Great place, nice rooms, desk staff and everyone BUT the day manager this morning was awesome. I am a degreed and practicing entomologist with 40 some years in the field. I got a few Bed bug bites overnight, probably one insect, so a starting infestation... which is how this pest works... I told the desk and the day manager called and left me a VERY dismissive message that they had looked and there was nothing there, and bye. Which means they will not treat and take care of a new problem... And the Managers' Attitude was poor at best. A great place and team, but the leader this morning will find that they have a problem as she did not take me seriously-- this pest is just starting and can be dealt with, but now it will be a problem for others in that room, and soon elsewhere.