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Hotel City am Bahnhof

Property class: 3

Photo gallery for Hotel City am Bahnhof

A historic building with a green dome and a clock tower, surrounded by a tram station and a modern glass structure.
A hotel room with a bed, a desk, and a bathroom with a sink and mirror.
A reception area with a reception desk, a staircase, and a green wall.
A buffet with various food items and utensils.
A glass staircase leading to a lobby with a sign reading "HOTEL CITY".

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping
The current price is AU$235
includes taxes & fees
11 Oct - 12 Oct

Explore the area

View map
Bubenbergplatz 7, Bern, BE, 3011
  • Place, Federal Palace
    ‪5 min walk‬
  • Place, Bern Art Museum
    ‪6 min walk‬
  • Place, Berner Munster
    ‪12 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪19 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a lamp, and a wardrobe.

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

A hotel room with a large mirror, a sink, a bed, a chair, and a lamp.

Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a hanging coat rack, and a lamp.

Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

A hotel room with two beds, a wardrobe, a chair, and a desk.

Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 29 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

A hotel room with two single beds, a small desk, a chair, and a wardrobe.

Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds and 1 Single Murphy Bed

View all photos for Standard Twin Room

A hotel room with a bed, a chair, a desk, and a floor lamp.

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Room

  • Sleeps 4

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About the area

Bern

Hotel City am Bahnhof puts you in the heart of Bern, connected to the convention centre and within steps of Church of the Holy Ghost and Wege zu Klee. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a 24-hour business centre and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. .Places within a 5-minute walk of this 3-property class Old City of Bern hotel include Prison Tower (Kafigturm) and Federal Palace.

What's nearby

  • Federal Palace - 5 min walk - 0.4 km
  • Bern Art Museum - 6 min walk - 0.6 km
  • Bern Clock Tower - 8 min walk - 0.7 km
  • Bern Historical Museum - 12 min walk - 1.1 km
  • Berner Munster - 12 min walk - 1.1 km

Getting around

  • Bern (ZDJ-Bern Railway Station) - 2 min walk
  • Bern (BRN-Belp) - 23 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪tibits - ‬2 min walk
  • ‪Energy Kitchen Restaurant - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Atarashii - ‬2 min walk

About this property

Hotel City am Bahnhof

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel City am Bahnhof. You'll have access to the indoor pool and health club at a partner property.

This 3-star Bern hotel is smoke free.

  • 58 guestrooms or units
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hotel City am Bahnhof offers 58 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Electric car charging station on site
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CHF 19 per person

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • At least 80% organic food
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 19 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

am Bahnhof
City am Bahnhof
City am Bahnhof Bern
City am Bahnhof Hotel
City Bahnhof
City Hotel am Bahnhof
Hotel am Bahnhof
Hotel City am Bahnhof
Hotel City am Bahnhof Bern
Hotel City Bahnhof
Hotel City am Bahnhof Bern
Hotel City am Bahnhof Hotel
Hotel City am Bahnhof Hotel Bern

Frequently asked questions

What is the cancellation policy at Hotel City am Bahnhof?

Hotel City am Bahnhof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel City am Bahnhof?

As of 13 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel City am Bahnhof on 11 Oct 2026 start from AU$235, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel City am Bahnhof serve breakfast?

Yep, buffet breakfast is available daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Hotel City am Bahnhof?

No, Hotel City am Bahnhof does not offer an airport shuttle service.

What time are check-in & check-out at Hotel City am Bahnhof?

Check-in begins at 2:00 PM. Check-out time is noon.

Hotel City am Bahnhof Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 157 out of 686 reviews
Rating 8 - Good. 301 out of 686 reviews
Rating 6 - Okay. 164 out of 686 reviews
Rating 4 - Poor. 45 out of 686 reviews
Rating 2 - Terrible. 19 out of 686 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Miss Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - room was comfortable and spacious, staff were very friendly and helpful and the hotel was very conveniently located
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Scott

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Dated with no air flow. Ok if low cost but was expensive Location is good.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Heidi

Liked: Cleanliness, staff & service
Great location near train and hotel provided local transportation voucher.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Edmund

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Outdated and shabby. Avoid
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rasyikah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

conwell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location right next to the train station was perfect. The staff was very helpful suggesting dining options.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and staff were all amazing and helpful. Would stay again.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Shopping was easy and we had breakfast in the nearby area.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a pleasant stay in this hotel.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Excellent rates.
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been using this hotel for 30 years and love it each time I visit. Breakfast is good and I love the proximity to the train station and shopping.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose the hotel last year because the location is excellent for my plans. And I came back because the people are very friendly.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient

Convenient to the train station for an overnight visit to Bern.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location - across from the main train station and bus terminal. East to get around. Also had a great Buffett breakfast. Plenty of choic
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Anastacia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast good with additional charge, not included in the room charge
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Yonglin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady in front desk service is very kind and helpful!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Ern Kiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as it is near the main train station. Basic amenities for the price.
Stayed 4 nights in Apr 2023
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station. Very walkable to old town Bern and/or quick bus ride. Very helpful with storing our luggage as we arrived before check-in.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Clean. Best hotel on our trip through Europe!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Abigael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was EXCELLENT! So kind, helpful, accommodating, going out of their ways to assist all the guests however they could. Made an otherwise hectic trip as pleasant as possible. We can't recommended them enough!
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Margaret

Liked: Cleanliness
Clean hotel but strong smoke smell
Stayed 1 night in Mar 2025