See all properties
Save

Hotel Carrizal Spa

3.0 star property
Family-friendly hotel with 2 restaurants and 8 outdoor pools

Photo gallery for Hotel Carrizal Spa

Water park
Business centre
Rooftop terrace
Exterior
Superior Room | Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
The current price is AU$138
includes taxes & fees
16 Feb - 17 Feb

Explore the area

View map
Domicilio Conocido S/N, Congregacion Aguacaliente, Apazapan, VER, 91647
  • Place, Chachalacas Beach
  • Place, Plaza Las Americas Mall
  • Place, Xalapa Cathedral
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪53 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Campestre

Campestre

Campestre

  • Sleeps 4
  • 2 Double Beds

About the area

Apazapan

A family-friendly stay in Apazapan awaits you at Hotel Carrizal Spa. You'll be 33.1 km (20.5 mi) from Saint Francis Municipal Market and 33.1 km (20.6 mi) from Actopan Church. Highlights at this hotel include 2 restaurants, 8 outdoor swimming pools and a full-service spa. .A day of pampering at Carrizal can include deep-tissue massages and hydrotherapy. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy access to hot springs, rafting and zip-lining. Plus you'll find Wi-Fi in public areas, a rooftop terrace and a garden. Each morning full breakfast is served between 8:30 AM and 12:30 PM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 3-property class Apazapan hotel, you'll be 34 km (21.1 mi) from Nace el rio and 36.7 km (22.8 mi) from El Lencero Ex-Hacienda Museum.

What's nearby

  • El Lencero Ex-Hacienda Museum - 57 min drive - 43.7 km

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 41 min drive

Restaurants

  • ‪Antojitos "Carolina - ‬17 min drive
  • ‪Antojitos Vallarta - ‬17 min drive
  • ‪Restaurante Campestre “Las palmas” - ‬10 min drive
  • ‪La Birrieria Palo Gacho - ‬13 min drive
  • ‪Plan del Rio (Cocos Frios) - ‬14 min drive

About this property

Hotel Carrizal Spa

Family-friendly hotel with 2 restaurants and 8 outdoor pools
As a guest of Hotel Carrizal Spa, you'll find a full-service spa, hot springs, and 8 outdoor swimming pools. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

There are 2 meeting rooms available. A rooftop terrace, spa services, and barbecue grills are also featured at the family-friendly Hotel Carrizal Spa. Self parking is free.

This 3-star Apazapan hotel is smoke free.

  • 53 guestrooms or units
  • 2 dining venues
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • No smoking on site
  • Bar or lounge
Hotel Carrizal Spa offers 53 accommodations, which are accessible via exterior corridors and feature blackout curtains. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Carrizal. Services include deep-tissue massages and massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily. There are hot springs open between 8:00 AM and 7:00 PM.

Similar properties

2 outdoor pools, pool umbrellas
Picocanoa Rodavento
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 116 reviews
The price is AU$175
includes taxes & fees
1 Mar - 2 Mar
Picocanoa Rodavento

Property amenities

Internet

  • Available in some public areas: WiFi (MXN 15 for 2 hours)

Parking and transport

  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 8:30 AM to 12:30 PM for a fee: MXN 150 to 200 for adults and MXN 70 to 120 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • 8 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Hot springs
  • Playground
  • Rafting
  • Ziplining

Family friendly

  • 8 outdoor pools
  • High chair
  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Outdoor entertainment area
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot springs
  • Hot springs open from 8:00 AM - 7:00 PM
  • Hot springs water temperature - 39 ºC
  • Hydrotherapy
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Access via exterior corridors
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:30 PM
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Carrizal Spa

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 150 to 200 for adults and MXN 70 to 120 for children
  • Fee for wireless Internet in public areas: MXN 15 (for 2 hours, rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Hot springs access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Carrizal Spa Apazapan
Carrizal Hotel Spa Apazapan
Carrizal Spa Apazapan
Hotel Carrizal Spa Hotel
Hotel Carrizal Spa Apazapan
Hotel Carrizal Spa Hotel Apazapan

Frequently asked questions

What is the cancellation policy at Hotel Carrizal Spa?

Hotel Carrizal Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Carrizal Spa?

As of 15 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Carrizal Spa on 16 Feb 2026 start from AU$138.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Carrizal Spa?

Yep, Hotel Carrizal Spa has a free self car park.

Are there any beaches close to Hotel Carrizal Spa?

