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Crowne Plaza Beijing Chaoyang U-Town by IHG

4.5 star property
Luxury hotel connected to a shopping centre in Beijing with a full-service spa

Photo gallery for Crowne Plaza Beijing Chaoyang U-Town by IHG

Indoor pool
Meeting facility
Exterior
Hypo-allergenic bedding, down duvets, minibar, in-room safe
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Spa
  • Pool
  • Housekeeping
The current price is AU$208
includes taxes & fees
17 Nov - 18 Nov

Explore the area

View map
No 3 Sanfeng North Area, Beijing, Beijing, 100020
  • Place, Wangfujing Street
    ‪3 min drive‬
  • Place, Forbidden City
    ‪3 min drive‬
  • Place, Tiananmen Square
    ‪5 min drive‬
  • Airport, Beijing (PEK-Capital Intl.)
    ‪19 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Club lounge access

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Club lounge access (High Floor)

Room, 1 King Bed, Club lounge access (High Floor)

Room, 1 King Bed, Club lounge access (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Upgraded)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room (Upgraded)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Sofa bed - twin
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 35 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Sofa bed - double
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Club lounge access

Junior Suite, 1 King Bed, Club lounge access

Junior Suite, 1 King Bed, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Sofa bed - double
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access (Kids Theme)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed, Club lounge access (Kids Theme)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Sofa bed - double
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Beijing

Crowne Plaza Beijing Chaoyang U-Town by IHG places you in the heart of Beijing, connected to a shopping centre and 2.3 km (1.4 mi) from Wangfujing Street. Highlights at this luxury hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages, hydrotherapy and mani/pedis along with access to the sauna. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna as well as access to bike hire. 2000 square feet (186 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas and laundry facilities. Each morning continental breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Downtown Beijing hotel, you'll be 3.3 km (2 mi) from Forbidden City and 4.2 km (2.6 mi) from Yonghe Temple.

What's nearby

  • Wangfujing Street - 3 min drive - 3.0 km
  • Forbidden City - 3 min drive - 3.8 km
  • Tiananmen Square - 5 min drive - 5.0 km
  • Tiananmen - 5 min drive - 5.3 km
  • Temple of Heaven - 6 min drive - 5.6 km

Getting around

  • Chaoyangmen Station - 5 min walk
  • Beijing East Station - 7 min drive
  • Beijing (PEK-Capital Intl.) - 39 min drive

Restaurants

  • ‪提香源海鲜酒楼 - ‬6 min walk
  • ‪Happy Lemon - ‬5 min walk
  • ‪Blue Frog 蓝蛙 - ‬1 min walk
  • ‪南京大排档 Nanjing Impressions - ‬4 min walk
  • ‪速度披萨(NINE ROAD PIZZERIA) - ‬1 min walk

About this property

Crowne Plaza Beijing Chaoyang U-Town by IHG

Luxury hotel connected to a shopping centre in Beijing with a full-service spa
Crowne Plaza Beijing Chaoyang U-Town by IHG offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2000 square feet (186 square metres) and includes conference space. A fitness centre, spa services, and multilingual staff are also featured at the luxury Crowne Plaza Beijing Chaoyang U-Town by IHG. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking is free.

This 4.5-star Beijing hotel is smoke free.

  • 1 building
  • 360 guestrooms or units
  • 20 levels
  • Conference rooms
  • 2000 sq ft of conference space
  • 186 sq. m of conference space
  • Built in 2011
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Beijing Chaoyang U-Town by IHG offers 360 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets. A pillow menu is available. 36-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 120)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6 AM to 10:30 AM for a fee: CNY 118 for adults and CNY 59 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,000 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 36-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CNY 118 for adults and from CNY 59 for children
  • Fee for in-room wired Internet: CNY 120 (rates may vary)
  • Airport shuttle fee: CNY 690 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 690 (one-way), (from 1 to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Chaoyang U Town
Crowne Plaza Chaoyang
Crowne Plaza Chaoyang U Town
Crowne Plaza Chaoyang U Town Beijing
Crowne Plaza Chaoyang U Town Hotel
Crowne Plaza Chaoyang U Town Hotel Beijing
Crowne Plaza U Town Chaoyang
Crowne Plaza Beijing Chaoyang U-Town Hotel
Crowne Plaza Chaoyang U-Town Hotel
Crowne Plaza Beijing Chaoyang U-Town
Crowne Plaza Chaoyang U-Town

Frequently asked questions

What is the cancellation policy at Crowne Plaza Beijing Chaoyang U-Town by IHG?

