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Sangay Spa Hotel

3.5 star property
Family-friendly hotel with full-service spa and 24-hour health club

Photo gallery for Sangay Spa Hotel

Front of property
Breakfast, lunch and dinner served
View from property
1 bedroom, desk, free WiFi, bed sheets
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet-friendly
  • Room service

Explore the area

View map
Plaza Isidro Ayora 100, Baños de Agua Santa, Tungurahua
  • Church of the Virgin of the Holy Water
    ‪6 min walk‬
  • Banos Central Market
    ‪8 min walk‬
  • The Tree House
    ‪16 min drive‬

Room options

View all photos for Plaza Sangay Suite

Plaza Sangay Suite

Plaza Sangay Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Smart TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Electric kettle
Cable channels
Desk
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Plaza Sangay Doble

1 bedroom, desk, free WiFi, bed sheets

Plaza Sangay Doble

10.0 out of 10
Exceptional
(1 review)

Highlights

Smart TV
Sofa bed
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Cable channels
Desk
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Plaza Sangay Matrimonial

Plaza Sangay Matrimonial

Plaza Sangay Matrimonial

8.0 out of 10
Very good
(1 review)

Highlights

Smart TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabañas Luxury Doble

1 bedroom, desk, free WiFi, bed sheets

Cabañas Luxury Doble

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Smart TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Cabañas Luxury Matrimonial

Cabañas Luxury Matrimonial

Cabañas Luxury Matrimonial

8.0 out of 10
Very good
(3 reviews)

Highlights

Smart TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jacaranda Doble

Jacaranda Doble

Jacaranda Doble

8.6 out of 10
Excellent
(4 reviews)

Highlights

Smart TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
In-room safe
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Baños de Agua Santa

A family-friendly stay in Baños de Agua Santa awaits you at Sangay Spa Hotel. Within steps you'll find Termas de la Virgen and Juan Montalvo Park within a 10-minute stroll. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, hydrotherapy and reflexology along with access to the sauna and hot tub. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym, outdoor tennis court, Turkish bath/hammam and sauna. Business travelers can take advantage of a meeting room and a business centre. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 3.5-property class Baños de Agua Santa hotel include Church of the Virgin of the Holy Water and Friar Enrique Mideros Museum.

What's nearby

  • Church of the Virgin of the Holy Water - 6 min walk - 0.6 km
  • Banos Central Market - 8 min walk - 0.7 km
  • Sebastian Acosta Park - 8 min walk - 0.7 km
  • Piscinas El Salado Thermal Bath - 4 min drive - 2.3 km
  • The Tree House - 16 min drive - 8.7 km

Getting around

  • Ambato Station - 49 min drive
  • Quito (UIO-Mariscal Sucre Intl.) - 170 min drive

Restaurants

  • ‪Cherusker Cervecerìa Artesanal Alemana - ‬8 min walk
  • ‪Aromé - ‬8 min walk
  • ‪Quilombo Parrilla - ‬5 min walk
  • ‪Andes Coffee - ‬5 min walk
  • ‪Jaguar House - ‬6 min walk

About this property

Sangay Spa Hotel

Family-friendly hotel with full-service spa and 24-hour health club
Sangay Spa Hotel offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A children's pool, a 24-hour health club, and a sauna are also featured at the family-friendly Sangay Spa Hotel. Self parking is free.

This 3.5-star Baños de Agua Santa hotel is smoke free.

  • 66 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Sangay Spa Hotel offers 66 accommodations with complimentary bottles of water and a hairdryer. 36-inch Smart televisions come with cable channels.

This Baños de Agua Santa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Similar properties

Exterior detail

Samari Spa Resort

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.7 out of 5, Exceptional, 143 reviews
Samari Spa Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Sangay Spa
Sangay Spa Banos
Sangay Spa Hotel
Sangay Spa Hotel Banos
Sangay Hotel Banos
HOTEL SANGAY Baños
HOTEL SANGAY
SANGAY Baños
HOTEL SANGAY Banos
Sangay Hotel Banos Agua Santa
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa
Sangay Spa
Sangay Spa Hotel Hotel
HOTEL SANGAY
Sangay Spa Hotel Hotel
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa

Frequently asked questions

What is the cancellation policy at Sangay Spa Hotel?

