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Luna Vista Belek

5.0 star property

Photo gallery for Luna Vista Belek

Front of property
Exterior
2 restaurants; breakfast, lunch and dinner served
Premium bedding, minibar, soundproofing, WiFi
2 restaurants; breakfast, lunch and dinner served

Reviews

6.4 out of 10

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included

Explore the area

View map
Bağazkent mh. M. Akif cd, 25, Serik, Antalya Region, 07400
  • Place, beach near Akdeniz
    ‪2 min walk‬
  • Place, The Land of Legends
    ‪21 min drive‬
  • Place, Lara Beach
    ‪46 min drive‬
  • Airport, Antalya (AYT-Antalya Intl.)
    ‪53 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, minibar, soundproofing, WiFi

Standard Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Triple Room

Premium bedding, minibar, soundproofing, WiFi

Standard Triple Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Family Room

Family Room

  • 26 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

About the area

Serik

A luxury stay in Serik awaits you at Luna Vista Belek. You'll be 15.3 km (9.5 mi) from Garden of Tolerance and 18.2 km (11.3 mi) from Aspendos Theatre. Highlights at this all-inclusive property include 2 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at Throne Spa and Health can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The property's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the private beach and enjoy the on-site indoor swimming pool, outdoor swimming pool and nightclub. Additionally, you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Free buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 5-property class Bogazkent property include Antalya Golf Club and EXPO 2016 Antalya.

What's nearby

  • beach near Akdeniz - 2 min walk - 0.2 km
  • The Land of Legends - 21 min drive - 18.4 km
  • Lara Beach - 46 min drive - 39.2 km
  • MarkAntalya Shopping Mall - 58 min drive - 66.0 km
  • Hadrian's Gate - 58 min drive - 67.9 km

Getting around

  • Antalya (AYT-Antalya Intl.) - 51 min drive

Restaurants

  • ‪Crystal Waterworld Resort & Spa Restaurant - ‬14 min walk
  • ‪Crytal Waterworld Caretta Balık Restaurant - ‬16 min walk
  • ‪Belek Beach Keyf Bar - ‬14 min walk
  • ‪H2O Disco - ‬10 min walk
  • ‪Crystal Waterworld Resort & Spa Cafe'de Patiserrie - ‬12 min walk

About this property

Luna Vista Belek

Luna Vista Belek is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Luna Vista Belek such as an outdoor pool and an indoor pool.

Free breakfast is available daily. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a health club, a sauna and a garden. Self parking is free.

Smoking is allowed in designated areas at this 5-star Serik property.

  • 235 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 3 bars or lounges
  • 4885 sq ft of conference space
  • 454 sq. m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Luna Vista Belek offers 235 accommodations with minibars and complimentary bottles of water. Rooms open to balconies. Beds feature premium bedding. LCD televisions are featured in guestrooms.

Bathrooms include a shower, slippers and hairdryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Throne Spa and Health. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: WiFi (EUR 2.50 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Basketball
  • Beach volleyball
  • Bowling alley
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Motor boating
  • Nightclub
  • Outdoor pool
  • Personal motorised watercraft
  • Rowing/canoeing
  • Sauna
  • Shopping centre
  • Tennis
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • Babysitting
  • Bowling alley
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • 4,885 square feet of conference space

Outdoors

  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-cm LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Luna Vista Belek

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 2.5 per night (rates may vary)
  • Airport shuttle fee: EUR 40 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 9393

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Vera Seagate Resort
Vera Seagate Resort Serik
Vera Seagate Serik
Vera Seagate Resort Belek, Turkey - Antalya Province
Vera Seagate Resort Belek
Vera Seagate Belek
Vera Seagate
Vera Seagate Resort All Inclusive Belek
Vera Seagate Resort All Inclusive
Belek Seagate Resort Hotel All Inclusive
Seagate Resort Hotel All Inclusive
Belek Seagate
Vera Seagate Resort – All Inclusive
Throne Seagate Resort Hotel All Inclusive Belek
Throne Seagate Resort Hotel All Inclusive
Throne Seagate All Inclusive Belek
Throne Seagate All Inclusive
Belek Seagate Resort Hotel – All Inclusive

Frequently asked questions

Is parking available at Luna Vista Belek?

