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Citystay

Property class: 2

Photo gallery for Citystay

A hotel room with two beds, a large mirror, wall sconces, and a potted plant.
A small round table with a magazine and a potted plant.
A modern room with a brown leather chair, a small round table with a lamp, and a potted plant.
A small round table with a potted aloe vera plant, two clear glasses, and a bottle of spa intense water.
Two buildings with distinct architectural styles, one with a modern facade and the other with traditional brickwork and dormer windows.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is AU$188
includes taxes & fees
23 Aug - 24 Aug

Explore the area

View map
43 Burchtgracht, Antwerp, Vlaanderen, 2000
  • Place, Steen Castle
    ‪2 min walk‬
  • Place, Antwerp Market Square
    ‪3 min walk‬
  • Place, Cathedral of Our Lady
    ‪3 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪39 min drive‬

Room options

View all photos for Deluxe Double Room, City View

A modern hotel room with a large bed, a bedside table, a lamp, a plant, and a window with curtains.

Deluxe Double Room, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Courtyard View

A corner room with a black leather armchair, a small round table with a potted plant, and a floor lamp.

Deluxe Double Room, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, Multiple Beds, Non Smoking

A modern bedroom with a bed, a seating area, and a bookshelf.

Deluxe Suite, Multiple Beds, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

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About the area

Antwerp

At Citystay you'll be within steps of Butcher's Hall and Steen Castle. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, express check-in and express check-out. Additionally, you'll find a fridge in a common area, tour/ticket assistance and multilingual staff. .Sights within a 15-minute walk of this Old Town hotel include National Maritime Museum and Antwerp City Hall.

What's nearby

  • Steen Castle - 2 min walk - 0.2 km
  • Antwerp Market Square - 3 min walk - 0.3 km
  • Cathedral of Our Lady - 3 min walk - 0.3 km
  • Antwerp City Hall - 3 min walk - 0.3 km
  • Green Square - 6 min walk - 0.5 km

Getting around

  • Antwerp Port House Tram Stop - 5 min drive
  • Antwerp-South Station - 8 min drive
  • Brussels Airport (BRU) - 41 min drive

Restaurants

  • ‪Caffe Mundi - ‬3 min walk
  • ‪Cabron - ‬5 min walk
  • ‪Ultimatum - ‬4 min walk
  • ‪ToiToiToi - ‬3 min walk
  • ‪Kid's Rhythm 'n Blues Kaffee - ‬4 min walk

About this property

Citystay

Citystay offers its guests multilingual staff, tour/ticket assistance, and express check-in. WiFi is free in public spaces. Citystay also features express check-out and a fridge in a common area.

This Antwerp hotel is smoke free.

  • 7 guestrooms or units
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
  • Fridge in a common area
Citystay offers 7 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, and hairdryers. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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HotelO Kathedral Antwerp
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  • Free Wi-Fi
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The price is AU$163
includes taxes & fees
6 Sept - 7 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 31 per day)

Things to do

  • Bicycle storage

Conveniences

  • Luggage storage
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Handrails in hallways (80 centimetre high)
  • Handrails in stairways (80 centimetre high)
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.58 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 31 per day(328 ft away; open 24 hours)
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property is also known as

CITYSTAY Hotel Antwerp
CITYSTAY Antwerp
CITYSTAY Hotel
CITYSTAY Hotel
CITYSTAY Antwerp
CITYSTAY Hotel Antwerp

Frequently asked questions

What is the cancellation policy at Citystay?

Citystay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citystay?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Citystay on 23 Aug 2026 start from AU$188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Citystay?

No, Citystay does not offer an airport shuttle service.

What time are check-in & check-out at Citystay?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Citystay?

No, pets are not allowed.

Citystay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 56 out of 72 reviews
Rating 8 - Good. 13 out of 72 reviews
Rating 6 - Okay. 1 out of 72 reviews
Rating 4 - Poor. 1 out of 72 reviews
Rating 2 - Terrible. 1 out of 72 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the location of the property was Perfect!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kiren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was amazed by how nice this property was! The room was huge, clean and well furnished. The property manager was extremely responsive. The location is great! I will definitely stay here again when in Antwerp!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean, roomy, convenient.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

ELENI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really have enjoyed our stay. Big rooms, clean, friendly service.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room quality and location for the price
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Helen Grace M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It looks small from the outside but the room is really huge and the additional toilet was a bonus! The beds are big and comfortable.I would definitely recommend this hotel
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was great and the staff was responsive.
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Tristan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms. There is no staff on site but they are available via text message
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option in Antwerp

Great location. Excellent service. Nice rooms with space to swing a cat. All in all a great place!
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Johann

