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Hotel Spa Princesa Parc Excellence

5.0 star property
Luxury hotel with full-service spa and nightclub

Photo gallery for Hotel Spa Princesa Parc Excellence

Couples treatment room(s), Turkish bath/hammam, body treatments
Front of property
1 bedroom, down duvets, minibar, in-room safe
Games room
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking available
  • Gym
The current price is AU$119
includes taxes & fees
19 Nov - 20 Nov

Explore the area

View map
Ctra. General – Arinsal, La Massana, Arinsal, Andorra, AD400
  • Place, Arinsal Ski Lift
    ‪2 min drive‬
  • Place, Pal-Arinsal Ski Resort
    ‪9 min drive‬
  • Place, Caldea Spa
    ‪12 min drive‬
  • Airport, La Seu d'Urgell (LEU)
    ‪135 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking, Jetted Tub

1 bedroom, down duvets, minibar, in-room safe

Standard Double Room, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Private indoor hot tub
Heating
Flat-screen TV
Separate bedroom
Down duvet
Blackout curtains
Jetted bath
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite, 1 Queen Bed, Terrace, Valley View

32-inch flat-screen TV with satellite channels, TV

Royal Suite, 1 Queen Bed, Terrace, Valley View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
  • 40 sq m
  • 1 bedroom
  • Valley view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, Jetted Tub, Valley View

Room amenity

Junior Suite, 1 Double Bed with Sofa bed, Jetted Tub, Valley View

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
  • 40 sq m
  • 1 bedroom
  • Valley view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Family Room, 2 Bedrooms, Jetted Tub, Valley View

View from room

Family Room, 2 Bedrooms, Jetted Tub, Valley View

Highlights

Soundproofed
Private indoor hot tub
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Jetted bath
  • 40 sq m
  • 2 bedrooms
  • Valley view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Family Room, 2 Bedrooms, Connecting Rooms | Children’s theme room

Family Room, 2 Bedrooms, Connecting Rooms

Highlights

Soundproofed
Private indoor hot tub
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Royal Suite, 1 Queen Bed with Sofa bed, Valley View

32-inch flat-screen TV with satellite channels, TV

Royal Suite, 1 Queen Bed with Sofa bed, Valley View

Highlights

Balcony
Soundproofed
Private indoor hot tub
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
  • 40 sq m
  • 1 bedroom
  • Valley view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Junior Suite

1 bedroom, down duvets, minibar, in-room safe

Junior Suite

Highlights

Soundproofed
Private indoor hot tub
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Bathrobes
  • 40 sq m
  • 1 bedroom
  • Valley view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

1 bedroom, down duvets, minibar, in-room safe

Junior Suite

Highlights

Soundproofed
Private indoor hot tub
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Bathrobes
  • 40 sq m
  • 1 bedroom
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Royal Suite, 1 Queen Bed with Sofa bed, Terrace, Valley View

32-inch flat-screen TV with satellite channels, TV

Royal Suite, 1 Queen Bed with Sofa bed, Terrace, Valley View

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
  • 40 sq m
  • 1 bedroom
  • Valley view
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Double Room, Non Smoking, Jetted Tub

1 bedroom, down duvets, minibar, in-room safe

Superior Double Room, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Private indoor hot tub
Heating
Flat-screen TV
Separate bedroom
Down duvet
Blackout curtains
Jetted bath
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room, Non Smoking, Jetted Tub

1 bedroom, down duvets, minibar, in-room safe

Superior Single Room, Non Smoking, Jetted Tub

Highlights

Soundproofed
Private indoor hot tub
Heating
Flat-screen TV
Separate bedroom
Down duvet
Blackout curtains
Jetted bath
  • 25 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking, Jetted Tub

1 bedroom, down duvets, minibar, in-room safe

Standard Single Room, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Private indoor hot tub
Heating
Flat-screen TV
Separate bedroom
Down duvet
Blackout curtains
Jetted bath
  • 25 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

1 bedroom, down duvets, minibar, in-room safe

Family Room, 2 Bedrooms, Connecting Rooms

Highlights

Soundproofed
Private indoor hot tub
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
  • 40 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, Mountain View

1 bedroom, down duvets, minibar, in-room safe

Family Room, 2 Bedrooms, Connecting Rooms, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Private indoor hot tub
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
  • 40 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the area

Arinsal

A luxury stay in Arinsal awaits you at Hotel Spa Princesa Parc Excellence. Within steps you'll find Els Orriols Ski Lift and Pontal de Maceió Beach within a 15-minute stroll. Highlights at this family-friendly hotel include a full-service spa, a restaurant and a nightclub. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Restaurante Louis XV, is open for breakfast and dinner. Bar Bolera is the hotel's own bar. Enjoy the gym, kids' club, Turkish bath/hammam and sauna. Additionally, you'll find free Wi-Fi in public areas, a seasonal outdoor swimming pool and a coffee shop/cafe. Full breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of self parking. .Within a 15-minute drive of this 5-property class Arinsal hotel, attractions include Caldea Spa and Pyrenees Andorra Shopping Centre.

