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Hilton Garden Inn Asheville Downtown

3.0 star property
Comfortable hotel, walk to Pack Square

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Photo gallery for Hilton Garden Inn Asheville Downtown

Lobby sitting area
Exterior
Exterior
Deluxe Room, 1 King Bed, Non Smoking | Living area
Exterior
Reviews
9.2

Wonderful

Popular amenities

  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Parking available
  • 24/7 front desk24/7 front desk24/7 front desk
  • Breakfast availableBreakfast availableBreakfast available
  • Gym

Explore the area

Map
309 College St, Asheville, NC, 28801
  • Popular LocationPack Square5 min walk
  • Popular LocationThe Orange Peel12 min walk
  • Popular LocationHarrah's Cherokee Center - Asheville13 min walk
  • AirportAsheville, NC (AVL-Asheville Regional)18 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

10/10 Exceptional

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Private bathroom
Hydromassage showerhead
Shower/bath combination
Microwave
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

9.1/10 Wonderful

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LED TV
Premium bedding
Private bathroom
Hydromassage showerhead
Microwave
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

9/10 Wonderful

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Private bathroom
Hydromassage showerhead
Shower/bath combination
Microwave
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, free WiFi, bed sheets

Room, 1 King Bed

9.4/10 Exceptional

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LED TV
Premium bedding
Private bathroom
Hydromassage showerhead
Microwave
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

9.9/10 Exceptional

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Private bathroom
Hydromassage showerhead
Shower/bath combination
Microwave
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Shower/bath combination
Private bathroom
Hydromassage showerhead
Microwave
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Living area

Deluxe Room, 1 King Bed, Non Smoking

10/10 Exceptional

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LED TV
Sofa bed
Premium bedding
Private bathroom
Hydromassage showerhead
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner

10/10 Exceptional

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LED TV
Sofa bed
Premium bedding
Private bathroom
Hydromassage showerhead
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, free WiFi, bed sheets

Room, 1 King Bed (Drinks-Snacks)

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Private bathroom
Hydromassage showerhead
Microwave
Daily housekeeping
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

43-inch LED TV with premium TV channels, TV, pay films

Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LED TV
Premium bedding
Separate bedroom
Sofa bed
Private bathroom
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

43-inch LED TV with premium TV channels, TV, pay films

Junior Suite, 1 King Bed, Non Smoking

10/10 Exceptional

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LED TV
Premium bedding
Separate bedroom
Sofa bed
Private bathroom
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LED TV
Sofa bed
Premium bedding
Private bathroom
Hydromassage showerhead
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

8.6/10 Very good

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LED TV
Premium bedding
Private bathroom
Hydromassage showerhead
Shower/bath combination
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

43-inch LED TV with premium TV channels, TV, pay films

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

10/10 Exceptional

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LED TV
Premium bedding
Private bathroom
Hydromassage showerhead
Shower/bath combination
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Hearing Impaired)

Room, 1 King Bed, Accessible, Corner (Hearing Impaired)

Room, 1 King Bed, Accessible, Corner (Hearing Impaired)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LED TV
Sofa bed
Premium bedding
Private bathroom
Hydromassage showerhead
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, free WiFi, bed sheets

Room, 1 King Bed

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Private bathroom
Hydromassage showerhead
Microwave
Daily housekeeping
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Element Asheville Downtown
Pool
Breakfast included
Pet-friendly
Free WiFi
4.8 out of 5, Exceptional, (322)
The price is AU$274
for 1 night
includes taxes & fees
19 June - 20 June
Element Asheville Downtown

About the area

Asheville

Hilton Garden Inn Asheville Downtown puts you in the heart of Asheville, within just a 10-minute stroll of Pack Square and Diana Wortham Theatre. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, Pillar Kitchen, serves American cuisine and is open for breakfast, lunch and dinner. Pavilion Lounge is the hotel's own bar. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a 24-hour business centre. Each morning cooked-to-order breakfast is available. There's also self parking, along with the convenience of a free area shuttle. .Sights within a 10-minute walk of this 3-property class Downtown Asheville hotel include Thomas Wolfe Memorial and Pack Place Education Arts and Science Center.

What's nearby

  • Pack Square - 5 min walk
  • Thomas Wolfe Memorial - 7 min walk
  • The Orange Peel - 12 min walk
  • Harrah's Cherokee Center - Asheville - 13 min walk
  • Biltmore Estate - 15 min drive

Getting around

  • Asheville Regional Airport (AVL) - 19 min drive

Restaurants

  • ‪Pack's Tavern - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Capella on 9 - ‬6 min walk
  • ‪Twisted Laurel - ‬5 min walk
  • ‪Renaissance Asheville - ‬6 min walk

About this property

Hilton Garden Inn Asheville Downtown

Comfortable hotel, walk to Pack Square
Hilton Garden Inn Asheville Downtown offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and 3 meeting rooms. Hilton Garden Inn Asheville Downtown also features tour/ticket assistance, complimentary newspapers in the lobby, and dry cleaning/laundry services. Parking is available for a fee.

