2/10 Terrible
Veronica
27 Sept 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go elsewhere - dirty, old hotel
This hotel should not be part of the Hilton chain. Just awful. The hotel address does not work with gps and I wound up in the middle of nowhere in the dark had to call the hotel three times before they answered and I was told that it happens all the time but that they do not change their website. He told me to enter Cracker Barrell in gps to get there. (My car bottomed out on their pothole filled parking lot). When I checked in, the clerk charged me $75 additional for my service dog and said if I gave him $40 cash he wouldn’t charge me. (Gave him my credit card and after telling the clerk the following morning was refunded the fee).
The hotel is so run down and filthy with stained rugs, peeling wallpaper and a terrible old smoke/mildew smell everywhere. My tv would not access any of the channels. The desk clerk was totally unhelpful. I asked if I could just stream and was told that requires a different tv and I would have to move rooms. I gave up and just watched on my iPad. This was one of two hotels in the area and if I was not exhausted and it wasn’t so late I would have driven to the next town to find a more habitable hotel. This place was the worst and I cannot recommend it at all.
Veronica
Stayed 1 night in Sep 2025