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4.5 out of 5

"Hosts were very friendly, convenient location " More

By a verified traveller on Fri 02 Apr 2021

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Hotel Description

Comfort Inn Benalla places you in the center of Benalla, within just a 15-minute stroll of Benalla Botanic Gardens and Benalla Art Gallery. Highlights at this hotel include an indoor swimming pool and in-room free WiFi.

You can enjoy LCD TVs with cable channels, and all 20 rooms feature coffee/tea makers, irons/ironing boards, and desks. You'll find nice touches like free toiletries and premium bedding to enhance your stay.

This business-friendly hotel offers free WiFi in public areas, a garden, and barbecue grills. Other amenities include laundry facilities, a picnic area, and luggage storage. Cooked-to-order breakfast is available. There's also the convenience of free self parking.

Places within a 15-minute walk of this 3-star Benalla West hotel include Benalla Visitor Information Centre and Benalla Costume and Pioneer Museum.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$124* Per night/room 14 May - 15 May

Standard Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Comfort Inn Benalla ratings based on 93 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn Benalla

Everyone (64) Couples (17) Family (13)
5 out of 5
Hosts were very friendly, convenient location

Posted by on 2 Apr. 2021

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Comment from Hotel Management

2 Apr. 2021 by Brian & Di

Hi, Thanks for taking the time to submit your review. We appreciate it. We're pleased you enjoyed your stay and wish you a happy and safe Easter. Regards

5 out of 5
Easy to find, very clean, nice outdoor space, thanks for having us

Posted by on 6 Mar. 2021

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Comment from Hotel Management

8 Mar. 2021 by Brian & Di

Hi, Thanks for taking the time to submit your review. It's appreciated. We're pleased you enjoyed your stay and look forward to seeing you again soon. Take care Regards

5 out of 5
Friendly and helpful check in experience. I also got a call as we'd left my daughter's special pillow in the room. Refreshing country hospitality.

Posted by on 28 Jan. 2021

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Comment from Hotel Management

30 Jan. 2021 by Brian & Di

Hi, Thanks for taking the time to submit your review. It is appreciated. We're pleased you enjoyed your stay and hope to see you back with us again soon. Take care Regards

5 out of 5
Good location, easy to find, provides information on where to eat.

Posted by , from Australia on 22 Dec. 2020

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Comment from Hotel Management

24 Dec. 2020 by Brian & Di

Hi Deborah, Thanks for taking the time to submit your review. We're pleased you enjoyed your stay and hope to see you back with us again soon. Take care and Merry Christmas! Regards Brian & Di

4 out of 5
Very convenient location. Old but clean, tidy and comfortable with everything we needed at a reasonable price

Posted by , from Bacchus Marsh on 12 Dec. 2020

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Comment from Hotel Management

24 Dec. 2020 by Brian & Di

Hi Daryl, Thanks for taking the time to submit your review. We're pleased you enjoyed your stay and hope to see you again soon. Take care. Regards Brian & Di

4 out of 5
Owners friendly and helpful. Clean and tidy room.

Posted by on 6 Jul. 2020

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Comment from Hotel Management

6 Jul. 2020 by Brian & Di

Hi, Thanks for taking the time to submit your review. We appreciate it. Hope to see you back with us again soon. Take care Regards

4 out of 5

Posted by on 20 Feb. 2020

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Comment from Hotel Management

22 Feb. 2020 by Brian &Di

Hi, Thanks for taking the time to submit your review. We're pleased you enjoyed your stay. Regards

5 out of 5

Posted by on 21 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by Di Hogg

Hi Anonymous, Pleased that you enjoyed your stay. Take care Regards Brian & Di

5 out of 5
I don’t have time for these reviews and these boxes for additional comments are so frustrating and time consuming. If something is really bad I will let you know.

Posted by on 22 Nov. 2019

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Comment from Hotel Management

23 Nov. 2019 by Di Hogg

Hi Anonymous, Thanks for going out of your way to submit your review. They are a great way for moteliers to take on suggestions for improvement moving forward. We also like to hear the good as well as the not so good. Thanks again and take care Regards Brian & Di

3 out of 5
The mattress was terrible and it was also insulting having a sign on the other bed asking us not to use it unless we have paid extra in which we had.

Posted by on 10 Nov. 2019

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Comment from Hotel Management

11 Nov. 2019 by Di Hogg

Hi Anonymous. Thanks for your feedback. We have so many compliments on our mattresses I find your comments baffling. The sign is only for guests that have paid for one bed but use the 2. I'm really sorry that we won't be seeing you again. Take care. Regards Brian & Di

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Inn Benalla offers its guests an indoor pool, barbecue grills, and a garden. Public spaces have free WiFi. The business-friendly Comfort Inn Benalla also features a picnic area and laundry facilities. Self parking is free. This 3-star Benalla hotel is smoke free.

  • 1 floor
  • 20 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Albury, NSW (ABX) (120.5 km / 74.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Inn Benalla offers 20 accommodations with coffee/tea makers and irons/ironing boards. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:30 PM

Special check-in instructions:

If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Debit cards not accepted
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Masks are compulsory at the property

Hotel Names

  • Comfort Inn Benalla
  • Comfort Inn Hotel Benalla
  • Comfort Inn Benalla Hotel
  • Benalla Comfort Inn
  • Comfort Inn Benalla Hotel
  • Comfort Inn Benalla Benalla
  • Comfort Inn Benalla Hotel Benalla
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.