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Swan Paradise A Pramana Experience

4.0 star property
Hotel with 3 outdoor swimming pools, near Tegenungan Waterfall

Photo gallery for Swan Paradise A Pramana Experience

Relax by the central pool surrounded by comfortable lounge chairs and umbrellas, with scenic views from the large windows and balconies.
Enjoy a romantic dinner under a lush canopy surrounded by greenery and decorative elements.
Enjoy a serene view of lush greenery from this balcony, perfect for dining or relaxation.
Relax in a serene bedroom with a four-poster canopy bed, wooden bench, and nightstand with a lamp, offering a view of the surrounding buildings.
Enjoy a comfortable dining experience in this elegant space with a central buffet and seating arrangements.

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
Jalan Raya Bonbiyu, Banjar Banda, Desa, Saba, 1 2 1, Blahbatuh, Bali, 80581
  • Tegenungan Waterfall
    ‪4 min drive‬
  • Ubud Monkey Forest
    ‪13 min drive‬
  • Ubud Palace
    ‪13 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪32 min drive‬

Room options

View all photos for One Bedroom Deluxe

One Bedroom Deluxe

One Bedroom Deluxe

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
TV
3 bedrooms
Rainfall showerhead
Hairdryer
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 3 Bedroom Private Pool Villa

3 Bedroom Private Pool Villa

3 Bedroom Private Pool Villa

Highlights

Garden
Deck/patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
Kitchenette
  • 500 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Three Bedroom Garden Villa with Pool access

Three Bedroom Garden Villa with Pool access

Three Bedroom Garden Villa with Pool access

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
3 bedrooms
  • 270 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
TV
3 bedrooms
Rainfall showerhead
Hairdryer
Bathrobes
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Separate sitting area
Air conditioning
TV
3 bedrooms
Rainfall showerhead
Hairdryer
Bathrobes
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for 2 Bedroom Garden Villa

2 Bedroom Garden Villa

2 Bedroom Garden Villa

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
Dishwasher
  • 180 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
TV
3 bedrooms
Rainfall showerhead
Hairdryer
Bathrobes
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Blahbatuh

At Swan Paradise A Pramana Experience you'll be 2.4 km (1.5 mi) from Tegenungan Waterfall and 4.4 km (2.7 mi) from Saba Beach. Highlights at this hotel include 3 outdoor swimming pools, 2 poolside bars and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and aromatherapy. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the gym, outdoor tennis court and pool loungers. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free full breakfast is offered between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Places within a 15-minute drive of this 4-property class Blahbatuh hotel include Bali Safari and Marine Park and Ubud Monkey Forest.

What's nearby

  • Tegenungan Waterfall - 4 min drive - 2.4 km
  • Bali Zoo - 6 min drive - 3.6 km
  • Ubud Monkey Forest - 13 min drive - 12.2 km
  • Ubud Traditional Art Market - 13 min drive - 13.2 km
  • Ubud Palace - 13 min drive - 13.5 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 52 min drive

Restaurants

  • ‪Omma - ‬8 min drive
  • ‪Hidden Canyon Beji Guwang - ‬8 min drive
  • ‪Bakso Solo Sukawati - ‬6 min drive
  • ‪Coco Mart Canggu - ‬5 min drive
  • ‪Lawar Plek Cemenggaon - ‬6 min drive

About this property

Swan Paradise A Pramana Experience

Hotel with 3 outdoor swimming pools, near Tegenungan Waterfall
Swan Paradise A Pramana Experience offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a fitness centre. There's a restaurant on site. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

There are 2 meeting rooms available. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Swan Paradise A Pramana Experience. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Blahbatuh hotel.

  • 85 guestrooms or units
  • 2 levels
  • 2 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • Built in 2022
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Dining venue
Swan Paradise A Pramana Experience offers 85 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. This accommodation offers separate sitting areas. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 2 poolside bars
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • 3 outdoor pools
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Shopping

Family friendly

  • 3 outdoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 2022
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swan Paradise A Pramana Experience

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 700000 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 700000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Swan Paradise by Pramana Desa Swan
Swan Paradise A Pramana Experience Hotel
Swan Paradise A Pramana Experience Blahbatuh
Swan Paradise by Desa Pramana Swan CHSE Certified
Swan Paradise by Pramana Desa Swan CHSE Certified
Swan Paradise A Pramana Experience CHSE Certified
Swan Paradise A Pramana Experience Hotel Blahbatuh

Frequently asked questions

What is the cancellation policy at Swan Paradise A Pramana Experience?

