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Quality Inn & Suites

2.5 star property
Hotel in Benton Harbor with free breakfast and 24-hour fitness centre

Photo gallery for Quality Inn & Suites

Desk, laptop workspace, blackout curtains, iron/ironing board
Miscellaneous
Suite, 1 King Bed with Sofa bed, Non Smoking
Free daily continental breakfast
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Laundry
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
The current price is AU$98
includes taxes & fees
18 Jan - 19 Jan 2026

Explore the area

View map
1598 Mall Drive, Benton Harbor, MI, 49022
  • Place, Lake Michigan College
    ‪3 min drive‬
  • Place, Intercare Community Health Network
    ‪4 min drive‬
  • Place, Lakeland Regional Medical Center
    ‪6 min drive‬
  • Airport, South Bend, IN (SBN-South Bend Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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The price is AU$120
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About the area

Benton Harbor

At Quality Inn & Suites, you'll be 8.3 km (5.2 mi) from Lake Michigan. Highlights at this hotel include free continental breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a television in a common area. Added amenities include laundry facilities. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .In the area of this Benton Harbor hotel, you'll find Silver Beach.

What's nearby

  • Lake Michigan College - 3 min drive - 4.6 km
  • Intercare Community Health Network - 4 min drive - 4.3 km
  • Lakeland Regional Medical Center - 6 min drive - 6.1 km
  • 12 Corners Vineyards - 6 min drive - 9.5 km
  • Silver Beach - 9 min drive - 12.0 km

Getting around

  • St. Joseph-Benton Harbor Station - 10 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 49 min drive

Restaurants

  • ‪Chick-Fil-A - ‬8 min walk
  • ‪Grand Crossing Bar & Grill - ‬3 min drive
  • ‪Good Fortune Restaurant - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪La Perla Produce - ‬3 min drive

About this property

Quality Inn & Suites

Hotel in Benton Harbor with free breakfast and 24-hour fitness centre
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Quality Inn & Suites also features a 24-hour fitness centre, laundry facilities, and a television in common area. Self parking is free.

This Benton Harbor hotel is smoke free.

  • 49 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers for purchase
  • Television in lobby
  • No smoking on site
Quality Inn & Suites offers 49 accommodations with free newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

In-room safe, desk, iron/ironing board, free cots/infant beds
Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.3 out of 5, 1,001 reviews
The price is AU$107
includes taxes & fees
18 Jan - 19 Jan 2026
Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Days Inn Benton Harbor MI
Days Inn Motel Benton Harbor MI
Days Inn Benton Harbor MI Motel
Days Inn Wyndham Benton Harbor MI Motel
Days Inn Wyndham Benton Harbor MI
Days Inn Suites Benton Harbor MI
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites Benton Harbor
Quality Inn & Suites Hotel Benton Harbor
Days Inn Suites by Wyndham Benton Harbor MI

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites?

Quality Inn & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 18 Jan 2026 start from AU$97.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites?

Yep, Quality Inn & Suites has a free self car park.

Are there any beaches close to Quality Inn & Suites?

The closest beach to Quality Inn & Suites is Silver Beach (6.6 km).

Does Quality Inn & Suites serve breakfast?

Sure does, free continental breakfast is available daily.

Is there a free airport shuttle available at Quality Inn & Suites?

No, Quality Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Quality Inn & Suites?

No, pets are not allowed.

Quality Inn & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 113 out of 612 reviews
Rating 8 - Good. 232 out of 612 reviews
Rating 6 - Okay. 128 out of 612 reviews
Rating 4 - Poor. 66 out of 612 reviews
Rating 2 - Terrible. 73 out of 612 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Matthew

Disliked: Staff & service

Definitely read reviews before booking!