Yep, Luna Vista Belek has a free self car park.

Are there any beaches close to Luna Vista Belek?

The closest beach to Luna Vista Belek is Side West Beach (12.4 km).

Is there a spa on site at Luna Vista Belek?

Yep, Throne Spa and Health is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Luna Vista Belek have a pool?

Luna Vista Belek has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Luna Vista Belek have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Luna Vista Belek?

Luna Vista Belek features a private beach, a full-service spa and a nightclub. All guestrooms come with premium bedding and 24-hour room service.

What makes Luna Vista Belek a romantic place to stay?

A hot tub and a private beach, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Luna Vista Belek.

Is Luna Vista Belek family-friendly?

You bet! With amenities such as babysitting services, a private beach and a waterslide, it's no surprise that Luna Vista Belek is a hit with families.

Does Luna Vista Belek serve breakfast?

You bet, free buffet breakfast is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Luna Vista Belek?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Luna Vista Belek?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Luna Vista Belek?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Luna Vista Belek?

No, pets and service animals are not allowed.

Luna Vista Belek Reviews

Reviews

6.4
Rating 10 - Excellent. 14 out of 53 reviews
Rating 8 - Good. 13 out of 53 reviews
Rating 6 - Okay. 6 out of 53 reviews
Rating 4 - Poor. 6 out of 53 reviews
Rating 2 - Terrible. 14 out of 53 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

4.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort

Nice hotel with lots of facilities.

Nice hotel with lots of facilities. Food excellent. Staring to look a little tired though
Verified

8/10 Good

Sharanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good thing about the property is food it have different options for food and the bad thing is it doesn’t have the music like disco , nor any other entertainment programs which is quiet sad
Stayed 3 nights in Jul 2024
Verified

4/10 Poor

Resad

Disliked: Cleanliness, amenities, property conditions & facilities
Room was very moldy and not clean. After 2 tries got another room which was not moldy. The toilet was an issue, feces from other rooms were coming back in our toilet. Food and pool were okay, the beach is nearby.
Stayed 4 nights in Oct 2024
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Poor quality

Not inaf staff and too many managers hardly any meal choices and definitely not 5 stars never again
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Evangeline

Disliked: Staff & service, amenities, property conditions & facilities
I liked that it is so close to the beach area and overall it was quiet and not crowded. I did not like that the room was not prepared for occupancy. There were no toiletries and basic things. The air conditioner was not working, it got fixed after a few days, tv, telephone were not in working order, fridge was not cooling nicely. The chamber ladies were warm, helpful and friendly.
Stayed 11 nights in Oct 2024
Verified

2/10 Terrible

Hakan

Disliked: Cleanliness, staff & service, property conditions & facilities
There are no safes in the room, the room is the first floor and there are no locks on the door so we don’t feel safe. We purchased this as all inclusive and have been told the pay for a safe and then I was told there were no available safes. We door of the closets are broken.
Stayed 2 nights in Jun 2024
Verified

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and was thoroughly disappointed with my experience. Upon arrival, we were given a room that looked nothing like the pictures online. The room was neither clean nor new, with a broken wardrobe door and mold in the bathroom corners. The glasses next to the sink were dirty, and there was no toilet paper provided. To make matters worse, we had to request a change of bedding because there were hairs on the pillows and sheets, indicating they hadn’t been changed. The food was equally disappointing. If you have food intolerances or allergies, be prepared to go hungry as there were very few options available. The food that was available was unappetizing and tasteless. The staff in the restaurant were unhelpful and did not speak any English. They often rolled their eyes and made it clear they were displeased when asked for assistance. The bar was a mess in the mornings, with dirty cups, glasses, and spilled liquids everywhere. This is not what you expect from a 5-star hotel. I would not recommend staying here.
Stayed 6 nights in Sep 2024
Verified

2/10 Terrible

Ismet

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In jedem Zimmer wo wir waren war schimmelbefall. Krass!!! Und das ist ein 5Sterne Hotel…
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Ibrahim

