See all properties
Save

Mitsis Rinela

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Photo gallery for Mitsis Rinela

Terrace/patio
6 restaurants, breakfast, lunch, dinner served; international cuisine
Bar (on property)
Beach bar
Superior Double Room, Sea View, Beachfront | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
The current price is AU$738
includes taxes & fees
11 July - 12 July

Explore the area

Map
Palea EO Irakliou Agiou Nikolaou,, Heraclio, Hersonissos, Crete, 71500
  • Cretaquarium
    ‪3 min drive‬
  • Watercity Waterpark
    ‪3 min drive‬
  • Heraklion Port
    ‪13 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪10 min drive‬

Room options

View all photos for Superior Double Room, Sea View, Beachfront

Superior Double Room, Sea View, Beachfront

Superior Double Room, Sea View, Beachfront

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 20 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite Sea View

Junior Suite Sea View

Junior Suite Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Garden View

1 bedroom, free minibar, in-room safe, desk

Superior Double Room, Garden View

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite Sharing Pool

1 bedroom, free minibar, in-room safe, desk

Junior Suite Sharing Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Sea View

View from room

Superior Double Room, Sea View

8.8 out of 10
Excellent
(11 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 20 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Suite Private Pool

Superior Suite Private Pool

Superior Suite Private Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 48 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Family Two-Bedroom Suite Swim up sharing pool

50-inch flat-screen TV with satellite channels, TV

Family Two-Bedroom Suite Swim up sharing pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 46 sq m
  • Sleeps 5
  • 2 Single Beds and 2 Single Sofa Beds OR 1 Double Bed and 3 Single Sofa Beds

View all photos for Superior Suite Sharing Pool

1 bedroom, free minibar, in-room safe, desk

Superior Suite Sharing Pool

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 48 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Superior Family Suite Sharing Pool

Superior Family Suite Sharing Pool

Superior Family Suite Sharing Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 27 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Superior Villa Private Pool

Superior Villa Private Pool

Superior Villa Private Pool

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 77 sq m
  • Sleeps 6
  • 4 Single Beds and 2 Single Sofa Beds OR 2 Double Beds and 2 Single Sofa Beds

View all photos for Family Suite Private Courtyard

1 bedroom, free minibar, in-room safe, desk

Family Suite Private Courtyard

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Superior double Sea View (Customized for mobility needs)

View from room

Superior double Sea View (Customized for mobility needs)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite Garden View

1 bedroom, free minibar, in-room safe, desk

Junior Suite Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Private Residence

1 bedroom, free minibar, in-room safe, desk

Private Residence

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
2 bedrooms
  • 76 sq m
  • Sea view
  • Sleeps 6
  • 2 Double Beds and 2 Single Sofa Beds

View all photos for Superior Bungalow Private Courtyard

1 bedroom, free minibar, in-room safe, desk

Superior Bungalow Private Courtyard

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Sea Front Sharing Pool

1 bedroom, free minibar, in-room safe, desk

Superior Double Sea Front Sharing Pool

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 25 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite Sea Front Sharing Pool

Suite Sea Front Sharing Pool

Suite Sea Front Sharing Pool

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 48 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Superior Double Swim up Sharing Pool

1 bedroom, free minibar, in-room safe, desk

Superior Double Swim up Sharing Pool

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

You may also like

Ad
Outdoor pool

Aquila Atlantis Hotel

Heraklion
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,001 reviews
The price is AU$339
includes taxes & fees
23 July - 24 July
Aquila Atlantis Hotel

About the area

Hersonissos

A luxury stay in Hersonissos awaits you at Mitsis Rinela. You'll be 2.9 km (1.8 mi) from Dinosauria Park and 3.9 km (2.5 mi) from Watercity Waterpark. Highlights at this beachfront hotel include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at Zeen Spa can include sports massages, detox wraps and body scrubs along with aromatherapy and thalassotherapy. The buffet restaurant, Main Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. With 2 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and nightclub. Other amenities include free Wi-Fi in public areas, a gym and a free children's club. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free valet parking. .Within a 15-minute drive of this 5-property class Hersonissos hotel, attractions include Heraklion Port and Port of Hersonissos.

What's nearby

  • Cretaquarium - 3 min drive - 2.3 km
  • Watercity Waterpark - 3 min drive - 3.1 km
  • Gouves Beach - 4 min drive - 4.2 km
  • Heraklion Port - 13 min drive - 14.8 km
  • Palace of Knossos - 15 min drive - 13.7 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 15 min drive

Restaurants

  • ‪Road Trip - ‬4 min drive
  • ‪Taverna Ambrosia - ‬14 min walk
  • ‪Ξερολιθιά & Ελιά - ‬5 min walk
  • ‪Senso - ‬16 min walk
  • ‪Yefsis Main Restaurant - ‬3 min drive

About this property

Mitsis Rinela

Luxury hotel on the beach, with 2 outdoor pools
Some rates at Mitsis Rinela are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the hotel's beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Mitsis Rinela, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 poolside bars. Public spaces have free WiFi. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

This 5-star Hersonissos hotel is smoke free.

