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Azaya Beach Resort

5.0 star property

Photo gallery for Azaya Beach Resort

Outdoor pool, open 7 AM to 7 PM, pool loungers
1 bedroom, premium bedding, minibar, in-room safe
2 bars/lounges, poolside bar
Library
1 bedroom, premium bedding, minibar, in-room safe

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$159
includes taxes & fees
17 June - 18 June

Explore the area

View map
336/0, Village Callavado, Benaulim,, Salcete, 336/, Benaulim, Goa, 403716
  • Place, Vaddi Beach
    ‪3 min drive‬
  • Place, Benaulim Beach
    ‪7 min drive‬
  • Place, Colva Beach
    ‪18 min drive‬
  • Airport, Goa (GOI-Dabolim)
    ‪66 min drive‬

Room options

View all photos for Deluxe Patio Room King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Patio Room King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Balcony King Bed, INR 2000 Meal Credit per stay

Premium Balcony King Bed, INR 2000 Meal Credit per stay

Premium Balcony King Bed, INR 2000 Meal Credit per stay

  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Pool Villa with Private Pool

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Pool Villa with Private Pool

  • Garden view
  • 151 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premier Pool Villa with Private Pool

Premier Pool Villa with Private Pool | Terrace/patio

Premier Pool Villa with Private Pool

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 204 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Patio Room Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Patio Room Twin Bed

  • Garden view
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Balcony Twin Bed, INR 2000 Meal Credit per stay

Premium Balcony Twin Bed, INR 2000 Meal Credit per stay

Premium Balcony Twin Bed, INR 2000 Meal Credit per stay

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe King Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe King Room

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room Twin Bed

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Azaya Suite with Private Pool

Azaya Suite with Private Pool

Azaya Suite with Private Pool

  • Sea view
  • 214 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About the area

Benaulim

A luxury stay in Benaulim awaits you at Azaya Beach Resort. You'll be 1.9 km (1.2 mi) from Vaddi Beach and 2.4 km (1.5 mi) from Benaulim Beach. Highlights at this beachfront hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and Swedish massages along with detox wraps, body scrubs and aromatherapy. The restaurant, La Concha, serves international cuisine. Lynx Bar & Lounge is the hotel's own bar. Spend the day at the beach and enjoy the on-site outdoor swimming pool, nightclub and gym. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Near this 5-property class Benaulim hotel, you'll find Colva Beach.

What's nearby

  • Vaddi Beach - 3 min drive - 1.1 km
  • Benaulim Beach - 7 min drive - 3.1 km
  • Colva Beach - 18 min drive - 7.9 km
  • Cavelossim Beach - 27 min drive - 11.7 km
  • Mobor Beach - 35 min drive - 14.7 km

Getting around

  • Madgaon Junction Station - 16 min drive
  • Dabolim Airport (GOI) - 44 min drive

Restaurants

  • ‪Caravela Cafe & Bistro - ‬5 min drive
  • ‪Kava - ‬7 min drive
  • ‪Beno - ‬4 min drive
  • ‪Vallonia's Beach Shack - ‬7 min drive
  • ‪Lobster Shack Restaurant Taj Exotica - ‬4 min drive

About this property

Azaya Beach Resort

Azaya Beach Resort offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A children's pool, a nightclub, and a library are also featured at the luxury Azaya Beach Resort. An airport shuttle (available 24 hours) and a train station drop-off service are available for a fee. Free self parking is available.

This 5-star Benaulim hotel is smoke free.

  • 114 guestrooms or units
  • 2 levels
  • 4 dining venues
  • 2 bars or lounges
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Bar by the pool
Azaya Beach Resort offers 114 accommodations with minibars and a safe. Beds feature premium bedding. LED televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries. This Benaulim hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station drop-off shuttle (surcharge)
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,416 for adults and INR 700 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Blue Iris & Beach Bar
  • Cerulean
  • La Concha
  • Library Lounge
  • Lynx Bar & Lounge

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Gym
  • Library
  • Nightclub
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • No lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 3500.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1416 for adults and from INR 700 for children
  • Airport shuttle fee: INR 2301 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 3500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, cash and mobile payments. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number HOTS000788

We should mention

  • Pool access available from 7 AM to 7 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Azaya Beach Resort Benaulim
Azaya Beach Benaulim
Azaya Beach
Azaya Beach Resort Goa Benaulim
Azaya Beach Resort Hotel
Azaya Beach Resort Benaulim
Azaya Beach Resort Hotel Benaulim

Frequently asked questions

What is the cancellation policy at Azaya Beach Resort?