Liked: Cleanliness, property conditions & facilities, room comfort
Well equipped, well located in town. Efficient.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel - clean, quiet and safe - located in the heart of old town and closed to all main attractions. The room has all necessary amenities . Coffee , tea maker and bottled water were a great plus. A lot of great restaurants are just in a few steps away. Would definitely recommend this place to stay.
Stayed 3 nights in Jan 2023
Verified review

10/10 Excellent

Ehsanul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really this property was best for my trip. Only doesn't have Freeze and Microwoven.
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful small hotel

CITYSTAY has eight or ten rooms in a quiet building in the historic district. I understand the rooms were remodeled in May 2019, which is consistent with the wonderful room we had. Our room was large, recently remodeled with quality, and had a great air conditioning system and mattress. I would definitely stay at this hotel again.
Stayed 3 nights in Jun 2019
Verified review

8/10 Good

ILSE

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received prompt reply when I message the owner for help. My family is very happy with the room. I will highly recommend citystay when you make your stop in Antwerp. (:
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Located on the edge of the central historic district, with its winding cobblestone streets, Citystay was a bit difficult to find. Once there, however, we were in easy walking district of the main sites as well as the university district, opera area, and southern museums. The room/studio apartment was very large, sunny, comfortable, and perfectly outfitted with furniture and equipment. In fact it was a better hotel room than our follow-on room in Amsterdam, at one-third of the cost. Citystay is a bit of a walk from the tram stop but very good value.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, property conditions & facilities
Excellent property and great location. No onsite staff. If your cell phone is limited in Belgium it is difficult to get into the property as they text to entry code to you. Very nice and clean but no bodywash or shampoo was in the dispenser. Bring your own.
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is so dirty. The amount of hair in the bed and comforter was ridiculous. The towel in the bathroom was so full of hair. I asked if the room had been cleaned, the guy was a jerk. I told him I would not sleep on the sheets. He said I could go down stairs and grab “clean” sheets or he would do it tomorrow. I had no problem grabbing clean sheets. The sheets were thrown in a large Landry hamper. NOT CLEAN!!! All he had to say was sorry for the dirty sheets and room. He was so rude and no accountability. I decided to leave that day and not stay there. He was nice enough??? To tell me he “didn’t need to deal with this and I could find somewhere else to stay and would refund my money. He only refunded part of the money
Verified review

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Posizione ottima vicina al centro. Hotel essenziale ma stanza spaziosa e comoda. Non c'è ascensore ma con una valigia piccola non è stato un problema. Personale molto gentile e sollecito, zona molto tranquilla.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

sandro

Liked: Cleanliness, staff & service, amenities
Quarto amplo, banho ótimo, localização perfeita.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Espen

Liked: Cleanliness, amenities
Rent og ryddig. Sentralt til gamlebyen. Bra valuta for pengene.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

YeeHan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een zeer schone en ruime appartement voor een gezin met jonge kinderen. Appartement is voorzien van alle gemakken om je verblijf zo aangenaam mogelijk te maken. Alles was op loopafstand bereikbaar ( centrum, winkels, bezienswaardigheden). Parkeergarage om de hoek, ideaal om je bagage af te droppen. Host reageert direct op al je vragen, super attent en vriendelijk! Wij hebben een super verblijf gehad in deze accommodatie. Mocht je een verblijf zoeken in het hartje Antwerpen, zoek niet verder dit is het verblijfsadres waar je moet zijn!!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles geweldig! Vooral de bedden 😍😍😍! Ik heb in tijden niet zo lekker geslapen. Wij komen zeker terug! Om rekening mee te houden / te verbeteren: - parkeren! 31€ voor een dagkaart in de parkeergarage vlakbij is best erg veel geld en toch een stukje lopen. Als daar een betere oplossing voor is, houden we ons aanbevolen. - er is geen tv op de kamer (hoewel we het nu niet gemist hebben) - er is geen lift, wij hadden geen problemen met de trap, was ook maar 1 etage, maar voor anderen wel iets om rekening mee te houden
Plekje voor je spullen
Hotelkamer
Uitzicht vanuit de kamer
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We hebben een fantastisch verblijf gehad. Tobias is een geweldige gastheer, erg service gericht. De kamers zijn ontzettend ruim en sfeervol. De bedden liggen heerlijk! Op loopafstand kan de auto geparkeerd worden voor 6 euro per 24 uur. Gelijk om de hoek kan de auto geparkeerd worden voor 30 euro per 24 uur. Volgende keer reserveren we zeker weten de 4 persoonskamer, die zag er ook geweldig uit. Bedankt voor ons fijne verblijf!
Stayed 1 night in Jan 2025