Hotel Servigroup Castilla

4.0 star property

Photo gallery for Hotel Servigroup Castilla

A rooftop pool area with palm trees, lounge chairs, and a view of surrounding high-rise buildings.
A tall, modern hotel with a purple and white facade, multiple balconies, and a central entrance with a staircase.
A hotel room with a bed, a TV mounted on the wall, and a view of a pool and buildings outside.
A hotel room with a bed, a desk, a TV, and a balcony with a city view.
A restaurant setting with a green wall, a neon sign, and people seated at tables.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Bar
The current price is AU$373
includes taxes & fees
8 Sept - 9 Sept

Explore the area

View map
C/ Jaén, 3, Benidorm, Alicante, 03503
  • Place, Benidorm Airsoft
    ‪9 min walk‬
  • Place, Llevant Beach
    ‪9 min walk‬
  • Place, Benidorm City Hall
    ‪12 min walk‬
  • Airport, Alicante (ALC-Alicante Intl.)
    ‪50 min drive‬

Room options

Double Room Single Use, Terrace

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Double Room, Terrace (3 Adults)

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

About the area

Benidorm

At Hotel Servigroup Castilla you'll be within a 20-minute stroll of popular places like Llevant Beach and Poniente Beach. Highlights at this hotel include in-room free WiFi, balconies and LCD TVs. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, sauna and pool loungers. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 4-property class Benidorm hotel include Benidorm Palace and Aqualandia.

What's nearby

  • Benidorm Airsoft - 9 min walk - 0.8 km
  • Llevant Beach - 9 min walk - 0.8 km
  • Benidorm City Hall - 12 min walk - 1.1 km
  • Avenida Martinez Alejos - 12 min walk - 1.1 km
  • Balcony of the Mediterranean - 19 min walk - 1.6 km

Getting around

  • Benidorm Tram Station - 11 min drive
  • La Vila Joiosa Tram Station - 21 min drive
  • Alicante (ALC-Alicante Intl.) - 38 min drive

Restaurants

  • ‪Jumping Jacks - ‬5 min walk
  • ‪Moby Dick - ‬2 min walk
  • ‪Buddies Bar - ‬5 min walk
  • ‪The Wooky Hollow II - ‬2 min walk
  • ‪Tommy’s - ‬4 min walk

About this property

Hotel Servigroup Castilla

Hotel Servigroup Castilla offers its guests a sauna and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and multilingual staff are also featured at Hotel Servigroup Castilla. For a fee, parking is available.

This 4-star Benidorm hotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 11 levels
  • Deli
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Servigroup Castilla offers 132 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. LCD televisions are featured in guestrooms.

Bathrooms include a shower. This Benidorm hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 250 metres
  • Parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Hotel Servigroup Castilla
Hotel Servigroup Castilla Benidorm
Servigroup Castilla
Servigroup Castilla Benidorm
Hotel Castilla Benidorm
Servigroup Castilla Hotel Benidorm
Servigroup Castilla Benidorm
Hotel Servigroup Castilla Hotel
Hotel Servigroup Castilla Benidorm
Hotel Servigroup Castilla Hotel Benidorm

Frequently asked questions

Is parking available at Hotel Servigroup Castilla?

Yep, Hotel Servigroup Castilla has a self car park for EUR 15 per day. A self car park is also available, for a fee.

How much does it cost to stay at Hotel Servigroup Castilla?

As of 8 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Servigroup Castilla on 8 Sept 2026 start from AU$373, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Servigroup Castilla?

Yep, Hotel Servigroup Castilla is a short 8-minute walk from Llevant Beach.

What makes Hotel Servigroup Castilla a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Servigroup Castilla.

Is there a free airport shuttle available at Hotel Servigroup Castilla?

No, Hotel Servigroup Castilla does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Servigroup Castilla?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Servigroup Castilla?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Hotel Servigroup Castilla?

No, pets are not allowed.