The closest beach to Hotel Carrizal Spa is Chachalacas Beach (34.8 km).

Is there a spa on site at Hotel Carrizal Spa?

Yep, Carrizal is available for guests. You'll enjoy services like deep-tissue massages.

Does Hotel Carrizal Spa have a pool?

Hotel Carrizal Spa has 8 outdoor swimming pools. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Hotel Carrizal Spa?

Hotel Carrizal Spa features 8 outdoor pools, a full-service spa and 2 restaurants.

Is Hotel Carrizal Spa family-friendly?

You bet! With amenities such as a playground and 8 outdoor pools, as well as highchairs in the guestrooms, it's no surprise that Hotel Carrizal Spa is a hit with families.

Does Hotel Carrizal Spa serve breakfast?

You bet, full brekkie is served daily between 8:30 AM and 12:30 PM.

Is there a free airport shuttle available at Hotel Carrizal Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Carrizal Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Carrizal Spa?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Hotel Carrizal Spa?

No, pets and service animals are not allowed.

Hotel Carrizal Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 46 reviews
Rating 8 - Good. 7 out of 46 reviews
Rating 6 - Okay. 7 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 7 out of 46 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of nature
Stayed 1 night in May 2024

4/10 Poor

Alejandra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location and facilities were pleasant, however the service by the staff was horrendous. Staff was very negative and rude when they finally acknowledged guests. They made us feel as if we were an inconvenience to them. They were not willing to even step up to the standards of hospitability of offering options. Very poor attitude by staff. My family has been going to Carrizal for over 60 years and will continue their visits, however it's disappointing that we can't expect better service. Great service by Jazmin & Maira, the Massage Therapist who went out of their way to assist us. Thank you both and to Beto for listening to my concerns.
Stayed 1 night in Jun 2023

8/10 Good

Aholibama

Travelled with family
Liked: Cleanliness, staff & service
Amables
Stayed 1 night in Nov 2025

10/10 Excellent

Alberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien muy tranquilo x comida no se sufre ya que están los restaurantes pero si no llevas mucho dinero en la entrada venden antojitos muy ricos y económicos todo muy bien
Stayed 1 night in Sep 2025

6/10 Okay

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No hay internet (ni señal telefónica) y a pesar de ser huésped te hacen pagar por el uso, el cual es en partes muy específicas (solo restaurant) y por tiempo limitado. No existe transporte público que te lleve hasta el lugar, debe ser con auto particular o taxi el cual debes considerar el costo. El camino para bajar del hotel al balneario no es muy cómodo pues es de piedra y tiende a ser un poco peligroso y resbaloso, se podrían mejorar sus escalones. Nos tocó día de limpieza de las albercas y las empezaron a vaciar en la tarde noche, sin embargo estuvieron listas y muy limpias para el día siguiente. Las habitaciones son bastante espaciosas y cómodas solo faltó tapete/toalla para salir de la regadera. La limpieza de la habitación es buena. Respecto al restaurante los costos son un poco elevados para la comida que es promedio (sabor, calidad y variedad). No hay tiendas ni ningún comercio fijo cerca por lo que te ves obligado a consumir y/o comprar exclusivamente ahí, lo que existe son puestos de comida semifijos que solo están por la mañana.
Stayed 1 night in Aug 2025

8/10 Good

María Teresa

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

MARTHA

Travelled with family
Liked: Cleanliness, staff & service, amenities
La alberca termal está muy grande y las otras albercas también muy bien, mucha vegetación muy bonita. Lo malo es que los pisos y accesos están un poco descuidados
Stayed 1 night in Aug 2025

10/10 Excellent

silvia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Solo falta línea de teléfono
Agua termal
Buena vegetación. Muchas aves
Albercas excelente
Zona amplia
Stayed 2 nights in Jul 2025

8/10 Good

Erik Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like
Stayed 1 night in Jan 2025

