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Wookey Hole Hotel

3.0 star property
Hotel with free parking, a quick walk to Wookey Hole Caves

Photo gallery for Wookey Hole Hotel

Suite, Tower
Family Room, Resort View
Game room
Property grounds
Breakfast and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

View map
Wookey Hole, Wells, England, BA5 1BA
  • Wookey Hole Caves
    ‪5 min walk‬
  • Wells Cathedral
    ‪5 min drive‬
  • Wells Bishop's Palace
    ‪5 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Twin Room, Mobility Accessible

Twin Room, Mobility Accessible

Twin Room, Mobility Accessible

7.2 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Single Beds, Ensuite

Twin Room, 2 Single Beds, Ensuite

Twin Room, 2 Single Beds, Ensuite

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite

Family Room, Ensuite

9.0 out of 10
Wonderful
(62 reviews)

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Free extra futon mattress
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, Resort View

Family Room, Resort View

Family Room, Resort View

8.8 out of 10
Excellent
(13 reviews)

Highlights

Balcony
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, Mobility Accessible (Bath Only)

Twin Room, Mobility Accessible (Bath Only)

Twin Room, Mobility Accessible (Bath Only)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Tower

Suite, Tower

Suite, Tower

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Heating
Free rollaway/extra beds
LED TV
Hypo-allergenic bedding
Free extra futon mattress
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

About the area

Wells

At Wookey Hole Hotel you'll be 0.4 km (0.3 mi) from Wookey Hole Caves and 3.1 km (2 mi) from Wells Cathedral. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Bistro at Wookey Hole, is open for breakfast and dinner. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7:30 AM and 10 AM. .Sights within a 10-minute drive of this 3-property class Wells hotel include Wells Bishop's Palace and Chew Valley.

What's nearby

  • Wookey Hole Caves - 5 min walk - 0.4 km
  • Wells Cathedral - 5 min drive - 3.1 km
  • Wells Bishop's Palace - 5 min drive - 3.8 km
  • Cheddar Gorge - 12 min drive - 15.3 km
  • Glastonbury Tor - 16 min drive - 15.8 km

Getting around

  • Yatton Station - 24 min drive
  • Bristol International Airport (BRS) - 43 min drive

Restaurants

  • ‪The Quarter Jack (Wetherspoon) - ‬4 min drive
  • ‪Market Place Cafe - ‬5 min drive
  • ‪Tuckers Fish And Chip Shop - ‬4 min drive
  • ‪Caffè Nero - ‬5 min drive
  • ‪The Kings Head - ‬5 min drive

About this property

Wookey Hole Hotel

Hotel with free parking, a quick walk to Wookey Hole Caves
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Wookey Hole Hotel also features tour/ticket assistance, a garden, and a picnic area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Wells hotel.

  • 1 building
  • 58 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 2010
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Wookey Hole Hotel offers 58 accommodations with DVD players and coffee/tea makers. 26-inch LED televisions come with digital channels.

This Wells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, Romanian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10 AM for a fee: GBP 9.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro at Wookey Hole

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch smart TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 9.50 for adults and from GBP 7.50 for children
  • Early check-in fee: GBP 5 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, Eurocard and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Frequently asked questions

What is the cancellation policy at Wookey Hole Hotel?

Wookey Hole Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Wookey Hole Hotel?

Yep, Wookey Hole Hotel has a free self car park.

Does Wookey Hole Hotel serve breakfast?

Yep, visitors can't get enough of the full brekkie here! Available daily from 7:30 AM to 10 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Wookey Hole Hotel?

No, Wookey Hole Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Wookey Hole Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Wookey Hole Hotel?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Wookey Hole Hotel?

No, pets are not allowed.

