Serviced Apartments in Bad Vilbel

Usually a 5 star experience, this time it's a 4. Arrived on a Friday evening, hotel was hosting a large conference. There was long lineup at the front desk, but only two check-in desks were open. At least three if not four other staff members looking at the line but not doing anything to help. The conference was not a surprise, these check-in rushes are easily anticipated. 45 minutes to check in. Also, only two of the five elevators were operational. Waits were so long and down-bound elevators were so full that guests with bagage started taking the up-bound elevators to make sure they could even get a spot on an elevator. Otherwise, comfortable stay, helpful staff.