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President Abraham Lincoln Springfield - DoubleTree by Hilton

4.0 star property
Victorian hotel with fitness centre and 24-hour business centre

Photo gallery for President Abraham Lincoln Springfield - DoubleTree by Hilton

Exterior
Lobby
Meeting facility
Reception
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Gym
  • Breakfast available
The current price is AU$199
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
701 E Adams St, Springfield, IL, 62701
  • Place, Lincoln Home National Historic Site
    ‪3 min walk‬
  • Place, Abraham Lincoln Presidential Library and Museum
    ‪3 min walk‬
  • Place, St. John's Hospital
    ‪5 min walk‬
  • Airport, Springfield, IL (SPI-Abraham Lincoln Capital)
    ‪8 min drive‬

Room options

View all photos for Room, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Non Smoking

8.4 out of 10
Very good
(56 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Business Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Bathtub (Mobility/Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible, Bathtub (Mobility/Hearing)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(46 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 80 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Chairman's)

Suite, 1 King Bed, Non Smoking (Chairman's)

Suite, 1 King Bed, Non Smoking (Chairman's)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 142 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub (Mobility/Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible, Bathtub (Mobility/Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Governor's)

Suite, 1 King Bed, Non Smoking (Governor's)

Suite, 1 King Bed, Non Smoking (Governor's)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 142 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner

Room, 1 King Bed, City View, Corner

Room, 1 King Bed, City View, Corner

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Business Class King Room

  • Sleeps 2

Business Class Two Double Room

  • Sleeps 4

King Room

  • Sleeps 2

Two Room Two Bathroom Junior King Suite

  • Sleeps 2

Governors King Suite with City View

  • Sleeps 2

Chairmans King Suite with Capitol View

  • Sleeps 2

Mobility/Hearing Accessible Two Double Room with Bathtub

  • Sleeps 4

Mobility/Hearing Accessible Two Double Room with Roll-in Shower

  • Sleeps 4

Mobility/Hearing Accessible King Room with Bathtub

  • Sleeps 2

Mobility/Hearing Accessible King Room with Roll-in Shower

  • Sleeps 2

Guest Room With 2 Double Beds-Non-Smoking

  • Sleeps 4

View all photos for Corner King Room with City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Corner King Room with City View

  • Sleeps 2

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About the area

Springfield

At President Abraham Lincoln Springfield - DoubleTree by Hilton you'll be within steps of Bank of Springfield Center and Lincoln-Herndon Law Offices State Historic Site. Highlights at this Victorian hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The Globe Tavern is open for lunch and dinner. 13003 square feet (1208 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also the convenience of free train pick-up service. .Attractions within a 10-minute drive of this 4-property class Downtown Springfield hotel include Abraham Lincoln Presidential Library and Museum and Illinois State Fairgrounds.

What's nearby

  • Lincoln Home National Historic Site - 3 min walk - 0.3 km
  • Abraham Lincoln Presidential Library and Museum - 3 min walk - 0.3 km
  • St. John's Hospital - 5 min walk - 0.4 km
  • Illinois State Capitol - 11 min walk - 0.9 km
  • Illinois State Fairgrounds - 5 min drive - 4.2 km

Getting around

  • Springfield Station - 7 min walk
  • Springfield, IL (SPI-Abraham Lincoln Capital) - 8 min drive

Restaurants

  • ‪Anvil & Forge Brewing and Distilling - ‬3 min walk
  • ‪Terra Ferment - ‬1 min walk
  • ‪Celtic Mist Pub - ‬1 min walk
  • ‪Saputo's - ‬2 min walk
  • ‪Floyd's Thirst Parlor - ‬4 min walk

About this property

President Abraham Lincoln Springfield - DoubleTree by Hilton

Victorian hotel with fitness centre and 24-hour business centre
President Abraham Lincoln Springfield - DoubleTree by Hilton offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 13003 square feet (1208 square metres) and includes a conference centre. The business-friendly President Abraham Lincoln Springfield - DoubleTree by Hilton also features multilingual staff, concierge services, and a fireplace in the lobby.

This Victorian Springfield hotel is smoke free.

  • 1 building
  • 310 guestrooms or units
  • 12 levels
  • Conference rooms
  • 13003 sq ft of conference space
  • 1208 sq. m of conference space
  • Built in 1985
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
President Abraham Lincoln Springfield - DoubleTree by Hilton offers 310 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with premium satellite channels and DVD players. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a safe and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 7 per day)
  • Free train station pick-up shuttle
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 to 20 for adults and USD 8 to 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Grab n Go Gift Shop
  • Lindsay's Restaurant
  • The Globe Tavern

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (13,003 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable/satellite channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10.00 to 20.00 for adults and USD 8.00 to 16.00 for children
  • Nearby parking fee: USD 7 per day(20 ft away; open 24 hours)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

President Abraham Lincoln DoubleTree Hilton
President Abraham Lincoln DoubleTree Hilton Hotel
President Abraham Lincoln DoubleTree Hilton Hotel Springfield
President Abraham Lincoln Springfield DoubleTree Hilton
President Abraham Lincoln Springfield DoubleTree Hilton Hotel
President Abraham Lincoln DoubleTree Hilton Hotel
President Abraham Lincoln Springfield DoubleTree Hilton
President Abraham Lincoln DoubleTree Hilton
President Abraham Lincoln Springfield DoubleTree by Hilton
President Abraham Lincoln Springfield a DoubleTree by Hilton

Frequently asked questions

What is the cancellation policy at President Abraham Lincoln Springfield - DoubleTree by Hilton?