Crowne Plaza Beijing Chaoyang U-Town by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Beijing Chaoyang U-Town by IHG?

As of 21 Oct 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Beijing Chaoyang U-Town by IHG on 17 Nov 2025 start from AU$207.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Beijing Chaoyang U-Town by IHG?

Yep, Crowne Plaza Beijing Chaoyang U-Town by IHG has a free self car park.

Is there a spa on site at Crowne Plaza Beijing Chaoyang U-Town by IHG?

Yep, there is an onsite spa at Crowne Plaza Beijing Chaoyang U-Town by IHG. You'll enjoy heaps of services like facials and body treatments.

Does Crowne Plaza Beijing Chaoyang U-Town by IHG have a pool?

Crowne Plaza Beijing Chaoyang U-Town by IHG has an indoor pool.

What makes Crowne Plaza Beijing Chaoyang U-Town by IHG a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Beijing Chaoyang U-Town by IHG.

Is Crowne Plaza Beijing Chaoyang U-Town by IHG family-friendly?

You bet! With amenities such as babysitting services and a corner/local shop, as well as childcare services in the guestrooms, it's no surprise that Crowne Plaza Beijing Chaoyang U-Town by IHG is a hit with families.

Are there hot tubs in the rooms at Crowne Plaza Beijing Chaoyang U-Town by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Crowne Plaza Beijing Chaoyang U-Town by IHG serve breakfast?

Yeah, continental brekkie is offered daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Beijing Chaoyang U-Town by IHG?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Crowne Plaza Beijing Chaoyang U-Town by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crowne Plaza Beijing Chaoyang U-Town by IHG?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Beijing Chaoyang U-Town by IHG?

No, pets are not allowed.

Crowne Plaza Beijing Chaoyang U-Town by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 156 out of 281 reviews
Rating 8 - Good. 90 out of 281 reviews
Rating 6 - Okay. 20 out of 281 reviews
Rating 4 - Poor. 8 out of 281 reviews
Rating 2 - Terrible. 7 out of 281 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

sheng kang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to the shopping mall and have a lot of dinning options.
Stayed 4 nights in Jul 2025

10/10 Excellent

Xuefei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

2/10 Terrible

Percy

Stayed 7 nights in Jun 2025

10/10 Excellent

Francesco Sebastiano

Liked: Cleanliness, property conditions & facilities
Very spacious, modern and well equipped rooms. Staff at front desk was friendly however we had some small difficulties speaking english with them.
Stayed 2 nights in Apr 2025

10/10 Excellent

Soo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was made even more special by Abby Wu who helped me with checking in and making my stay more memorable by sending fruits up to my room and making sure everything was easy and convinient. I would like to thank Abby very much for her help and assistance.
Stayed 1 night in May 2025

10/10 Excellent

Taichu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

edward, bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the very pleasant stay there
Stayed 4 nights in May 2025

10/10 Excellent

Riad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauber , Personal sehr freundlich
Stayed 1 night in May 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms with very high standard of cleanliness. The breakfast is also very nice
Stayed 5 nights in Apr 2025

10/10 Excellent

Gregory, Brookhaven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was fortunate to be able to stay here for 10 days. It was perfect in every way - especially the quality of everything, and it was connected to one of the largest malls in Beijing. The staff was very pleasant and hard-working.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Debby at Check-in, Li at the Concierge Desk, and Zoe in Guest Services all went beyond the call of duty to make us feel welcome. The room was large and comfortable. Breakfast buffet was varied and plentiful. Great location, about a 5-7 minute walk to Chaoyangmen Subway Station.
Stayed 5 nights in Mar 2025

