InterContinental Auckland by IHG

5.0 star property
Luxury Auckland hotel connected to a shopping centre, steps from Commercial Bay

Photo gallery for InterContinental Auckland by IHG

Suite, 1 Bedroom, Club lounge access, Harbour View | View from room
Exterior
Exterior
Exterior
Presidential Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking available
  • Housekeeping
The current price is AU$255
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
1 Queen Street, Auckland, 1010
  • Princes Wharf
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪2 min walk‬
  • Spark Arena
    ‪13 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

Suite, 1 Bedroom, Club lounge access, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds, Harbour View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 37 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Harbour View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 34 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Club lounge access, Harbour View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 34 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Club lounge access, Harbour View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 54 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Club lounge access, Harbour View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 37 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Club lounge access

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Club lounge access, Harbour View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 75 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Classic Room

8.6 out of 10
Excellent
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Auckland

InterContinental Auckland by IHG puts you in the heart of Auckland, connected to a shopping centre and within steps of Commercial Bay and Auckland Ferry Terminal. Highlights at this luxury hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a gym and spa services. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Places within a short walk of this 5-property class Auckland Central Business District hotel include Princes Wharf and Spark Arena is within 15 minutes.

What's nearby

  • Queens Wharf - 1 min walk - 0.0 km
  • Princes Wharf - 2 min walk - 0.2 km
  • Auckland Ferry Terminal - 2 min walk - 0.2 km
  • Sky Tower - 10 min walk - 0.9 km
  • Spark Arena - 13 min walk - 1.1 km

Getting around

  • Auckland Britomart Station - 3 min walk
  • Halsey Street Tram Stop - 11 min walk
  • Auckland (AKL-Auckland Intl.) - 30 min drive

Restaurants

  • ‪The Shucker Brothers - ‬1 min walk
  • ‪Lieutenant - ‬2 min walk
  • ‪Reign And Pour - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Gogi Korean Kitchen - ‬2 min walk

About this property

InterContinental Auckland by IHG

Luxury Auckland hotel connected to a shopping centre, steps from Commercial Bay
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, spa services, and tour/ticket assistance are also featured at the luxury InterContinental Auckland by IHG. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

  • 1 building
  • 139 guestrooms or units
  • 6 levels
  • Built in 2024
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
InterContinental Auckland by IHG offers 139 air-conditioned accommodations with minibars and espresso makers. This individually furnished accommodation has separate sitting areas and includes dining tables. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (NZD 70 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 49 for adults and NZD 24.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Designer stores
  • Gym
  • Shopping centre

Family friendly

  • Dining table
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar in shower (90 centimetre high)
  • Grab bar near toilet (90 centimetre high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2024
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 80.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 49 for adults and from NZD 24.5 for children
  • Valet parking fee: NZD 70 per night (in/out privileges)
  • Rollaway bed fee: NZD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

InterContinental Auckland by IHG Hotel
Intercontinental Auckland an IHG Hotel
InterContinental Auckland by IHG Auckland
InterContinental Auckland by IHG Hotel Auckland

Frequently asked questions

What is the cancellation policy at InterContinental Auckland by IHG?

InterContinental Auckland by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Auckland by IHG?

As of 11 Sept 2025, prices found for a 1-night stay for 2 adults at InterContinental Auckland by IHG on 14 Sept 2025 start from AU$255.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Auckland by IHG?

Yep, InterContinental Auckland by IHG has secured covered valet parking with in/out privileges for NZD 70 per night.

Are there any beaches close to InterContinental Auckland by IHG?

The closest beach to InterContinental Auckland by IHG is Takapuna Beach (6.2 km).

Is there a spa on site at InterContinental Auckland by IHG?

There's no onsite spa, but this property does offer spa services.

Does InterContinental Auckland by IHG serve breakfast?

You bet, full brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at InterContinental Auckland by IHG?

No, InterContinental Auckland by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Auckland by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at InterContinental Auckland by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at InterContinental Auckland by IHG?

No, pets are not allowed.

Reviews

InterContinental Auckland by IHG Reviews

9.6

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 167 out of 195 reviews
Rating 8 - Good. 21 out of 195 reviews
Rating 6 - Okay. 3 out of 195 reviews
Rating 4 - Poor. 1 out of 195 reviews
Rating 2 - Terrible. 3 out of 195 reviews

Reviews

10/10 Excellent

Lorraine, Kerikeri

Liked: Cleanliness, staff & service, property conditions & facilities
Well located for shopping and viaduct- to catch the ferry. The staff were great and attentive, very accomodating. Breakfast offerings were delicious to satisfy different dietary requirements. I absolutely will stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Kum-Yan

Stayed 3 nights in May 2025

10/10 Excellent

Corinne, Clayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location for anyone embarking on a cruise from Auckland. Worth coming in 3-4 days ahead of time. Location is awesome! Definitely worth a second stay anytime I’m in town!
Stayed 2 nights in May 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, clean, comfortable hotel, with a superb location on the harbor
Stayed 5 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities

Strange room, pretty good stay

We were "upgraded" to a king room that had a very strange and steep ramp to the bathroom i stead of a step up, causing it to feel a but like a fun house. And there was a very large window to the bathroom right beside the bed. The window could be made frosty but always let through light so when my husband would get up in the night to pee, the whole bedroom would light up with bright light, waking me up each time. The restaurant was a bit of a disappointment for the mains. Our stay was overall ok
Stayed 1 night in Mar 2025

8/10 Good

Stephen John

Liked: Cleanliness, staff & service, property conditions & facilities

Room Airconditioning Malfunction for 5 nights

We stayed in the Doha, Qatar, Intercontinental hotel in February 2025 and were very pleased with our stay, apart from a very bad check in experience. We then decided to stay in another Intercontinental, this time in Auckland. Generally the Auckland Intercontinental was very good except for the room AC not working properly, ended up have 5 extremely uncomfortable nights in a lovely room. We complained about this issue to the front desk, on two separate occasions but the AC was not fixed. We really think someone needs to carefully check the above AC issues.
Stayed 2 nights in May 2025

10/10 Excellent

William

Stayed 1 night in May 2025

8/10 Good

Andrew Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel convenient to harbor and cruise boats
Stayed 2 nights in Mar 2025

10/10 Excellent

Kyle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Dimitar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great!
Stayed 3 nights in May 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and courteous. The really made me feel welcome. The restuarant was excellent. The food and service were outstanding. James
Stayed 4 nights in Apr 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Apr 2025

8/10 Good

Mick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

ACL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and luxurious. Hotel is right in the centre of exciting activities.
Stayed 1 night in Dec 2024

10/10 Excellent

Zachary

Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Dry convenient location. Rey nice room, restaurant and service
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with well trained professionals as staff. Am absolutely planning to come back.
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Stayed 2 nights in Apr 2025

10/10 Excellent

CARLTON

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

We had an excellent stay at the intercontinental.I

Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. The concierge staff we talked with were very young, very friendly, and not very knowledgeable about the neighborhood restaurants. They need more training from the hotel, and I'm sure they'll dial it in. But there's a risk in hiring young people who don't come from, or know very much about, Auckland.
Stayed 1 night in Apr 2025

10/10 Excellent

Muhammad, Nashvilles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very nice. Except for the bed it made us sink into the middle.
Stayed 3 nights in Mar 2025

10/10 Excellent

Spencer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome accommodation right near the quay with the ferry terminal. The room was modern and beautifully decorated. The staff was friendly, professional, and accommodating. This hotel was a great choice and we look forward to staying there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel room, but difficult to operate lighting
Stayed 1 night in Mar 2025