Iberostar - accommodation in Bali

We stayed one week and had a pleasurable holiday. Food was fantastic and fresh. Big choice of fresh fruit and salads. Restaurant staff were very attentive and nice. One surprise was that there was absence of fresh orange juice, considering how many oranges are grown in Greece. Staff were polite, friendly and always smiling. Location of the Hotel was good, close to the airport and Heraklion City and there were plenty of small shops and restaurants nearby. Bedlinen and towels were clean but we did find that the room floor was not always cleaned, noticing same bits on the floor 3 days in the row. There are no ironing facilities in the Hotel and iron is not available if you ask for it which was a bit of a let down since many travellers would like to iron their clean dresses, shirts etc. taken out from the suitcases, without having to pay for it. Air conditioning was working well and was very quiet although we did not use it much as it was not that hot at night time for us. There was a small problem with water regulation in the shower, it was difficult to get it right and it was either too hot or little too cold. We also found that in the evening, whilst sitting outside, waiters would only serve certain tables and keep going back to them, whilst never stopping at others. Beach was windy at the time when we went and comparing with some other resorts we've been to, it was not being combed/ cleaned at all. Overall it was a lovely hotel and we enjoyed it.

The staff was accommodating if you didn’t speak their language, they had interpreted for you. The rooms were very clean. The spa was excellent. I have nothing to compare with yet. I had a good time I would visit again.

We stayed in the suite which was a great size had a lovely large wrap around balcony with fabulous views of the beach and a hot tub. The ac in the room was a noisy unit. Bed was ok and they provided extra bedding, robes and slippers which was a nice touch. Plenty of storage space. Good location. Breakfast was ok not the best for my taste, no fresh juice and the coffee was not the greater, however plenty of fresh fruit.