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4.3 out of 5

"Lovely clean room with the most comfortable beds we have ever slept in at a motel. There was also a toaster which wasn’t mentioned in room amenities ... " More

By a verified traveller on Sun 19 Aug 2018

Hotel Description

Best Western Apollo Bay Motel and Apartments places you in the center of Apollo Bay, within just a 5-minute stroll of Great Ocean Road Visitor Information Centre and within 15 minutes of Apollo Bay Harbour. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

LCD TVs with cable channels are featured in all 26 rooms, and you can enjoy coffee/tea makers, hairdryers, and phones. Fridges and room service make in-room dining easy, and minibars provide refreshments. Premium bedding and free toiletries are nice touches to enhance your stay. Irons/ironing boards and desks are also available.

This business-friendly motel offers free WiFi in public areas, concierge services, and a garden. Added amenities include laundry facilities, barbecues, and a picnic area. Cooked-to-order breakfast is available daily between 7:30 AM and 9:30 AM. There's also the convenience of free self parking.

With a stay at this 3.5-star Apollo Bay motel, you'll be 2.7 km (1.7 mi) from Old Cable Station Museum and 3.3 km (2 mi) from Marriners Lookout.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$117 per night

Standard Apartment, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Apartment, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Apartment, Multiple Beds, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Apartment, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Apartment, Multiple Beds, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Apollo Bay Motel and Apartments ratings based on 144 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Apollo Bay Motel and Apartments

Everyone (61) Couples (49) Family (34)
5 out of 5
The hotel is well located with clean, comfortable rooms and friendly helpful staff

Posted by , from Preston VIC on 27 Mar. 2019

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Comment from Hotel Management

29 Mar. 2019 by bestwesternapollobay

Dear Nicky on Wotif, Your feedback is very much appreciated. So glad you enjoyed your stay with us in Apollo Bay. We hope to see you again soon! Kind regards Robyn (owner / operator)

5 out of 5
Room was newly done up, sparkling clean, and bed was super comfy. Air con was definitely needed (very hot weekend) and worked great, just down from the beach and easy walking distance to a brilliant pub and lots of restaurants. Would love to stay more often!

Posted by on 3 Mar. 2019

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Comment from Hotel Management

4 Mar. 2019 by Best Western Apollo Bay

Thank you so much for leaving such a great review! We are so glad you enjoyed your stay with us. Yes it was a very hot weekend! We would absolutely love to see you again. Regards, Rebekah (Reception)

5 out of 5
The room was great, spacious, clean, and had comfortable bed. Great place to stay overnight

Posted by on 18 Feb. 2019

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Comment from Hotel Management

24 Feb. 2019 by bestwesternapollobay

Hi Anonymous on Wotif, So glad you enjoyed your stay with us. All our beds have been recently replaced. Hope to see you gain soon in beautiful Apollo Bay. Kind regards Robyn

3 out of 5
Even though it was peak season, not worth the overpriced rates for the room the only thing that was modern was the bathroom. It backs onto the pub which on a Saturday night has bands and all you can hear is the bass/beat going through the apartment, so if you want an early night forget it. If you need to change your booking forget it, non negotiable. The manager would not even speak to me over the phone. Messages were passed through the receptionist. There are much nicer accommodation places we have found in Apollo Bay.

Posted by on 29 Jan. 2019

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Comment from Hotel Management

8 Feb. 2019 by Best Western Apollo Bay

Dear Guest, Thank you for taking the time to post a review. Your feedback helps us to improve our property for the future. Yes, prices around Apollo Bay are higher during holiday seasons and long weekends. On the other hand there are some fantastic deals on offer during the quieter winter months. Yes, we are centrally located in the heart of Apollo Bay. In regards to your comment about cancellation terms and conditions, when a guest chooses to book a non-cancellable rate, according to terms and conditions, the amount is non-refundable. Your post is anonymous so I can not access this case, I would have most definitely preferred to speak with you over the phone, if i can be of any further assistance, please call our hotel direct. I do wish you all the best in your future travels, and hope to see you again some time. Kindest regards, Rebekah.

5 out of 5
Very close to the beach and friendly staff.Enjoyed our stay.

