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Casa Giralda

3.0 star property
Colonial hotel with 3 hot tubs and full-service spa

Photo gallery for Casa Giralda

Indoor pool, outdoor pool, open 9:30 AM to 9:30 PM, pool umbrellas
Family Quadruple Room
Reception
Exterior
Family Chalet, 2 Bedrooms, Connecting Rooms, Garden View

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • Gym
  • Pool
  • Breakfast available

Explore the area

Map
Avenida del Salado 617, BaƱos de Agua Santa, Tungurahua, 180250
  • Banos Central Market
    ā€Ŗ17 min walkā€¬
  • Church of the Virgin of the Holy Water
    ā€Ŗ19 min walkā€¬
  • The Tree House
    ā€Ŗ18 min driveā€¬

Room options

View all photos for Classic Quadruple Room

Classic Quadruple Room

Classic Quadruple Room

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
TV
2 bedrooms
Hairdryer
Private bathroom
Daily housekeeping
  • 23 sq m
  • Hill view
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Cabin, Balcony

Family Cabin, Balcony

Family Cabin, Balcony

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Smart TV
2 bedrooms
Hairdryer
Private bathroom
Daily housekeeping
  • 31 sq m
  • Hill view
  • Sleeps 5
  • 1 Double Bed, 2 Large Single Beds and 1 Single Bed

View all photos for Family Villa, 2 Bedrooms

Family Villa, 2 Bedrooms

Family Villa, 2 Bedrooms

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Free cots/infant beds
LCD TV
2 bedrooms
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 7
  • 6 Single Beds and 1 Double Bed

View all photos for Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
TV
2 bedrooms
Hairdryer
Private bathroom
Daily housekeeping
  • 22 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Family Chalet, 2 Bedrooms, Connecting Rooms, Garden View

Family Chalet, 2 Bedrooms, Connecting Rooms, Garden View

Family Chalet, 2 Bedrooms, Connecting Rooms, Garden View

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Free cots/infant beds
TV
2 bedrooms
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Free cots/infant beds
TV
2 bedrooms
Hairdryer
Private bathroom
  • 22 sq m
  • Hill view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Double Room, 1 Queen Bed, Ensuite, Hill View

Classic Double Room, 1 Queen Bed, Ensuite, Hill View

Classic Double Room, 1 Queen Bed, Ensuite, Hill View

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Smart TV
2 bedrooms
Hairdryer
Private bathroom
Daily housekeeping
  • 20 sq m
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

About the area

BaƱos de Agua Santa

A family-friendly stay in BaƱos de Agua Santa awaits you at Casa Giralda. Within just a 15-minute stroll, you'll find Piscinas El Salado Thermal Bath and Volcano Watching. Highlights at this Colonial hotel include 3 hot tubs, a full-service spa and a restaurant. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, outdoor swimming pool, gym and Turkish bath/hammam. Other amenities include free Wi-Fi in public areas, a sauna and a children's swimming pool. Full breakfast is available. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 15-minute walk of this BaƱos de Agua Santa hotel include San Martin Zoo and Banos Central Market.

What's nearby

  • Piscinas El Salado Thermal Bath - 8 min walk - 0.8 km
  • Banos Central Market - 17 min walk - 1.5 km
  • Sebastian Acosta Park - 17 min walk - 1.5 km
  • Church of the Virgin of the Holy Water - 19 min walk - 1.6 km
  • The Tree House - 18 min drive - 10.1 km

Getting around

  • Ambato Station - 46 min drive
  • Quito (UIO-Mariscal Sucre Intl.) - 168 min drive

Restaurants

  • ā€ŖLeprechaun - ā€¬18 min walk
  • ā€ŖHoney coffee & tea - ā€¬18 min walk
  • ā€ŖCaƱa Mandur - ā€¬19 min walk
  • ā€ŖMestizart Ecuadorian Restaurant - ā€¬15 min walk
  • ā€ŖMocambo Rock And Roll - ā€¬3 min drive

About this property

Casa Giralda

Colonial hotel with 3 hot tubs and full-service spa
Casa Giralda offers its guests a full-service spa, 3 hot tubs, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. An outdoor pool, a children's pool, and a fitness centre are also featured at the family-friendly Casa Giralda. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This Colonial BaƱos de Agua Santa hotel is smoke free.

  • 45 guestrooms or units
  • Conference rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Casa Giralda offers 45 accommodations. Rooms open to balconies or patios. Bathrooms include a shower, complimentary toiletries and hairdryers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee: USD 7.25 for adults and USD 7.25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 3 hot tubs
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Treatment room
  • Turkish bath

Accessibility

  • No lift

More

  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 28
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 28

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 7.25 for adults and from USD 7.25 for children
  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 50.00 (one-way), (from 3 to 8 years old)
  • Pet fee: USD 10 per pet, per night
  • Early check-in fee: USD 28 (subject to availability)
  • Late check-out fee: USD 28 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Air conditioning and heating are not provided
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. Air conditioning and heating are not provided. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:30 AM to 9:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in smoking rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Free WiFi in public areas has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hosteria Casa Giralda Hotel Banos
Hosteria Casa Giralda Hotel
Hosteria Casa Giralda Banos
Casa Giralda Hotel Banos
Casa Giralda Hotel
Casa Giralda Banos
Casa Giralda Banos Agua Santa
Casa Giralda Hotel BaƱos de Agua Santa
Hosteria Casa Giralda
Casa Giralda BaƱos de Agua Santa
Casa Giralda Hotel
Casa Giralda Hotel
Casa Giralda BaƱos de Agua Santa
Casa Giralda Hotel BaƱos de Agua Santa

Frequently asked questions

What is the cancellation policy at Casa Giralda?

