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Hotel Carlton

5.0 star property
Luxury hotel near Guggenheim Museum Bilbao

Choose dates to view prices

Photo gallery for Hotel Carlton

Interior entrance
City view
Front of property
Standard Room
Buffet
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast available
  • Air conditioningAir conditioningAir conditioning
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Plaza Federico Moyua 2, Bilbao, Vizcaya, 48009
  • Popular LocationPlaza Moyua2 min walk
  • Popular LocationGuggenheim Museum Bilbao11 min walk
  • Popular LocationSan Mames Stadium15 min walk
  • AirportBilbao (BIO)12 min drive

Room options

View all photos for Superior Double Room, City View

Superior Double Room, City View

Superior Double Room, City View

10/10 Exceptional

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
HDTV
Private bathroom
Hairdryer
Bidet
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room Single Use, City View

Superior Double Room Single Use, City View

Superior Double Room Single Use, City View

10/10 Exceptional

Highlights

Air conditioning
Heating
HDTV
Private bathroom
Hairdryer
Bidet
Minibar
Coffee/tea maker
  • 35 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

10/10 Exceptional

Highlights

Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
HDTV
Separate bedroom
Private bathroom
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use

9.4/10 Exceptional

Highlights

Air conditioning
Heating
Free cots/infant beds
HDTV
Private bathroom
Hairdryer
Bidet
Minibar
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

9.3/10 Wonderful

Highlights

Air conditioning
Heating
Free cots/infant beds
HDTV
Private bathroom
Hairdryer
Bidet
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Presidential Suite, City View

Presidential Suite, City View

Presidential Suite, City View

Highlights

Separate sitting area
Air conditioning
Heating
HDTV
2 bedrooms
Hairdryer
Bidet
2 bathrooms
  • 275 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Bilbao

A luxury stay in the heart of Bilbao awaits you at Hotel Carlton. Within just a 15-minute stroll, you'll find popular places like Guggenheim Museum Bilbao and Bay of Biscay. Highlights at this hotel include a restaurant, a gym and a bar/lounge. .The restaurant, Carlton, is open for lunch and dinner. Enjoy the gym and steam room. Business amenities include 12 meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 7:30 AM and 10:30 AM and on weekends between 8 AM and 11 AM. There's also the convenience of self parking. .Within a 30-minute drive of this 5-property class Bilbao City Centre hotel, attractions include San Mames Stadium and Port of Bilbao.

What's nearby

  • Plaza Moyua - 2 min walk
  • Guggenheim Museum Bilbao - 11 min walk
  • Euskalduna Conference Centre and Concert Hall - 13 min walk
  • Plaza Nueva - 14 min walk
  • San Mames Stadium - 15 min walk

Getting around

  • Moyua Station - 1 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 9 min walk
  • Bilbao (BIO) - 12 min drive

Restaurants

  • Bar el Globo - 4 min walk
  • La Viña del Ensanche - 3 min walk
  • Amaren - 4 min walk
  • Metro Moyua - 1 min walk
  • Cafetería Mónaco - 2 min walk

About this property

Hotel Carlton

Luxury hotel near Guggenheim Museum Bilbao
Hotel Carlton offers its guests a health club and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 12 meeting rooms. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Carlton. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Bilbao hotel.

  • 1 building
  • 142 guestrooms or units
  • 6 levels
  • Built in 1926
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Carlton offers 142 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 32 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8 AM to 11 AM on weekends; EUR 24.50 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Carlton

Things to do

  • Health club
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Building
  • Built in 1926
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24.50 for adults and from EUR 15 for children
  • Covered self-parking fee: EUR 32.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. Contactless check-out is available.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Carlton Bilbao
Hotel Carlton Bilbao
Hotel Carlton Hotel
Hotel Carlton Bilbao
Hotel Carlton Hotel Bilbao

Frequently asked questions

What is the cancellation policy at Hotel Carlton?

Hotel Carlton offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Carlton?

Yep, Hotel Carlton has a secured covered self car park for EUR 32.00 per day. Onsite parking is limited.

Are there any beaches close to Hotel Carlton?

The closest beach to Hotel Carlton is Arrigunaga Beach (12.4 km).

Does Hotel Carlton serve breakfast?

Yep, buffet breakfast is offered on weekdays between 7:30 AM and 10:30 AM and on weekends from 8 AM to 11 AM.

Is there a free airport shuttle available at Hotel Carlton?

No, Hotel Carlton does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Carlton?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Hotel Carlton?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Carlton?

No, only service animals are allowed.

Hotel Carlton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 608 out of 1001 reviews" "
Rating 8 - Good. 285 out of 1001 reviews" "
Rating 6 - Okay. 66 out of 1001 reviews" "
Rating 4 - Poor. 27 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 1 night in Feb 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Excellent from Start to finish
Stayed 2 nights in Feb 2024

8/10 Good

reena

Travelled with partner
Room a little dated in decor but comfortable
Stayed 5 nights in Jan 2024

10/10 Excellent

Puiking

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Ignacio

Stayed 2 nights in Jan 2024

10/10 Excellent

Gordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior
Superior location, old world charm with modern features, Sebastian service member was outstanding
Stayed 2 nights in Dec 2023

8/10 Good

Pablo A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has great location near to restaurants, shopping and museums. Great options also for transportation.
Stayed 3 nights in Nov 2023

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2023

10/10 Excellent

Edmund

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old-style hotel in city centre. Very well maintained, pleasant, helpful staff. Ample breakfast.
Stayed 2 nights in Nov 2023