Iberostar Waves Creta Panorama & Mare

4.0 star property

Photo gallery for Iberostar Waves Creta Panorama & Mare

Exterior
Exterior
Water park
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
3 restaurants; breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Panormos Beach, Lavris, Mylopotamos, Crete Island, 74100
  • Place, Geropotamos Beach
    ‪9 min walk‬
  • Place, Rethimno Kart
    ‪11 min drive‬
  • Place, Town Beach
    ‪18 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪74 min drive‬

Room options

Family Bungalow, Sea View (2 Adults & 1 Child)

  • Sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Bungalow (Waterfront)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Bungalow, Garden View

  • Garden view
  • 22 sq m
  • 2 bedrooms
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

Bungalow, Garden View

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Bungalow Bay

  • Ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Family Bungalow, Sea View (2 Adults & 2 Children)

  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Bungalow, Connecting Rooms (Bay 2+3)

  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Double Room, Sea View (Priority Location)

  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Family Bungalow Panoramic Sea View 2+1

  • Sea view
  • 26 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Family Bungalow Panoramic Sea View 2+2

  • Sea view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Family Bungalow, Garden View (2 Adults & 1 Child)

  • Garden view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

Family Bungalow, Garden View (2 Adults & 2 Children)

  • Garden view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

Family Bungalow, Garden View (3 Adults)

  • Garden view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

Family Bungalow, Garden View (3 Adults & 1 Child)

  • Garden view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

Family Bungalow, Garden View (4 Adults)

  • Garden view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

Family Bungalow Panoramic Sea View Sharing Pool 2+1

  • Ocean view
  • 27 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Family Bungalow Panoramic Sea View Sharing Pool 2+2

  • Sea view
  • 27 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Family Bungalow Panoramic Sea View Sharing Pool 3

  • Ocean view
  • 27 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Family Bungalow Panoramic Sea View Sharing Pool 3+1

  • Ocean view
  • 23 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Family Bungalow Panoramic Sea View Sharing Pool 4

  • Ocean view
  • 23 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Bungalow, Private Pool, Sea View (Panoramic 2 adults)

  • Sea view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Bungalow, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Standard Room, Garden View

  • Garden view
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Standard Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Suite, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About the area

Lavris

A family-friendly stay in Mylopotamos awaits you at Iberostar Waves Creta Panorama & Mare. You'll be 3.9 km (2.4 mi) from Limni Beach and 4.2 km (2.6 mi) from Church of Agios Yiorgos. Highlights at this beachfront hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, facials and body treatments along with access to the sauna and hot tub. With 8 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach and enjoy the on-site indoor swimming pool, free kids' club and sauna. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. There's also free self parking, along with the convenience of car rentals on site. .In proximity to this 4-property class Mylopotamos hotel you'll find Rethymnon Venetian Port.

What's nearby

  • Geropotamos Beach - 9 min walk - 0.8 km
  • Rethimno Kart - 11 min drive - 11.8 km
  • Town Beach - 18 min drive - 18.2 km
  • Rethymnon Venetian Port - 21 min drive - 22.4 km
  • Georgioupolis Beach - 38 min drive - 44.0 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 56 min drive

Restaurants

  • ‪Zeno Lobby Bar - ‬12 min walk
  • ‪Bro Café - ‬12 min drive
  • ‪Coffee Boss - ‬4 min drive
  • ‪rethymno mare restaurant - ‬5 min drive
  • ‪Euphoria Pool Bar - ‬14 min walk

About this property

Iberostar Waves Creta Panorama & Mare

Some rates at Iberostar Waves Creta Panorama & Mare are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Iberostar Waves Creta Panorama & Mare offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges and a poolside bar. Public spaces have free WiFi.

A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Iberostar Waves Creta Panorama & Mare. Self parking is free.

Smoking is allowed in designated areas at this 4-star Mylopotamos hotel.

  • 454 guestrooms or units
  • 5 levels
  • 3 buildings
  • 3 dining venues
  • 8 bars or lounges
  • Built in 1997
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Iberostar Waves Creta Panorama & Mare offers 454 air-conditioned accommodations with a hairdryer and blackout curtains. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Televisions come with satellite channels. Bathrooms include baths or showers.

