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The Maids Head Hotel

4.0 star property
Hotel with a restaurant, steps from Elm Hill

Photo gallery for The Maids Head Hotel

Courtyard
Premium bedding, individually decorated, individually furnished, desk
Exterior
Dining
Exterior

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Bar
The current price is AU$270
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
Tombland, Norwich, England, NR3 1LB
  • Norwich Cathedral
    ‪1 min walk‬
  • Norwich Castle
    ‪6 min walk‬
  • Carrow Road
    ‪17 min walk‬
  • Norwich (NWI-Norwich Intl.)
    ‪8 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.4 out of 10
Very good
(11 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 1
  • 1 Single Bed

Dog Friendly Executive Double

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(37 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Executive Dog Room

  • Sleeps 2
  • 1 Double Bed

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive King Or Twin Room

Premium bedding, individually decorated, individually furnished, desk

Executive King Or Twin Room

  • Sleeps 2
  • 2 King Beds

Junior Suite

  • Sleeps 2
  • 1 King Bed

Single Room Non smoking

  • Sleeps 1
  • 1 Single Bed

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3.7 out of 5, Good, 576 reviews
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includes taxes & fees
17 Aug - 18 Aug
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About the area

Norwich

The Maids Head Hotel puts you in the heart of Norwich, within steps of Norwich Cathedral and Elm Hill. Highlights at this hotel include in-room free WiFi, iPads and plasma TVs. .At the hotel's own lounge bar, you can stop for a drink. Business travelers can take advantage of meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 7 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a short walk of this 4-property class Norwich City Center hotel include Tombland and The Forum is within 15 minutes.

What's nearby

  • Norwich Cathedral - 1 min walk - 0.2 km
  • Norwich Castle - 6 min walk - 0.5 km
  • Norwich Theatre Royal - 10 min walk - 0.9 km
  • Carrow Road - 17 min walk - 1.4 km
  • University of East Anglia - 7 min drive - 4.1 km

Getting around

  • Norwich Station - 11 min walk
  • Norwich (NWI-Norwich Intl.) - 13 min drive

Restaurants

  • ‪BrewDog Norwich - ‬3 min walk
  • ‪The Glass House - ‬1 min walk
  • ‪Gonzo's Tea Room - ‬6 min walk
  • ‪Cinema City - ‬4 min walk
  • ‪Prezzo - ‬2 min walk

About this property

The Maids Head Hotel

Hotel with a restaurant, steps from Elm Hill
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Maids Head Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Norwich hotel is smoke free.

  • 84 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1287
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Maids Head Hotel offers 84 accommodations with iPads and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 10 per night)

Food and drink

  • Daily full breakfast available 7 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • WinePress at Wensum

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1287
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPad
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 for adults and from GBP 7.00 for children
  • Uncovered self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

Frequently asked questions

What is the cancellation policy at The Maids Head Hotel?

The Maids Head Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Maids Head Hotel?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at The Maids Head Hotel on 3 Aug 2025 start from AU$270.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Maids Head Hotel?

Yep, The Maids Head Hotel has an uncovered self car park for GBP 10.00 per night.

What makes The Maids Head Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Maids Head Hotel.

Does The Maids Head Hotel serve breakfast?

Yeah, full breakfast is served daily from 7 AM to 9:30 AM.

Is there a free airport shuttle available at The Maids Head Hotel?

No, The Maids Head Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Maids Head Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Maids Head Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Maids Head Hotel?

Dogs are welcome at The Maids Head Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 679 out of 1002 reviews
Rating 8 - Good. 250 out of 1002 reviews
Rating 6 - Okay. 46 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

LEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great location, nice hotel, great staff. Breakfasts were excellent. The bar could have had a better range of beers, but the staff, especially Rosa, were friendly and efficient. The was nice and the bed was very comfortable. It was our second stay and we will be back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

The staff were great, it was my wife’s birthday and they upgraded our room to a feature room for free and they had left a handwritten birthday card in the room. Very nice hotel would definitely stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Suggest getting a ride in the rolls-Royce
Stayed 2 nights in Apr 2025

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely stay. Only did one night so didn't sample everything on offerr. Staff very friendly hotel very clean, great location. Will definitely return.
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kamila

Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rhona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Stayed there twice now. The breakfast had wide variety and well prepared layout. Excellent service and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were fab, brekkie was 10/10.
Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Receptionist at front desk was highly professional and polite.
Stayed 2 nights in Apr 2025

6/10 Okay

Mary

Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent all round
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Perfect location and perfect hotel. Extremely comfortable beds and upgraded
Stayed 1 night in Apr 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming, no negatives regarding the hotel, excellent location.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary stay

After booking our stay for our anniversary I enquired with the booking team to see if I could drop our luggage off early to try and keep it as a surprise for my wife. They were amazingly accommodating and even moved the bag to the room before our arrival later in the evening. On arrival we found out that we had been upgraded, an amazing surprise that made our stay even more special. We found our room with towel swans, rose petals and a hand written card from the team. Such lovely touches! The room was clean, spacious and comfortable. There is a little wear and tear if you look closer but it really doesn't detract from the character of the room or property overall. The bathroom is spacious with a lovely rainfall shower, his & hers sinks although it does get steamy as there is no extraction fan. For a single night stay it couldn't have been better and the team at the hotel always go above and beyond to make sure your stay is as amazing as you hope it will be. Checkout was simple, dropping the room key into a box on the counter, when asked our room number we were told we had a overnight parking charge despite not having a vehicle with us but on explanation this was quickly waved. We couldn't be happier with our experience and would happily stay again if we wanted to stay centrally in Norwich!!
Suite #1, Rockland - Bedroom
Stayed 1 night in Apr 2025

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious room. Reasonably priced on site parking.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay overall. Room was nice and the staff were lovely. Highly recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Emile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean room with great shower.
Stayed 1 night in Apr 2025

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff. However, temperature of room could not be controlled properly and therefore too warm and poor sleep as a result.
Stayed 1 night in Apr 2025

6/10 Okay

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Only thing that let it down was the matress in our room 301... its completely worn out. Didnt sleep well at all. Needs replacing asap .
Stayed 1 night in Apr 2025

10/10 Excellent

euan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Very clean and reception staff were very friendly and helpful. Parking was very easy !
Stayed 1 night in Apr 2025

6/10 Okay

Kerry

Liked: Cleanliness
Very small room , the room was close to the extraction fan outlet for the kitchen that was noisy from the early hours of the morning and throughout the day / evening. Staff polite , hotel condition was generally good however there was a flood near the breakfast room that was being fixed during breakfast . Fire alarm did go off a twice but only for short periods
Stayed 1 night in Apr 2025