Wookey Hole Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 470 out of 1001 reviews
Rating 8 - Good. 345 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mr Mark

Stayed 2 nights in Apr 2025

8/10 Good

Nick

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely room , breakfast service fell over

Room was very good , the breakfast service was somewhat lacking . No spoons , no cups, no milk , dregs of the juice no continental breakfast offering to speak of , hour before breakfast ends .
Stayed 1 night in May 2025

10/10 Excellent

louise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly helpful staff, comfy beds, large clean tidy rooms and a excellent breakfast in the morning.
Stayed 1 night in May 2025

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed in the tower room, it was fab, but upstairs floor was very creaky and toilet seat would not stay up and had parts missing, also shower floor had seen better days, but a wonderful time had anyway.
Stayed 1 night in May 2025

6/10 Okay

Chris

Disliked: Cleanliness
Hotel was ok near good venues. Staff friendly and attentive. Breakfast was cold and mushrooms needed more cooking Room bed was comfy
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very peaceful environment to stay, wonderful accommodation and great food. Amazing attraction set up on the doorstep for all to enjoy and spend a day.
Stayed 1 night in May 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Architectural design very pleasing. Meals good value. Duvet too hot for current weather.
Stayed 2 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly at this property and the facilities were absolutely amazing. Location was paramount. Only thing to improve on is the food as during the 3 nights we stayed, the food was either overcooked and burnt, or undercooked. I believe the chef needs to be trained on how to cook an egg.
Stayed 3 nights in May 2025

6/10 Okay

William, Highland

Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spooky witchy hotel

Absolutely amazing location, right next to Wookey Hole. The Hotel itself was located in a beautiful setting of the mendip hills. Couldnt fault the hotel, lovely and clean. Also restaurant had great food. Would stay again!
Stayed 3 nights in May 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the tower suite, it was a lovely room. Our only concern was that there was no fan in the bedroom area and it got very warm at night.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Had a fantastic time beautiful views staff friendly hotel very clean and spacious rooms would definitely recommend
Stayed 2 nights in May 2025

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Martin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Ten out of ten for everything, staff excellent, parking excellent, water pressure excellent, t.v. Choice excellent….WiFi - worse than dreadful, could not book onward travel, accommodation etc.
Stayed 1 night in May 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stop for our trip to North Cornwall everyone was so kind, helpful, food quality and portion’s excellent. Hotel is looking a little tired although painting of egg
Stayed 1 night in May 2025

8/10 Good

Gary, Landing Garrison

Stayed 3 nights in May 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wookey Hole Hotel

Cant fault the staff and the hotel. Room was quiet and clean. Only criticism i have is of the menu - very little choice. The Wookey Hole Inn, more or less over the road about a minute's walk away, had a much better menu, and the food was good.
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, friendly staff. Beautiful setting and somewhere to sit outside. Local pubs and40 minutes walk to Wells which is stunning! Evening menu slightly limited but able to create a nice meal. Highly recommend staying here and great value for money
Stayed 1 night in May 2025

8/10 Good

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying at Wookey Hotel

Our stay was pleasant. The room was large, and everything was in place. It was quiet at night, which is what we wanted. The place is located in nice country surroundings.
Stayed 2 nights in Apr 2025

8/10 Good

Bernie

Stayed 2 nights in May 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location food comfortable friendly service

Hotel in beautiful valley. Restaurant has big windows for the views. Food and service excellent. We had dinner and breakfast. Very helpful friendly staff on reception and restaurant. Food is pub style. Good value. Comfy bed. Bathroom with bat and shower. Need shower cap uf not wanting to wash hair. Hotel is opposite the mill which houses theatre and is the entrance for Wookey Hole Caves park . We were lucky as there was a talent show in the evening. Wookey Hole Caves were great fun, do go to circus shows in the theatre. Wookey Hole attraction consists of: * Caves tour - we did normal walking, but can book for climbing pot-holing adventure * animatronic dinosaur garden * circus shows * 4D cinema * hall of mirrors * arcades * cave diving exhibition * local archaeology * paper making demonstrations Can go around as many times as you wish Recommend the circus show
Stayed 1 night in Apr 2025

10/10 Excellent

joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service at check in very helpful and friendly
Stayed 1 night in May 2025

10/10 Excellent

Hielen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked last minute, had a great experience. Fantastic room (large, double window and with bath tub), free parking and a generous breakfast for £10. Front desk staff very helpful. I loved everything
Stayed 1 night in May 2025