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Holiday Inn Express Amsterdam - City Hall by IHG

3.0 star property
Hotel with free breakfast, near Dam Square

Photo gallery for Holiday Inn Express Amsterdam - City Hall by IHG

Exterior
Premium bedding, in-room safe, desk, blackout curtains
Lobby
Free daily continental breakfast
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Housekeeping
The current price is AU$224
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
Valkenburgerstraat 14-16, Amsterdam, NL, 1011 LZ
  • Place, ARTIS
    ‪6 min walk‬
  • Place, Nemo Science Museum
    ‪8 min walk‬
  • Place, Rembrandt Square
    ‪11 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪19 min drive‬

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About the area

Amsterdam

Holiday Inn Express Amsterdam - City Hall by IHG puts you in the heart of Amsterdam, within a 20-minute stroll of popular places like Dam Square and Rembrandt Square. Highlights at this hotel include free continental breakfast and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include coffee/tea in a common area, free newspapers in the lobby and tour/ticket assistance. Each morning free breakfast is served. .Within a 20-minute walk of this 3-property class Amsterdam City Centre hotel, attractions include Passenger Terminal Amsterdam and Amsterdam Museum.

What's nearby

  • Hortus Botanicus - 4 min walk - 0.4 km
  • ARTIS - 6 min walk - 0.5 km
  • Nemo Science Museum - 8 min walk - 0.7 km
  • Rembrandt Square - 11 min walk - 0.9 km
  • Dam Square - 16 min walk - 1.4 km

Getting around

  • Mr. Visserplein Stop - 5 min walk
  • Amsterdam Central Station - 16 min walk
  • Schiphol Airport (AMS) - 29 min drive

Restaurants

  • ‪ibis Amsterdam Centre Stopera - ‬1 min walk
  • ‪Bakers & Roasters - ‬5 min walk
  • ‪Orloff - ‬4 min walk
  • ‪MOAK Pancakes City Center - ‬5 min walk
  • ‪Tony's NYC Bagel - ‬5 min walk

About this property

Holiday Inn Express Amsterdam - City Hall by IHG

Hotel with free breakfast, near Dam Square
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A vending machine, multilingual staff, and tour/ticket assistance are also featured at Holiday Inn Express Amsterdam - City Hall by IHG.

This 3-star Amsterdam hotel is smoke free.

  • 89 guestrooms or units
  • 7 levels
  • 3 buildings
  • Built in 2018
  • Continental breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Holiday Inn Express Amsterdam - City Hall by IHG offers 89 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 35 per night; reservations required; discounts available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 3 buildings
  • 7 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 35 per night (1476 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Holiday Inn Express Amsterdam City Hall Hotel
Holiday Inn Express Hall Hotel
Holiday Inn Express Amsterdam City Hall
Holiday Inn Express Hall
Holiday Inn Express Amsterdam City Hall
Holiday Inn Express Amsterdam City Hall by IHG
Holiday Inn Express Amsterdam City Hall an IHG Hotel
Holiday Inn Express Amsterdam - City Hall by IHG Hotel
Holiday Inn Express Amsterdam - City Hall by IHG Amsterdam
Holiday Inn Express Amsterdam - City Hall by IHG Hotel Amsterdam

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Amsterdam - City Hall by IHG?

Holiday Inn Express Amsterdam - City Hall by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Amsterdam - City Hall by IHG?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Amsterdam - City Hall by IHG on 4 Jan 2026 start from AU$203.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Holiday Inn Express Amsterdam - City Hall by IHG?

The closest beach to Holiday Inn Express Amsterdam - City Hall by IHG is Blijburg Beach (7.7 km).

What makes Holiday Inn Express Amsterdam - City Hall by IHG a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Express Amsterdam - City Hall by IHG.

Does Holiday Inn Express Amsterdam - City Hall by IHG serve breakfast?

