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4.7 out of 5

"Room was nice however the noise of a banging steel gate all night meant I woke all night even with wearing ear plugs. Next time I will make sure I d ... " More

By a verified traveller on Thu 30 Jul 2020

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Hotel Description

Best Western Plus Ballarat Suites puts you in the heart of Ballarat, within just a 10-minute stroll of Sovereign Hill and Gold Museum. Highlights at this hotel include in-room free WiFi and LCD TVs.

All 26 individually furnished rooms feature cable TV, DVD players, and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators, microwaves, and room service. Additionally, safes, hair dryers, and irons/ironing boards are available.

This business-friendly hotel offers free WiFi in public areas, a computer station, and dry cleaning/laundry services. Plus you'll find free newspapers in the lobby, tour/ticket assistance, and luggage storage. Cooked-to-order breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free self parking.

Places within a 15-minute walk of this 4-star Golden Point (Ballarat) hotel include Lake Esmond Botanical Garden and Lake Esmond.

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$140* Per night/room 26 Sep. - 27 Sep.

Executive Room, 2 Single Beds, Accessible, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Non Smoking, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Ballarat Suites ratings based on 673 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Ballarat Suites

Everyone (261) Couples (283) Business (1) Family (125) Other (2)
3 out of 5
Room was nice however the noise of a banging steel gate all night meant I woke all night even with wearing ear plugs. Next time I will make sure I don’t get room 7 which it seems is right near the gate.

Posted by , from Melbourne on 30 Jul. 2020

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5 out of 5

Posted by on 8 Jul. 2020

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4 out of 5
This is not the first time I’ve stayed at the property and it probably won’t be the last. However house keeping should maybe remember to knock before entering a room especially before the 10am check out deadline because it is very embarrassing when you walk out from a shower and a house keeper is walking in the door.

Posted by on 18 Jun. 2020

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5 out of 5
Very friendly and accommodating staff. Clean, quiet and modern rooms within walking distance to restaurants.

Posted by on 15 May 2020

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4 out of 5

Posted by on 10 Mar. 2020

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4 out of 5
Outside looks nice but inside rough around the edges and not as clean as expected. No milk in fridge, bed hadn’t been made up and reception did seem to bothered when my husband d had to ask for the bed to be made up. Towels are freyed.

Posted by on 16 Jan. 2020

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2 out of 5
Noise from service station next door all through the night

Posted by on 6 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Christiane

We are always available to assist and happy to move rooms if available, if and when we know of a problem, unfortunately at time of check out we are unable to do anything as we weren't told at the time of the issue.

5 out of 5
The layout of the room but above all the cleanliness and pleasant staff close proximity to eaterys and town centre.

Posted by on 10 Dec. 2019

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Comment from Hotel Management

10 Dec. 2019 by Reception

Wonderful to hear you loved your stay! Yes, our housekeepers do an amazing job of keeping our rooms incredibly clean. We hope you get the chance to stay again soon :)

4 out of 5
The rooms were a wonderful size, with a gorgeous new bathroom.

Posted by on 9 Dec. 2019

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Comment from Hotel Management

10 Dec. 2019 by Reception

Thank you for your glowing review! We are pleased you enjoyed stay - hope you get a chance to stay again soon!

5 out of 5

Posted by on 8 Dec. 2019

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Comment from Hotel Management

8 Dec. 2019 by Reception

Many thanks for your 5 out of 5 review for our motel! We look forward to welcoming you back at another time. :)

About the Best Western Plus Ballarat Suites

Location 525 Main Road, Golden Point (Ballarat), VIC 3350

Property Features

As a guest of Best Western Plus Ballarat Suites, you'll find tour/ticket assistance, complimentary newspapers in the lobby, and dry cleaning/laundry services. A computer station is on site and WiFi is free in public spaces. Free self parking is available. This 4-star Ballarat hotel is smoke free.

  • 26 guestrooms or units
  • 2 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Storage area for luggage
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Tullamarine Airport (MEL) (110.3 km / 68.5 mi)
  • Train station: Ballarat Station (3.6 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Ballarat Suites offers 26 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Each accommodation is individually furnished. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Ballarat hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Unique furnishings
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7 AM - 10 PM
  • Saturday - Sunday: 8:30 AM - 8:30 PM
Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 10 PM
  • Saturday - Sunday: 8:30 AM - 8:30 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 30 per person (approximately)
  • Crib (infant bed) fee: AUD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Ballarat Suites Motel
  • Best Western Plus Ballarat Suites
  • Best Western Ballarat
  • Ballarat Best Western
  • BEST WESTERN PLUS Ballarat Suites Victoria
  • Best Western Ballarat Suites
  • Best Plus Ballarat Suites
  • Best Western Plus Ballarat Suites Hotel
  • Best Western Plus Ballarat Suites Golden Point
  • Best Western Plus Ballarat Suites Hotel Golden Point

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.