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Stay KooooK Bern City – Online Check In

3.0 star property

Photo gallery for Stay KooooK Bern City – Online Check In

A multi-story hotel with a classic European architectural style, featuring a prominent entrance with outdoor seating and a visible sign indicating it is a hotel.
A hotel room with a bed, a plant on a shelf, a floor lamp, and a view of buildings through the window.
A spiral staircase with a wooden handrail and metal balusters, leading to an upper floor.
A rooftop terrace with outdoor seating, string lights, and a view of a cityscape including a church tower.
A modern interior with a dining area, seating, and a kitchen.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
The current price is AU$285
includes taxes & fees
9 Aug - 10 Aug

Explore the area

View map
Zeughausgasse 26, Bern, BE, 3011
  • Place, Federal Palace
    ‪3 min walk‬
  • Place, Bern Art Museum
    ‪5 min walk‬
  • Place, Berner Munster
    ‪8 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪20 min drive‬

Room options

View all photos for Comfort Single Room

A hotel room with a bed, a round mirror, a bedside table, and a window with curtains.

Comfort Single Room

8.6 out of 10
Excellent
(15 reviews)
  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room "Cozy"

A neatly arranged hotel room with a bunk bed, a hanging plant, and a red pendant light.

Comfort Double Room "Cozy"

9.2 out of 10
Wonderful
(33 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room ("Big")

A modern bedroom with a bed, a bedside table, a red hanging lamp, and a small plant.

Superior Double Room ("Big")

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Double Room ("High")

A bedroom with a sloped ceiling, wooden beams, a bed, a chair, a small table, and a plant.

Premium Double Room ("High")

8.8 out of 10
Excellent
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Double Room ("Amazing")

A neatly made bed with white bedding and pillows, a hanging plant, a red lamp, and a black speaker on a metal stand.

Premium Double Room ("Amazing")

9.6 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Family Room

A modern bedroom with a bed, a sofa, a small table, and a floor lamp.

Superior Family Room

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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Exterior

Sorell Hotel Arabelle Bern

Langgasse-Felsenau
  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services
8.0 out of 10, Very good, 361 reviews
The price is AU$252
includes taxes & fees
23 Aug - 24 Aug
Sorell Hotel Arabelle Bern

About the area

Bern

Stay KooooK Bern City – Online Check In puts you in the heart of Bern, within steps of French Church and Prison Tower (Kafigturm). Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, express check-in and express check-out. Additionally, you'll find multilingual staff and luggage storage. .Places within a 5-minute walk of this 3-property class Old City of Bern hotel include Jackpot Spielcasino Bern and Theater am Zytglogge.

What's nearby

  • Federal Palace - 3 min walk - 0.3 km
  • Bern Art Museum - 5 min walk - 0.4 km
  • Einstein-Haus - 5 min walk - 0.4 km
  • Berner Munster - 8 min walk - 0.7 km
  • Bern Town Hall - 8 min walk - 0.7 km

Getting around

  • Bern Station - 6 min walk
  • Bern (BRN-Belp) - 25 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Luce - ‬1 min walk
  • ‪Restaurant Lötschberg - ‬1 min walk
  • ‪Molino, Thurm - ‬1 min walk
  • ‪Santa Lucia - ‬3 min walk

About this property

Stay KooooK Bern City – Online Check In

As a guest of Stay KooooK Bern City – Online Check In, you'll find multilingual staff, express check-in, and express check-out. Public spaces have free WiFi.

This 3-star Bern hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 6 levels
  • Built in 2022
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • No smoking on site
Stay KooooK Bern City – Online Check In offers 85 accommodations with a safe and a hairdryer. This Bern hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Exterior
NH Bern The Bristol
Old City of Bern
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
4.6 out of 5, Wonderful, 1,000 reviews
The price is AU$338
includes taxes & fees
14 Aug - 15 Aug
NH Bern The Bristol

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 40 per day)

Things to do

  • Books
  • Foosball table

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • 1 building
  • 6 floors
  • Built in 2022
  • Double-glazed windows
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at Stay KooooK Bern City – Online Check In

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 40 per day (164 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Metropole Bern
Metropole Bern
Metropole Easy City Hotel Bern
Metropole Easy City Hotel
Metropole Easy City Bern
Metropole Easy City

Frequently asked questions

What is the cancellation policy at Stay KooooK Bern City – Online Check In?

Stay KooooK Bern City – Online Check In offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Stay KooooK Bern City – Online Check In?

As of 29 July 2026, prices found for a 1-night stay for 2 adults at Stay KooooK Bern City – Online Check In on 9 Aug 2026 start from AU$285, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Stay KooooK Bern City – Online Check In?

No, Stay KooooK Bern City – Online Check In does not offer an airport shuttle service.

What time are check-in & check-out at Stay KooooK Bern City – Online Check In?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Stay KooooK Bern City – Online Check In?

No, pets and service animals are not allowed.

Stay KooooK Bern City – Online Check In Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 514 out of 690 reviews
Rating 8 - Good. 115 out of 690 reviews
Rating 6 - Okay. 33 out of 690 reviews
Rating 4 - Poor. 18 out of 690 reviews
Rating 2 - Terrible. 10 out of 690 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location, clean room, staff friendly, common area very welcoming and lively
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Small room but perfectly equipped and well disposed. The staff were super friendly and the common kitchen was a must! Can only recommend this hotel!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. Our family room was massive and there is a gorgeous communal area with kitchen and games room. The roof top terrace offers views of the alps.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Deb

Liked: Cleanliness, amenities, property conditions & facilities
A unique and terrific hotel!!!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, quick responses from staff, excellent location in the central part of the city.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Krishan

very friendly staff and lot of amenities
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved our stay! Wonderful location to see all the sites .,, super friendly snd helpful staff and a lovely, warm, beautifully decorated atmosphere.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strange room, shower was very weird. Overall good location and clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Host was wonderful and the location is PERFECT. We look forward to staying here again!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Clean room, staff were lovely, it was quirky, unique and fun. Great value for money, central for shops and food/bars etc... Would definately stay again! The public area inside is a huge bonus with a game room for all to use and lounge area, loved it!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Has a large communal kitchen and lovely lounge/living room. Wonderful roof with tables and chairs overlooking the whole Bern! I loved it
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Trudee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facilities were excellent. Room was very clean and comfortable. Common areas were great. Affordable accommodation that ticked all the boxes.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were knew to the online check in and self service common area but we liked it
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Staff & service, amenities, property conditions & facilities
Really cool and nice place to stay.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Would highly recommend, 5 min. walk from train station, with plenty of dinning options to chose from.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Saebjorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and easy self-check in.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and clean.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay at this hotel!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Hotel!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and cleanliness
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very nice and staff were very helpful. Also a great location.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in the hotel was great, except for the shower. It only has a curtain, and water splashes all over the bathroom.
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Kristin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This is a “robot” hotel. No one works here. The keys are on an app for all doors. Couldn’t get registered and then the keys took several attempts to work while I was stuck outside in the cold. Avoid this place.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel. We enjoyed our stay and were impressed by the layout of the room. The location is perfect for seeing all the places of interest in Bern.
Stayed 2 nights in Jun 2025