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4.3 out of 5

"Easy access. Staff happy and helpful. Everywhere was clean and tidy. Room was extremely inviting. Breakfast was on time and couldn’t fault it. Will ... " More

By a verified traveller on Sat 21 Nov 2020

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Hotel Description

Best Western Apollo Bay Motel and Apartments places you in the center of Apollo Bay, within just a 15-minute stroll of Great Ocean Road Visitor Information Centre and Apollo Bay Harbour. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

LCD TVs with digital channels are featured in all 26 rooms, and you can enjoy coffee/tea makers, safes, and hair dryers. Refrigerators, stovetops, and room service make in-room dining convenient, and minibars provide refreshments. Nice touches to enhance your stay include free toiletries and premium bedding. Phones, irons/ironing boards, and desks are also available.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a garden. Added amenities include a seasonal outdoor swimming pool and laundry facilities. Cooked-to-order breakfast is available daily between 7:30 AM and 9:30 AM. There's also the convenience of free self parking.

With a stay at this 3.5-star Apollo Bay hotel, you'll be 2.8 km (1.7 mi) from Old Cable Station Museum and 3.4 km (2.1 mi) from Marriners Lookout.

Standard Room, 1 King Bed, Non Smoking, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$127* Per night/room 6 Dec. - 7 Dec.

Suite, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Apartment, 1 King Bed, Accessible, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, Multiple Beds, Non Smoking, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Apartment, Multiple Beds, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Apartment, Multiple Beds, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Apollo Bay Motel and Apartments ratings based on 165 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Apollo Bay Motel and Apartments

Everyone (68) Couples (55) Family (43)
5 out of 5
Easy access. Staff happy and helpful. Everywhere was clean and tidy. Room was extremely inviting. Breakfast was on time and couldn’t fault it. Will stay again next time I’m passing,

Posted by , from South Gippsland on 21 Nov. 2020

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Comment from Hotel Management

21 Nov. 2020 by bestwesternapollobay

Hello Richard on Wotif, Thank you for the wonderful 5 out of 5 feedback regarding your stay with us at Best Western Apollo Bay. We are thrilled you were happy with our team, the breakfast and your room. We look forward to seeing you next time! Kind regards Robyn (owner / operator)

5 out of 5

Posted by on 6 Oct. 2020

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Comment from Hotel Management

17 Oct. 2020 by bestwesternapollobay

Hi Anonymous on Wotif, Thank you so much for a score of 5 out of 5! Kind regards Robyn (Owner / Operator)

4 out of 5

Posted by on 14 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Apollobaymotel

Dear guest, Thanks for your 4 star review. We hope to see you again and wish you all the best for 2020. Kind Regards, Jo Robertson Guest Services

5 out of 5
Great location to the centre of town and room was clean . Bed was very comfortable

Posted by on 2 Mar. 2020

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Comment from Hotel Management

2 Mar. 2020 by Apollobaymotel

Dear guest, Thanks for your positive review. Im pleased to hear you had a good rest. We hope to see you again in the near future. Kind Regards, Jo Robertson Guest Services

4 out of 5
No dryer in the laundry, was hoping to be able to do a load of washing

Posted by on 2 Feb. 2020

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Comment from Hotel Management

3 Feb. 2020 by bestwesternapollobay

Hi Liv on Wotif, Thank you for your feedback. I sorry that you didn't get your washing done. There is a washing machine and dryer in the guest laundry. The available hours for the laundry is: 9am to 8pm. Kind regards Robyn (owner / operator)

5 out of 5
We liked that the room was clean, it had separate bedrooms both with king size beds! The modern bathroom was very appealing too. We loved the location of the motel as it was within comfortable walking distance to everything we wanted to see and do. The pool ws also a hit with my kids, they were just disappointed ithe spa wasn't heated. But that was the only complaint, otherwise we give it 10/10!

Posted by , from Boronia Victoria on 19 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by bestwesternapollobay

Hi MIchelle on Wotif, Your comments are amazing and our team appreciates it very much. So glad our pillowtop King beds, renovated bathroom and central location suited your stay with us. We are planning further renovations, so I am adding heating for the spa to our wish list! We hope to see you again very soon. Kind regards Robyn (owner / operator)

4 out of 5
Very good location in centre of town, close to beach & hotels

Posted by on 16 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by Apollobaymotel

Dear Guest, Thanks for your review, we appreciate your feedback and hope to see you again in the future. Kind Regards, Jo Robertson Guest Services

5 out of 5
Great location, lovely staff, good sized, comfortable accommodation.

Posted by on 23 Dec. 2019

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Comment from Hotel Management

23 Dec. 2019 by Apollobaymotel

Dear Guest, Thanks for taking the time to write a review. Glad to hear you had a nice time. Kind Regards, Jo Robertson Guest Services

5 out of 5
Fantastic location with its close proximity to the Apollo Bay town centre.

Posted by , from Sydney on 22 Dec. 2019

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Comment from Hotel Management

22 Dec. 2019 by bestwesternapollobay

Hello MC on Wotif, Our location is close to the town centre as well as the Apollo Bay main beach and foreshore. So glad you enjoyed your stay and thank you for the fantastic score. Kind regards Robyn (owner / operator)

5 out of 5
Lovely and clean, very close to fantastic restaurants and the shopping precinct, walking distance to the park and beach

Posted by on 2 Dec. 2019

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Comment from Hotel Management

2 Dec. 2019 by Apollobaymotel

Dear Guest, Thanks for your review! We are pleased to hear you found the room clean and our location convenient. We hope to see you again in the future and wish you all the best. Kind Regards, Jo Robertson Guest Services

About the Best Western Apollo Bay Motel and Apartments

Location 2 Moore Street, Apollo Bay, VIC 3233

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Apollo Bay Motel and Apartments offers its guests an outdoor pool, barbecue grills, and a garden. WiFi is free in public spaces. The business-friendly Best Western Apollo Bay Motel and Apartments also features a picnic area, concierge services, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Apollo Bay hotel.

  • 26 guestrooms or units
  • 2 levels
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Avalon Airport (AVV) (135.9 km / 84.4 mi)
  • Parking: Free self parking

Room Amenities

Best Western Apollo Bay Motel and Apartments offers 26 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 81-cm LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Refrigerator
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 28 for adults, AUD 10 and AUD 28 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 10:30 AM and noon (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apollo Bay BEST WESTERN
  • Apollo Bay Motel
  • BEST WESTERN Apollo Bay
  • BEST WESTERN Apollo Bay Motel
  • BEST WESTERN Motel Apollo Bay
  • Motel Apollo Bay
  • BEST WESTERN Apollo Bay Motel And Apartments Great Ocean Road
  • Best Western Apollo Bay Motel Apartments
  • Best Western Motel Apartments
  • Best Apollo Apartments Apollo
  • Best Western Apollo Bay Motel Apartments
  • Best Western Apollo Bay Motel and Apartments Hotel
  • Best Western Apollo Bay Motel and Apartments Apollo Bay
  • Best Western Apollo Bay Motel and Apartments Hotel Apollo Bay

You should know

  • The seasonal pool will open in November and close in April.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.