This Mylopotamos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 3 restaurants
  • 8 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Zorbas Greek Tavern

Things to do

  • 2 outdoor pools
  • Archery
  • Basketball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimming costumes, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property is closed between 1 November and 14 April.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, Diners Club and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Iberostar Creta Panorama Mare Mylopotamos
Iberostar Creta Panorama Mare Resort Mylopotamos
Iberostar Creta Panorama Mare All-inclusive property Mylopotamos
Iberostar Creta Panorama e My
Iberostar Creta Panorama Mare
Iberostar Waves Creta Panorama Mare
Iberostar Waves Creta Panorama & Mare Hotel
Iberostar Waves Creta Panorama & Mare Mylopotamos
Iberostar Waves Creta Panorama & Mare Hotel Mylopotamos

Frequently asked questions

What is the cancellation policy at Iberostar Waves Creta Panorama & Mare?

Iberostar Waves Creta Panorama & Mare offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Iberostar Waves Creta Panorama & Mare?

Yep, Iberostar Waves Creta Panorama & Mare has a free self car park.

Are there any beaches close to Iberostar Waves Creta Panorama & Mare?

The closest beach to Iberostar Waves Creta Panorama & Mare is Spilies Beach (1.2 km).

Is there a spa on site at Iberostar Waves Creta Panorama & Mare?

Yep, there is an onsite spa at Iberostar Waves Creta Panorama & Mare. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Iberostar Waves Creta Panorama & Mare have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Iberostar Waves Creta Panorama & Mare?

Iberostar Waves Creta Panorama & Mare features 2 outdoor pools, a full-service spa and an indoor pool.

What makes Iberostar Waves Creta Panorama & Mare a romantic place to stay?

A hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Iberostar Waves Creta Panorama & Mare.

Is Iberostar Waves Creta Panorama & Mare family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Iberostar Waves Creta Panorama & Mare is a hit with families.

Is there a free airport shuttle available at Iberostar Waves Creta Panorama & Mare?

No, Iberostar Waves Creta Panorama & Mare does not offer an airport shuttle service.

Is there a bar or restaurant at Iberostar Waves Creta Panorama & Mare?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Iberostar Waves Creta Panorama & Mare?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Iberostar Waves Creta Panorama & Mare?

No, pets are not allowed.

Iberostar Waves Creta Panorama & Mare Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 131 out of 286 reviews
Rating 8 - Good. 104 out of 286 reviews
Rating 6 - Okay. 35 out of 286 reviews
Rating 4 - Poor. 8 out of 286 reviews
Rating 2 - Terrible. 8 out of 286 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Loved every second at this hotel. The staff are the stars of the show - nothing is too much trouble, aswell as the lovely new rooms, the gardens, the food, the view - outstanding. I don’t usually got to the same place twice but seriously thinking about coming again next year.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful holiday! Thank you so much to all the staff at Iberostar Creta Panorama e Mare, you are sensational in every way! We felt welcomed by family, we felt at home!
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Nicholas Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, very friendly and inviting staff beautiful grounds. Lots to do and see. Food was amazing. Great spot for my wife and I during our honeymoon will come back again for sure
Stayed 7 nights in Sep 2024
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the gardens and the stunning seaview from roon.
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best choice for our last week in Greece, after 3 weeks trip around the country. Great facility, great food, great service. Perfect ground base to see Crete, as well. Free towels and sun beds (it was nice surprise after visiting Rhodes before)
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay, the grounds and coves were so beautiful, water so clear, staff so caring and friendly, plus great food and entertainment program. Thank you and we'll be back😊
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Grafton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hols

The stay was amazing. One of the better holidays we've had. The staff was very friendly and helpful. The hotel and the grounds were very clean, and comfortable. Loved everything about the hotel.
Stayed 7 nights in Jun 2022
Verified

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, especially the newly renovated family bungalows. Very friendly helpful staff lovely wide selection of food and plenty to do for the kids and spacious pools. There was an issue with the aircon on the first day but the staff quickly logged it and was fixed by the next morning. Only thing they could improve on would be the pool tables and arcade, very dated most machines were broken but this did not take anything away from the stay which was lovely.
Stayed 5 nights in Jun 2025
Verified

6/10 Okay

Douglas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had several problems with getting lost at the property, no signs to orientation where you are. The management especially at night were constantly asking if we were lost again. We have been at other resorts in the Caribbean that were better laid out. But overall we had a family reunion with 36 people for our boy's wedding. Beautiful resort but need manager customer service review policy.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Mette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bays for swimming and relaxing are great. It could however do with a few more sun shades and sunbeds by these bays. I also dislike the towels being left on sunbeds early in the morning - and the people not turning up until midday.
Stayed 8 nights in Sep 2024
Verified