What's nearby

  • Arinsal Ski Lift - 2 min drive - 1.8 km
  • Vallnord Ski Area - 5 min drive - 1.4 km
  • Pal-Arinsal Ski Resort - 9 min drive - 9.6 km
  • Caldea Spa - 12 min drive - 11.2 km
  • Pyrenees Andorra Shopping Centre - 12 min drive - 11.2 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 44 min drive
  • La Seu d'Urgell (LEU) - 42 min drive

Restaurants

  • ‪Borda De L'avi - ‬3 min drive
  • ‪Borda Xixerella - ‬3 min drive
  • ‪Cafe Don Piacere - ‬4 min drive
  • ‪Factory Arinsal - ‬3 min walk
  • ‪Restaurant Hotel Princesa Park - ‬1 min walk

About this property

Hotel Spa Princesa Parc Excellence

Luxury hotel with full-service spa and nightclub
Hotel Spa Princesa Parc Excellence offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A seasonal outdoor pool, a nightclub, and a terrace are also featured at the luxury Hotel Spa Princesa Parc Excellence. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 43 guestrooms or units
  • Nightclub
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Spa Princesa Parc Excellence offers 43 accommodations with indoor private hot tubs and minibars. Beds feature down duvets. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a bath with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Games room
Hotel Spa Princesa Parc
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.1 out of 5, Very good, 202 reviews
The price is AU$97
includes taxes & fees
6 Nov - 7 Nov
Hotel Spa Princesa Parc

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 15 per night)
  • Covered parking on site (EUR 20 per night)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Bar Bolera
  • Piano Bar
  • Restaurante Louis XV

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Snow sports gear
  • TV in common areas

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Cot (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter

Bathroom

  • Bathtub
  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 3 2025 to November 21 2025 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
The following facilities are closed seasonally each year. They will be closed from 21 April to 25 April:
  • Spa
The property will be renovating from 1 May 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 18.00 for adults and from EUR 12 for children
  • Covered self-parking fee: EUR 20 per night
  • Nearby parking fee: EUR 15 per night(394 ft away; open 24 hours)
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. Parties and events are allowed on site. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:30 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Diana Parc Arinsal
Hotel Diana Parc
Diana Parc Arinsal
Diana Parc
Hotel Spa Diana Parc
Spa Princesa Parc Excellence
Hotel Spa Princesa Parc Excellence Hotel
Hotel Spa Princesa Parc Excellence Arinsal
Hotel Spa Princesa Parc Excellence Hotel Arinsal

Frequently asked questions

What is the cancellation policy at Hotel Spa Princesa Parc Excellence?

Hotel Spa Princesa Parc Excellence offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Spa Princesa Parc Excellence?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Spa Princesa Parc Excellence on 19 Nov 2025 start from AU$107.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Spa Princesa Parc Excellence?

Yep, Hotel Spa Princesa Parc Excellence has a covered self car park for EUR 20 per night. Onsite parking is limited.

Are there any beaches close to Hotel Spa Princesa Parc Excellence?

Yep, Hotel Spa Princesa Parc Excellence is a short 11-minute walk from Pontal de Maceió Beach.

Is there a spa on site at Hotel Spa Princesa Parc Excellence?

Yep, there is an onsite spa at Hotel Spa Princesa Parc Excellence. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages. The Spa/Beauty services will be unavailable from November 3 2025 to November 21 2025 (dates subject to change).

Does Hotel Spa Princesa Parc Excellence have a pool?

Hotel Spa Princesa Parc Excellence has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:30 AM to 6:00 PM (Seasonal outdoor pool open from June to September).

What makes Hotel Spa Princesa Parc Excellence a romantic place to stay?

Couples spa treatments and romance packages, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Hotel Spa Princesa Parc Excellence.

Is Hotel Spa Princesa Parc Excellence family-friendly?

You bet! With amenities such as a children's club and supervised childcare, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel Spa Princesa Parc Excellence is a hit with families.

Are there hot tubs in the rooms at Hotel Spa Princesa Parc Excellence?

Yep, all rooms come with private hot tubs.

Does Hotel Spa Princesa Parc Excellence serve breakfast?

Sure does, full brekkie is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Spa Princesa Parc Excellence?

No, Hotel Spa Princesa Parc Excellence does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Spa Princesa Parc Excellence?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hotel Spa Princesa Parc Excellence?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Spa Princesa Parc Excellence?

No, pets are not allowed.

