Grand Hyatt Beijing

5.0 star property
Luxury hotel connected to a shopping centre in Beijing with 4 restaurants

Photo gallery for Grand Hyatt Beijing

Indoor pool
Property preview
Exterior
4 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
The current price is AU$352
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
1 East Chang An Avenue, Beijing, Beijing, 100738
  • Place, Wangfujing Street
    ‪5 min walk‬
  • Place, Tiananmen Square
    ‪12 min walk‬
  • Place, Forbidden City
    ‪15 min walk‬
  • Airport, Beijing (PEK-Capital Intl.)
    ‪21 min drive‬

Room options

1 King Bed with Club Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

1 King Bed Deluxe

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

1 King Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

2 Twin Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Club Suite Twin

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
  • 55 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Club Suite King

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

1 King Bed with Club Access Deluxe

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Club Deluxe Two-Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 87 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Grand Suite King

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

1 King City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

2 Twin Beds

  • Sleeps 2

Deluxe Room (Queen bed)

  • Sleeps 3

2 Twin Beds with Club Access

  • Sleeps 2

Grand Suite King

  • Sleeps 3

1 King Bed with Club Access

  • Sleeps 3

Club Suite Twin

  • Sleeps 2

1 King Bed

  • Sleeps 3

Club Suite King

  • Sleeps 3

Club Deluxe Two-Bedroom

  • Sleeps 4

1 King City View

  • Sleeps 3

CLUB SUITE KING PREMIUM

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

1 KING BED PREMIER - Club Lounge Access

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Club Two-Bedroom Premium

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 87 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

2 TWIN BED PREMIUM

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

CLUB SUITE TWIN PREMIUM

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

1 KING BED PREMIUM

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

SUITE KING PREMIUM

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

1 KING BED STUDIO

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

1 KING PREMIUM APARTMENT

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Apartment, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Down duvet
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Family Two-bedroom Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
  • 87 sq m
  • City view
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Grand Executive Suite

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Down duvet
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Diplomat Suite

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Down duvet
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds (Club Access)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • City view
  • Sleeps 3
  • 2 Twin Beds

2 Twin Bed Deluxe

  • Sleeps 2

Guestroom (Double bed)

  • Sleeps 3

1KING BED PREMIUM

  • Sleeps 2

SUITE KING PREMIUM

  • Sleeps 2

1 KING BED PREMIER

  • Sleeps 2

CLUB SUITE KING PREMIUM

  • Sleeps 2

CLUB TWO-BEDROOM PREMIUM

  • Sleeps 4

CLUB SUITE TWIN PREMIUM

  • Sleeps 2

2 TWIN BED PREMIUM

  • Sleeps 2

Themed Deluxe Room - 2-Bedroom

  • Sleeps 4

Themed Suite (Double bed)

  • Sleeps 3

Themed Suite (Double bed)

  • Sleeps 3

Deluxe Apartment Room

  • Sleeps 3

Apartment Room (Double bed)

  • Sleeps 3

Apartment Room - 2-Bedroom

  • Sleeps 4

Family Friendly Apartment Room - 2-Bedroom

  • Sleeps 4

Family Friendly Deluxe Apartment Room

  • Sleeps 3

1 King Bed Deluxe

  • Sleeps 3

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About the area

Beijing

Grand Hyatt Beijing puts you in the heart of Beijing, connected to a shopping centre and within a 20-minute stroll of Wangfujing Street and Wangfujing Paleolithic Museum. Highlights at this luxury hotel include 4 restaurants, a full-service spa and an indoor swimming pool. .The restaurant, Made in China 长安壹号, serves Chinese cuisine and is open for lunch and dinner. Enjoy the gym and sauna as well as access to bike hire and aerobics classes. Other amenities include free Wi-Fi in public areas, a conference centre and massage/treatment rooms. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. .Places within a 15-minute walk of this 5-property class Downtown Beijing hotel include Qianmen Dajie and National Museum of China.