Swan Paradise A Pramana Experience offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Swan Paradise A Pramana Experience?

Yep, Swan Paradise A Pramana Experience has a free self car park.

Are there any beaches close to Swan Paradise A Pramana Experience?

The closest beach to Swan Paradise A Pramana Experience is Sanur Beach (11.2 km).

Is there a spa on site at Swan Paradise A Pramana Experience?

Yep, there is an onsite spa at Swan Paradise A Pramana Experience. You'll enjoy heaps of services like body scrubs and facials, as well as hot stone massages.

Does Swan Paradise A Pramana Experience have a pool?

Swan Paradise A Pramana Experience has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 7:00 AM to 6:00 PM.

What luxury perks are available at Swan Paradise A Pramana Experience?

Swan Paradise A Pramana Experience features 2 poolside bars, 3 outdoor pools and a full-service spa.

What makes Swan Paradise A Pramana Experience a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Swan Paradise A Pramana Experience.

Does Swan Paradise A Pramana Experience serve breakfast?

Yep, free full brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Swan Paradise A Pramana Experience?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Swan Paradise A Pramana Experience?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at Swan Paradise A Pramana Experience's onsite restaurant.

What time are check-in & check-out at Swan Paradise A Pramana Experience?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Swan Paradise A Pramana Experience?

No, pets and service animals are not allowed.

Swan Paradise A Pramana Experience Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 97 out of 117 reviews
Rating 8 - Good. 16 out of 117 reviews
Rating 6 - Okay. 1 out of 117 reviews
Rating 4 - Poor. 2 out of 117 reviews
Rating 2 - Terrible. 1 out of 117 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Stayed 1 night in Apr 2025

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

Otis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, peaceful
Stayed 6 nights in Apr 2025

10/10 Excellent

Nitu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our experience at the Swan Paradise. The breakfast was wonderful but needed a bit of variety. The location is beautiful and remote, not near any of the tourist locations. It is a great place to relax.
Stayed 7 nights in Mar 2025

10/10 Excellent

Akissi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and nice staff. Perfect room. Thanks for all.
Stayed 4 nights in Mar 2025

10/10 Excellent

Shondel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Each and everyone of them , Agung Ari, Fitri, Gede Rai, and Diah puspa Thank you very much for your great hospitality.
Stayed 6 nights in Mar 2025

10/10 Excellent

sharono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A True Paradise

Absolute paradise. The accommodation is beautiful, comfortable and spotlessly clean. The grounds are just wonderful. The food in the restaurant is fabulous, with an excellent breakfast. The Beef Rendang was the best we’ve ever tasted. The pool areas are beautiful. But what makes this a truly amazing place to stay is the wonderful staff who go above and beyond to look after your every need. Thank you everyone at Swan Paradise. We will be back soon
Stayed 7 nights in Mar 2025

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Swan Paradise! The staff were so kind and the food was so tasty.
Stayed 6 nights in Mar 2025

10/10 Excellent

Seth Deboer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Swan Paradise was excellent. From the moment I arrived to my departure, I was cared for well by their staff. The staff went above and beyond in so many areas, from providing tea upon arrival, helping with luggage, providing excellent hospitality, and so much more. I will definitely be planning on re-visiting this property.
Stayed 1 night in Feb 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a quiet safe place to stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bear in mind the resort is located in Gianyar. So it is further away from Ubud, Kuta, Seminyak and Uluwatu. It can take up to 1-2hours via Grabcar. Overall, our one bedroom deluxe was beautiful and most things were provided. Their pools were refreshing on a hot Bali day.