Yeah, our visitors adore the free continental breakfast here! Served daily from 7:00 AM to 11:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express Amsterdam - City Hall by IHG?

No, Holiday Inn Express Amsterdam - City Hall by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Amsterdam - City Hall by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Express Amsterdam - City Hall by IHG?

No, pets are not allowed.

Holiday Inn Express Amsterdam - City Hall by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 1005 reviews
Rating 8 - Good. 294 out of 1005 reviews
Rating 6 - Okay. 74 out of 1005 reviews
Rating 4 - Poor. 21 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.. requested an early check in and they were very accommodating We walked easily to Dam Square and the Central Station.. very happy with the location
Stayed 6 nights in Sep 2025

10/10 Excellent

ELIZABETH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantonla ubicación
Stayed 4 nights in Sep 2025

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Sep 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 3 nights in Sep 2025

10/10 Excellent

Kalil

Stayed 3 nights in Sep 2025

10/10 Excellent

James

Stayed 2 nights in Sep 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great breakfast (including eggs and pancakes even though a cold breakfast was advertised). The room was clean and comfortable, (love the handheld shower). The only thing missing was luggage stands. The room temperature was cold and impossible to change but I’m sure the staff would have assisted if we had asked. Hotel is a 20 to 30 minute walk from popular attractions.
Stayed 4 nights in Sep 2025

8/10 Good

RUBEN

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2025

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was below grade but very clean. Water pressure was excellent along with plenty of hot water.
Stayed 1 night in Sep 2025

10/10 Excellent

lorie

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Todd, Hutchinson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel went above and beyond to ensure or needs were met.
Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Travelled with family
Pretty standard for a holiday inn express. We found a silverfish in a bed one night, they changed our room promptly. Was a good budget hotel, nothing fancy, just basic, reasonably clean other than the bug in the bed and a few crumbs and bits around the room that weren’t cleaned up. Pretty normal for a holiday inn express
Stayed 5 nights in Sep 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice city hotel clean and convenient and only 10 minutes to town
Stayed 3 nights in Sep 2025

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Esteban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Dorota

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The super nice receptionist who let us check in early. Breakfast was nice. We also liked the room
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views of the canal. The staff is professional friendly and efficient.
Stayed 2 nights in Aug 2025

2/10 Terrible

Robert

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is a boutique hotel. The hotel pictured on Expedia shows a beautiful canal. You could not see it from the hotel. It's a very dirty area near the Red Light district. There is nothing nearby to do and no restaurants that are convenient. The room is very basic. No frig or microwave if you brought food back. The breakfast is basic and never changes. They say they provide gluten free food. They brought my wife some crackers.
Stayed 6 nights in Sep 2025

4/10 Poor

Patricia

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, amenities
The staff were friendly and helped with directions to restaurants and other places of interest.
Stayed 4 nights in Aug 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Exactly what was expected of the global hotel chain. The staff were friendly, the room was clean-ish (there were some stains on the carpet, a big cobweb in one corner of the ceiling, and a funny smell in the corridor - not sure if there’s been some recent painting done?). The location was ok for getting to the train station or going to the NEMO Museum, but if I come back again, I might try staying further into the city centre. We were a 10-15 minute walk away from the different restaurants we dined at each night. We had breakfast at the hotel which was ok, but would be better with a new system for time slots. We were told to book time slots at reception to guarantee a seat, but even after booking a time slot, it was difficult to find somewhere to sit and eat. Overall, a good stay for what we paid.
Stayed 3 nights in Aug 2025

8/10 Good

Jaunty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room right at water level was very nice. Breakfast was good. Slight complaint about the pillows - they were too firm, otherwise all was good.
Stayed 2 nights in Sep 2025

6/10 Okay

Jason

The room cleaner didn’t do good job, She didn’t cu

Stayed 3 nights in Aug 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The location is further from the central city than it appears on the map. There were no wash cloths. The single duvet cover was too hot for the summer.
Stayed 2 nights in Aug 2025