Posted by on 16 Jan. 2019

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Comment from Hotel Management

17 Jan. 2019 by Best Western Apollo Bay

Thank you for leaving such a great review. So glad you found our central location convenient! Enjoy the rest of your travels along the Great Ocean Road. Regards, Rebekah (Reception)

1 out of 5
Very old hotel in need of massive upgrade. Way overpriced! Only redeeming feature was the lovely girl who met us at reception.

Posted by on 14 Jan. 2019

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Comment from Hotel Management

14 Jan. 2019 by bwapollobaymotel

Dear Anonymous on Wotif, I am very sorry that your stay with us did not exceed your expectations. Most guests on this site are positive about their stay with us in beautiful Apollo Bay. Our property is older, but also in the process of considerable renovations. As an Anonymous reviewer, I am unable to determine which room you stayed in, but I can confirm that your main bed was one of the recently upgraded King size beds and all beds are of a deluxe standard with pillowtop mattresses. Many of the TV's have been upgraded and many bathrooms have been completely refurbished. Our location is convenient to central Apollo Bay beach and as you mentioned, our staff are very welcoming and helpful in advising local restaurants to try within walking distance. I do hope to see you again soon, perhaps as a Best Western Rewards member, as membership provides great discounts all year round and points towards other benefits. Kind regards Robyn (owner / operator)

5 out of 5
Really comfy bed, great location in town and near the beach.

Posted by on 1 Jan. 2019

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Comment from Hotel Management

3 Jan. 2019 by Best Western Apollo Bay

Thank you for taking the time to post such a great review. We are so glad you enjoyed the pillow-top mattresses and found our central location convenient! You are welcome back anytime. Regards, Rebekah (Reception)

4 out of 5
Great friendly and helpful staff. Nice location. Room smaller than expected for three adults and beds very uncomfortable.

Posted by , from Tasmania, au on 16 Dec. 2018

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Comment from Hotel Management

18 Dec. 2018 by Best Western Apollo Bay

Dear K, Thank you for taking the time to post a review on our property. We are glad you enjoyed the service from our motel staff and found our central location convenient. Perhaps next time one of our apartments will be a better choice for you which will provide more space. I am sorry to read your opinion on our beds. It is very different from the vast majority of reviews which are most complimentary about our bedding. Our motel is fitted with designer Pillow-Top mattresses, they have been hand selected to provide comfort and support for our guests. Wishing you all the best on the rest of your holiday. Regards, Rebekah

5 out of 5
Great place to stay. Excellent location, helpful staff (they go out of their way) and a free breakfast thrown in! All round good deal. I'll be back. :)

Posted by , from Geelong on 23 Sep. 2018

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Comment from Hotel Management

24 Sep. 2018 by bestwesternapollobay

Dear Pamela on Wotif, Thank you for the fantastic feedback. So glad you enjoyed your stay with us. We look forward to seeing you soon! Kind regards Robyn (owner / operator)

5 out of 5
Very convenient to where we had to meet for our Walk start and to all local facilities and shops.

Posted by , from Brisbane on 10 Sep. 2018

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Comment from Hotel Management

10 Sep. 2018 by bestwesternapollobay

Dear Heather, We are glad you found our central location convenient for your stay here in beautiful Apollo Bay. We would absolutely love to see you again soon. Kindest Regards, Rebekah (Reception)

About the Best Western Apollo Bay Motel and Apartments

Location 2 Moore Street, Apollo Bay, VIC 3233

Property Features

Best Western Apollo Bay Motel and Apartments offers its guests an outdoor pool, a BBQ, and a garden. WiFi is free in public spaces. The business-friendly Best Western Apollo Bay Motel and Apartments also features a picnic area, concierge services, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Apollo Bay motel.

  • 26 guestrooms or units
  • 2 levels
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Melbourne, VIC (AVV-Avalon) (145.8 km / 90.6 mi)
  • Parking: Free self parking

Room Amenities

Best Western Apollo Bay Motel and Apartments offers 26 forms of air-conditioned accommodation with minibars and coffee/tea makers. Beds feature premium bedding. 81-cm LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time ends at 8:30 PM
  • Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open daily from 2 PM - 8:30 PM.
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

The front desk at this property is open daily from 2 PM - 8:30 PM.
This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 28 for adults, and AUD 10 and AUD 28 for children (approximately)
  • Late check-out fee: AUD 30.0 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Apollo Bay Motel
  • Best Western Apollo Bay
  • Best Western Apollo Bay Motel Apartments
  • Best Western Motel Apartments

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.