8/10 Good

Aldarbayar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay
Stayed 8 nights in Jan 2025

10/10 Excellent

saskia, Bethel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, great staff and friendly I’ll definitely comeback
Stayed 4 nights in Jan 2025

10/10 Excellent

Kristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort appropriately has Paradise in the name. Everyone and everything was amazing. The property looks exactly like it does online, which is rare. My best friend and I stayed in the three-bedroom villa with private pool for eight days (12/30/24 - 01/06/25). The staff was helpful, attentive, and responsive. We stayed in the Bliss Villa and it was beautiful, clean, and spacious. The villa has two indoor rooms, both upstairs, each with its own bathroom and soaking tub. The third bedroom is next to the pool. It also has a bathroom with soaking tub. There is a half bath downstairs off the living room area and a small kitchen complete with sink, hot plate, microwave, and refrigerator. I mention all of this because it was a little hard for me to find this information online. The property looks like Fantasy Island, well maintained, beautiful landscapes and flowers everywhere. It is not all-inclusive but complimentary breakfast is served daily. They do serve the same breakfast every day so after eight days I longed for variety. There is only one restaurant on the property but there is a good selection of options and it is all reasonably priced. The hotel is 1 hour 20 minutes from the airport so we opted to use the hotel's transportation. It cost $28 USD one way. Our driver was amazing and we used him for the rest of our trip. The staff was great but I'd like to mention Devi, Tini, Sutra, and Ayu by name. If you ever get the chance, I highly recommend staying at Swan Paradise.

8/10 Good

Taylor

It was far away from the sightseeing places and It was raining the whole time. However, the spa was great, buffet breakfast was nice every morning, the staff were very friendly and kept our room neat and tidy. Prices were fair. The surrounding areas that they offered by free shuttle were nothing to scream about; Keramas beach and Sanua. All in all good holiday!
Stayed 5 nights in Dec 2024

10/10 Excellent

Raju

Liked: Cleanliness, staff & service, property conditions & facilities
Recommended
Stayed 8 nights in Dec 2024

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

dontguess

Liked: Cleanliness, staff & service, amenities
Things I liked: It’s a large resort with 3 swimming pools. Really nice views. The people are very friendly. Lots of different sculptures everywhere. Delicious Balinese food. Issues: Couldn’t take a normal shower. They upgraded me to a large room that was not listed online when I arrived. However, I found out the water in the shower couldn’t get hot in the first night. So I moved to the deluxe double room (which I originally booked) the next day. Although the water can get hot in this new room, it can’t maintain a stable temperature and pressure. I mentioned this the next day when they asked me about the new room. I was told someone will come and check it. Not sure if they did check it in my absence. But the poor shower condition remained throughout my stay. I hypothesised that the unstable water temperature was due to others in the building using hot water at the same time. So I tried a different shower time each night, ranging from about 7pm to 11pm. The water temperature fluctuates no matter when I take the shower. It is a lovely place overall, but taking shower is a basic need. So I wouldn’t recommend unless they fix the shower. Another minor problem is there are locals burning something nearby everyday, which you can smell from many places in the resort (e.g. pools and restaurants). It’s a bit inconvenient if you don’t use WhatsApp, but the staffs in the restaurant are very helpful, I can always ask them for help.
Stayed 7 nights in Nov 2024

10/10 Excellent

Joshua Calum, Chippenham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. The hotel staff were always friendly and helpful. We were able to organise anything we wanted through WhatsApp (tennis, massage, laundry, hotel transfers) and they were always available to help. Dining options were excellent. The cost was more expensive than out and about we felt good value against eating out at home. There was a good range of cuisines to try and always tasty. The pools are good sized and we were fortunate to stay during a quiet time so had them to ourselves more often than not. The gym is usable but more of a 'hotel fitness centre' than full gym.
Stayed 7 nights in Nov 2024

10/10 Excellent

Treeva

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most enjoyable stay in all my travels. The staff is impeccable and attentive. The restaurant breakfast is delicious and has a great daily variety of food. The ambiance of the property is beautiful, tranquil and refreshing.
Stayed 6 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 4 nights in Oct 2024

8/10 Good

Rosaria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the property is very nice but there is no transport. there is only one bus to take us to ubud, if you miss that, you are stuck in the property.
Stayed 5 nights in Apr 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is excellent with great pools and helpful staff. Restaurant is good. Only minor complaint which we advised to the hotel is that the breakfast buffet food was not as hot as it could be. Relatively isolated but really nice hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Antonine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our stay at swan paradise. The room was nice and clean staff were amazing and very friendly polite. The only slight problem we encountered was a sewer Oder coming from the shower drain which they tried to fix but unable to. They tried to accommodate us with another room which we didn’t want to move because of the view. Other than that it’s a great place to stay.
Stayed 9 nights in Aug 2024