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AC Hotel General Álava by Marriott

3.0 star property

Photo gallery for AC Hotel General Álava by Marriott

Lobby
Breakfast, lunch and dinner served
Exterior
Free toiletries, hair dryer, towels
Gym

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View map
Avenida Gasteiz, 79, Vitoria-Gasteiz, Alava, 1009
  • Place, Europa Conference and Exhibition Centre
    ‪2 min walk‬
  • Place, Virgen Blanca Square
    ‪11 min walk‬
  • Place, Plaza de Espana
    ‪13 min walk‬
  • Airport, Vitoria (VIT)
    ‪13 min drive‬

Room options

About the area

Vitoria-Gasteiz

AC Hotel General Álava by Marriott puts you in the heart of Vitoria-Gasteiz, connected to the convention centre and within just a 10-minute stroll of Europa Conference and Exhibition Centre and House No. 27. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .AC Lounge serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find a gym, a coffee shop/cafe and laundry facilities. On weekend mornings buffet breakfast is served between 8:00 AM and 11:00 AM. There's also the convenience of limited parking. .Sights within a 10-minute walk of this 3-property class Lovaina hotel include Museo de Ciencias Naturales and Mural Eskuz-Esku Crecimiento.

What's nearby

  • Europa Conference and Exhibition Centre - 2 min walk - 0.2 km
  • Cathedral of Santa Maria de Vitoria - 11 min walk - 1.0 km
  • Virgen Blanca Square - 11 min walk - 1.0 km
  • Plaza de Espana - 13 min walk - 1.1 km
  • Armory Museum of Alava - 14 min walk - 1.3 km

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 18 min walk
  • Vitoria (VIT) - 20 min drive

Restaurants

  • ‪Panadería Pastelería Diago - ‬4 min walk
  • ‪Goliat - ‬4 min walk
  • ‪Oihuka - ‬2 min walk
  • ‪AUPA! - ‬4 min walk
  • ‪Batela - ‬4 min walk

About this property

AC Hotel General Álava by Marriott

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Event space at this hotel measures 2616 square feet (243 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at AC Hotel General Álava by Marriott. Limited free parking is available on a first-come, first-served basis.

This 3-star Vitoria-Gasteiz hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 9 levels
  • Conference rooms
  • 2616 sq ft of conference space
  • 243 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
AC Hotel General Álava by Marriott offers 107 accommodations with a safe and a hairdryer. Plasma televisions come with digital channels.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains.

Similar properties

Lobby sitting area
B&B Hotel Vitoria General Alava
Lovaina
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.0 out of 5, Very good, 74 reviews
The price is AU$132
includes taxes & fees
5 July - 6 July
B&B Hotel Vitoria General Alava

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 8 per 24-hour period)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 14.30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • AC Lounge

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,616 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14.30 per person
  • Fee for in-room wireless Internet: EUR 8 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

AC Hotel General Álava
Ac General Alava By Marriott
AC Hotel General Álava by Marriott Hotel
AC Hotel General Álava by Marriott Vitoria-Gasteiz
AC Hotel General Álava by Marriott Hotel Vitoria-Gasteiz

Frequently asked questions

What is the cancellation policy at AC Hotel General Álava by Marriott?

AC Hotel General Álava by Marriott offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at AC Hotel General Álava by Marriott?

Yep, AC Hotel General Álava by Marriott has a free self car park. Onsite parking is limited.

Does AC Hotel General Álava by Marriott serve breakfast?

Yep, buffet breakfast is available at weekends between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at AC Hotel General Álava by Marriott?

No, AC Hotel General Álava by Marriott does not offer an airport shuttle service.

Is there a bar or restaurant at AC Hotel General Álava by Marriott?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at AC Hotel General Álava by Marriott?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at AC Hotel General Álava by Marriott?

No, only service animals are allowed.

AC Hotel General Álava by Marriott Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 112 out of 331 reviews
Rating 8 - Good. 157 out of 331 reviews
Rating 6 - Okay. 42 out of 331 reviews
Rating 4 - Poor. 14 out of 331 reviews
Rating 2 - Terrible. 6 out of 331 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room and friendly staff. Convenient to old town and Congreso building
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Kujtim

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience!
Stayed 4 nights in Sep 2023
Verified

6/10 Okay

Jackeline

Improve rooms
Stayed 5 nights in Sep 2023
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

The reception was very efficient but with little warmth in the greeting. The room was excellent but the bathroom had a background smell. The bar and restaurant staff were very friendly and helpful. It was a little noisy as there was what appeared to be a school trip and there was lots of teenagers around. We were happy enough with our stay to book our return trip.
Stayed 1 night in Dec 2022
Verified

4/10 Poor

Sjoerd

Liked: Cleanliness
Disliked: Property conditions & facilities
Ac was broken
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza
Stayed 5 nights in Oct 2023
Verified

8/10 Good

Lluís

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy recomendable.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

JUSTO GARCÍA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clásico AC.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel ideal para visitar el centro de la ciudad

Todo perfecto!👍
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

MANUEL

Liked: Cleanliness, staff & service
La habitación daba a un patio interior muy ruidoso y sin luz. El aire acondicionado hace mucho ruido y hay que apagarlo para dormir
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Óptima opção, satisfeito com a escolha.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura elegante Camera piccola ma con tutti i comfort Stanze un po’ rumorose per via delle pareti non insonorizzate
Stayed 1 night in Aug 2023
Verified

8/10 Good

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities
È andato tutto bene: personale cordiale e disponibile, camera spaziosa e pulita.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera molto piccola ma funzionale. Doccia rotta e finestra che dava su altre stanze
Stayed 1 night in Aug 2023
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service
Algunos elementos de la habitación pueden requerir pequeñas reparaciones o cambios.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

GUADALUPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien. Bien situando buena limpieza e instalaciones
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La mejor elección

Como siempre, la estancia en el hotel fue impecable. La habitación fantástica y el servicio inmejorable. Está muy céntrico y en un lugar tranquilo y accesible. Sin duda, si he de volver a Vitoria, volveré a él.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Maria Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay tranquilidad y silencio. No me gusto el baño porque era pequeño, poca luz, espejo lejos para maquillarte
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Jose Bernardo

Liked: Cleanliness, staff & service
Excelente en todos los sentidos, como siempre que nos hemos alojado aquí
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Mariasol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrico y cómodo
Verified

10/10 Excellent

Antonio de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnífico

Todo muy bien. Personal muy amable
Stayed 1 night in Dec 2022
Verified

4/10 Poor

Jean-Charles

Liked: Cleanliness, staff & service
Disliked: Room comfort

Bruit et problème parking

Chambres très petite, non insonorisée. Parking sur place cependant place avec rambarde en hauteur difficile à détecter en marche arrière. Pare-brise fracturé. 1 accident par semaine selon le responsable du parking. Aucune mise en garde préalable.
Stayed 1 night in Nov 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Al llegar a la habitación estaba fría.
Stayed 1 night in Nov 2022
Verified

8/10 Good

FRANCISCO JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel situado en una de las vías importante de Vitoria ,buen recibimiento en recepción ,la habitación standar correcta ,buena cama ,cómoda .
Stayed 1 night in Nov 2022