La Quinta Inn & Suites - accommodation in Banner Elk

This property is not what the pictures show! Those photos must be decades old! It is not a bright blue fresh painted place. It is not well-maintained. When we pulled in my kid screamed "Bates Motel!" The exterior was not maintained at all. It had weathered and gray boards with mold all over. We wanted a lodge vibe while in the mountains, but I could have stayed in a nicer hotel for the money I spent here! The hall and stairs and room carpet were nasty and smelled. My bathroom smelled like urine. The sofa had some kind of stain on it. The top ledge of the sofa and cushions and the blanket for the pull-out were covered in dust and kicked up everywhere when we sat down and used the blanket. Window air conditioner and was loud. Gross. Did not feel safe here at all. They said they could not refund my money.

Everything was good . Was not the picture of the grounds or cabin I saw when I made the reservation and this was more like a condo.

Even though we arrived late, check in was swift and easy. What we got was a condo that matched the description in a tranquil setting with beautiful views.