Azaya Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Azaya Beach Resort?

As of 11 June 2026, prices found for a 1-night stay for 2 adults at Azaya Beach Resort on 17 June 2026 start from AU$159, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Azaya Beach Resort?

Yep, Azaya Beach Resort has a free self car park.

Are there any beaches close to Azaya Beach Resort?

The closest beach to Azaya Beach Resort is Colva Beach (4.2 km).

Is there a spa on site at Azaya Beach Resort?

Yep, there is an onsite spa at Azaya Beach Resort. You'll enjoy heaps of services like detox wraps, body scrubs and body treatments, as well as Swedish massages.

Does Azaya Beach Resort have a pool?

Azaya Beach Resort has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7 AM to 7 PM.

What luxury perks are available at Azaya Beach Resort?

Azaya Beach Resort features a full-service spa, a nightclub and an outdoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Azaya Beach Resort a romantic place to stay?

Couples spa treatments and beachfront dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Azaya Beach Resort.

Is Azaya Beach Resort family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that Azaya Beach Resort is a hit with families.

Are there hot tubs in the rooms at Azaya Beach Resort?

No, but there are deep-soaking baths in the guestrooms.

Does Azaya Beach Resort serve breakfast?

Yep, buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Azaya Beach Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Azaya Beach Resort?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Azaya Beach Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Azaya Beach Resort?

No, pets are not allowed.

Azaya Beach Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 41 out of 101 reviews
Rating 8 - Good. 25 out of 101 reviews
Rating 6 - Okay. 16 out of 101 reviews
Rating 4 - Poor. 5 out of 101 reviews
Rating 2 - Terrible. 14 out of 101 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tahera

Liked: Cleanliness
clean room, helpful staff and access to a clean beach!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy and relaxing
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful resort - fantastic staff

Very relaxing and enjoyable stay - even in the rainy season - helped by making use of the on-site facilities. All staff we interacted with were extremely polite and helpful - we couldn't have asked for better service.
Stayed 7 nights in Aug 2025
Verified

6/10 Okay

Henning

Azaya is a very nice location, but the whole compound looks worn down and needs an update / renovation. We basically had the whole hotel on our own first five days. Staff is nice, but service completely lacking. Pool water needs clean-up, Breakfast is fresh but mediocre.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel, beautiful clean beach
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel staffed with wonderful people.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Ankur

Liked: Cleanliness, staff & service, property conditions & facilities
We got the room upgrade as AC control was not working in our room
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sanket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stay in South Goa! The staff is exceptionally courteous, and the spacious rooms are thoughtfully designed. The entire hotel campus is picturesque. The food was delightful, though the breakfast and dinner buffet options could be more diverse.
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Marianna

Can't fault the staff or service, but we were disappointed with the cleanliness and upkeep of the room. We arrived to toothpaste splatters on the bathroom walls, spills on the cabinets and greasy prints on the doors. The staff were very kind and responsive to the request for extra cleaning however. We did also have issues with the shower not sealing properly at the bottom so the bathroom floor would flood whenever we used it. All the grout was mouldy and leaking. This would have been a fantastic stay were it not for the poorly maintained room.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

harry s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort. Food is a major concern.
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Beautiful location & very friendly / helpful staff. It was hard to get towels at the pool
Stayed 4 nights in Oct 2024
Verified

8/10 Good

FNU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Hotel staff is great, nice pool, plenty of areas to lounge around, love the beach access and food options at the beach shacks. Room was large and really nice. Few kinks with some stuff in the room - hot water taking a while to flow out of the shower, room phone making sounds and disturbing sleep.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Riken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Jan 2024
Verified

8/10 Good

hitendra

Liked: Cleanliness, amenities, property conditions & facilities
Beach excesses
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Fatima Zehra

Liked: Cleanliness, staff & service, property conditions & facilities
The whole experience and service was impeccable. Our 6 year old had a great time at the resort. Some of folks who went above and beyond are Lana, Samar, the chef and manager at the breakfast place. Very thoughtful and considerate team. Would love to come back again.
Stayed 2 nights in Jul 2023
Verified

2/10 Terrible

tarlowchan

Disliked: Cleanliness, staff & service, property conditions & facilities
A terrible experience from start to finish, although this was my second stay here.
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Tushar