What's nearby

  • Wangfujing Street - 5 min walk - 0.5 km
  • Tiananmen Square - 12 min walk - 1.0 km
  • National Museum of China - 12 min walk - 1.0 km
  • Forbidden City - 15 min walk - 1.3 km
  • The Palace Museum - 19 min walk - 1.7 km

Getting around

  • Wangfujing Station - 6 min walk
  • Beijing East Station - 8 min drive
  • Beijing (PEK-Capital Intl.) - 48 min drive

Restaurants

  • ‪Grand Café - ‬1 min walk
  • ‪星巴克 - ‬4 min walk
  • ‪星巴克 - ‬3 min walk
  • ‪Grand Club Lounge - ‬1 min walk
  • ‪荷花泰 Lotus Thai - ‬2 min walk

About this property

Grand Hyatt Beijing

Luxury hotel connected to a shopping centre in Beijing with 4 restaurants
Grand Hyatt Beijing offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site. A business centre, meeting rooms, and limo/town car service are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 31474 square feet (2924 square metres) and includes a conference centre. A sauna, spa services, and multilingual staff are also featured at the luxury Grand Hyatt Beijing.

This 5-star Beijing hotel is smoke free.

  • 518 guestrooms or units
  • 18 levels
  • 4 dining venues
  • Conference rooms
  • 31474 sq ft of conference space
  • 2924 sq. m of conference space
  • Built in 2001
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
Grand Hyatt Beijing offers 518 accommodations with iPod docking stations and minibars. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

This Beijing hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Club Oasis Spa has 8 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 for adults and CNY 129 for children
  • 4 restaurants

Restaurants on site

  • Fountain Lounge 茶源大堂吧
  • Made in China 长安壹号
  • The Balcony 景er
  • The Patisserie酥园

Things to do

  • Bicycle rentals
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping centre
  • Yoga classes

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (31,474 square foot of space)
  • Meeting rooms

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (180 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 467 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 258 for adults and from CNY 129 for children
  • Rollaway bed fee: CNY 467 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 6:30 AM to 11:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Beijing Grand Hyatt
Grand Hyatt Beijing
Grand Hyatt Beijing Hotel
Grand Hyatt Beijing Hotel Beijing
Beijing Hyatt
Hyatt Beijing
Grand Hyatt Beijing Hotel
Grand Hyatt Beijing Beijing
Grand Hyatt Beijing Hotel Beijing

Frequently asked questions

What is the cancellation policy at Grand Hyatt Beijing?

Grand Hyatt Beijing offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Beijing?

As of 16 Oct 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Beijing on 9 Nov 2025 start from AU$351.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Grand Hyatt Beijing?

Yep, Club Oasis Spa is available for guests. You'll enjoy services like massages.

Does Grand Hyatt Beijing have a pool?

Grand Hyatt Beijing has an indoor pool. The pool is open 6:30 AM to 11:00 PM.

What luxury perks are available at Grand Hyatt Beijing?

Grand Hyatt Beijing features a full-service spa, a health club and an indoor pool.

What makes Grand Hyatt Beijing a romantic place to stay?

Couples spa treatments, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Hyatt Beijing.

Is Grand Hyatt Beijing family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Grand Hyatt Beijing is a hit with families.

Does Grand Hyatt Beijing serve breakfast?

Yep, buffet brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Hyatt Beijing?

No, Grand Hyatt Beijing does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hyatt Beijing?

Yep, Grand Hyatt Beijing has 4 restaurants.

What time are check-in & check-out at Grand Hyatt Beijing?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Hyatt Beijing?

No, only service animals are allowed.