6/10 Okay

Rita Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
The property, room and staff were wonderful. The food, however, was not. Very limited options and on occasion not edible - mainly the chicken. Fish was mainly fine but they don't do a very good job deboning.
Stayed 6 nights in May 2023
Verified

8/10 Good

Fatbardh

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is a dream. It is unbelievably beautiful, green, with tropical trees (palms) and a very friendly staff. For us, this was a first time in such a huge resort. We were mostly positively impressed. A huge enterprise of staff in different roles are there to help and serve you. Many activities in the resort, although we mainly did not stay in the hotel at the day time, but you can. Mixed audience, both families with kids and young couples, or elderly couples. Mostly German, French, Russian and Polish. We had rented a car, so we mostly roamed in the island of Kreta. Food was delicious and the view on the terrace is amazing. The interior of the room feels old and used compared to the setting and view of the resort. This could have been and should have been improved / renovated. on the first day we had a hard time after finding some hair on the bedsheets, but the staff tried to help us by cleaning again.
Stayed 8 nights in Jul 2022
Verified

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Wonderful views, beautiful hotel, good food and enough variety, very friendly staff and the most amazing animation team. We arrived quite late at night and the check-in went smoothly and there was even the possibility to get something to eat at the restaurant. One thing that was a bit overwhelming was the amount of information during check-in (opening-closing hours of different restaurants and kiosk, beach towels, etc), especially late at night and after quite a long trip. But the staff kindly explained everything again the next morning and there are also timetables in the elevators and an activities schedule on the screen downstairs. Things we had some trouble with were the sharp edges of the fence around the football field (a hole in the ball and a crying kid after less than 20 minutes) and the loud noise you would hear when the neighbours flushed the toilet. That was something unexpected the first morning, but after that we got used to it. Despite the (to us small) inconveniences, we had a great holiday and we will definitely come back.
Stayed 9 nights in Apr 2023
Verified

6/10 Okay

Marina

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The property of this hotel is massive, which is absolutely amazing. There’s so much to see and do at the hotel alone. The middle beach was lovely, and the variety of pools made it easy to find a chill place to swim every day. The food was also great at the buffet and BBQ restaurants, as well as at the Zorbas Tavern for lunch. However, the themed dinner at the Zorbas Tavern was awful. The food was absolutely randomly thrown together with no rhyme or reason. The staff at this hotel was also mostly unpleasant, with no desire to provide worthwhile customer service. Most of them appeared as though they didn’t enjoy being around people. The cleanliness of this hotel was also very concerning. Time and time again, we would find extremely filthy dishes and cups in the stacks of “clean” dishes and cups. The floors of most places were also often sticky and unpleasant. The majority of guests here are also unpleasant to be around, as they have no regard for those around them. They’ll make messes, leave trash everywhere, reserve lounge chairs that they’ll only use for an hour of the day at most — and the staff just let them get away with it.
Stayed 7 nights in Jul 2022
Verified

10/10 Excellent

HUBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel environnement, très propreet bonne cuisine
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne und große Hotelanlage für Familien! Wir kommen sehr gerne wieder!
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Amélie

Liked: Cleanliness, staff & service, amenities
Nous avons passé un agréable séjour - les enfants se sont bien amusés :)))
Stayed 10 nights in Aug 2025
Verified

8/10 Good

Ralph

Liked: Staff & service, room comfort

Erfahrungen Hotel Iberostar

Zimmer Bungalow war OK. Leider 3 Tage lang ein Problem mit Ameisen im ganzen Raum🤢. Wurde erst nach 3 maligen beanstanden in Ordnung gebracht.😒 Am 5 Tag ist das Wasser in der Dusche nicht bzw. nur sehr langsam abgelaufen. Leider ist die Lage des Zimmers, Parterre und direkt vor einem allgemeinen Pool. Verpflegung und Auswahl waren sehr gut 😀Für ein 4⭐plus Hotel hätte ich mehr erwartet. Am Empfang leider Niemand der Deutsch spricht.
Ameisen Plage im Zimmer
Stayed 6 nights in May 2025
Verified

