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InterContinental Barcelona by IHG

5.0 star property

Photo gallery for InterContinental Barcelona by IHG

Seasonal outdoor pool, pool loungers
Serves lunch and dinner
Reception
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$421
includes taxes & fees
29 Mar - 30 Mar

Explore the area

View map
Avenida Ruis I Taulet 1-3, Barcelona, 08004
  • Place, National Art Museum of Catalonia
    ‪5 min walk‬
  • Place, Plaça d'Espanya
    ‪6 min walk‬
  • Place, Poble Espanyol
    ‪6 min walk‬
  • Airport, Barcelona (BCN-Barcelona Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Beds

9.6 out of 10
Exceptional
(11 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room

9.4 out of 10
Exceptional
(12 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Balcony (Balcony)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite, 1 Bedroom, Accessible, Balcony (Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds, Accessible, Club lounge access

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Beds, Accessible, Club lounge access

  • 42 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Accessible, Club lounge access

Suite, 1 Bedroom, Accessible, Club lounge access

Suite, 1 Bedroom, Accessible, Club lounge access

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Accessible, Balcony (Balcony)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite, 1 Bedroom, Accessible, Balcony (Balcony)

8.0 out of 10
Very good
(1 review)
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Single Bed

Presidential Suite, 1 Single Bed

Presidential Suite, 1 Single Bed

  • 182 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed (Castle View)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 1 King Bed (Castle View)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible, Club lounge access

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 1 King Bed, Accessible, Club lounge access

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Garden View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(10 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Double Beds

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Barcelona

You'll be connected to the convention centre at InterContinental Barcelona by IHG, and within just a 10-minute stroll of CaixaForum and Mercat de les Flors. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and plasma TVs. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. The buffet restaurant, Arrel, serves international cuisine and is open for breakfast, lunch and dinner. Gebre is the hotel's own cocktail bar. Enjoy the gym, Turkish bath/hammam, sauna and seasonal outdoor swimming pool. 32292 square feet (3000 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Sights within a 10-minute walk of this 5-property class El Poble-sec hotel include Barcelona Pavilion and Archaeology Museum of Catalonia.

What's nearby

  • National Art Museum of Catalonia - 5 min walk - 0.4 km
  • Barcelona Pavilion - 5 min walk - 0.4 km
  • Plaça d'Espanya - 6 min walk - 0.6 km
  • Poble Espanyol - 6 min walk - 0.6 km
  • Palau Sant Jordi - 14 min walk - 1.2 km

Getting around

  • França Station - 5 min drive
  • Poble Sec Station - 7 min walk
  • Barcelona El Prat Airport (BCN) - 26 min drive

Restaurants

  • ‪173 Rooftop Terrace - ‬1 min walk
  • ‪Bar Ibiza - ‬5 min walk
  • ‪Casa de Tapas Cañota - ‬3 min walk
  • ‪Club InterContinental - ‬1 min walk
  • ‪Veganashi - ‬2 min walk

About this property

InterContinental Barcelona by IHG

InterContinental Barcelona by IHG offers its guests a full-service spa, a health club, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 32292 square feet (3000 square metres) and includes a conference centre. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the luxury InterContinental Barcelona by IHG. Parking is available for a fee.

This 5-star Barcelona hotel is smoke free.

  • 1 building
  • 273 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Conference rooms
  • 32292 sq ft of conference space
  • 3000 sq. m of conference space
  • Built in 1992
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
InterContinental Barcelona by IHG offers 273 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch plasma televisions come with premium satellite channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 40 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 17 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 173Rooftop Terrace
  • Arrel
  • Boira Coffee Lounge
  • Gebre
  • Quirat

Things to do

  • Full-service spa
  • Health club
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Dining table
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (32,292 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Front entrance ramp
  • Lift (114 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from February 9 2026 to March 31 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from 25 November 2025 to 31 March 2026 (completion date subject to change). The following areas are affected:
  • Parking area

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 13.20 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 35 for adults and from EUR 17 for children
  • Covered self-parking fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number HB-003940

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Barcelona Fira Center
Crowne Plaza Fira
Crowne Plaza Fira Hotel
Crowne Plaza Fira Hotel Barcelona Center
Barcelona Fira Palace
Crowne Plaza Barcelona - Fira Center Catalonia
Fira Palace Barcelona Hotel Barcelona
Fira Palace Hotel Barcelona
Crowne Plaza Barcelona Fira Center Hotel
Crowne Plaza Fira Center Hotel
Crowne Plaza Fira Center
Crowne Plaza Barcelona Fira Center
InterContinental Barcelona by IHG Hotel
Intercontinental Barcelona an IHG Hotel
InterContinental Barcelona by IHG Barcelona
Crowne Plaza Barcelona Fira Center an IHG Hotel
InterContinental Barcelona by IHG Hotel Barcelona

Frequently asked questions

What is the cancellation policy at InterContinental Barcelona by IHG?