Liked: Staff & service, amenities, property conditions & facilities
L hôtel est très bien rapport qualité collé à la mer, le personnel est correct et sympa, j ai passé de bonnes vacances en toute convivialité.
Stayed 7 nights in Sep 2024
Verified

2/10 Terrible

Mustafa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lage ist ok…
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles Super!!!
Stayed 5 nights in Sep 2020
Verified

10/10 Excellent

Svyatoslav

Liked: Cleanliness, staff & service, room comfort

Идеальное соотношение цена - качество

Общее впечатление-замечательно отдохнули. Были проездом из Мерсина в Памуккале, остановились на три дня. Море - теплое, достаточно удобный вход для взрослых - пляж песок, при входе немного гальки, метра через 1,5 от входа глубина по пояс и песок. Лежаков всегда было достаточно. Пляжные полотенца выдаются без залога, только карточки, которые сдаешь при смене. Два прекрасных открытых бассейна на разных уровнях. Прекрасная баня и крытый бассейн. Еда - более, чем достойные выбор и на завтрак и на обед и на ужин. Днём мороженое, всевозможные коктейли, мы больше увлекались обычным молочным и айраном ))). Обслуживание - все очень доброжелательные и услужливые. Была одна вечно недовольная официантка, но кого волнует ее настроение). Номера - нормальные с балконом. Не понравилось покрывало вместо одеяла, кондиционер дующий на кровать (как и во многих других отелях) и ванная, конечно требует ремонта. Я сама очень привередлива к условиям проживания, могу сказать, что все достаточно чисто и на несколько ночей вполне хороший выбор. Особенно учитывая стоимость за сутки - день стоил в районе 5 тыс.руб. Анимация - очень слабая, совершенно не зажигающая. Один из вечеров была девочка с танцем живота - очень понравилась. Вывод - отель стоит своих денег. Управляющий сказал, что со следующего года сменится собственник, поэтому ремонт в комнатах никто не делает.
Stayed 3 nights in Sep 2020
Verified

2/10 Terrible

Yasar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is NOT a 5* resort!!! I am not sure who I should be aiming my anger at, the resort or EXpedia???
Stayed 3 nights in Jul 2020
Verified

10/10 Excellent

halil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Herşey çok güzeldi. Tavsiyr ederim.

Otele 2 aile olarak 02 _09 Ağustos 2020 tarihleri arasında gittik. karşılamadan resepsiyondaki görevli arkadaşların ilgisi ve alakası memnuniyet verici. odalar hergün temizleniyor. Yemekler çok güzel hiçbir masraftan kaçınılmamış. Odalar temiz ve kullanışlı. Havuzları çok güzel hergün kontrollerini yapıldığına şahit oldum. Otelin denize sıfır olması büyük bir avantaj. Sahildeki bar ve yemek yeme yerinin olması çok güzel. Animasyon ekibi başta Mustafa Bey Sabrina, Ali, Nesrin ve diğer personeli bizleri ve misafirleri eğlendirmek için ellerinden geleni yapıyorlar. Otelden ayrılırkende Müdür Mehmet Beye ve Resepsiyonda Çalışan Bayram Beye ve diğer arkadaşa da teşekkürlerimizi ilettik.
Stayed 7 nights in Aug 2020
Verified

2/10 Terrible

Yasar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Whilst I applaud the quality of the food and the greatest efforts of the staff. This cannot be a 5* resort. My room was terrible. The shower leaked into a semi pool on the bathroom floor which was very dangerous. The cupboards did not close the fridge did not work despite being replaced. First one didn’t work either. I have taken photos which I will share with Expedia.
Stayed 3 nights in Jul 2020
Verified

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goed budget all in hotel op mooie locatie.personeel behulpzaam vriendelijk. Alles net proper. Een aanrader zeker voor herhaling vatbaar
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Abdelaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

i’d recommend Seagate throne

The place was amazing, great location, great staff very friendly. I would definitely go back. Although I’d recommend renovating your rooms kind of old.
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Hasina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Bestest Experience Of Resort, Beaches, Food...

