and spacious room. Good location and quiet neighborhood.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay, very nice modern rooms. Great location, nice staff.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Diego

Great location and super modern rooms
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Cam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great rooms, friendly staff, awesome location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, room comfort, communication
It was a very nice place with a beautiful view and great location.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Adrianne

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was comfortable, clean & close to the train station & Christmas Markets.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, check-in, communication, listing accuracy
Touch pad for code entry was tricky
Stayed 1 night in May 2026
Verified review

8/10 Good

Igor

Liked: Cleanliness, room comfort
Central location.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Giuseppe

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property with great views and located in historical area.
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Faisal

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect place to stay for holiday
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, check-in, communication, listing accuracy
We absolutely loved it here. The location is perfect right in the heart of the old part of the city and walkable. The train station is only a 10 min walk to the hotel. The hotel itself is so clean and the staff was awesome, helping us with every thing from laundry, to what to do and helping us navigate trains. The room was beyond my expectations. So beautiful, spacious and clean. We loved the terrace connected to our room and spent mornings there. If I ever come back I will definitely stay here again! Thank you for an unforgettable trip!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff, awesome rooms and close to everything you need!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities, communication
Accomodations were clean, modern,comfortable. Location was central with easy access to public transportation, shops and restaurants.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Thamarasi Vithana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and hassle free. Staff was kind. Could have been better with a few more amenities like a few sanitary pads and tooth paste. Overall great little spot. Best part was the view of the mountains.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Francine

Liked: Cleanliness, amenities, property conditions & facilities, communication
I would definitely stay here again.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Marlene

Liked: Cleanliness, property conditions & facilities, communication
Irana at the front desk reception was very pleasant, professional, friendly and helpful. The room was modern, clean and the bed was big and comfortable.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, room comfort, communication

Great for a family stopover.

Wonderful, spacious rooms right on a great walking shopping street across from the Ötzi Museum. The city area of Bolzano has extensive walking streets with lots of activity. Great views and seems to be a center for cycling. Would definitely visit again.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, room comfort, communication
Loved this place!
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

layal

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and super comfy
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, property conditions & facilities, communication
Excellent location. Excellent and very clean accommodation.
Stayed 2 nights in Sep 2024