Nobu Hotel Barcelona

5.0 star property
Luxury hotel with full-service spa and bars/lounges

Photo gallery for Nobu Hotel Barcelona

Japanese cuisine
Suite (Nobu Suite)
Seasonal outdoor pool, open 10:00 AM to 5:00 PM, free pool cabanas
2 bars/lounges, lobby lounge
Suite (Sake) | City view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
The current price is AU$424
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
Avenida de Roma 2-4, Barcelona, Barcelona, 08014
  • Place, Plaça d'Espanya
    ‪9 min walk‬
  • Place, Plaça de Catalunya
    ‪5 min drive‬
  • Place, Camp Nou
    ‪6 min drive‬
  • Airport, Barcelona (BCN-Barcelona Intl.)
    ‪14 min drive‬

Room options

Junior Suite (Zen)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2021
Blackout curtains
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds

8.8 out of 10
Excellent
(47 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2021
Egyptian cotton bed sheets
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

9.4 out of 10
Exceptional
(52 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2021
Egyptian cotton bed sheets
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2021
Blackout curtains
Premium bedding
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Skyline)

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2021
Egyptian cotton bed sheets
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Accessible

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2021
Egyptian cotton bed sheets
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Accessible

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2021
Egyptian cotton bed sheets
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Twin Room, Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2021
Egyptian cotton bed sheets
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room (City)

10.0 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2021
Egyptian cotton bed sheets
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite (Zen Skyline)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2021
Blackout curtains
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room (Skyline)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2021
Egyptian cotton bed sheets
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Umi)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2021
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (Sake)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2021
  • 66 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (Nobu Suite)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Dining table
Flat-screen TV
  • 149 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2021
Blackout curtains
Premium bedding
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Premium Twin Room (Skyline)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2021
Blackout curtains
Premium bedding
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the area

Barcelona

A luxury stay in Barcelona awaits you at Nobu Hotel Barcelona. You'll be 2.6 km (1.6 mi) from Passeig de Gràcia and 2.7 km (1.7 mi) from Camp Nou. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include massages, facials and body treatments along with access to the sauna and steam room. The restaurant, Nobu Restaurant, serves Japanese cuisine. Kozara is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the gym, steam room, seasonal outdoor swimming pool and free pool cabanas. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 10-minute walk of this 5-property class Sants-Montjuïc hotel include Plaça d'Espanya and within 30 minutes you'll find Estadi Olímpic Lluís Companys.

What's nearby

  • Plaça d'Espanya - 9 min walk - 0.8 km
  • La Rambla - 4 min drive - 2.5 km
  • Plaça de Catalunya - 5 min drive - 2.8 km
  • Passeig de Gràcia - 6 min drive - 3.1 km
  • Camp Nou - 6 min drive - 2.1 km

Getting around

  • Sants Station - 2 min walk
  • Barcelona (YJB-Barcelona-Sants Train Station) - 3 min walk
  • Barcelona El Prat Airport (BCN) - 21 min drive

Restaurants

  • ‪Nobu Restaurant - ‬1 min walk
  • ‪Pans & Company - ‬2 min walk
  • ‪Stop'n'Bite - ‬2 min walk
  • ‪Mood Brunch - ‬3 min walk
  • ‪Rooftop And Pool Nobu Barcelona - ‬1 min walk

About this property

Nobu Hotel Barcelona

Luxury hotel with full-service spa and bars/lounges
Nobu Hotel Barcelona offers its guests a full-service spa, a steam room, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and 6 meeting rooms. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the luxury Nobu Hotel Barcelona. A complete renovation of Nobu Hotel Barcelona was completed in January 2021.

This 5-star Barcelona hotel is smoke free.

  • 259 guestrooms or units
  • 23 levels
  • 2 bars or lounges
  • Built in 2004
  • Deli
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue
Nobu Hotel Barcelona offers 259 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. 65-inch flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, slippers and hairdryers. This Barcelona hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 40 for adults and EUR 20 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kozara
  • Nobu Bar
  • Nobu Restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 23 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated entire property - January 2021
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 66 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per night
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 8.25 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 40 for adults and from EUR 20 for children
  • Pet fee: EUR 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 5:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Nobu Hotel Barcelona Hotel
Nobu Hotel Barcelona Barcelona
Nobu Hotel Barcelona Hotel Barcelona

Frequently asked questions

What is the cancellation policy at Nobu Hotel Barcelona?

Nobu Hotel Barcelona offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Nobu Hotel Barcelona?

As of 25 Oct 2025, prices found for a 1-night stay for 2 adults at Nobu Hotel Barcelona on 16 Nov 2025 start from AU$394.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Nobu Hotel Barcelona?

The closest beach to Nobu Hotel Barcelona is Barceloneta Beach (4.2 km).

Is there a spa on site at Nobu Hotel Barcelona?

Yep, there is an onsite spa at Nobu Hotel Barcelona. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Nobu Hotel Barcelona have a pool?

Nobu Hotel Barcelona has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 10:00 AM to 5:00 PM (Seasonal outdoor pool open from May to October).

What luxury perks are available at Nobu Hotel Barcelona?

Nobu Hotel Barcelona features a full-service spa, free pool cabanas and 2 bars. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Nobu Hotel Barcelona a romantic place to stay?

Couples spa treatments and a bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Nobu Hotel Barcelona.

Is Nobu Hotel Barcelona family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as art supplies in the guestrooms, it's no surprise that Nobu Hotel Barcelona is a hit with families.

Does Nobu Hotel Barcelona serve breakfast?

