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voco Auckland City Centre by IHG

4.5 star property
Luxury hotel with fitness centre and 24-hour front desk

Photo gallery for voco Auckland City Centre by IHG

Rooftop bar
Suite, 1 King Bed, Harbour View | Lake view
View from room
Exterior
Rooftop bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • 24/7 front desk
The current price is AU$201
includes taxes & fees
16 May - 17 May

Explore the area

Map
Corner Wyndham & Albert Streets, Auckland
  • Sky Tower
    ‪4 min walk‬
  • SkyCity Casino
    ‪5 min walk‬
  • Auckland Ferry Terminal
    ‪7 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Designer toiletries
Rainfall showerhead
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Upgraded)

City view

Standard Room (Upgraded)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Designer toiletries
Rainfall showerhead
Bathrobes
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Harbour View

Suite, 1 King Bed, Harbour View | Lake view

Suite, 1 King Bed, Harbour View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Separate bedroom
Designer toiletries
Rainfall showerhead
  • 50 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Designer toiletries
Rainfall showerhead
Bathrobes
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Bay View

City view

Standard Room, 1 King Bed, Bay View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Designer toiletries
Rainfall showerhead
Bathrobes
  • 27 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Sky Tower View)

View from room

Standard Room, 1 King Bed (Sky Tower View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Designer toiletries
Rainfall showerhead
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, Harbour View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Designer toiletries
Rainfall showerhead
Bathrobes
  • 27 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Designer toiletries
Rainfall showerhead
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | View from room

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Designer toiletries
Rainfall showerhead
Bathrobes
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Auckland

A luxury stay in the heart of Auckland awaits you at voco Auckland City Centre by IHG. Within steps you'll find Queen Street Shopping District and Sky Tower within a short 5-minute stroll. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The restaurant, Mozzarella & Co, serves Italian cuisine. Bar Albert is the hotel's own rooftop bar. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4.5-property class Auckland Central Business District hotel include SkyCity Casino and Princes Wharf.

What's nearby

  • Queen Street Shopping District - 2 min walk - 0.2 km
  • Sky Tower - 4 min walk - 0.4 km
  • SkyCity Casino - 5 min walk - 0.5 km
  • University of Auckland - 7 min walk - 0.6 km
  • Auckland Ferry Terminal - 7 min walk - 0.6 km

Getting around

  • Auckland Britomart Station - 8 min walk
  • Gaunt Street Tram Stop - 10 min walk
  • Auckland (AKL-Auckland Intl.) - 28 min drive

Restaurants

  • ‪T2 Tea - ‬3 min walk
  • ‪Rydges Auckland - ‬2 min walk
  • ‪Kushi Japanese Kitchen & Bar - ‬2 min walk
  • ‪Ichiban Yakatori Restaurant - ‬2 min walk
  • ‪Shakespeare Hotel - ‬1 min walk

About this property

voco Auckland City Centre by IHG

Luxury hotel with fitness centre and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. The luxury voco Auckland City Centre by IHG also features a fitness centre, concierge services, and dry cleaning/laundry services. Parking is available for a fee.

This 4.5-star Auckland hotel is smoke free.

  • 201 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Voco Auckland City Centre by IHG offers 201 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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Exterior

Horizon by SkyCity

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.9 out of 5, Exceptional, 367 reviews
The price is AU$212
includes taxes & fees
30 May - 31 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 59 per night)
  • Covered parking on site (NZD 59 per night)
  • Secured, covered valet parking on site (NZD 69 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 45 for adults and NZD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Albert
  • Mozzarella & Co

Things to do

  • Gym

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 45 for adults and from NZD 35 for children
  • Covered self-parking fee: NZD 59 per night
  • Valet parking fee: NZD 69 per night
  • Nearby parking fee: NZD 59 per night (1969 ft away)
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, mobile payments, Google Pay and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Voco Auckland City By Ihg
voco Auckland City Centre by IHG Hotel
voco Auckland City Centre an IHG Hotel
voco Auckland City Centre Hotel by IHG
voco Auckland City Centre by IHG Auckland
voco Auckland City Centre by IHG Hotel Auckland

Frequently asked questions

What is the cancellation policy at voco Auckland City Centre by IHG?

Voco Auckland City Centre by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at voco Auckland City Centre by IHG?

As of 1 May 2025, prices found for a 1-night stay for 2 adults at voco Auckland City Centre by IHG on 16 May 2025 start from AU$201.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at voco Auckland City Centre by IHG?

Yep, voco Auckland City Centre by IHG has a covered self car park for NZD 59 per night.

Are there any beaches close to voco Auckland City Centre by IHG?

