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Fortune Resort Benaulim Goa - Member ITC Hotels' Group

3.5 star property

Photo gallery for Fortune Resort Benaulim Goa - Member ITC Hotels' Group

Outdoor pool, open 7:00 AM to 8:00 PM, pool loungers
Deluxe Room, 1 King Bed, Garden View
Exterior
Reception
Luxury Suite, Garden View (Royal Suite)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$84
includes taxes & fees
3 July - 4 July

Explore the area

View map
1795/H, Calwaddo, Benaulim, Goa, 403716
  • Place, Vaddi Beach
    ‪14 min walk‬
  • Place, Benaulim Beach
    ‪3 min drive‬
  • Place, Colva Beach
    ‪15 min drive‬
  • Airport, Goa (GOI-Dabolim)
    ‪63 min drive‬

Room options

Suite, 1 King Bed, Garden View (Chalets)

  • Garden view
  • 18 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

  • Garden view
  • 19 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Garden View (Premium Garden View Room)

Premium bedding, down duvets, memory-foam beds, minibar

Premium Room, Garden View (Premium Garden View Room)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite, Garden View (Royal Suite)

Premium bedding, down duvets, memory-foam beds, minibar

Luxury Suite, Garden View (Royal Suite)

  • Garden view
  • 51 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Pool View (Premium Pool View Room)

Premium bedding, down duvets, memory-foam beds, minibar

Premium Room, Pool View (Premium Pool View Room)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, Garden View (Garden View Suite)

Premium bedding, down duvets, memory-foam beds, minibar

Premium Suite, Garden View (Garden View Suite)

  • Garden view
  • 51 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Garden View (Premium Room with Private Garden)

Premium bedding, down duvets, memory-foam beds, minibar

Premium Room, Garden View (Premium Room with Private Garden)

  • Garden view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About the area

Benaulim

A family-friendly stay in Benaulim awaits you at Fortune Resort Benaulim Goa - Member ITC Hotels' Group. You'll be within a 15-minute walk of Vaddi Beach and 1.8 km (1.1 mi) from Benaulim Beach. Highlights at this Art Deco resort include in-room free WiFi, balconies and LCD TVs. .The restaurant, Joecons Garden Restaurant, is open for breakfast, lunch and dinner. Joecons Bar is the resort's own bar. Enjoy the outdoor swimming pool, free kids' club, steam room and kids' swimming pool. 2112 square feet (196 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include limo/town car service. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls, an off-lead area and pet-sitting services. There's also free self parking, along with the convenience of an airport shuttle. .Near this 3.5-property class Benaulim resort, you'll find Colva Beach.
View more Resorts in BenaulimOpens in a new window

What's nearby

  • Vaddi Beach - 14 min walk - 1.2 km
  • Benaulim Beach - 3 min drive - 1.4 km
  • Sernabatim Beach - 8 min drive - 3.5 km
  • Varca Beach - 11 min drive - 3.8 km
  • Colva Beach - 15 min drive - 6.2 km

Getting around

  • Madgaon Junction Station - 8 min drive
  • Dabolim Airport (GOI) - 42 min drive

Restaurants

  • ‪Beno - ‬15 min walk
  • ‪Cookhm - ‬3 min drive
  • ‪Kava - ‬6 min drive
  • ‪Feli Tavern - ‬4 min drive
  • ‪Pausenbrot German Bakery - ‬4 min drive

About this property

Fortune Resort Benaulim Goa - Member ITC Hotels' Group

Fortune Resort Benaulim Goa - Member ITC Hotels' Group offers its guests a kids' pool, an outdoor pool, and a steam room. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include 3 meeting rooms and limo/town car service. Event space at this resort measures 2112 square feet (196 square metres) and includes conference space. A terrace, a complimentary children's club, and barbecue grills are also featured at the family-friendly Fortune Resort Benaulim Goa - Member ITC Hotels' Group. An airport shuttle (available 24 hours), a theme park shuttle and a train station drop-off service are available for a fee. Self parking is free. The property offers extended parking privileges.

This 3.5-star Benaulim resort is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 3 levels
  • 2112 sq ft of conference space
  • 196 sq. m of conference space
  • Built in 2009
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Fortune Resort Benaulim Goa - Member ITC Hotels' Group offers 102 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature down duvets and premium bedding. 39-inch LCD televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Reception
Fairfield by Marriott Goa Benaulim
Benaulim
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 192 reviews
The price is AU$100
includes taxes & fees
1 July - 2 July
Fairfield by Marriott Goa Benaulim

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Secured, uncovered extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 450 to 1,000 for adults and INR 225 to 500 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Joecons Bar
  • Joecons Garden Restaurant
  • Zodiac

Things to do

  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,112 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets: INR 2950 per pet, per night
  • Food and water bowls, an off-lead area, pet-sitting services and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: INR 4130
  • Christmas Day (25 December) Gala Dinner per child: INR 2065 (from 7 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 5900
  • New Year's Eve (31 December) Gala Dinner per child: INR 2950 (from 7 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 450 to 1000 for adults and INR 225 to 500 for children
  • Airport shuttle fee: INR 2950 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: INR 2950 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, cash and mobile payments. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

