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Stay KooooK Bern City – Online Check In

3.0 star property
Hotel in Bern

Photo gallery for Stay KooooK Bern City – Online Check In

Terrace/patio
Front of property
View from room
Library
Library

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View map
Zeughausgasse 26, Bern, BE, 3011
  • Place, Federal Palace
    ‪5 min walk‬
  • Place, Bern Rose Garden
    ‪16 min walk‬
  • Place, Wankdorf Stadium
    ‪5 min drive‬
  • Airport, Bern (BRN-Belp)
    ‪15 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

8.6 out of 10
Excellent
(11 reviews)

Highlights

Hypo-allergenic bedding
Rainfall showerhead
Hairdryer
Eco-friendly toiletries
Private bathroom
In-room safe
Daily housekeeping
  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room "Cozy"

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Comfort Double Room "Cozy"

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Hypo-allergenic bedding
Rainfall showerhead
Hairdryer
Eco-friendly toiletries
Private bathroom
In-room safe
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room ("Big")

Superior Double Room ("Big")

Superior Double Room ("Big")

8.8 out of 10
Excellent
(6 reviews)

Highlights

Hypo-allergenic bedding
Rainfall showerhead
Hairdryer
Eco-friendly toiletries
Private bathroom
In-room safe
Daily housekeeping
Desk
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room ("High")

Premium Double Room ("High")

Premium Double Room ("High")

8.8 out of 10
Excellent
(5 reviews)

Highlights

Hypo-allergenic bedding
Rainfall showerhead
Hairdryer
Eco-friendly toiletries
Private bathroom
In-room safe
Daily housekeeping
Desk
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room ("Amazing")

Premium Double Room ("Amazing")

Premium Double Room ("Amazing")

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Hypo-allergenic bedding
Rainfall showerhead
Hairdryer
Eco-friendly toiletries
Private bathroom
In-room safe
Daily housekeeping
Desk
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Superior Family Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Hypo-allergenic bedding
Rainfall showerhead
Hairdryer
Eco-friendly toiletries
Private bathroom
In-room safe
Daily housekeeping
Desk
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

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About the area

Bern

Stay KooooK Bern City – Online Check In puts you in the heart of Bern, within steps of French Church and Prison Tower (Kafigturm). Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, express check-in and express check-out. Additionally, you'll find multilingual staff and luggage storage. .Near this 3-property class Old City of Bern hotel, you'll find Wankdorf Stadium.

What's nearby

  • Federal Palace - 5 min walk - 0.4 km
  • Berner Munster - 8 min walk - 0.7 km
  • Kursaal Bern - 8 min walk - 0.7 km
  • Bern Rose Garden - 16 min walk - 1.3 km
  • Wankdorf Stadium - 5 min drive - 3.1 km

Getting around

  • Bern Station - 6 min walk
  • Bern (BRN-Belp) - 25 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Luce - ‬1 min walk
  • ‪Da Vinci - ‬2 min walk
  • ‪Restaurant Lötschberg - ‬1 min walk
  • ‪Boomerangs - ‬2 min walk

About this property

Stay KooooK Bern City – Online Check In

Hotel in Bern
As a guest of Stay KooooK Bern City – Online Check In, you'll find multilingual staff, express check-in, and express check-out. Public spaces have free WiFi.

This 3-star Bern hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 6 levels
  • Built in 2022
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • No smoking on site
Stay KooooK Bern City – Online Check In offers 85 accommodations with a safe and a hairdryer. This Bern hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 40 per day)

Things to do

  • Books
  • Foosball table

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2022
  • Double-glazed windows
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an access code

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at Stay KooooK Bern City – Online Check In

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.3 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 40 per day (164 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Metropole Bern
Metropole Bern
Metropole Easy City Hotel Bern
Metropole Easy City Hotel
Metropole Easy City Bern
Metropole Easy City

Frequently asked questions

What is the cancellation policy at Stay KooooK Bern City – Online Check In?

Stay KooooK Bern City – Online Check In offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Stay KooooK Bern City – Online Check In?

No, Stay KooooK Bern City – Online Check In does not offer an airport shuttle service.

What time are check-in & check-out at Stay KooooK Bern City – Online Check In?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Stay KooooK Bern City – Online Check In?

No, pets and service animals are not allowed.