4/10 Poor

Gordon, Burpengary

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were amazing , Great shopping and restaurants next door , Breakfast was great, but the room was terrible. The temp was set on central control at 26.5 deg so it was hot at night and you have no control other then to turn it off and open the window , the drain in the shower did not drain the water fast enough so you had a time limit on showering before the water would spill out onto the floor , the pillows are terrible , no stationary , no mini bar , lights in the main room were broken.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hui

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access to subway, shopping, variety of restaurants. Super nice staff. Love the gym, swimming pool, sauna, and the little robot for food delivery. Will stay again!
Stayed 5 nights in Mar 2025

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Abby was very helpful in our trip. Very goood!
Stayed 1 night in Nov 2024

10/10 Excellent

Mak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expected quality of services, cleanliness and amenities for a hotel of this standard. Give 4 stars for the facilties as the maintenance of the indoor swimming pool was a letdown given that it took them more than 5 days to do so, coinciding with my length of stay. I thought it could have been faster. The free upgrade of hotel room given as a first time guest was a well received pleasant surprise. Overall, it was still a wonderful stay nonetheless.
Stayed 6 nights in Nov 2024

10/10 Excellent

Ramanjit Singh

Great staff. Enjoyed my stay. Thank you to all
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, Friendly staff

Good choice to stay in Beijing. Near a shopping mall, not far away from metro station. Easy to go to tourist attractions as well. With a nice swimming pool and gym, you could also relax here. 中秋期间入住，价格很合理，客房服务员每天把房间打扫的很干净，感谢！
Stayed 3 nights in Sep 2024

10/10 Excellent

Gerald

Stayed 1 night in Jul 2024

10/10 Excellent

Terrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large varied buffet breakfast. Quiet room even though close to elevator. Very comfortable beds. Convenient to shopping, restaurants and walk to subway.
Stayed 5 nights in May 2024

8/10 Good

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good! Excellent breakfast! However, for mid April with embient temperature up to 28C, hotel A/C sytem was not warking due to season. Room temperature was reaching 29C during day time!
Stayed 3 nights in Apr 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities

Average Stay

Quite a dated hotel with dated rooms, lots of water damages
Stayed 1 night in Mar 2024

10/10 Excellent

YUE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel, although I had not had opportunity to try all the amenities. Friendly and helpful staff, professional service, excellent location.
Stayed 1 night in Mar 2024

10/10 Excellent

Kiok Yang

Travelled with partner
Liked: Staff & service, amenities
We are a couple in our 50s. We decided on this hotel from information posted in the internet. The hotel is connected to a shopping mall and the Ministry of Foreign Affairs Complex Building is across the road. A 10 minutes walk to a MRT Station provided convenient transportation to tourist attractions in the city. Plenty of choices for food in the mall and adjacencies. Safe environment, next to Starbucks, policemen from across the road can probably hear you shouts. As the hotel is situated in the city, adjacent to commercial office buildings, the adjacent roads are busy during office hours. Hotel provides a variety of local dishes for breakfast. Our room on level 7 came with a deluxe king bed. Average size, good for a couple, furniture is a little dated. Calls to service desk were made to replenish mineral water bottles and replacement of floor mat. While these were oversights from room cleaners, responses from service desk were prompt, within 5 minutes on both occasions. A special note of commendation to the duty managers (Mr Musa and Mr Cola Hsu) during my stay from 29 Feb to 5 Mar 24. Both managers were very helpful and facilitated with our day tour bookings, hotel transfers to train stations, directions information and transportation requirements. Both gentlemen made the stay memorable, thank you very much.
Stayed 5 nights in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here. Nice hotel and friendly staff.
Stayed 3 nights in Mar 2024

2/10 Terrible

chinzorig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024