SKYLARANNA Resort & Spa

3.5 star property
Riverfront hotel with 2 hot tubs and full-service spa

Photo gallery for SKYLARANNA Resort & Spa

Relax by the serene pool surrounded by lounge chairs and shaded gazebos.
Relax in this serene bedroom with a large bed, glass table, and cozy sitting area.
Enjoy a warm evening by the fire pit, surrounded by lush greenery and stone steps.
Stunning staircase with a view of lush surroundings.
Enjoy cooking in this well-equipped kitchen with an oven, refrigerator, and large island with sink.

Popular amenities

  • Bar
  • Room service
  • Hot tub
The current price is AU$188
includes taxes & fees
4 Aug - 5 Aug

Explore the area

Map
2075 N Rugby Rd, Hendersonville, NC, 28791
  • AdventHealth Hendersonville
    ‪4 min drive‬
  • Western North Carolina Agricultural Center
    ‪5 min drive‬
  • Sierra Nevada Brewing Company
    ‪8 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪5 min drive‬

Room options

202

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Hypo-allergenic bedding
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

401

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

403

7.0 out of 10
Good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 3
  • 1 King Bed

303

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Standard Studio, 1 King Bed with Sofa bed, Mountain View, Slope side

8.4 out of 10
Very good
(11 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dining table
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Family Cabin, Multiple Beds, Non Smoking, Mountain View

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Hypo-allergenic bedding
  • 70 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

302

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Romantic Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

104

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

304

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
  • 60 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

402

8.8 out of 10
Excellent
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 68 sq m
  • Hill view
  • Sleeps 4
  • 2 King Beds

201

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Hypo-allergenic bedding
  • 34 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Deluxe Apartment

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Hypo-allergenic bedding
  • 74 sq m
  • Resort view
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Sofa Beds

Studio Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

103

8.0 out of 10
Very good
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Hypo-allergenic bedding
  • 39.7 sq m
  • Sleeps 2
  • 1 King Bed

Premium Cabin, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dining table
  • 70 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Queen Sofa Beds

About the area

Hendersonville

At SKYLARANNA Resort & Spa, you'll be 9.7 km (6 mi) from Sierra Nevada Brewing Company and 9.8 km (6.1 mi) from Western North Carolina Agricultural Center. Highlights at this hotel include 2 bars/lounges, 2 hot tubs and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and steam room. The restaurant, Mehfil At SKYLARANNA, serves Indian cuisine and is open for lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, gym, sauna and pool loungers. Plus you'll find free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of free self parking. .Places within a 15-minute drive of this 3.5-property class Hendersonville hotel include Jackson Park and Biltmore Park Town Square.

What's nearby

  • AdventHealth Hendersonville - 4 min drive - 5.1 km
  • Western North Carolina Agricultural Center - 5 min drive - 5.1 km
  • Sierra Nevada Brewing Company - 8 min drive - 7.1 km
  • Jump Off Rock - 17 min drive - 10.2 km
  • Biltmore Estate - 24 min drive - 24.2 km

Getting around

  • Asheville Regional Airport (AVL) - 10 min drive

Restaurants

  • ‪Sierra Nevada Brewing Co - ‬12 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Mills River Brewi - ‬11 min drive

About this property

SKYLARANNA Resort & Spa

Riverfront hotel with 2 hot tubs and full-service spa
SKYLARANNA Resort & Spa offers its guests a full-service spa, 2 hot tubs, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. A fitness centre, a rooftop terrace, and spa services are also featured at SKYLARANNA Resort & Spa. You'll have access to the outdoor pool at a partner property. Self parking is free. A complete renovation of SKYLARANNA Resort & Spa was completed in July 2022.

This 3.5-star Hendersonville hotel is smoke free.