  • 396 guestrooms or units
  • 2 levels
  • 33 buildings
  • 6 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Locker space
  • Bar or lounge
  • 1 conference room
Mitsis Rinela offers 396 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Zeen Spa has massage/treatment rooms and couples treatment room(s). Services include sports massages, facials, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Greek, Italian, Polish, Russian

Similar properties

Hot tub, Turkish bath/hammam, body treatments, aromatherapy

Mitsis Selection Laguna

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.6 out of 5, Wonderful, 738 reviews
The price is AU$636
includes taxes & fees
11 July - 12 July
Mitsis Selection Laguna

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beach BBQ Corner
  • Chinese Restaurant
  • Main Restaurant
  • Taverna Restaurant
  • Traditional Greek pies

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Mountain biking
  • Nightclub
  • Pilates classes
  • Playground
  • Rowing/canoeing
  • Scuba diving
  • Shopping
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 33 buildings
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 7 November and 27 March.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 1039Κ015A0018900

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Mitsis Beach
Mitsis Beach Resort
Mitsis Rinela
Mitsis Rinela Beach Chersonissos
Mitsis Rinela Resort
Rinela
Rinela Beach
Rinela Beach Mitsis
Rinela Beach Resort
Rinela Mitsis
Mitsis Rinela Beach Resort Gouves
Mitsis Rinela Beach Resort
Mitsis Rinela Beach Gouves
Mitsis Rinela Beach Resort All Inclusive
Mitsis Rinela Beach Resort All Inclusive Gouves
Mitsis Rinela Beach All Inclusive Gouves
Mitsis Rinela Beach All Inclusive
Mitsis Rinela Beach Resort Spa All Inclusive
Mitsis Rinela Inclusive Gouve

Frequently asked questions

What is the cancellation policy at Mitsis Rinela?

Mitsis Rinela offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mitsis Rinela?

As of 10 July 2025, prices found for a 1-night stay for 2 adults at Mitsis Rinela on 11 July 2025 start from AU$711.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mitsis Rinela?

Yep, Mitsis Rinela has a free self car park and free valet parking.

Are there any beaches close to Mitsis Rinela?

The closest beach to Mitsis Rinela is Stalis Beach (16 km).

Is there a spa on site at Mitsis Rinela?

Yep, Zeen Spa is available for guests. You'll enjoy heaps of services like detox wraps, body scrubs and facials, as well as sports massages.

Does Mitsis Rinela have a pool?

Mitsis Rinela has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Mitsis Rinela have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Mitsis Rinela?

Mitsis Rinela features a private beach, 2 beach bars and 2 outdoor pools. All guestrooms come with 24-hour room service and free minibar items.

What makes Mitsis Rinela a romantic place to stay?

Couples spa treatments and beachfront dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Mitsis Rinela.

Is Mitsis Rinela family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Mitsis Rinela is a hit with families.

Does Mitsis Rinela serve breakfast?

Yeah, complimentary buffet brekkie is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Mitsis Rinela?

No, Mitsis Rinela does not offer an airport shuttle service.

Is there a bar or restaurant at Mitsis Rinela?

Relax with a coldie at the 2 beach bars or 2 poolside bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Mitsis Rinela?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Mitsis Rinela?

No, only service animals are allowed.

Mitsis Rinela Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 318 out of 505 reviews
Rating 8 - Good. 122 out of 505 reviews
Rating 6 - Okay. 34 out of 505 reviews
Rating 4 - Poor. 21 out of 505 reviews
Rating 2 - Terrible. 10 out of 505 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Erika

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
For the price we paid, I expected a much better experience. The food was terrible, and the air conditioning in my suite didn’t work. I reported it to staff three times, but no one ever came to check it out. I upgraded to the family suite, and unfortunately, my sister-in-law, who is half Black, felt extremely disrespected by the staff. They completely ignored her requests to the point that I had to step in and ask on her behalf. To make things worse, the makeshift bed downstairs had fleas. We later realized that the sliding doors are often left open, allowing stray cats to come in and lay on the couches—we actually saw this happen one night when it rained. Overall, this stay was disappointing and definitely not worth the money.
Stayed 6 nights in Apr 2025

10/10 Excellent

KHAUSHAL BANU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My siblings and I had a pleasant stay at Mitsis Rinela. The rooms were extremely comfortable, clean, and the staff were very helpful and accommodating. The restaurants had a wide variety of food to choose from, and there was entertainment on every night we were there. Definitely a hotel to stay at during a visit to Heraklion.
Stayed 3 nights in Apr 2025