Sangay Spa Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sangay Spa Hotel?

Yep, Sangay Spa Hotel has a free self car park.

Is there a spa on site at Sangay Spa Hotel?

Yep, there is an onsite spa at Sangay Spa Hotel. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Sangay Spa Hotel have a pool?

Sangay Spa Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Sangay Spa Hotel?

Sangay Spa Hotel features a full-service spa, a 24-hour health club and an outdoor pool.

Is Sangay Spa Hotel family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Sangay Spa Hotel is a hit with families.

Is there a free airport shuttle available at Sangay Spa Hotel?

No, Sangay Spa Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sangay Spa Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sangay Spa Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Sangay Spa Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 159 out of 241 reviews
Rating 8 - Good. 49 out of 241 reviews
Rating 6 - Okay. 17 out of 241 reviews
Rating 4 - Poor. 9 out of 241 reviews
Rating 2 - Terrible. 7 out of 241 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was lovely. It is across from the natural pools. The town is beautiful.
Stayed 1 night in May 2025

10/10 Excellent

Silvana

Travelled with family
Liked: Cleanliness, amenities
Everything, breackfast includes the best
Stayed 3 nights in May 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great location, good food and staff was amazing.
Stayed 3 nights in May 2025

8/10 Good

Vasudevan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 2 nights in Mar 2025

6/10 Okay

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice but should be noted that the rooms don’t have AC. The staff were very nice and accommodating and brought a fan to the room. Also no elevators. I would suggest that they at least put screens on the windows so that guests can open the window without mosquitoes coming in. When we entered the room there were already mosquitos in the room. The hotel is older but clean.
Stayed 2 nights in May 2025

10/10 Excellent

Frazer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a large one with the advantage of a good spa - hot tubs, sauna and steam room. Staff were great, food was good.
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice option in town.

Wonderful place in town. Quiet locale but close to everything. Excellent staff. Great breakfast. Decent spa. Spacious, nice rooms. Two suggestions: ceiling fans in the rooms instead of chandeliers. I had to sleep with my balcony doors open in order to cool the room down at night. No phones in the spa wasn’t followed by Ecuadorians who visited. Many on speaker phones / FaceTimes instead of observing the quiet signage posted. Spa staff notified but weren’t open to requesting they stop so I left on numerous occasions.
Stayed 2 nights in Apr 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, staff is very welcoming helpful. Will stay here every time I come back to visit.
Stayed 2 nights in Mar 2025

10/10 Excellent

David, Cuenca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When in Banos I always stay ar rge Sangay Spa Hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Fernando

Stayed 2 nights in Dec 2024

8/10 Good

Armida, Hollis

Liked: Cleanliness
The rooms by the pool, lot of noises.
Stayed 1 night in Oct 2024

10/10 Excellent

CARLA REYES

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Las camas son cómodas
Stayed 2 nights in Nov 2024

10/10 Excellent

jorge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place

8/10 Good

TRENTON, West Hollywood

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The "Cabanas Luxury Matrimonial" were bare basic. No ventilation, no AC, no fan, windows open but don't have screens to keep bus out. No chairs to sit, 2 towels, 2 hangers, 1 bottle of water, nothing else. The price was very reasonable though. The 2 jacuzzies were not hot. One was lukewarm and the other was cold. There were plenty of spa options available.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were outstanding and staff very friendly and helpful. I love the convenience of being close to the Termas.
Stayed 4 nights in Oct 2024

10/10 Excellent

David, Cuenca

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and beautiful hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Jammi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

David, Cuenca

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and great hotel to stay at. Close to everything
Stayed 1 night in Oct 2024

10/10 Excellent

Nicolas, Ambato

Stayed 1 night in Oct 2024

4/10 Poor

Oleg, Pompano beach

Travelled with partner
Disliked: Amenities, property conditions & facilities
Shower didn't work properly, breakfast was poor, room was very small and had nasty smell, the area around the hotel was good
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind, food was excellent, they even let me use the parking lot after i check out.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maricelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel clean and has a nice view of the cascade
Stayed 1 night in Sep 2024

10/10 Excellent

Imad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Sep 2024