The hotel could have been cleaner. In the room I was in, the tv didn’t really work. The WiFi wasn’t strong enough to reach my room on the second floor. There could have been more breakfast options. For the quality of the hotel, each night could have been a little cheaper.
Stayed 2 nights in Sep 2025

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service
The room was clean and looked nice. Our only complaints; we found our smoke detector on top of the safe rather than in its place on the ceiling and the lack of elevator.
Stayed 2 nights in Sep 2025

8/10 Good

devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are not picky. And so, it was fine. Clean, quiet, front desk was friendly and helpful. Complimentary breakfast was all carbs. Nothing but grains, waffles, toast, cereal. The mattress was very comfortable, we would stay here again.
Stayed 2 nights in Aug 2025

4/10 Poor

Averil

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Not what I expected

The faucet was broken no one came to fix it , the strip between the bathroom door way I cut my feet , the breakfast area the waffle batter was broken, no creamer for the coffee, the toilet didn't flush all the way down, I notify four desk clerk about the issues I was having, Nothing was ever done, I was told multiple times that someone will come and fix it , but no one ever came , I'm definitely disappointed
Stayed 3 nights in Sep 2025

6/10 Okay

shannon

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Cristian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 6 nights in Aug 2025

10/10 Excellent

Harrison

Stayed 1 night in Aug 2025

2/10 Terrible

Steven

Travelled with family
Disliked: Cleanliness, amenities
Filthy and run down
Stayed 2 nights in Aug 2025

2/10 Terrible

Steven

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was in very bad shape, bag of trash in hall way leading into room. We ended up not staying it was so bad. Avoid this location at all cost.
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Casey

Stayed 1 night in Aug 2025

2/10 Terrible

Ruben

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Mattress protector was full of stains. Door to room wasn’t properly closed and slightly open when checking in.
Stayed 4 nights in Aug 2025

10/10 Excellent

Texie

Stayed 1 night in Aug 2025

2/10 Terrible

Elizabeth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ant problem and odor in room.
Ants on dresser.
Stayed 1 night in Aug 2025

10/10 Excellent

Marvin, Greenville

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

ANGELA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Curtains were thrown over the curtain rods. Outside looks unpleasant.
Stayed 2 nights in Aug 2025

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness, staff & service
It would be great if there was at least a hand towel in the room. And why is the refrigerator door open? Is there a problem in the room that you need the door to stay open? The front desk help was great, but why do I have to ask to dry my hands?
Stayed 1 night in Aug 2025

2/10 Terrible

Timothy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this property because my son had booked it. I normally avoid Quality Inn like a plague. However, we wanted to stay at the same location as him. Check in was… ok. The rooms were disgusting. Ceiling was falling in in our bathroom. There is no way it had been really cleaned as the floor was visibly dirty. AC unit was broken. My son’s room had literal mold in it. There were hand prints visible on their headboard from previous guests. The whole property smelled like mold and body odor. The breakfast was basically nonexistent (good thing we planned a much better breakfast). 100% will not be staying here again.
Stayed 1 night in Aug 2025

2/10 Terrible

Ingrid

Stayed 2 nights in Aug 2025

4/10 Poor

Kozeta

Disliked: Staff & service, property conditions & facilities
It was safe, but room smell like smoke, and breakfast was poor.
Stayed 2 nights in Aug 2025

2/10 Terrible

Nathan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a clean place to stay

I was working in Benton Harbor and stayed at the quality Inn. As soon as I got in the room had a horrible smell. There was a sock over the smoke alarm. The ceiling was flaking from an old water leak look like and throughout the night somebody kept playing a loud music out in the parking lot and kept me up all night. I told them I wanted to cancel my second night that I was not staying in a disgusting hotel and they told me they would have a manager call me. A manager has yet to call me. I’ve called them multiple times just to get the run around, a manager is conveniently never available.
Stayed 2 nights in Aug 2025

2/10 Terrible

Barbara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some Windows were covered with sheets and cardboard. Bathroom reeked and room smelled (not cigs).
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Hotel was un organized. Switched our room with no notice even at check in Diddnt tell us just sent us on our way. When asked for extra linens for the now pull out couch we had they Diddnt have any or pillows. Breakfast was skimpy.
Stayed 2 nights in Aug 2025

6/10 Okay

Kathy

Business traveller
Stayed 1 night in Jul 2025