Liked: Cleanliness, staff & service
Date of visit : 22-24 December Purpose: Leisure 2 adults + 1 infant Location: 5/5 located right on Benaulim beach adjacent to a Taj property. You can directly step onto the soft white sands and enjoy the beach. Room: 2/5 room was spacious with balcony. Interiors not up to high standards with average maintenance. Bathtub located outside and exposed to elements hence dirty. The dome of our ceiling fan fell onto our bed, thankfully while none of us were on it. Food: 3/5 Breakfast buffet located at La Concha restaurant. Limited spread but decent taste. Provide complimentary infant food which was appreciable. Pricing high, but some decent beach shacks located just besides this property where a large number of resort guests seemed to prefer. Service: 4/5 Staff courteous and friendly. But issues with shortage. Our 3 pm check-in finally occurred at 4:30pm and some guests who had arrived before us were kept waiting for longer. Amenities: Spa, swimming pool, kids play area are available. The kids pool wasn’t heated making it difficult to use even after the whole day had passed at 5 pm. Property well maintained.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

rahul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price we payed the hotel was not good. We spent 400$ a night where the TV didn’t work, the food was very bad, and the fan made lot of noise, and the cupboard was broken. Wouldn’t pay more than 200$ a night for this hotel.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice modern hotel right on the beach. Hotel staff were super attentive. A few minor issues with my room like the tv cable wasn’t working or wifi initially but they resolved immediately. The room service wasn’t great - food was a little cold and the breakfast buffet very limited.
Stayed 3 nights in Sep 2018
Verified

6/10 Okay

Natya

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff were great, room conditions are not great. Crumbling ceilings, water leaks, dirty carpet , peeling wall paints etc. Definitely not 5 star as listed per Expedia.
Stayed 4 nights in Aug 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
i would never stay or recommend this resort to anyone - There were broken tiles in both adult and children pool The pool towels were torn and threads hanging out The service at the pool was non existence The breakfast service was slow and not organised Tables-at breakfast were dirty
Stayed 7 nights in Dec 2023
Verified

6/10 Okay

Justin

Not bad. Skip the room with private pool and butler. Private pool is a filthy bug cocktail. The butler is a phone number who doesn't answer. Kind of a waste.
Verified

4/10 Poor

Hannah

Disliked: Cleanliness
I recently stayed at the Azaya Beach Hotel and, unfortunately, the experience was far below expectations. While the location has great potential, a number of issues made the stay disappointing for both myself and my companions. Room Quality & Cleanliness We encountered several problems with the room, including a lack of proper upkeep and cleanliness. Basic standards were not met, and some amenities were either not functioning correctly or not provided as advertised. Service & Responsiveness The service fell short throughout our stay. When we raised concerns, the responses were slow, inconsistent, or not actioned at all. For a hotel of this level, we expected more attentive and reliable support from staff. Food & Facilities The dining experience was also underwhelming. Food quality varied, and some items were unavailable despite being listed. A number of facilities were closed, poorly maintained, or not operating as expected, which significantly impacted the overall holiday experience. Value for Money Given the price point, the stay did not represent good value. We felt the hotel’s offerings did not match what was promoted, and the unresolved issues left us feeling dissatisfied. Overall, this was not the relaxing break we had hoped for. Improvements are needed across service, maintenance, and guest experience to justify the hotel’s rating and cost.
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Carol

Disliked: Cleanliness, staff & service

Not a 5 star experience

Falls short of a 5 star experience. Poor housekeeping and poor response when this was brought to hotel's attention.
Stayed 3 nights in Nov 2022
Verified

6/10 Okay

amarjeet

Liked: Staff & service
Disliked: Amenities
I paid for a high end room and property and did not receive the service I had expected. My room came with a butler, but I guess they don’t know what a butler is because a butler never showed up even when asked for one. After asking them to arrange for a taxi they said we can give you a number you will have to contact them yourself. Not being from India, it’s hard to make calls in India from a USA number. They had limited dinning options. One restaurant was under construction. And the one that was open had timings for what they serve at what time. The room I booked was the biggest they had with a proper pool attached. But the lights in the pool area did not work. The private pool was dirty and not clean with still water, which they should have turned on the filter before my arrival since I had pre booked my room a while in advance. They whole stay was kind of a let down unfortunately.
Stayed 1 night in Dec 2023