Hotel Servigroup Castilla Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 88 out of 141 reviews
Rating 8 - Good. 43 out of 141 reviews
Rating 6 - Okay. 8 out of 141 reviews
Rating 4 - Poor. 1 out of 141 reviews
Rating 2 - Terrible. 1 out of 141 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a very convenient street which makes it really easy to load and unload luggage.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception lady was so lovely & Helpful & the breakfast was nice 👍
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean. Friendly staff.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the hotel staff are very friendly and the food is great. Local to clubs and pubs but not in the middle of it all a really good stay. Till the next time.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice adult only hotel!

Very clean hotel, good size rooms, comfy beds and all staff were friendly, would stay again 100%!
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing too far away. Shops, bars and places to eat. All within a 5 min walk.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is fantastic 5 star food, service was excellent, Jackie and all the staff were very helpful and friendly. Would definitely recommend this hotel.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was a great value hotel situated between old town and new town (both within walking distance). The rooms were cleaned everyday with fresh towels and breakfast choices were varied. There is a supermarket approx. 2min walk down the street.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet and in a good location
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent accomodation. Well run hotel.
Stayed 7 nights in Sep 2022
Verified review

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
The property was perfect for my stay. Great location, hotel was really good, the rooms were very comfortable with great air conditioning and facilities..
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Group holiday

Great location, close to bars, restaurants and old town but away from actual noisy parts of the resort
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a short walk to virtually anywhere you want to be. Bars are not too close which is great for a good night's sleep. Plenty of options for bars nearby. And the old town is approximately a 20 minute none strenuous walk away. Plenty of sun loungers to top up your tan top.
Stayed 8 nights in Nov 2025
Verified review

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and staff better air on needed in rooms would make it bettrt
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay at Castilla!!! Can’t stress enough how helpful, kind, and attentive all the staff is. Thank you Castilla crew for making my mother and I have a great stay in Benidorm.
Stayed 10 nights in Jul 2024
Verified review

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in perfect location for both quiet and busy area and within walking distance of beach Staff are chatty and very helpful Room cleaned every day Breakfast is the best I have had in Benidorm and breakfast chef is amazing and will make fresh eggs and pancakes without being asked, definitely would return
Stayed 7 nights in Nov 2023
Verified review

8/10 Good

Kadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect couple of days getaway!

Breakfast was ok what you expect at a buffet breakfast! Pool was beautiful and no rush for sunbeds which I loved! Staff were all lovely and helpful! Perfect location for the beach, shops and the strip! However far enough away where no noise disturbs you! We will be back next year!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Derek James

Liked: Cleanliness, staff & service, amenities
Good value for money, staff were excellent. Breakfast was good. Location was good but still noisy in the evenings/, early hours of the morning.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value. As part of a stag group we wanted to be near the strip but didn't want to be involved in the mayhem at the hotel and this suited perfectly
Stayed 3 nights in Jun 2024
Verified review

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Castilla

Location great staff great. Food awful pool area poor
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a group of 11 saying while on a hen do. The receptionist Jackie was so helpful and welcoming! The rooms were as described and advertised, cleaned well every morning. The pool was great as there was lots of choice of sunbeds throughout the day there was no rush in the morning. The bar was great for drinks however the food service was mixed- on some occasions it was made and brought out quickly however on multiple times there was a mix up of the orders and who the food was given to when made. The breakfast was reasonable and the staff friendly. Only let downs were we requested rooms together but wasn’t able to arrange this and the rooms walls were very thin so throughout the night when people were coming past or talking in the corridor then it would all be heard in the room. Would recommend for groups of hens or birthdays.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

keith

Liked: Cleanliness, property conditions & facilities

A bit disappointing

Classed as a four star but did not have coffee making facilities, no iron and no bottled water. The breakfast and dinner was as good but it felt like you were in a canteen and not a hotel diner.
Stayed 4 nights in Apr 2025
Verified review

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities

Average

Good points was location, Hotel was clean, no charge for room safe.bad points were €7 charge for sauna, freezing cold pool that nobody went into,and at weekend noisy stag party in my level making a lot of noise at 4 am, otherwise a quiet hotel, staff were friendly.
Stayed 7 nights in May 2024