Property Registration Number HOTS000141

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Joecons
Joecons Beach
Joecons Beach Benaulim
Joecons Beach Resort
Joecons Beach Resort Benaulim
Joecons Beach Hotel Benaulim
Joecons Beach Resort Goa/Benaulim
Joecons Beach Resort Goa/Benaulim
Joecons Beach Resort
Fortune Resort Benaulim Goa
Fortune Resort Benaulim Goa Member ITC Hotels' Group
Fortune Resort Benaulim Goa - Member ITC Hotels' Group Resort
Fortune Resort Benaulim Goa - Member ITC Hotels' Group Benaulim

Frequently asked questions

What is the cancellation policy at Fortune Resort Benaulim Goa - Member ITC Hotels' Group?

Fortune Resort Benaulim Goa - Member ITC Hotels' Group offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fortune Resort Benaulim Goa - Member ITC Hotels' Group?

As of 3 June 2026, prices found for a 1-night stay for 2 adults at Fortune Resort Benaulim Goa - Member ITC Hotels' Group on 3 July 2026 start from AU$84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fortune Resort Benaulim Goa - Member ITC Hotels' Group?

Yep, Fortune Resort Benaulim Goa - Member ITC Hotels' Group has a free self car park.

Are there any beaches close to Fortune Resort Benaulim Goa - Member ITC Hotels' Group?

Yep, Fortune Resort Benaulim Goa - Member ITC Hotels' Group is a short 14-minute walk from Vaddi Beach. Fun beach activities include snorkelling and parasailing.

Does Fortune Resort Benaulim Goa - Member ITC Hotels' Group have a pool?

Fortune Resort Benaulim Goa - Member ITC Hotels' Group has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:00 AM to 8:00 PM.

What makes Fortune Resort Benaulim Goa - Member ITC Hotels' Group a romantic place to stay?

Al fresco dining and a lounge bar, as well as memory foam beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Fortune Resort Benaulim Goa - Member ITC Hotels' Group.

Is Fortune Resort Benaulim Goa - Member ITC Hotels' Group family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Fortune Resort Benaulim Goa - Member ITC Hotels' Group is a hit with families.

Does Fortune Resort Benaulim Goa - Member ITC Hotels' Group serve breakfast?

Yep, buffet breakfast is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Fortune Resort Benaulim Goa - Member ITC Hotels' Group?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Fortune Resort Benaulim Goa - Member ITC Hotels' Group?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Fortune Resort Benaulim Goa - Member ITC Hotels' Group?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Fortune Resort Benaulim Goa - Member ITC Hotels' Group?

Furry friends are welcome at Fortune Resort Benaulim Goa - Member ITC Hotels' Group, with dog exercise areas, pet-sitting services, food and water bowls and litter trays on offer.

Fortune Resort Benaulim Goa - Member ITC Hotels' Group Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 35 out of 106 reviews
Rating 8 - Good. 52 out of 106 reviews
Rating 6 - Okay. 9 out of 106 reviews
Rating 4 - Poor. 5 out of 106 reviews
Rating 2 - Terrible. 5 out of 106 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Puneet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel was well kept and clean, staff was very friendly
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Glenys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent service throughout stay. Staff were so helpful and friendly
Stayed 4 nights in Jan 2024
Verified

8/10 Good

Eulogio

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, property conditions & facilities
Staff spl sheena desk clerk was very helpful and sweet girl 20 out 20 i give her i happy to choose that resort
Stayed 4 nights in May 2024
Verified

8/10 Good

Vansh

Liked: Cleanliness, staff & service, property conditions & facilities
restaurant lil on the higher side, if breakfast is complimentary then good, rooms are clean, housekeeping cleans the rooms everyday, friendly people sometimes
Stayed 3 nights in May 2024
Verified

6/10 Okay

Nidhi

Liked: Amenities
Disliked: Cleanliness, staff & service
little old and rustic
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Celso

Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable, good service, environment very good, facilities available. Vey well maintained and the staff well trained very pleasant. and cooperative. Parking available with security..
Stayed 2 nights in May 2023
Verified

8/10 Good

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a quiet location with limited choice of local amenities in the surrounding area. Great use of the local transfer to the the beach Joecons restaurant. Food excellent with a wide choice at breakfast and also at dinner. Pity limited sunbeds at the pool. Great service from the reception manager Vincent and team who was very accommodating. Cleaning staff who cleaned our room was also accommodating when we requested little extras.
Stayed 4 nights in Mar 2024
Verified