President Abraham Lincoln Springfield - DoubleTree by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at President Abraham Lincoln Springfield - DoubleTree by Hilton?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at President Abraham Lincoln Springfield - DoubleTree by Hilton on 30 Nov 2025 start from AU$198.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does President Abraham Lincoln Springfield - DoubleTree by Hilton have a pool?

President Abraham Lincoln Springfield - DoubleTree by Hilton has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What makes President Abraham Lincoln Springfield - DoubleTree by Hilton a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at President Abraham Lincoln Springfield - DoubleTree by Hilton.

Is President Abraham Lincoln Springfield - DoubleTree by Hilton family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that President Abraham Lincoln Springfield - DoubleTree by Hilton is a hit with families.

Does President Abraham Lincoln Springfield - DoubleTree by Hilton serve breakfast?

Yep, buffet breakfast is on offer daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at President Abraham Lincoln Springfield - DoubleTree by Hilton?

No, President Abraham Lincoln Springfield - DoubleTree by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at President Abraham Lincoln Springfield - DoubleTree by Hilton?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at President Abraham Lincoln Springfield - DoubleTree by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at President Abraham Lincoln Springfield - DoubleTree by Hilton?

No, only service animals are allowed.

Reviews

President Abraham Lincoln Springfield - DoubleTree by Hilton Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 483 out of 1017 reviews
Rating 8 - Good. 286 out of 1017 reviews
Rating 6 - Okay. 139 out of 1017 reviews
Rating 4 - Poor. 66 out of 1017 reviews
Rating 2 - Terrible. 43 out of 1017 reviews

Reviews

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to historic sites -
Stayed 1 night in Jul 2025

6/10 Okay

Desiree

Travelled with partner
Liked: Staff & service
Although it is centrally located and very convenient to go do things in the center of Springfield and has a charming history it is badly in need of an update. Especially that there are no fridges in the rooms and no air conditioning unit for each room. The pool area was also badly in need of repair and refurbishment
Stayed 2 nights in Jul 2025

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for downtown Springfield. We really enjoyed our stay. Just for a FYI, the shower and sink in Room 822 could use some work. Shower is weak, sink stopper is broken.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!
Stayed 2 nights in Jul 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a nice hotel. Morning coffee available in the lobby area which was very nice indeed. Coffee in the room not great so this was welcome. Use of microwave in shop area very welcome. Pillows are a bit too soft but overall comfort was great. I would definitely come back. A great stay.
Cozy dog nearby
Outside Bob Waldmire exhibition
Nice mural
Bob Waldmire art across the road
Stayed 2 nights in Jul 2025

8/10 Good

Suzanne

Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Stayed 1 night in Jul 2025

10/10 Excellent

Derrik

Stayed 4 nights in Jul 2025

10/10 Excellent

Olivia

Stayed 1 night in Jul 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a solid bet for a trip to Springfield for work or for fun, friendly and welcoming staff, great location, and good amenities.
Stayed 1 night in Jul 2025

6/10 Okay

Kurt

No free breakfast, despite checking “Breakfast Included” as one of the search terms when booking. Parts of this hotel (esp pool) are run-down. Whirpool not working. Room was not serviced / refreshed after first night. Location perfect for the downtown Abe Lincoln sites but otherwise this was barely average to below average
Stayed 2 nights in Jul 2025

10/10 Excellent

nancy

Liked: Cleanliness, amenities, property conditions & facilities
The room was large and the desk chair and the sitting chair with ottoman was comfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is very nice. Not sure about the cards or n the elevators. Made it a little frustrating. Loved everything else! Loved the location!
Stayed 2 nights in Jul 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Melissa

Stayed 1 night in Jun 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, comfortable hotel for a visit to downtown Springfield for business or pleasure. Convenient location to walk to Capitol, Museum, or other downtown sites and good amenities and service.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Ok but remodel happening

At check in we were informed that rooms are going through a remodel. Will be nice when that is complete.
Stayed 1 night in Jun 2025

6/10 Okay

Terence Crouch

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Cold welcome !!

The stay was good. But the temperature in The restaurants was awful, near 50 deg i seemed and when asked to warm it up was told it could not be done. So we ate outside the hotel !!
Stayed 1 night in Jun 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean room and helpful staff. Decent bar, breakfast and dinner options
Stayed 1 night in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice Staff was adequate
Stayed 2 nights in Jun 2025

10/10 Excellent

Brenda

Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Stayed 1 night in Jun 2025

4/10 Poor

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A pack and play is not a crib. So when I arrived I was surprised to see a pack and play in our room instead of the crib I was promised by the staff. Had I known this I would have made other sleeping arrangements for my baby. Also, the bathtub lining was severely chipped throughout. Leaving us no way to properly give our baby a bath. Also, one of their elevators was not working which caused us to have to wait for 15-20 minutes to get to and from our room. Some guests even started using the service area due to the long wait time. There are no hotel porters so you have to bring your own bags up to your room. However, they only have 2 luggage carts which made checking in and out a headache, especially during peak times. As there were long wait times to use one (30+ minutes). They do not have parking available for guests on the premises which is another inconvenience. You have to pay daily in the state owned parking garage next door. Overall a terrible experience, no where near an experience that I would traditionally associate with the DoubleTree.
Stayed 2 nights in Jun 2025