Stay KooooK Bern City – Online Check In Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 408 out of 550 reviews
Rating 8 - Good. 89 out of 550 reviews
Rating 6 - Okay. 28 out of 550 reviews
Rating 4 - Poor. 16 out of 550 reviews
Rating 2 - Terrible. 9 out of 550 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Quirky yet comfortable rooms in a central location. I liked the the serviced communal areas on the first floor for preparing own food, gave it a youth hostel type feel. The presence of the helpful friendly hosts added to the charm of the place. The roof terrace with views of the mountains and the city were a favourite place to bring breakfast and start the day. Superb stay, glad we hadn't chosen anywhere else!
Stayed 5 nights in Jul 2025

10/10 Excellent

Kazuya

Stayed 1 night in Jul 2025

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed very comfortable. Convenient for Bern train station
Stayed 3 nights in Jul 2025

8/10 Good

Faisal

Stayed 1 night in Jul 2025

10/10 Excellent

Jair, CORAL SPRINGS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is cozy but small, very convenient location with shops, grocery stores, transportation and main attractions. Guest cards are excellent so you can save some money moving around town. Anicca is such an amazing host. There is a kitchen that can be used in the main lobby with coffee machine, tea, and microwave. Terrace has an amazing view from the city. Online check-in was easy and convenient and hotel keys were on the app for easy access to the facility. I would recommend this hotel.
From hotel terrace
Stayed 3 nights in Jul 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment like concept with the shared kitchen and lounge space is a wonderful and the staff was delightful!
Stayed 3 nights in Jul 2025

6/10 Okay

Ginestra

Travelled with family
Liked: Cleanliness, property conditions & facilities

Good location, small room, but clean

The online check-in was fine, but accessing the doors using the online page was not the best option. You have to connect to the free Wifi first, otherwise you might need to pay for internet connection (Switzerland doesn't adhere to the EU roaming as other countries in Europe). Opening the external doors with the phone was not an issue, but the room wasn't as smooth, it always took us few tries before it worked. A bit annoying, but not a deal breaker. The room is really small, so everything is tight, but it has everything you need and it's well kept and very clean. The common area has free tea and coffee. The wifi works well. The location is fantastic, in the heart of the town, walkable distance from the train station.
Stayed 2 nights in Jul 2025

8/10 Good

Ronald

Stayed 1 night in Jul 2025

10/10 Excellent

Travis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel. We enjoyed our stay and were impressed by the layout of the room. The location is perfect for seeing all the places of interest in Bern.
Stayed 2 nights in Jun 2025

10/10 Excellent

Zaree

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice and clean. The community area and kitchen was perfect for us. Was also really close by to the train station which was convenient for us. I would definitely stay again if I ever came back to visit .
Stayed 3 nights in Jun 2025

10/10 Excellent

Thuy

Stayed 1 night in Jun 2025

10/10 Excellent

Janusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Funky hotel, but very nice with large common areas. Totally contact-less (keys are on a phone app), about 10 minute walk from train station. Most tourist sites are close. Our room was a little odd (upper floor with sloped ceilinds, bed in middle of room). The bed was comfortable, and it's one of the few places we found with air-conditioning (slow, but it eventually made the foom nice on a hot day. But there is a kitchen area and refrigerator available for guests, as well as a free washer and dryer! The breakfast was very good with a nice variety.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great view, fair price. No complaints.
Stayed 1 night in Jun 2025

8/10 Good

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. No tv in room.
Stayed 1 night in Jun 2025

10/10 Excellent

Brad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very centrally located and convenient to the train station. Rooms are small but very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Hercules

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great location small rooms.

Cute little hotel in walking distance to shops, attractions and restaurants. Love the common areas to interact with other travelers. Only Issue is the size of the room. No space to open your luggage. If they change the layout of the room it will be more spacious. Feels a little cramped. Better push the bed on one side rather than sticking the bed in the middle with Little to no space to walk around the bed.
Stayed 1 night in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very nice and staff were very helpful. Also a great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Hannah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our room as well as the common area. There's a kitchen and rooftop that are shared among guests. It was a welcoming, comfortable atmosphere.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sandra, Fajardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel with Virtual check-in and check-out. It is very modern and beautifully designed. Having virtual keys that ypu dont risk to lose is a plus! The common area in the first floor is beautiful and coffee and tea is included. You can also use the kitchen to prepare meals or store your food
Stayed 1 night in Jun 2025

10/10 Excellent

Long

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, easy check in and central to everything and parking close by although it could get spendy
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families. Especially with the community kitchen and game room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Stayed 2 nights in May 2025

10/10 Excellent

Matthew, Northwich

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Very central. Fantastic roof terrace with amazing view of the city. Room was small but well designed and very functional. Staff were friendly and helpful. Would stay here again.
Stayed 2 nights in May 2025