Independent - accommodation in Biras

Staff was very friendly and helpful. I inadvertently left a small item in the room upon departure. Housekeeping discovered it even before I knew of my mistake, the desk called me and kindly arranged to have it sent to me by post. (I paid for postage expenses, of course.) Very efficient and appreciated.

Everything was wonderful

The property is lovely, although a little tired; the room was large with sofa, good storage and some strange wall hangings (think swords and battle axes!), but the bed was below par - two different beds pushed together that moved and were not very comfortable. The gym is good with a balcony that looks over the forest, and the spa was great with good massages and spa facilities. Overall, a recommend, but wish they would upgrade the bed, pillows and bedding to match to overall feeling of the hotel.