2/10 Terrible

Karan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth it
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Erityisen ystävällinen ja auttavainen henkilökunta! Kaunis, hyvin hoidettu hotelli, ja puutarha-alueet. Hyvä aamupala. Kauniit, siistit huoneet.
Stayed 15 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good all round property but the system you use for payments and wifi are archaic and way behind th systems in Vietnam, which is a country far behind India in the holiday business.
Stayed 6 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Rooms were a little basic, 1 draw and only a couple of shelves in cupboards. Pool areas were nice and gardens well maintained. None of the water features were in use and pool jacusie was under maintenance
Stayed 12 nights in Feb 2019
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining ambience excellent, staff extremely helpful and friendly. Uncrowded pool area's, food choice amazing. Rooms clean and good size but a little tired.
Stayed 11 nights in Jan 2019
Verified

8/10 Good

Kirstin

Liked: Staff & service
Ok stay. Clean enough. Very incompetent front desk staff. No help in simple taxi and tour type requests, as well as, a lot of misunderstanding of simple needs. Very unorganized and made me wonder how they actually run such a large facility. Funny enough it’s probably the actual staff not the bosses. A little more than what you should pay but it was clean and safe enough. Breakfast ok. Lunch/dinner very mediocre.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Maneesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Average Neighbourhood

Everything was above average, apart from the neighbourhood. It is a little quiet, with not many restaurants etc
Verified

8/10 Good

Anton

Liked: Staff & service, room comfort

Ok upplevelse

gratis wi-fi och sen utcheckning lovades, inget stämde
Stayed 2 nights in Dec 2017
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, Good for family and close to the beach

Nice hotel, The personnel’s were very good, Just to name few, Pinok, Grata at the reception, Ashok, Sanjay and Hemmant at the kitchen.. very helpful and always paying attention to the guests need. The food, AWESOME! Xmas and the New Year Party, was well organized. Thanks to Joecons staffs. On behalf of my kids, my wife and from me. We had a great time and, when we travel to Goa again in future, we will surely stay at Joecons.
Stayed 8 nights in Dec 2017
Verified

8/10 Good

Nidhi

Liked: Cleanliness, staff & service, property conditions & facilities
We were on family vacation so we booked 1 room. 2 adults plus 2 kids. Initially we were given a room with 2 joined single beds which was uncomfortable to the kids.after 1 night we were shifted to a double bed room. Then it was ok. I wish it was done from the first day itself. Rest all was good. Would surely recommend the resort to others.
Stayed 3 nights in Dec 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very beautiful resort

I enjoyed my 3 day stay here. Children's room nd the pool was the best thing since I was travelling with my kids. Staff is very helpful. Resort has so much greenery that it's a pleasure to the eyes.
Stayed 3 nights in Oct 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was pleasant stay at the hotel. Location is nice and the staff was also supported.
Stayed 2 nights in Jun 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little find

Great location. Friendly staff. Comfortable room
Stayed 1 night in Jul 2017
Verified

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located, services can be improved

Front Office needs to be more cooperative. Wifi made available is not reliable unless one buys an extra pack. Well planned and good facilities and staff are generally very good. A BIG MINUS is the mafia of taxi operators who are nothing but extortionist. The hotel is of no assistance to guests as far as transport is concerned and rates are ridiculous. If you intend to roam around and need transport you need your own vehicle - otherwise avoid this resort. Hence only OK for those with own vehicles or those wanting to relax in-house.
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
A lovely hotel and good staff. Kitchen and restaurant staff excellent met all the needs and very attentive. Thanks to Raj, Gill and all others names we did not catch. Saru on the reception too.
Verified

6/10 Okay

Maja

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Old hotel, poor service

This hotel was filled with Russian charter tourists. The place needs a serious update, the rooms and especially the bathrooms are crying for renovation. Wifi was not functioning at all. The service in the hotel was very poor. There were always a bunch of hotel staff both at the reception and in the hotel restaurant, however it seemed like nobody was really interested to help.
Verified

6/10 Okay

Camilla

Liked: Room comfort

Man får vad man betalar för

Tyvärr blev vi inte alls imponerade av det här hotellet! Vilket är synd, för själva byggnaden och hotellområdet i sig är väldigt fint - men det känns inte som att man har tagit så väl hand om resorten. Det ser bra ut på bilderna, men när man väl är där så märker man alla skavanker. Vi bokade två dubbelrum; ett av dem hade en hemsk avloppslukt i badrummet som kom och gick. Poolen var smutsig och det märktes verkligen inte att den "rengjordes varje kväll" som en av skyltarna påstod. Personalen i receptionen kändes som att de helst ville befinna sig någon annanstans och ibland verkade de vara allmänt förvirrade. Vi hade bett om rum bredvid varandra men hamnade i olika byggnader. Personalen i restaurangen var visserligen hjälpsamma, men maten var medioker. Det finns som tur är en väldigt bra restaurang ca 7 min promenad därifrån (Cavatina Cuchina). Bry er dock inte om att boka nåt i hotellets spa heller; de två behandlingar vi provade var inte särskilt proffsiga och min kompis bokning "försvann". Det kändes inte alls särskilt professionellt. Tyvärr kan jag inte rekommendera det här hotellet. Bra pris, men inte mycket mer.