Called the hotel shuttle. One arrived, and stayed they were going to the Quality Inn. The van that they drive had the logo. Sadly, there are two Quality Inns and I wasn’t asked which one. I was sent back to the airport to get into another van. The water for the shower was difficult to turn on and I could not turn it off. There was only one staff member at the front desk for checking and outs. I had to wait as they were very busy.