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4.4 out of 5

"Was overpriced but it was Xmas holiday period. Clean room, not big enough but served a purpose for one night. Good location, would recommend at the ri ... " More

By a verified traveller on Tue 11 Jan 2022

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Hotel Description

Best Western Apollo Bay Motel and Apartments places you in the center of Apollo Bay, within just a 15-minute stroll of Great Ocean Road Visitor Information Centre and Apollo Bay Harbour. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

LCD TVs with digital channels are featured in all 26 soundproofed rooms, and you can enjoy coffee/tea makers, safes, and hair dryers. Minibars provide refreshments, and room service is also available. Premium linens invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and free toiletries. Phones, irons/ironing boards, and desks are also available.

This business-friendly hotel offers free WiFi in public areas, a business center, and concierge services. Other amenities include a seasonal outdoor swimming pool, a snack bar/deli, and laundry facilities. Cooked-to-order breakfast is available daily between 7:30 AM and 9:30 AM. There's also the convenience of free self parking.

With a stay at this 4-star Apollo Bay hotel, you'll be 2.8 km (1.7 mi) from Old Cable Station Museum and 3.4 km (2.1 mi) from Marriners Lookout.

Room, 1 King Bed, Ground Floor (Walk-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$145* Per night/room 30 Jan. - 31 Jan.

Suite, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Multiple Beds, Ground Floor (Walk-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms (1 King, 1 Queen, 1 Bunkbed)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Apartment, 2 Bedrooms (1 King, 1 Queen)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Apollo Bay Motel and Apartments ratings based on 188 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Apollo Bay Motel and Apartments

Everyone (74) Couples (63) Family (49)
5 out of 5

Posted by on 14 Jan. 2022

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4 out of 5
Was overpriced but it was Xmas holiday period. Clean room, not big enough but served a purpose for one night. Good location, would recommend at the right price.

Posted by on 11 Jan. 2022

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Comment from Hotel Management

11 Jan. 2022 by bestwesternapollobay

Hi Tony on Wotif, Glad you enjoyed your stay and the convenience of our location being close to the beach, restaurants and town centre. For more space, please consider our one and tow bedroom self-contained apartments. Yes, our pricing is seasonal and we have great deals in the quieter months. I hope to see you again then. Kind regards Robyn | owner / operator

5 out of 5
Comfortable King size bed. Great location

Posted by on 29 Nov. 2021

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Comment from Hotel Management

29 Nov. 2021 by bestwesternapollobay

Hi Leanne on Wotif, So glad you had a great stay with us! We are conveniently located close to the local restaurants and Apollo Bay beach. A comfortable bed at the end of a busy day exploring is welcoming! We hope to see you again very soon. Kind regards Robyn (owner / operator)

5 out of 5
Staff very friendly and great position will definitely book again

Posted by on 19 Nov. 2021

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Comment from Hotel Management

20 Nov. 2021 by bestwesternapollobay

Hello Loreta on Wotif, Thank you for the wonderful feedback regarding our staff and location. We look forward to welcoming you back very soon. Kind regards Robyn (owner / operator)

5 out of 5
Excellent location with genuine friendly service. Room was spotless and very comfortable. Thanks to Lyn and the team, we can’t wait to come back, and are planning our next stay already 👍

Posted by on 13 Nov. 2021

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Comment from Hotel Management

13 Nov. 2021 by bestwesternapollobay

Hi James on Wotif, Thank you for the wonderful feedback about our cleanliness, staff and location. We very much appreciate the 5/5 score! Kind regards Robyn (owner / operator)

5 out of 5
Great people to deal with, good location, clean apartment

Posted by on 4 Oct. 2021

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Comment from Hotel Management

4 Oct. 2021 by bestwesternapollobay

Hello Debra on Wotif, Your great feedback regarding our staff, cleanliness and location is very much appreciated. 5/5 - thank you! Hope to see you again soon. Kind regards Robyn (owner / operator)

5 out of 5
Well located, quiet, very clean, very comfortable beds!

Posted by on 1 Oct. 2021

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Comment from Hotel Management

1 Oct. 2021 by bestwesternapollobay

Hello Anna on Wotif, Thank you for the score of 5/5 and wonderful comments about our location, beds and cleanliness. We have enhanced our cleaning protocol in line with the Best Western #wecareclean guidelines for the COVID-19. We look forward to seeing you again soon. Kind regards Robyn (owner / operator)

5 out of 5
Location

Posted by on 16 Aug. 2021

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Comment from Hotel Management

16 Aug. 2021 by bestwesternapolloaby

Hi Anonymous on Wotif, Thank you for the great score of 5/5. We hope to see you again. Kind regards Robyn (Owner / Operator)

5 out of 5
Nice newly renovated bathroom. Very clean with extra thought given to not only COVID clean but also the enviroment

Posted by on 4 Aug. 2021

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Comment from Hotel Management

4 Aug. 2021 by bestwesternapollobay

Hi Anonymous on Wotif, Thank you for scoring us a 5/5. Our Best Western #wecareclean COVID protocol is in place to help make our guests feel safe and welcome! We look foward to seeing you again soon. Kind regards Robyn (owner / operator)

5 out of 5

Posted by on 16 Jul. 2021

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Comment from Hotel Management

30 Jul. 2021 by bestwesternapollobay

Hi Wotif Guest, Thank you for staying and giving us a fantastic 5/5 score! Kind regards Robyn (Owner / Operator)

About the Best Western Apollo Bay Motel and Apartments

Location 2 Moore Street, Apollo Bay, VIC 3233

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. There's an onsite business center. An outdoor pool, barbecue grills, and a garden are also featured at the business-friendly Best Western Apollo Bay Motel and Apartments. Self parking is free. Smoking is allowed in designated areas at this 4-star Apollo Bay hotel.

  • 26 guestrooms or units
  • 2 levels
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Best Western Apollo Bay Motel and Apartments offers 26 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. 81-cm LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 25.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14
  • Property does not offer on-site COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 28 for adults, AUD 10 and AUD 28 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 10:30 AM and noon (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway bed fee: AUD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apollo Bay BEST WESTERN
  • Apollo Bay Motel
  • BEST WESTERN Apollo Bay
  • BEST WESTERN Apollo Bay Motel
  • BEST WESTERN Motel Apollo Bay
  • Motel Apollo Bay
  • BEST WESTERN Apollo Bay Motel And Apartments Great Ocean Road
  • Best Western Apollo Bay Motel Apartments
  • Best Western Motel Apartments
  • Best Apollo Apartments Apollo
  • Best Western Apollo Bay Motel Apartments
  • Best Western Apollo Bay Motel and Apartments Hotel
  • Best Western Apollo Bay Motel and Apartments Apollo Bay
  • Best Western Apollo Bay Motel and Apartments Hotel Apollo Bay

You should know

  • The seasonal pool will open in November and close in April.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.