10/10 Excellent

Vinay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort I’ve stayed at in years. Great food, pool and private beach. The room was immaculate and the staff was friendly and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bahar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at this hotel was nothing short of exceptional! Having enjoyed several all-inclusive holidays in the past, we can confidently say this one stands out as the best by far. The variety of food options was simply incredible—there was so much to choose from that we were spoiled for choice! From an abundance of healthy dishes to excellent vegetarian options, every meal was a delight. Our room was immaculate, chic, and beautifully decorated, with a spacious and modern bathroom that exceeded our expectations. Housekeeping ensured our room was spotless every day, always adding a personal touch with their care and attentiveness. The restaurants provided top-notch service alongside an impressive selection of dishes. Every meal felt like a special occasion, leaving us consistently impressed. The hotel’s location by the sea was breathtaking. Sipping expertly crafted cocktails on the beach while enjoying the serene views was an absolute highlight. The pizza and burger station added a fun and convenient touch that we absolutely loved. If we could give this hotel more than 10 stars, we absolutely would! We're already planning to explore another Mitsis hotel in the future, thanks to this unforgettable experience. A heartfelt thank-you to the entire team for making our stay so remarkable. If we return to Crete, there’s no question—we’ll be back to stay with you again!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In my over 50 years of travel, lucky me, this has to be one of the best hotels I have ever had the pleasure of staying at. Wonderful food. Wonderful staff. Pure luxury. I cannot praise this place enough. Thank you Mitsis.
Stayed 7 nights in Nov 2024

8/10 Good

Tija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was short but good
Stayed 2 nights in Nov 2024

8/10 Good

Kinga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, renovated hotel. Good food although a lot of difficulties with booking restaurants as the hotel was very busy. Good selection of snacks/pizza/grill between breakfast and dinner. Good facilities and lovely beach. Water in the pool very cold in late October; it would be nice if the pool was heated.
Stayed 7 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Raghid

Liked: Cleanliness, staff & service, amenities
.
Stayed 8 nights in Oct 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most amazing time at Mitsis Renela. It’s absolutely gorgeous. Unfortunately, I experienced food poisoning on my second time which wasted our evening. The hotel simply asked why I didn’t call for the doctor but I wouldn’t normally think to call a doctor for food poisoning. Although this was very unfortunate, every other aspect of the hotel is great.
Stayed 6 nights in Oct 2024

10/10 Excellent

liron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

4/10 Poor

Pavol

Travelled with family
Liked: Cleanliness

Not 5 star hotel service

Service was average, staff is obviously not really happy. Receptionist had really strange attitude. There is no gym, just outside some kind of TRX hanging from the ceiling and few kettle bells in the room. Room was nice but salty water in the shower. Breakfast: there was not proper Greek teas, even though you are in Greek restaurant. Scrambled eggs very salty, rice hard and salty again. This is not 5 star hotel service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mahmood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time here. Food and facilities were great. Staff were so nice to us and treated us very well. I would recommend this hotel to everyone and I will def be coming back again
Stayed 7 nights in Oct 2024

10/10 Excellent

Adam

Stayed 5 nights in Sep 2024

10/10 Excellent

Jennifer Diane

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with all the amenities. Wonderful experience and they treat you like royalty.
Stayed 3 nights in Oct 2024

10/10 Excellent

Millicent E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly tge rooms were very modern and clean I highly recommend
Stayed 6 nights in Oct 2024

10/10 Excellent

Amy Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Christos who worked at the main bar was a particular highlight for us. The only slight let down was the food quality in a few of the restaurants and the ability to book them. Otherwise perfect!
Stayed 5 nights in Sep 2024

10/10 Excellent

Christopher

Stayed 7 nights in Aug 2024

8/10 Good

david

Liked: Staff & service, property conditions & facilities
Stayed 14 nights in Aug 2024

10/10 Excellent

Heli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for such a wonderful stay ❤️❤️❤️
Stayed 4 nights in Sep 2024

10/10 Excellent

Narandra Chhotubhai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The superior double sea facing shared pool room had amazing views . The pool was quiet so my 5 year old loved having his own pool. The private beach was walking distance, took 5 minute and you on the beach.
Stayed 6 nights in Aug 2024

10/10 Excellent

Slagyan, London

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is fantastic, the best we have been in Greece. Food is great, lot to choose from! Beach is perfect! Staff are great. Facilities are amazing, clean everywhere. We will be coming back for sure. Thank you Mitsis, we enjoyed our holiday so much.
Stayed 9 nights in Aug 2024

10/10 Excellent

Randip Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Jiri

Stayed 7 nights in Aug 2024

10/10 Excellent

Sarah, Mercer Island

Travelled with group
Liked: Amenities, property conditions & facilities
Beautiful vacation!!! It was just amazing! The room, the service, the food, the beach and pool all was just a dream!!! Would definitely go back!
Stayed 6 nights in Aug 2024