InterContinental Barcelona by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Barcelona by IHG?

As of 16 Mar 2026, prices found for a 1-night stay for 2 adults at InterContinental Barcelona by IHG on 29 Mar 2026 start from AU$421, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Barcelona by IHG?

Yep, InterContinental Barcelona by IHG has a secured covered self car park for EUR 40 per night. A self car park is also available, for a fee.

Are there any beaches close to InterContinental Barcelona by IHG?

The closest beach to InterContinental Barcelona by IHG is Barceloneta Beach (3.2 km).

Is there a spa on site at InterContinental Barcelona by IHG?

Yep, there is an onsite spa at InterContinental Barcelona by IHG. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does InterContinental Barcelona by IHG have a pool?

InterContinental Barcelona by IHG has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The swimming pool will be unavailable from February 9 2026 to March 31 2026 (dates subject to change).

What luxury perks are available at InterContinental Barcelona by IHG?

InterContinental Barcelona by IHG features a full-service spa, a health club and 2 restaurants. All guestrooms come with hydromassage showerheads, Select Comfort beds and premium bedding.

What makes InterContinental Barcelona by IHG a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at InterContinental Barcelona by IHG.

Is InterContinental Barcelona by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Barcelona by IHG is a hit with families.

Does InterContinental Barcelona by IHG serve breakfast?

Yeah, buffet breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at InterContinental Barcelona by IHG?

No, InterContinental Barcelona by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Barcelona by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Barcelona by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at InterContinental Barcelona by IHG?

No, only service animals are allowed.

InterContinental Barcelona by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1000 reviews
Rating 8 - Good. 211 out of 1000 reviews
Rating 6 - Okay. 46 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ernesto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service at check in.
Stayed 1 night in Nov 2025

10/10 Excellent

mohammad

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sanjiv

Travelled with family
Liked: Staff & service, amenities
Amazing Presidential suite. The Club room is amazing and staff is the best.
Stayed 3 nights in Nov 2025

10/10 Excellent

mohammad

Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 2 nights in Nov 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room
Stayed 2 nights in Nov 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very accommodating staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lauren

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The spa was amazing and the room was beautiful
Stayed 3 nights in Nov 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room. Very clean, comfy beds and high end in room amenities. Friendly multilingual knowledgeable staff. Perfect location. Superior room selection came with access to a VIP lounge area that included complementary tapas, snacks, beverages and breakfast. Rooftop deck with bar, pool and city skyline views. The perfect first stop in my our mother daughter celebratory vacation.
Stayed 1 night in Nov 2025

10/10 Excellent

Floare

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful stay, starting with Mark who did a fantastic job checking us in and getting a room with a great view! The room, staff and amenities at this hotel are excellent!
Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Well kept hotel. Spacious room
Stayed 1 night in Oct 2025

10/10 Excellent

Kamel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

2/10 Terrible

Nicollette

Stayed 2 nights in Oct 2025

10/10 Excellent

Sofia

Stayed 3 nights in Sep 2025

10/10 Excellent

Stacy

Stayed 3 nights in Oct 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Milyoung

Stayed 1 night in Sep 2025

6/10 Okay

SING KIT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was ok, but i thought i book a castle view room but my room was at the corner end where i could only see the tip of the castle, what a disappointment. I thought sustainability is part of the IHG concept but my toothbrush was being disposed by the cleaner everyday and i have to open a new one each time. I have experienced 3-4 times within an hour of workers knocking on the doors asking about room service but my room has actually done, but they missed one day in between. I doubt that, these worker doesn't know if the room has been done or just trying to check in the room? I look from the peep hole and they went into everyroom next to mine and obviously there was no one in it, the room door was close when they went in and came out a few minutes later. I supposed whenever the hotel staff's cleaning the room they should keep the door open to avoid unnecessarily misunderstanding, but the few times of knocking the room just feel weird.
Stayed 5 nights in Sep 2025

10/10 Excellent

Santa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and staff very helpful, would stay again. Location good and with walking distance to main attractions.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hamdan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Sep 2025

10/10 Excellent

Samir

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went with my family as a first city holiday. 2 adults, 2 children (10 and 7) and it was perfect to explore the city and still come back to a base with a great little pool on the rooftop. Cabs to anywhere were reasonable.
Stayed 3 nights in May 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel with very comfortable beds.
Stayed 1 night in Sep 2025

10/10 Excellent

Peter carol

Travelled with partner
Beautiful lovely beds lovely rooms
Stayed 1 night in Sep 2025

8/10 Good

Aiysha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not 4 star standard

The rooms were not to the standard we would expect from a 4 star hotel. The mugs were dirty, the bathroom not thoroughly cleaned, the service was also not what we would expect, very casual and informal. Could be a lot more professional.
Stayed 3 nights in Aug 2025