4/10 Poor
Elizabeth
Travelled with partner
1 May 2025
Disliked: Amenities, property conditions & facilities
Expedia did not make it clear that this property is still under renovation. While the renovations that are completed seem to be of really good quality, there is still much to be done. The rooms itself was very nicely renovated, although the television did not work in the first room we were in, and I had to call three or four times to get moved to another room and in general staff, while polite and earnest, were just not as knowledgeable as they needed to be. There was much apologizing going on. The casino is a shuttle ride away and customers are taken to a sister property for gaming. There is no restaurant onsite, but a small case where they sell pastries and coffee, which we did not patronize. The "bar" is three very small tables in the same area of the pastry case where you can stand and drink a beer or glass of wine, which we also did not patronize. The noise in the lobby was actually frightening when we walked into the space. It sounded like things were crashing over head and part of the ceiling is glass. It will probably be a lovely facility when it is finished, but that will probably take a couple of years and in the meantime, we would not go back. I wish Expedia had been more forthcoming with information about the renovations going on and the lack of dining facilities. It was a disappointment.
Elizabeth
Stayed 2 nights in Apr 2025