  • 30 guestrooms or units
  • 4 levels
  • 6 buildings
  • 2 bars or lounges
  • 3000 sq ft of conference space
  • 279 sq. m of conference space
  • Built in 1954
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Express check-in
  • Express check-out
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
SKYLARANNA Resort & Spa offers 30 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. Accommodation at this 3.5-star hotel has kitchenettes with full-sized fridge/freezers and microwaves. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). 55-inch flat-screen televisions come with digital channels and Netflix. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Polish, Russian, Ukranian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Mehfil At SKYLARANNA

Things to do

  • 2 hot tubs
  • 24-hour pool access
  • Canoeing
  • Fishing
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Fenced pool
  • Highchair
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Outdoor pool
  • Pool gate
  • Pool toys

Conveniences

  • Guidebooks
  • Vending machine
  • Virtual front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 3,000 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In a nature reserve
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1954
  • Eco-friendly cleaning products used
  • Renovated entire property - July 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Limited room service
  • Microwave
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35
Express check-out available

Special check-in instructions

The property charges 3.5 per cent for credit card payments
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • Pets: USD 50.00 per pet, per day, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • An off-lead area is available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 35.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 50.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 35 (subject to availability)
  • Housekeeping fee: USD 25 per stay; may vary based on length of stay and unit size
  • Crib (infant bed) fee: USD 35.0 per stay
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay, PayPal and Cash App
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, cash, mobile payments, Apple Pay, PayPal and Cash App. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open on 31 March and close on 31 October.
  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Skylaranna Hotel Resort
Skylaranna Resort & Spa Hotel
Skylaranna Resort & Spa Hendersonville
Skylaranna Resort & Spa Hotel Hendersonville

Frequently asked questions

What is the cancellation policy at SKYLARANNA Resort & Spa?

SKYLARANNA Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SKYLARANNA Resort & Spa?

As of 3 Aug 2025, prices found for a 1-night stay for 2 adults at SKYLARANNA Resort & Spa on 4 Aug 2025 start from AU$187.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SKYLARANNA Resort & Spa?

Yep, SKYLARANNA Resort & Spa has a free self car park.

Is there a spa on site at SKYLARANNA Resort & Spa?

Yep, there is an onsite spa at SKYLARANNA Resort & Spa. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does SKYLARANNA Resort & Spa have a pool?

SKYLARANNA Resort & Spa has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 24 hours (Seasonal outdoor pool open from March 31 to October 31).

What luxury perks are available at SKYLARANNA Resort & Spa?

SKYLARANNA Resort & Spa features 2 hot tubs, an outdoor pool and 2 bars. All guestrooms come with memory foam beds and premium bedding.

What makes SKYLARANNA Resort & Spa a romantic place to stay?

Couples spa treatments and pool-view dining, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at SKYLARANNA Resort & Spa.

Is SKYLARANNA Resort & Spa family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as highchairs in the guestrooms, it's no surprise that SKYLARANNA Resort & Spa is a hit with families.

Is there a free airport shuttle available at SKYLARANNA Resort & Spa?

No, SKYLARANNA Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at SKYLARANNA Resort & Spa?

Yep, they've got a poolside bar and an onsite restaurant that serves Indian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at SKYLARANNA Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at SKYLARANNA Resort & Spa?

Dogs are welcome at SKYLARANNA Resort & Spa, with dog exercise areas on offer.

SKYLARANNA Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 173 out of 312 reviews
Rating 8 - Good. 59 out of 312 reviews
Rating 6 - Okay. 36 out of 312 reviews
Rating 4 - Poor. 29 out of 312 reviews
Rating 2 - Terrible. 15 out of 312 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Neko

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Not what we expected especially for that price

Nothing like what it looks like on the website. Will not come here again it won't let me upload my pictures and videos if I would have been closer to home I'd have left.
Stayed 1 night in Apr 2025

4/10 Poor

Shawn

Stayed 1 night in May 2025

10/10 Excellent

alfredo

Stayed 1 night in Apr 2025

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!!! Beautiful property with great views and amenities!!
Stayed 1 night in Apr 2025

10/10 Excellent

Brenda

Stayed 1 night in Apr 2025

6/10 Okay

Richard

Stayed 2 nights in Apr 2025

10/10 Excellent

Alan, Clinton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene setting, upscale ambiance, amenities like a secluded water feature of stone wall with waterfall cascading over it from the pool level above offered special space to take my mind off all stresses. Their HUGE "firepit" is elegantly designed (though i would prefer an outdoor cushion be provided to sit on over the gorgeous stone seating!) - the smell of that wood smoldering is heavenly. Skylaranna send like it would be perfect place to get all your family to come for a family reunion getaway no matter what state they all live in.
Stayed 2 nights in Apr 2025

