YHA - accommodation in Beddgelert

I'd give 5 stars however, we had rude customer service in the bar area, the room was not very functional, and there were very few amenities - no shampoo nor soap for the shower. The bathroom sink handles were difficult to crank to turn the water on. Then, to turn the water off, you had to use your clean fingers to touch the dirty handles and crank them a bunch to shut the water off....Anyone see a problem here? Not functional. The bathroom was large however it needed another towel rack and more than 1 hand towel. There was nowhere to set our toiletries; good thing I did not have makeup to apply. Not functional. The soap dispenser was VERY impractical - it wasted soap and you couldn't tell how much soap was left. The bed was comfortable. The breakfast was decent....Not ideal for someone with food allergies, though, as it's a buffet. It was VERY loud in the dining area - we were there for Monday and Tuesday breakfasts. The evening front desk person was very nice. The complementary cookies were so stale, even though they were not expired per the packaging. Dinner is only served til 8:30pm (and by reservation) so coming back late from sight seeing and needing dinner did not bode well for us. Insert the poor service in the bar area.

Staff were friendly and helpful. Our Room could use some general maintenance .

Clean throughout, staff very attentive and helpful.