Reviews

Hotel Spa Princesa Parc Excellence Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 65 out of 117 reviews
Rating 8 - Good. 31 out of 117 reviews
Rating 6 - Okay. 15 out of 117 reviews
Rating 4 - Poor. 3 out of 117 reviews
Rating 2 - Terrible. 3 out of 117 reviews

Reviews

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities
Fab hotel. Comfy room with lots of space.
Stayed 2 nights in Mar 2025

6/10 Okay

Martin

Stayed 3 nights in Feb 2025

6/10 Okay

Tariq

Travelled with partner
Liked: Property conditions & facilities
Spa staff were extremely rud le and they don’t make it easy or comfortable to use the facility. We stayed in the 5* part of the hotel but they can’t even help with luggage and food wasn’t great. Also room was dirty and dated. Other staff friendly and location great for ski lift.
Stayed 3 nights in Dec 2024

8/10 Good

Peter

Stayed 2 nights in Sep 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Was a great place to go bowling, swimming and general relaxation. There was a bus that would go into the main city. Not easily accessible to hikes without a car from this property and the gondola was not running during mid summer.
Stayed 1 night in Jul 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much about the place is very good, but a few frustrations for people with mobility difficulties. No complints though. Breakfast was outstanding.
Stayed 2 nights in Jul 2024

10/10 Excellent

Simon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve being coming to Arinsal for over 20 years, it’s by far the best hotel in the area, you may pay a bit more for it, but it’s worth it!
Stayed 6 nights in Mar 2024

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent family stay!

Fantastic stay, the family interconnecting rooms were excellent. Loved the Al La Carte restaurant, so peaceful. Excellent service from everyone, start to finish. was aware that the spa was additional cost which was a bit disappointing, would have liked to have had at least one free visit for the stay. Having said that, the spa is far more than just a pool. Huge jacuzzi, cold water plunge pool, 3 saunas. Absolutely wonderful after a long day skiing. We went with 2 children and all loved it! Yes the places are limited but that it a good thing because it didn’t get overcrowded. We did need to book 2 days in advance to get the time we wanted but there was plenty of other availability. The only very minor bit of feedback that I would give is that the set evening menu for the children was very limited, only the same 3 meal options plus one special each evening, we were there for a week so it was very repetitive. The adult menu was great though! We’ll definitely be back.
Stayed 7 nights in Feb 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

glynis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A mixed hotel that suits everybody. It’s done in 4 blocks. We were in Diana! The rooms were nice and comfortable, not too hot, on the small side. Inadequate storage for a ski holiday. Half board was a real treat, not your traditional hotel buffet but a la carte and it was lovely. There was a bowling alley downstairs with a bar and snacks so the kids and families tended to congregate down there so it was nice not to have kids running around. I didn’t use the spa because the kids free hours didn’t suit. The cost is 20€ for 1 hr. I did have a massage from Paula and that was very special. Parking underground is 20€ a night. It’s doable but tight. The cable car is 200 metres - some steps involved. Nice ski area if there’s snow and others within a reasonable drive.
Stayed 3 nights in Dec 2023

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked that it had a bowling alley and 3 underground level parking on site. many bars and restaurants on site. breakfast was superb. the staff was also very prompt and extremely helpful and polite especially as they have many renovation in progress.
Stayed 3 nights in Nov 2023

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab hotel. Staff were really lovely and very helpful thoroughly recommend
Stayed 5 nights in Feb 2023

6/10 Okay

Peter

Stayed 7 nights in Dec 2022

6/10 Okay

Martin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice Hotel shame about the restaurant staff

The hotel management and staff were generally very good but the restaurant staff for breakfast were terrible. Food was slow if ordered and the food was cold if off the buffet. Unatentive and bordering on rude all three days of our trip. The facilities of the hotel and the rest of our experience were very good.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location. Hotel amazing. Spectacular. Had a family themed suite with courtyard would highly recommend.
Stayed 2 nights in Jul 2019

8/10 Good

Darla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jordi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with very nice family rooms. Restaurant with outstanding food, good spa (bit expensive) and a fun bar! One of the best hotels i visit in Europa for this price range.
Stayed 8 nights in Jul 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

laurent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top 👍

Un tres bel hôtel, du personnel serviable et compétent. Petit dejeuner parfait et restaurant Louis XV top avec plats délicieux. Espace jeux (bouling, billards, ...) top aussi ! Seul bémol la piscine extérieure un peu fraîche et la formule buffet du restaurant asses banale.
Restaurant Louis XV
Stayed 3 nights in Jul 2025

10/10 Excellent

Tine Holm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt sted!

Rigtig fint ophold, god morgenmad. Dejligt man kunne få opladet sin bil. (Der er lav loftshøjde i P-kælderen, hvilket de advarer mod, men der er en kant hvor man parkerer, som er endnj lavere og desuden ru, den kan bagklappen gå op i og den ridser. Her kunne de godt sætte noget på, så den ikke ridsede, skulle uheldet med bagklappen være ude.)
Stayed 3 nights in Jul 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very happy with our stay! The room was clean, the beds were super comfortable, and everything worked perfectly. Friendly staff and a great atmosphere.
Stayed 3 nights in Jun 2025

10/10 Excellent

Stein Vidar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Alícia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No tenia aire acondicionado, solo un ventilador muy ruidoso, y el jacuzi no funcionava correctamente. El desayuno demasiado caro para lo que era.
Stayed 1 night in Jun 2025