Grand Hyatt Beijing Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 538 out of 840 reviews
Rating 8 - Good. 222 out of 840 reviews
Rating 6 - Okay. 49 out of 840 reviews
Rating 4 - Poor. 17 out of 840 reviews
Rating 2 - Terrible. 14 out of 840 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Don

Stayed 4 nights in Jul 2025

10/10 Excellent

Gustavo

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

zhenzhu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location we can walk to The Palace Museum, the park, and a walking street for shopping. There is also a mall available under the hotel. . They provide breakfast, lunch, dinner Nice employees too Recommend
Stayed 3 nights in Jul 2025

10/10 Excellent

Lukus

Stayed 5 nights in Jul 2025

10/10 Excellent

Khee Heong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very conveniently located, breakfast spread was very good. Friendly reception staff, and in particular, outstanding concierge team. They provided useful information on tours when I queried about them via email before my stay, and haloed to reserve a table at Make in China, the hotel’s Chinese restaurant, in advance. When my teenager girl has problems with the delivery of stuff she purchased on Taobao, concierge staff was very helpful in helping to resolve the matter. But Make in China restaurant is overrated.
Stayed 7 nights in Jun 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great choice! Lovely staff, great breakfast!
Stayed 4 nights in Jun 2025

10/10 Excellent

Minghui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

WING CHI

Stayed 4 nights in May 2025

10/10 Excellent

Mark

Stayed 5 nights in Jun 2025

10/10 Excellent

Navid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with great staff and service. The food is outstanding. A truly luxury hotel in all aspects. The location is very good and close to many attractions, and a few minutes walk to Wangfujing pedestrian street with lots of local shops and major international brand stores. A vibrant place for an evening walk or shopping. Recommend booking stay with inclusion of the Grand Hyatt Lounge which is also very family friendly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

We stayed et the update two bedroom suite with lounge access & it was super spacious and clean. Excellent service and lounge food was pretty good. Amazing amazing pool and fitness center. If i ever come back to Beijing, i would definitely stay here again. Great location .. close to shopping & restaurants.
Stayed 5 nights in Jun 2025

10/10 Excellent

Boyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Luis

Travelled with family
Liked: Amenities, property conditions & facilities
The lobby is wonderful. The rooms and hall ways have a smell and are out dated. Old and dirty
Stayed 2 nights in Jun 2025

6/10 Okay

Mui Leng

Liked: Cleanliness, staff & service, room comfort
Having enjoyed our recent stay at Grand Hyatt Shenzhen, I was disappointed that Grand Hyatt Beijing's rooms were not as good. Small bathroom with small vanity counter and small sink so water kept splashing out when we washed our faces. No remote control toilet and bidet which the SZ hotel had. Breakfast spread not very tasty. Good point is that the front desk and concierge spoke very good english.
Stayed 4 nights in May 2025

8/10 Good

ying

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time, great service, great location, great pool. Room was very old, roofs were low.
Stayed 6 nights in May 2025

10/10 Excellent

Elicia

Stayed 4 nights in Jun 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Darren, Hunters Hill

Travelled with partner
Disliked: Amenities
Good location but dated rooms.
Stayed 5 nights in May 2025

10/10 Excellent

zhi wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great! Staffs are very friendly and helpful! The room was clean and comfortable!
Stayed 6 nights in May 2025

8/10 Good

Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good generally. Clean, enough space, easy for transportation, the staffs are polite. But seating area in the hall is served for people buying there drinks and food, no any seats for customer when you are waiting for car pick up or for check in. On their website, it indicates free breakfast if you book over 7 nights, but this is not true, we booked 12 nights, but we have to pay breakfasts.
Stayed 12 nights in May 2025

8/10 Good

Kam San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Stylianos

Stayed 1 night in May 2025

10/10 Excellent

Lynette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cecilia at concierge was very helpful with recommendations regarding places of interest
Stayed 6 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The concierge at this hotel was amazing! She booked several appointments for me, National Museum and Tiananmen Square, which I wouldn’t have been able to do on my own without a local phone number. She also followed up with me to ensure I knew exactly where to go. The pool, like all the other reviews rave about, is also amazing!!!
Stayed 6 nights in Mar 2025

4/10 Poor

Kelvin

Stayed 4 nights in Apr 2025