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Casa del Balcon

Property class: 3

Photo gallery for Casa del Balcon

A balcony with a table, chairs, and a view of a mountainous landscape.
A reception desk with a laptop, phone, and a vase with red flowers. There are wooden cabinets and a door in the background.
A hotel room with two beds, a brown leather sofa, and a brick-patterned wall.
A modern kitchen with granite countertops, stainless steel appliances, and wooden cabinets.
A living room with a brick wall, a teal sofa, a wooden coffee table, and a blue patterned armchair.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Housekeeping
The current price is AU$152
18 Sept - 19 Sept

Explore the area

View map
6-30 Thomas Halflants, Baños de Agua Santa, Tungurahua, 180301
  • Place, Sebastian Acosta Park
    ‪2 min walk‬
  • Place, Banos Central Market
    ‪2 min walk‬
  • Place, Church of the Virgin of the Holy Water
    ‪3 min walk‬

Room options

View all photos for Apartment, 1 Bedroom, Patio, Ground Floor

A bedroom with a large bed, a wooden headboard, a nightstand, a green chair, and a brick wall.

Apartment, 1 Bedroom, Patio, Ground Floor

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Multiple Beds, Balcony, Mountain View

A hotel room with two beds, a brown leather sofa, and a brick-patterned wall.

Double Room, Multiple Beds, Balcony, Mountain View

  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Large Single Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Single Room, 1 Large Single Bed, Non Smoking

Premium bedding, blackout curtains, iron/ironing board, free WiFi

Single Room, 1 Large Single Bed, Non Smoking

  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony, Mountain View

A bedroom with a large bed, a wooden headboard, a nightstand, and a small table with chairs.

Double Room, Balcony, Mountain View

  • Mountain view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Single Room, 1 Large Single Bed

Premium bedding, blackout curtains, iron/ironing board, free WiFi

Single Room, 1 Large Single Bed

  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony, Park View

A bedroom with a wooden bed, a brick wall, and two arched windows.

Double Room, Balcony, Park View

  • Park view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment 1

Premium bedding, blackout curtains, iron/ironing board, free WiFi

Apartment 1

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

View all photos for Room 6

Premium bedding, blackout curtains, iron/ironing board, free WiFi

Room 6

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Baños de Agua Santa

Casa del Balcon places you in the centre of Baños de Agua Santa, steps from Banos Central Market and within a short 5-minute stroll of Friar Enrique Mideros Museum. Highlights at this hotel include free continental breakfast. .This hotel offers free WiFi in public areas, a terrace and tour/ticket assistance. Added amenities include a fridge in a common area, multilingual staff and luggage storage. Each morning free breakfast is served. .Places within a 5-minute walk of this 3-property class Baños de Agua Santa hotel include Church of the Virgin of the Holy Water and Sebastian Acosta Park.

What's nearby

  • Sebastian Acosta Park - 2 min walk - 0.2 km
  • Banos Central Market - 2 min walk - 0.2 km
  • Church of the Virgin of the Holy Water - 3 min walk - 0.3 km
  • Juan Montalvo Park - 5 min walk - 0.5 km
  • Termas de la Virgen - 8 min walk - 0.8 km

Getting around

  • Ambato Station - 48 min drive

Restaurants

  • ‪Leprechaun - ‬2 min walk
  • ‪Crater Rooftop Bar - ‬1 min walk
  • ‪La Parrilla Steak House - ‬13 min walk
  • ‪Aromé - ‬5 min walk
  • ‪Honey coffee & tea - ‬1 min walk

About this property

Casa del Balcon

Free breakfast is available daily. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Casa del Balcon. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star Baños de Agua Santa hotel.

  • 6 guestrooms or units
  • Continental breakfast (free)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Smoking in designated areas
  • Fridge in a common area
Casa del Balcon offers 6 accommodations with complimentary bottles of water and a hairdryer. Beds feature premium bedding. This Baños de Agua Santa hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Front of property
Sangay Spa Hotel
Baños de Agua Santa
  • Pool
  • Spa
  • Pet-friendly
  • Kids’ pool
4.5 out of 5, Wonderful, 293 reviews
The price is AU$171
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Sangay Spa Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon

Things to do

  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Casa del Balcon Hotel
Casa del Balcon Baños de Agua Santa
Casa del Balcon Hotel Baños de Agua Santa

Frequently asked questions

Is there a spa on site at Casa del Balcon?

No, there is no spa at this property. Termas de la Virgen is a short 9-minute walk away.

How much does it cost to stay at Casa del Balcon?

As of 25 Aug 2026, prices found for a 1-night stay for 2 adults at Casa del Balcon on 18 Sept 2026 start from AU$152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Casa del Balcon serve breakfast?

Sure does, free continental breakfast is offered daily from 8:00 AM to noon.

Is there a free airport shuttle available at Casa del Balcon?

No, Casa del Balcon does not offer an airport shuttle service.

What time are check-in & check-out at Casa del Balcon?

Check-in begins at 3:00 PM. Check-out time is 12:30 PM.

Are pets allowed at Casa del Balcon?

No, pets are not allowed.

Casa del Balcon Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
This is a little gem right in the heart of Baños. Very quaint, very reasonable price, excellent friendly staff
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Miriam and Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Cuenca. Fernando was great!!
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

juan

Stayed 1 night in May 2026