Stay KooooK Bern City – Online Check In

3.0 star property
Hotel in Bern

Photo gallery for Stay KooooK Bern City – Online Check In

Terrace/patio
View from room
Front of property
Library
Library

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View map
Zeughausgasse 26, Bern, BE, 3011
  • Federal Palace
    ‪5 min walk‬
  • Bern Rose Garden
    ‪16 min walk‬
  • Wankdorf Stadium
    ‪5 min drive‬
  • Bern (BRN-Belp)
    ‪15 min drive‬

Room options

Comfort Single Room

8.6 out of 10
Excellent
(10 reviews)

Highlights

Hypo-allergenic bedding
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
In-room safe
Daily housekeeping
  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Superior Family Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Hypo-allergenic bedding
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
In-room safe
Daily housekeeping
Desk
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

Premium Double Room ("Amazing")

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Hypo-allergenic bedding
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
In-room safe
Daily housekeeping
Desk
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room ("Big")

8.8 out of 10
Excellent
(6 reviews)

Highlights

Hypo-allergenic bedding
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
In-room safe
Daily housekeeping
Desk
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room "Cozy"

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Hypo-allergenic bedding
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
In-room safe
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Double Room ("High")

8.8 out of 10
Excellent
(5 reviews)

Highlights

Hypo-allergenic bedding
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
In-room safe
Daily housekeeping
Desk
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Bern

Stay KooooK Bern City – Online Check In puts you in the heart of Bern, within steps of French Church and Prison Tower (Kafigturm). Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, express check-in and express check-out. Additionally, you'll find multilingual staff and luggage storage. .Near this 3-property class Old City of Bern hotel, you'll find Wankdorf Stadium.

What's nearby

  • Federal Palace - 5 min walk - 0.4 km
  • Kursaal Bern - 8 min walk - 0.7 km
  • Bern Rose Garden - 16 min walk - 1.3 km
  • Bern Expo - 5 min drive - 2.8 km
  • Wankdorf Stadium - 5 min drive - 3.1 km

Getting around

  • Bern Station - 6 min walk
  • Bern (BRN-Belp) - 25 min drive

Restaurants

  • ‪Starbucks Coffee - ‬1 min walk
  • ‪McCarthy's Irish Pub Bern - ‬2 min walk
  • ‪Da Vinci - ‬2 min walk
  • ‪Luce - ‬1 min walk
  • ‪Il Grissino - ‬1 min walk

About this property

Stay KooooK Bern City – Online Check In

Hotel in Bern
As a guest of Stay KooooK Bern City – Online Check In, you'll find multilingual staff, express check-in, and express check-out. Public spaces have free WiFi.

This 3-star Bern hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 6 levels
  • Built in 2022
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • No smoking on site
Stay KooooK Bern City – Online Check In offers 85 accommodations with a safe and a hairdryer. This Bern hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 40 per day)

Things to do

  • Books
  • Foosball table

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2022
  • Double-glazed windows
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an access code

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at Stay KooooK Bern City – Online Check In

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.3 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 40 per day (164 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Metropole Bern
Metropole Bern
Metropole Easy City Hotel Bern
Metropole Easy City Hotel
Metropole Easy City Bern
Metropole Easy City

Frequently asked questions

What is the cancellation policy at Stay KooooK Bern City – Online Check In?

Stay KooooK Bern City – Online Check In offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Stay KooooK Bern City – Online Check In?

No, Stay KooooK Bern City – Online Check In does not offer an airport shuttle service.

What time are check-in & check-out at Stay KooooK Bern City – Online Check In?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Stay KooooK Bern City – Online Check In?

No, pets and service animals are not allowed.

Reviews

Stay KooooK Bern City – Online Check In Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 389 out of 520 reviews
Rating 8 - Good. 83 out of 520 reviews
Rating 6 - Okay. 24 out of 520 reviews
Rating 4 - Poor. 15 out of 520 reviews
Rating 2 - Terrible. 9 out of 520 reviews

Reviews

10/10 Excellent

Hannah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our room as well as the common area. There's a kitchen and rooftop that are shared among guests. It was a welcoming, comfortable atmosphere.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sandra, Fajardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel with Virtual check-in and check-out. It is very modern and beautifully designed. Having virtual keys that ypu dont risk to lose is a plus! The common area in the first floor is beautiful and coffee and tea is included. You can also use the kitchen to prepare meals or store your food
Stayed 1 night in Jun 2025

10/10 Excellent

Long

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, easy check in and central to everything and parking close by although it could get spendy
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families. Especially with the community kitchen and game room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Stayed 2 nights in May 2025

10/10 Excellent

Matthew, Northwich

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Very central. Fantastic roof terrace with amazing view of the city. Room was small but well designed and very functional. Staff were friendly and helpful. Would stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Liz

Liked: Cleanliness, amenities, property conditions & facilities
A fabulous concept- comfortable, clean and with great facilities.
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Minimalist but everything that yoy need for traveling. Amazing location! Would stay again
Stayed 2 nights in May 2025

10/10 Excellent

Gillian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This was a fantastic place to stay. The room itself was the perfect size for one, exceptionally clean and bright. The common area had lots of space, and the 24hr free lattes, tea and water were a welcome surprise. The kitchen area also looked well equipped. Additionally they allow you to access the amenities until 6pm on the day of checkout, which immensely streamlined the process. Rooftop patio also a bonus. I will look for a stay kooook in my future travels and if ever in Bern again will choose to stay here.
Stayed 3 nights in May 2025

10/10 Excellent

Jan

Stayed 3 nights in May 2025

10/10 Excellent

Patricia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good stay!

We had never stayed in a hotel where you used your phone for main door access and room , once we hit our head round it , it was fine. I really liked the concept of the social space , buying your own food in the communal space , a great coffee machine for free use . Reception person was very helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Erick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everythign was perfect, very modern, clean and well located but you gotta have a TV in a hotel room.
Stayed 2 nights in May 2025

8/10 Good

Diane, OXFORD

Liked: Cleanliness, staff & service, property conditions & facilities
We got the big room but it's not very big. They have a common area with free coffee, tea and water. The room does not have a tv. It's clean but very tight for 2 people.
Stayed 2 nights in May 2025

10/10 Excellent

Verle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and clean.
Stayed 6 nights in May 2025

10/10 Excellent

Fabian

Stayed 3 nights in May 2025

10/10 Excellent

David

Very cool. Like a programmer cabal designed a co-op hotel using IKEA. Highly recommended.
Stayed 2 nights in May 2025

10/10 Excellent

Colette, Marlborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Marlon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay at this hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alma, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, love the artworks and everything in this hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Vishwas

Travelled with family
Stayed 1 night in Apr 2025

10/10 Excellent

Uwe, Palo Alto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access, walkable and via public transport. Highlights were the common area with free tea and coffee and the rooftop area.
Stayed 2 nights in Apr 2025