8/10 Good

Melanie

Liked: Cleanliness, property conditions & facilities
Schönes Resort und durch die kleinen Bungalow sehr ruhig. Im Inkl Restaurant wäre eine bessere Organisation wünschenswert und das beim Abendessen wenigstens eine Flasche Wasser inkl wäre. Housekeeping kam trotz bitte Nicht Stören Schild rein, das war nicht so schön. Personla war freundlich und sehr bemüht, manchmal sogar zu sehr
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel war wirklich gut. Es gibt nicht negatives zu berichten, außer das der Pool bereits um 18.00 Uhr abgesperrt wurde und erst ab 10.00 Uhr morgens wieder geöffnet wurde.
Stayed 12 nights in Sep 2024
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heerlijk verblijf van 17 nachten gehad op dit resort. Op de dag van de aankomst, bleken wij de eerste gasten van het nieuwe seizoen te zijn en kregen daardoor een gratis upgrade naar een suite met zeezicht. Gevulde koelkast en hele nette suite. Dat was met 2 kinderen een heerlijke verassing! Schoonmaakster kwam elke dag, elke dag schone handdoeken, een net schoon bed, dát was alleen al vakantie! Smorgens en savonds aanschuiven bij een heerlijk buffet met elke dag een ander thema. Super goed eten en ruime keuze! Accomodatie heeft een enorm aantal buiten en binnenzwembaden, prive strand en speeltuintjes. Een leuke kidsclub met lieve meiden. Enige minpuntje voor ons was het erg koude zwembad en gebrek aan bijvoorbeeld een glijbaantje of speelmogelijkheden in het zwembad. Wij hadden een huurauto en dat was erg fijn want er is niets op loopafstand vanuit het resort. We hebben een heerlijke vakantie gehad en ook mede door het enorm gastvrije en vriendelijke personeel.
Stayed 17 nights in Apr 2024
Verified

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une nuit de passage

Le cadre est fabuleux avec une plage privée et piscines adaptées
Stayed 1 night in Aug 2023
Verified

8/10 Good

DELPHINE

Liked: Cleanliness, staff & service

hôtel au look vieillissant mais bien entretenu

Hôtel type années 1990, mais très bien entretenu, chambre un peu vieillotte mais propre et jardins superbes. Nourriture très correcte, cocktails all inclusive bien fournis (vins à table médiocres par contre). Nous avons eu une chambre le premier soir qui était très bruyante (on entend beaucoup les chambres d'à côté et les gens qui rentrent, l'insonorisation n'est pas terrible. Néanmoins, après demande, ils nous ont attribué une chambre très calme (petit bungalow) avec une vue mer extraordinaire. Les transats et le look en général mériteraient un bon relooking.
Stayed 3 nights in May 2023
Verified

8/10 Good

Malifarge

Liked: Cleanliness, staff & service

Séjour en famille

Notre séjour était très agréable pour une première fois dans ce genre de complexe hôtelier. Buffet diversifié avec des thématiques tous les jours. Petit déjeuner spécial pour les personnes intolérante au gluten ou au lactose. Spacieuse, agréable, très belle vue, literie correcte, mais mauvaise isolation de la chambre. Nous entendions les bruits extérieurs, des chambres voisines à côté et au dessus de la nôtre. Salle de douche correcte mais chasse d'eau des WC très bruyante. Nous avions loué une chambre water front. Le personnel est très accueillant, du personnel de nettoyage à l'accueil en passant par le service de table.
Parc de l'hôtel
Vue de la terrasse de la chambre
Chambre vue de l'extérieur
Chambre avec vue sur la mer
Stayed 6 nights in May 2023
Verified

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une belle étape à l'Ouest de la Crête

Hôtel à 45 mn d'Héraklion, 20mn en voiture de Rethymnon, et 5 mn village de Panormos Un très beau complexe hôtelier ( il y a un autre Iberostar à côté). Très facile d'accès car à côté de la voie rapide mais pas de nuisance sonore. Pour se baigner, 2 criques sont en bas du complexe et une plage publique en dehors. Etablissement, jardins, piscine très propres et bien entretenus. Excellent accueil de tous le personnel. Chambre vue mer avec balcon , spacieuse, très bonne literie, calme. Petit déjeuner et diner en formule buffet , cuisine variée avec un grand choix. Très grand professionnalisme et recherche optimum de la satisfaction client . Pour mon anniversaire, j'ai eu la surprise d'avoir dans ma chambre , un gâteau + une bouteille de vin local. Félicitations à son manager Mr Orestis Kapetanias pour cette délicate attention et à tous ses collaborateurs. Nous étions 3 couples et à l'unanimité , nous conseillons cet établissement pour un séjour dans l'Ouest de la Crête
Stayed 7 nights in Oct 2022