You can enjoy TVs with satellite channels, and all 700 rooms feature free WiFi, free wired Internet, and in-room childcare. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include slippers and free toiletries. Additionally, coffee/tea makers, free newspapers, and free bottled water are available.
The restaurant, Citrus, is open for breakfast, lunch, and dinner. Enjoy the fitness center and sauna. 7567 square feet (703 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of an airport shuttle.
Places within a 30-minute walk of this 4-star Downtown Beijing hotel include Qianmen Street and Tiananmen Square.
24 Dec. 2018 by Guest Experience Manager
Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Beijing Xinqiao. I am sorry that some of your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comment about the smoke smell has been well noted, we do have a clear smoking policy. Unfortunately, we cannot control our Guests’ behaviour inside the privacy of their rooms. We have instructed our Housekeeping to place an air purifier in the room. And sorry for the inconvenience about the kitchen because our kitchen are in procedure of maintenance during your stay. I am very sorry for the inconvenience caused. On the other hand, we were delighted to read that you appreciated your overall stay in our property. It is always a pleasure to receive positive feedback. I will share your satisfaction with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Beijing Xinqiao. Sincerely,
25 Oct. 2018 by Hotel Management
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Beijing Xinqiao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have noted your comments in regards to the front desk and language and can assure you that we will make necessary adjustment to our training methods, which is part of our ongoing improvement plan. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Hotel Management.
Due to COVID-19, this property’s food and beverage options may be limited.
Novotel Beijing Xin Qiao offers its guests a full-service spa, a sauna, and a fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 7567 square feet (703 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Novotel Beijing Xin Qiao. An airport shuttle (available 24 hours) is available for a fee. This 4-star Beijing hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Novotel Beijing Xin Qiao offers 700 accommodations with minibars and safes. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Citrus - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
Utopia - This diner serves lunch and dinner.
Tang Palace - This restaurant serves breakfast, lunch, and dinner.
Kitaya - This restaurant serves lunch and dinner.
24-hour room service is available.
Recreational amenities at the hotel include a sauna and a fitness center.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our rating system.