The best experience of being in a resort. The We booked for three nights then we end up keep extending for 10 more nights. It is totally worth it. The warmth welcome and the great service. We loved all the activities especially Yoga, evening programs. It is really safe during this pandemic, loved the photography (Don't miss that). Everyone was super lovely 😊 , we made friends with Nasrin, the active girl inthe compound. Ali the DJ played our favorite song. The front desk was friendly and professional.
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Rabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tekrar ercih ederim

Konaklamamız çok güzel geçti konum bakımından çok güzel bi otel temizliğide çok güzeldi personelin ilgi ve alakası çok güzeldi özellikle gündüzde resepsiyonda duran personel çok ilgili ve alakalı davrandı sadece yemeklere biraz daha özen gösterilmeli tat ve çeşit açısından yinede teşekkür ederiz tekrar tercih ederim
Stayed 1 night in Jul 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Das Hotel ist in einem sehr schlechten Zustand und hat im Bad Schimmel ... usw usw usw ...
Stayed 2 nights in Oct 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never ever again!

The only two good things about this hotel was Natalie, a caring staff member and the hotel hairdresser who is an accomplished coiffure. I left early, could no longer bear to stay. Was sexually harassed in the bar by a Russian tourist and the reception staff never called security. The food was inedible. The room was in urgent need of refurbishment. Do not book a taxi through the hotel. A self employed agent with overthreaded waxed eyebrows will call his friend who will try charge you 30 euros for a 7 km journey and you will be dropped off at the back of some dodgy street and whisked through the back of a leather warehouse. I complained and felt very sorry for some staff. The hotel is very isolated and no taxi service close by. It’s 18 Euro one way from Belek city to the hotel.
Stayed 3 nights in Oct 2018
Verified

4/10 Poor

Fahad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

All incluseve is only for food with bad service!!

The hotel concept is only for food "inclusive" otherwise the service and the facility is too bad and old with un-taking care of the guest new requirements which is available in any hotel across the world, a small example they don't have an iron, they don's provide double bed which they merge two single bed together! the resort is too big with un-known experience to deal with guests and rood Turkish people attitude. Furniture is too old need to be refurbished with some renovation, room house keeping for Throne Seagate Hotel and resort are onyl packing up the sheet without changing it or move it, plus the keep the sheet separate on the table!!! In general they have an un-qualifyed staff at all with only a Turkish tongue speaking language
Stayed 3 nights in Sep 2018
Verified

2/10 Terrible

Moe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viewers and readers, please pay attention this resort cannot be considered as a 5 Star hotel, may be 1 or 2 star most. I am a frequent traveler I had never seen such awful resort for what they offering, meal time was kind of torturing for us and a few times we had to go out of resort for the meals and breakfast. In terms of cleanness dirty & filthy in and out, reception’s staff service sub zero, rooms housekeeping the same if there is no shampoo, soap & etc. if I want to make it short the management trying to cut every corner of expenses including the ceiling lights in the lobby waiting area. Please don’t destroy your vacation by choosing this resort. M. Vahab
Stayed 6 nights in Sep 2018
Verified

2/10 Terrible

Ulrich

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schlechter Service , Schlechte Hygiene

Erst mal die negativen Punkte : - Frauen orientiere Animationsteam , Ich als Junger Mann wurde als Konkurenz gesehen . - Reception Versteht 1-2 Worte English in Touristik Bereich undenkbar . - das Essen Kalt außer man ist genau 19.00 Uhr Punkt da 19.30 ist das Essen schon Kalt - Zimmer sieht heruntergekommen aus . Überall Schimmel an den Ecken Positive Punkte : + Strandnähe + Shisha Bar nette und Professionell
Stayed 3 nights in Aug 2018
Verified

4/10 Poor

Mustafa Mehmet

So called 5 star hotel.

Suffiency of facilities, cleanliness of rooms and pools are very far from a 5 star hotel. There was no lifeguard around pools. Clothes of personnel are also dirty. I have never seen any smilibg personnel.The guy at the reception did nit say any welcome word. This hotel does not deserve the paid amount.
Stayed 2 nights in Aug 2018