The closest beach to voco Auckland City Centre by IHG is Takapuna Beach (6.6 km).

What makes voco Auckland City Centre by IHG a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at voco Auckland City Centre by IHG.

Is voco Auckland City Centre by IHG family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that voco Auckland City Centre by IHG is a hit with families.

Does voco Auckland City Centre by IHG serve breakfast?

Yep, full brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at voco Auckland City Centre by IHG?

No, voco Auckland City Centre by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at voco Auckland City Centre by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at voco Auckland City Centre by IHG?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at voco Auckland City Centre by IHG?

No, pets are not allowed.

voco Auckland City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 364 out of 495 reviews
Rating 8 - Good. 91 out of 495 reviews
Rating 6 - Okay. 19 out of 495 reviews
Rating 4 - Poor. 10 out of 495 reviews
Rating 2 - Terrible. 11 out of 495 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Graeme

Stayed 2 nights in Mar 2025

6/10 Okay

Brendan

Travelled with family
Liked: Cleanliness

Good location but no access to roof bar

Good location with a fabulous roof deck bar/restaurant that was unfortunately only made available to us for 1 nite out of 4, despite having booked 2 rooms. I spoke with Chris the General Manager who claimed this was a 4 1/2 star hotel, yet he failed to address any of our issues. There are much better hotels in the area for consideration next time
Stayed 4 nights in Jan 2025

6/10 Okay

Soraya

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Average for the brand & cost

Not the usual experience from the IHG group unfortunately. Ripped towels, infrequent room service, had to demand toilet paper multiple times. Didnt have the usual amenties kits. Behind shower doors where dirty and the grout needed a good clean but room was otherwise tidy. Absolutely NO ventilation. AC is motion sensored and temp limited. The on site laundry was a plus, breakfast was a great selection but the raw bacon was gross. Overall pretty expensive for what it was.
Stayed 7 nights in Jan 2025

10/10 Excellent

maryanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Homeless living right across the street in the alcove.
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very comfortable stay. Everything we needed was within waking distance. Offered a later checkout when our flight was delayed which was great
Stayed 3 nights in Jan 2025

10/10 Excellent

Zoltan

Stayed 5 nights in Jan 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room with plenty of space and views. Everything was great right in the city, but not sure why they put sensors above the bed. There was a bright green light that stayed on it was that bright you had to pull the sheet up to get to sleep.
Stayed 3 nights in Jan 2025

8/10 Good

Deb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a family of 4 staying but only 2 glasses were provided for water. We found a mouldy jellybean under the bed and items from a previous tenant in one of the drawers. Hotel was clean and had great views, very convenient for inner city stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel. Close to all shops, walking distance to the Viaduct. A very nice experience.
Stayed 2 nights in Jan 2025

2/10 Terrible

Robert

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The lady who check us in Wednesday morning was literally amazing, Her name began with an A, but hard for me to remember. However, the rest of the staff gave off the impression we worked for them. Sal in the rooftop bar was the worst. Very uncooperative and zero hospitality. We had to call to get our room cleaned. Asked for laundry bags, never got them.
Stayed 4 nights in Jan 2025

8/10 Good

Jane, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but the restaurant only has pizza for dinner.
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Hotel is clean and modern. Would definitely stay here again
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience. Staff was helpful at check in and any other front desk related items were taken care of immediately. Location was great
Stayed 2 nights in Jan 2025

10/10 Excellent

C T

Stayed 1 night in Jan 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Payton, Dutton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Voco is centralized. It was very easy to walk anywhere we needed to go.
Stayed 5 nights in Jan 2025

10/10 Excellent

Rosalina

Stayed 2 nights in Jan 2025

10/10 Excellent

Karen Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and central located within walking distance to main attractions such as sky tower an casino plus queen street shopping and harbour.
Stayed 2 nights in Jan 2025

10/10 Excellent

Hilary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly front desk staff who provided excellent communication when we unexpectedly arrived early. Room was very clean, welcoming and plenty of space available with lovely views of the city. The beds were extremely comfortable and the black out curtains were excellent!
Stayed 1 night in Jan 2025

10/10 Excellent

Kristin

Great location and very comfortable and clean!
Stayed 1 night in Jan 2025

10/10 Excellent

Javier

Stayed 2 nights in Jan 2025

8/10 Good

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy walk to harbour and Skytower. We had a fantastic view from our corner room. I would have given 5 stars but during our 6 night stay we had to ask for servicing of our room on 3 occasions. The staff were very apologetic and arranged the service asap. Overall a good stay.
Stayed 6 nights in Dec 2024

10/10 Excellent

WILLIAM

Stayed 2 nights in Dec 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024