8/10 Good

Johan

Liked: Cleanliness
Stayed 2 nights in Apr 2025

2/10 Terrible

Demond

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
I was told their would be separated rooms however the beds are in the same room upstairs. No privacy
Stayed 1 night in Apr 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great get-a-way!!
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Jason, CHARLOTTE

Liked: Cleanliness, amenities, property conditions & facilities
Peaceful
Stayed 3 nights in Apr 2025

8/10 Good

Donovan

Owner is doing lots upgrades to the property. It will be beautiful once completed.
Stayed 1 night in Apr 2025

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Fun, interesting great view

Stay was around thankgiving, not clear if the restaurant was open. Fine if it was not but a sign said it was open for breakfast. Go in and get embarrassed. Shame, it looked really nice, and I understand if it is booked thanksgiving weekend. But awkward! Room was fun with nice view. But all sorts of problems with he smart home stuff in it. They will likely work it out. I will likely try again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Shawn

Travelled with family
Stayed 1 night in Mar 2025

6/10 Okay

Wendy

Basic room

Basic room. Clean but dated. Bed was comfortable. Nothing special.
Stayed 1 night in Mar 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Ashley

Travelled with group
Disliked: Staff & service, property conditions & facilities
The property looked nice and there was a lot of positive reviews so I booked a stay for a birthday trip. When I had questions about property or procedures, it was very difficult to get anyone to talk to. I called the number multiple times with no answers or response. The ONE time I spoke to someone it wasnt a very clear resolution. I had not seen a single person that worked for the hotel about at all. I even walked around the property thinking I'd find someone. We stayed in room 403 which was on the top floor and it did have a very pretty view of some mountains and the airport, but it was extremely hot. I tried turning the little ac unit down but it never got cooler. I went all the way down to 62 degrees and still no colder in the room. We found hairs in the bed when we went to lay down. That wasnt great but thankfully no bugs. The bathroom was very nice, but the water only got a lukewarm temperature not hot at all. The thing that really topped off our stay is the last night there some loud guests were stomping and banging things around, slamming their doors and yelling to the point of us feeling unsafe. I knew there was no one I could call from the hotel so that made it feel even more unsafe. We quickly made a decision to pack our bags and leave early instead of risk seeing what would happen or how long they'd continue to be loud. So all in all the property was nice and the convenience of having somewhere to stay close to asheville and other things was nice.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

Beautiful cabin, with potential, but….

To start the cabins appear to be new and the concepts are beautiful. The shower head was a nice rain maker. They did appear as though punch out was never completed as there are still unfinished construction items such as screw pops in drywall and can light holes where a different size light is installed. When I arrived, the number I was asked to text for better check in apparently wasn’t for that at all. I had no assigned cabin. I called a different number to which the manager answered promptly. He assigned me a cabin which was never cleaned. Hoping “all hands on deck” would be the solution, instead a single cleaner was assigned to which we eventually left after waiting over an hour. I asked for a call when it was ready which never occurred. We returned to the property later in the night. It was cleaned, but not vacuumed. While our stay was pleasant, the uncleanliness of the residence was a turn off. Dog hair abundant. If they are going to allow dogs on site, they should at least vacuum or offer non animal rooms. This place has great potential and was still a spacious beautiful cabin, and perhaps my experience was the outlier. I typically don’t leave negative reviews, but hotels.com has been null and void during this process. No way to contact them and they do not stand as a guardian to your booking or money spent!
Stayed 2 nights in Nov 2024

6/10 Okay

jaime

Liked: Cleanliness
Room was very spacious
Stayed 2 nights in Nov 2024

8/10 Good

Bradley

Stayed 2 nights in Oct 2024

6/10 Okay

Markzell

The trip was very good. The room did have a mini fridge and i microwave which helped with leftovers that i had. My biggest thing was that the ac was not the best. I went to be a bit hot every night and didnt know who to contact to help with that. Besides that i enjoyed my stay.
Stayed 3 nights in Oct 2024

6/10 Okay

Karin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much light in the room at night. Ceiling light did not turn off all the way at night and glowed. Large gaps around door let bright hall lights in. Very minimal electric plugs. Curtains did not adequately close for privacy. Grounds were lovely. Shower was awesome.
Stayed 2 nights in Oct 2024