Yeah, our visitors can't get enough of the full breakfast here! Served weekdays between 7:00 AM and 10:00 AM and weekends between 7:00 AM and 10:30 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Nobu Hotel Barcelona?

No, Nobu Hotel Barcelona does not offer an airport shuttle service.

Is there a bar or restaurant at Nobu Hotel Barcelona?

Yep, they've got a poolside bar and an onsite restaurant that serves Japanese cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Nobu Hotel Barcelona?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Nobu Hotel Barcelona?

Dogs are welcome at Nobu Hotel Barcelona, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 30 kg per pet.

Reviews

Nobu Hotel Barcelona Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 753 out of 1127 reviews
Rating 8 - Good. 206 out of 1127 reviews
Rating 6 - Okay. 87 out of 1127 reviews
Rating 4 - Poor. 48 out of 1127 reviews
Rating 2 - Terrible. 33 out of 1127 reviews

Reviews

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay with a 360 rooftop view of the city.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rasmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were small but it was a really nice hotel
Stayed 5 nights in Jul 2025

10/10 Excellent

matthew

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, meticulously maintained hotel. Great staff. Breakfast was incredible.
Stayed 3 nights in Jul 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jul 2025

8/10 Good

Shahin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall

Check in good, Rooms good, Pool to small, Spa good, only two bottle of water a day each rooms, No shade by the pool, Location not great.
Stayed 6 nights in Jul 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Location not great but facility was awesome
Stayed 2 nights in Jul 2025

6/10 Okay

Jiao

Travelled with family and small children
Liked: Cleanliness, amenities
The roof top pool is so small and the indoor one requires extra charge. There’s not really any “service” that you’d expect from a five star hotel. Bathroom is modern but water runs everywhere after shower because of the way the shower is installed.
Stayed 4 nights in Jul 2025

8/10 Good

Abby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice stay but could have done more

We had a lovely stay at the Nobu hotel. I had mentioned that we were celebrating our 50th anniversary when I made reservations for dinner but nothing special was done. After we checked in the person who checked us in said they would do something special the next day. Which they did. But overall it was strange that nothing happened until our second day.
Stayed 2 nights in Jul 2025

10/10 Excellent

Roque

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst Nobu we’ve ever stayed in.

Our stay at Nobu BCN was honestly one of the worst we’ve experienced. It was not a Five Star experience at all. For a five star hotel you do not expect to experience the following (we were staying in one of their junior suites); - ripped towels in bathrooms - many holes in black out curtains - rooms not cleaned & towels not replaced - black mould around the shower floor - service was extremely poor from check-in desk to restaurant & waiting staff. - cold, filtered and weak coffee in the bar - no accessories in rooms such as razors, body cream or combs etc. (reception told us we needed to request them. Personally, for a 5 star hotel in one of their higher spec, more expensive suites, you shouldn’t have to ask for small accessories.) - after requesting a late check out, we were quoted a fee 30% higher than the room rate for 1 night available on hotels.com. After calling reception back to flag this, the receptionist was extremely rude which lead to an exchange that felt like we needed to earn the right for the correct rate to be applied. Again, not what you expect from a five star hotel. To conclude, the small touches and service are what make it a five star stay worth it in our opinion. We’ve stayed in Nobu in other areas of the world and had an amazing experience. This one fell short massively.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ewelina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Barcelona they have the best rooftop
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, cleanliness, staff very helpful, staff got us into our room at 11:00 although official check-in time is 3:00
Stayed 1 night in Jul 2025

10/10 Excellent

Ubah

Stayed 5 nights in Jul 2025

10/10 Excellent

David, Toronto

Stayed 2 nights in Jun 2025

4/10 Poor

STACI

Travelled with group
Liked: Cleanliness
While I was truly impressed by the beauty of the space and the high-end design, I regret to say that my overall experience was deeply impacted by the way I was treated throughout my stay. From the moment I checked in, I was met with unwelcoming attitudes and cold stares from front desk staff. Their demeanor was noticeably dismissive, and I felt as though my presence was treated as an inconvenience rather than a guest arriving for a luxury experience. This feeling only intensified when I dined at the Nobu rooftop restaurant. I waited an unusually long time for my food, and not once during the evening was I checked on by staff. Meanwhile, guests around me—who were not people of color—were consistently receiving attentive and timely service. It was hard not to feel the stark contrast in treatment, and frankly, it was disheartening. The most telling moment came when another guest—also a person of color—approached me outside the elevator to ask how my experience had been. When I replied that it felt discriminatory and disrespectful, he immediately agreed and shared that he’d been feeling the exact same way. That exchange confirmed that what I experienced wasn’t isolated. As someone who travels often and values quality hospitality, I chose Nobu with high expectations. Unfortunately, the lack of inclusive and equitable customer service left me with the impression that my race played a role in how I was treated.
Stayed 6 nights in Jul 2025

6/10 Okay

Solange

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location right next to Barcelona Sants train station. Service was kind but often slow for check in. Rooms were good.
Stayed 1 night in Jul 2025

10/10 Excellent

Oluwaseun

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great experience and nice location
Stayed 4 nights in Jun 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Mohammed

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Fantastic room Bad reception Bad location
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great rooms, ultra-slow service

Incredibly slow front desk, takes a long long wait to do anything even just replace a key. Very understaffed, expect lines and waiting. Rooftop is open to public and always jammed, impossible to access except at off times. Rooms are super nice though
Stayed 2 nights in Jul 2025

10/10 Excellent

Liangyin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean hotel and convenience location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kenneth

Stayed 2 nights in Jul 2025