2/10 Terrible

Fernando

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HICIMOS UNA RESERVACIÓN DE DOS HABITACIONES PARA PASAR UNA NOCHE Y CUANDO LLEGAMOS NO NOS PERMITIERON INGRESAR UNA MASCOTA DE RAZA MUY PEQUEÑA DE 2 MESES DE EDAD, SIN EMBARGO ELLOS SÍ TENÍAN COMO MASCOTA DEL HOTEL A UN GATO DE MUCHA MAS EDAD Y TALLA MAYOR QUE SE TIRABA INCLUSIVE SOBRE LOS SILLONES DE LA RECEPCIÓN. PEDIMOS QUE TUVIERAN CRITERIO SOBRE LA EDAD Y TALLA DE NUESTRA MASCOTA SIN EMBARGO NO LO HUBO, LES EXPLICAMOS QUE POR LA EDAD NUESTRA MASCOTA NO SALDRÍA DE SU CONTENEDOR Y NO HABRÍA MOLESTIA PARA NINGÚN OTRO HUESPED PUES NO LA TENDRÍAMOS EN SITIOS "PUBLICOS" DEL HOTEL SINO QUE LA MANTENDRÍAMOS EN LA HABITACIÓN. SOLAMENTE POR LA NOCHE QUE ESTARÍAMOS EN EL SITIO.
Stayed 1 night in Dec 2024

4/10 Poor

Arturo

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
La atencion del personal deja mucho que desear, hasta cierto punto estas incomunicado por que no hay señal de telefono y el wifi es unicamente en el restaurante con cobro, las habitaciones necesitan mucho mantenimiento, el precio es excesivo, falta de flexibilidad por parte del personal, son bastante cuadrados, no hay pagos electronicos lo cual te deja con pocas opciones
Stayed 1 night in Dec 2024

10/10 Excellent

Hirokazu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

satisfecho

Estoy muy contento por los servicios que nos brindan.
Stayed 1 night in Dec 2024

6/10 Okay

NABOR

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
puerta con problemas para habrir, regadera tapada no hay wi-fi por la noche muy oscuro
Stayed 1 night in Nov 2024

2/10 Terrible

roberto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones muy austeras no tienen pantalla ni internet muy caras para lo que ofrecen
Stayed 2 nights in Nov 2024

10/10 Excellent

Eri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar para conectar con la naturaleza, tiene varias albercas y toboganes. Tiene zona de acampar, de asadores, y canchas para jugar. El lugar es muy muy muy amplio, lleno de árboles. El personal es muy amable, nos ha tocado ver cuando lavan las albercas, las vacían y las vuelven a llenar en la noche, con lo cual al otro día están listas y limpias, lo cual nos parece muy limpio. Solemos quedarnos en cabaña campestre, cuenta con ventilador lo cual es suficiente porque en la noche refresca.
Stayed 1 night in Jun 2024

10/10 Excellent

Cesia Raquel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel totalmente de descanso solo que las albercas no estaban tan limpias.
Stayed 1 night in Jun 2024

8/10 Good

Magali

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es bonito pero sencillo las aguas termales y las albercas están bien pero el restaurante está muy caro y a la comida le hace falta sabor
Stayed 1 night in Jun 2024

2/10 Terrible

Rafael

NI PUDIMOS LLEGAR NINCONTESTATIN ELNTELEFONO PARA GUIARNOS
Stayed 1 night in May 2024

2/10 Terrible

Mercedes

Disliked: Cleanliness, staff & service, property conditions & facilities
Yo reservé en hotel carrizal spa. Y según ellos eran una cabaña,
Stayed 1 night in Feb 2024

10/10 Excellent

Eri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomiendo ir a descansar, disfrutar de la naturaleza y aguas termales, compartir momentos de tranquilidad.
Stayed 1 night in Jan 2024

6/10 Okay

OFELIA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Instalar módem la recepción

En administración no tenía registro de que ya había pagado mi reservación. Me hicieron ir a comprar una tarjeta con internet. Dado que haya no hay servicio Telcel para descargar mi comprobante de pago. Deberían instalar internet en la administración para mejorar el servicio
Stayed 1 night in Jan 2024

6/10 Okay

Rafael

Travelled with family
Liked: Property conditions & facilities, room comfort

Deberían mejorar

El balneario es bonito, el hotel se ve algo descuidado, la atención en recepción la califico de mala ya que la persona a cargo te da la información como si la estuviera recitando, No dejan shampoo en el baño. No hay internet, y si quieres tenerlo, hay que ir al balneario y pagar por él. Reservé dos noches pero solo estuve una. Recomiendo el balneario
Balneario
Stayed 2 nights in Jul 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
las aguas termales es lo mejor
Stayed 1 night in Oct 2023

10/10 Excellent

Eri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito ambiente, el lugar es excelente para relajarse en medio de la naturaleza, Pudimos disfrutar de jugar, nadar, comer, observar, Todos son muy amables. Regresamos sin duda
Stayed 1 night in Oct 2023

6/10 Okay

Uriel

Stayed 1 night in Sep 2023