  • 140 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Built in 2016
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Coffee shop
  • Dining venue
Hilton Garden Inn Asheville Downtown offers 140 accommodations with free newspapers and free toiletries. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wired and wireless Internet access. 43-inch LED televisions come with pay-per-view films. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 6 to 13 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pavilion Lounge
  • Pillar Kitchen

Things to do

  • 24-hour gym
  • Art gallery
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 43-inch LED TV with premium channels
  • Pay films

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 13 per person
  • Self-parking fee: USD 15.00 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Asheville Downtown Hotel
Hotel Hilton Garden Inn Asheville Downtown Asheville
Asheville Hilton Garden Inn Asheville Downtown Hotel
Hotel Hilton Garden Inn Asheville Downtown
Hilton Garden Inn Asheville Downtown Asheville
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Asheville Downtown
Hilton Asheville Asheville
Hilton Garden Inn Asheville Downtown Hotel
Hilton Garden Inn Asheville Downtown Asheville
Hilton Garden Inn Asheville Downtown Hotel Asheville

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Asheville Downtown?

Hilton Garden Inn Asheville Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Asheville Downtown?

As of 5 June 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Asheville Downtown on 16 June 2024 start from AU$241.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Asheville Downtown?

Yep, Hilton Garden Inn Asheville Downtown has a self car park for USD 15.00 per day.

Does Hilton Garden Inn Asheville Downtown have a pool?

Hilton Garden Inn Asheville Downtown has an outdoor pool.

Does Hilton Garden Inn Asheville Downtown serve breakfast?

You bet, cooked-to-order brekkie is available daily.

Is there a free airport shuttle available at Hilton Garden Inn Asheville Downtown?

No, Hilton Garden Inn Asheville Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Asheville Downtown?

Yep, you can grab a meal at Hilton Garden Inn Asheville Downtown's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Hilton Garden Inn Asheville Downtown?

Check-in begins at 3 PM. Check-out time is noon.

Hilton Garden Inn Asheville Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 517 out of 745 reviews" "
Rating 8 - Good. 166 out of 745 reviews" "
Rating 6 - Okay. 39 out of 745 reviews" "
Rating 4 - Poor. 16 out of 745 reviews" "
Rating 2 - Terrible. 7 out of 745 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Donna

Stayed 2 nights in Mar 2024

10/10 Excellent

Janice, Boone

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was short but we felt very comfortable right away. We would certainly go and stay there again. Kind staff and spotless. Also breakfast was very good.
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prompt room Service
Stayed 3 nights in Feb 2024

6/10 Okay

Dina

Stayed 2 nights in Dec 2023

10/10 Excellent

Christina

Stayed 1 night in Jan 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
This hotel is fantastic! Room size was nice and large for standard king, bathroom was nice, service is great - free shuttle downtown was handy. The rooftop bar has really cool bartenders and awesome craft cocktails and local beers, live music. The location is right at the beginning of downtown. The only thing I can say I didn’t love was the light on the microwave was super bright and all Hilton hotels have the same awful pillows. But otherwise, the bed was very comfortable.
Stayed 2 nights in Jan 2024

10/10 Excellent

russell

Travelled with partner
Liked: Property conditions & facilities
The parking deck attached to the hotel made parking in downtown very convenient. The hotel itself is close in proximity to a ton of restaurants and bars. All together a great place to stay. Next time I come back to Asheville I’d stay here again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Denise, Rock Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time here. The front desk staff was welcoming and even gave us free drink passes when I mentioned we were there to celebrate my husbands birthday. It was walking distance to the restaurant and shopping. We really enjoyed the rooftop bar and line music. The room was very clean and comfortable and parking on site was included.
Stayed 1 night in Dec 2023

4/10 Poor

Koreen

Disliked: Staff & service
QR code for hotel services wouldn’t load I called restaurant, no answer, full voicemail Called front desk for room service, no room service, you have to get food yourself at restaurant. Morning breakfast had no buffet, no one else in the restaurant. I had asked front desk to provide caffeine free tea bags since my room had none. They didn’t provide them. The restaurant made me a nice tea while I waited. I had gotten up at 3 am and drove hours through NC State of Emergency rain, flooding, wind weather. I had to sit in restaurant and not rest. Online it showed name of hotel as Hilton Downtown, not a Garden Inn. Services seemed very scaled back. Hotel texted with how things were going and I asked for tea in my room. They didn't bring me any, but texted "ok". I can't use Hilton Honors with booking through Expedia.
Stayed 1 night in Jan 2024

8/10 Good

Hope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023