Casa Giralda offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Casa Giralda?

Yep, Casa Giralda has a free self car park.

Is there a spa on site at Casa Giralda?

Yep, there is an onsite spa at Casa Giralda. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Casa Giralda have a pool?

Take your pick from a pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:30 AM to 9:30 PM.

Does Casa Giralda have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Casa Giralda?

Casa Giralda features 3 hot tubs, an outdoor pool and an indoor pool.

What makes Casa Giralda a romantic place to stay?

Couples spa treatments and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Casa Giralda.

Is Casa Giralda family-friendly?

You bet! With amenities such as a children's pool, an arcade and a waterslide, it's no surprise that Casa Giralda is a hit with families.

Does Casa Giralda serve breakfast?

Sure does, full breakfast is available at Casa Giralda.

Is there a free airport shuttle available at Casa Giralda?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Casa Giralda?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Casa Giralda?

Check-in begins at 3:30 PM. Check-out time is noon.

Casa Giralda Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 64 reviews
Rating 8 - Good. 19 out of 64 reviews
Rating 6 - Okay. 10 out of 64 reviews
Rating 4 - Poor. 8 out of 64 reviews
Rating 2 - Terrible. 5 out of 64 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Odalia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommended
Stayed 2 nights in Mar 2025

4/10 Poor

VERONICA, ONTARIO

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Leaking water from the toilet, I informed the front desk but no 9ne showed up to fix it. No hot water to shower, let the water run over 10 minutes, but still no hot water. The light's were not working properly. I let the receptionist know this issues while checking out, she only said we will have someone to take a look. No apologies at all.

2/10 Terrible

ignacio

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay agua caliente .. la piscina no funciona, y los emplearĆ­an no dan ayuda ni soluciĆ³n
Stayed 1 night in Nov 2024

6/10 Okay

Luis

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I understand the country has blackouts, but the hotel doesn't have a backup power generator; not even for the reception; therefore, there is no lights for the Wi-Fi. The hotel obtains the water from the water well by pump; therefore, because there is no power, there is no water for the toilets, showers, etc. The hydromassage pool water was cold.
Stayed 2 nights in Oct 2024

8/10 Good

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just good

Thank you could be better
Stayed 1 night in Dec 2023

6/10 Okay

Daniel

Liked: Staff & service
Internet service was awful. Couldnā€™t watch anything on the tv or use out cellphones.
Stayed 1 night in Dec 2023

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool place

Had everything we need to enjoyed a overnight getaway
Stayed 1 night in Dec 2023

8/10 Good

CECILIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Villas are cozy. nice staff I'd happily will return. Thanks to the kind staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sunil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was so nice. The room was in its own detached house and in a duplex style. Breakfast was very good and staff were very friendly indeed.
Stayed 1 night in Jul 2023

6/10 Okay

Alejandro

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel has nice villas and very friendly staff, but the owner(s) need to invest in the facilities. It needs a facelift. For instance, villas' Fassa are getting rotten. Villas need better ventilation to control humidity in the rooms. Bathrooms needs to be upgraded. Sinks and showers' doors are acient, they leak, and smell.
Stayed 2 nights in Jul 2023

10/10 Excellent

DIANA

Stayed 1 night in Apr 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Apr 2023

10/10 Excellent

Jenny, Fairview

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at the property for 2 nights and it was a great experience. The staff was willing to modify and accommodate my two additional guests last minute. The stag was very informative and helpful through our stay. The pool was clean as well as the property. I would definitely book my stay again.
Stayed 2 nights in Apr 2023

10/10 Excellent

susana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place ,
Stayed 3 nights in Feb 2023

10/10 Excellent

susana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 2 nights in Feb 2023

10/10 Excellent

Rodiam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quite property, clean, love the area, easy access to a lot of places.

10/10 Excellent

Julio

Stayed 1 night in Jul 2022

2/10 Terrible

Pedro

Business traveller
No internet in rooms ,very poor signal
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Itā€™s an excellent place, love it and Iā€™ll coming back next year. Breakfast was good but the buffet we wait for long time and small amount of food. Parking was free. The personal was very friendly the place was quite it. The best thing was that you can saw the beautiful volcano.
Stayed 2 nights in Jun 2021

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Peaceful retreat in Banos, Ecuador

We stayed two nights at Casa Giralda. Things we really enjoyed: close proximity to hot springs/baths (walkable); two-room unit with 7 beds made it very comfortable for big family, complimentary breakfast was excellent; the one jacuzzi, sauna, and hot steam room were great; location is a little above town so you get great views and more quiet/little traffic on road. Things that need to be improved: two of the four jacuzzis were out-of-service, and one of the two pools was closed. Overall, the property is on-par with the higher end hotels in Banos, but has greater amenities and a superior location if you want peace and quiet.
Covered Pool
View from Top of Water Slide Platform
Upper Pool and Water Slide
Snow on Nearby Volcano, taken from Casa Giralda's road
Stayed 2 nights in Nov 2020

8/10 Good

Gigi, Boynton Beach

Liked: Cleanliness, staff & service, property conditions & facilities
It was all I expected. Very nice facility, it may need a little upgrade, but overall great. The cabin was comfortable, location is perfect, close to everything without being in the middle of town. Staff super helpful and kind. Good breakfast.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel was on poor conditions, the matres was so hard and unconfortble
Stayed 1 night in Aug 2018

4/10 Poor

Sofia, connecticut

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Its ok for moderate budget out of center but close. Walls are thin noise can be heard easily. Breakfast was good.
Stayed 1 night in May 2018