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Crowne Plaza Monterrey by IHG

4.0 star property
Hotel with 3 restaurants, 3-minute walk to Auditorium Pabellón M

Photo gallery for Crowne Plaza Monterrey by IHG

Exterior
Indoor pool, pool loungers
Property entrance
Meeting facility
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Laundry
The current price is AU$160
includes taxes & fees
17 Nov - 18 Nov

Explore the area

View map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000
  • Place, Auditorium Pabellón M
    ‪2 min walk‬
  • Place, Macroplaza
    ‪10 min walk‬
  • Place, Fundidora Park
    ‪4 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪25 min drive‬

Room options

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Club lounge access

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Club lounge access

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds (Low Floor)

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(81 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(148 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Combined shower/bathtub, hair dryer, towels

Standard Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 1 King Bed, Club lounge access

Standard Room, 1 King Bed, Club lounge access

Standard Room, 1 King Bed, Club lounge access

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

Standard Room, 1 King Bed (Low Floor)

Standard Room, 1 King Bed (Low Floor)

8.4 out of 10
Very good
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Monterrey

Crowne Plaza Monterrey by IHG places you in the centre of Monterrey, within just a 5-minute stroll of Auditorium Pabellón M and within 15 minutes of Macroplaza. Highlights at this hotel include 3 restaurants, an indoor swimming pool and free self-parking. .The buffet restaurant, Las Ventanas, serves international cuisine and is open for breakfast, lunch and dinner. Lobby Bar is the hotel's own bar, serving drinks along with dinner. Enjoy the 24-hour gym, sauna, kids' swimming pool and pool loungers. 893 square feet (83 square metres) of event facilities include 12 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 6:00 AM and noon. There's also the convenience of limited parking. .Places within a 30-minute walk of this 4-property class Monterrey Centro hotel include Basilica de Guadalupe and Alameda.

What's nearby

  • Auditorium Pabellón M - 2 min walk - 0.2 km
  • Macroplaza - 10 min walk - 0.9 km
  • Fundidora Park - 4 min drive - 3.5 km
  • Cintermex - 8 min drive - 5.3 km
  • Arena Monterrey - 9 min drive - 5.7 km

Getting around

  • Padre Mier Station - 9 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 35 min drive

Restaurants

  • ‪Club Ejecutivo - ‬1 min walk
  • ‪La Puntada - ‬6 min walk
  • ‪1900 - ‬5 min walk
  • ‪Chilo Tacos & Grill - ‬5 min walk
  • ‪Panem At Hotel Kavia - ‬5 min walk

About this property

Crowne Plaza Monterrey by IHG

Hotel with 3 restaurants, 3-minute walk to Auditorium Pabellón M
Crowne Plaza Monterrey by IHG offers its guests a kids' pool, an indoor pool, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 12 meeting rooms. Event space at this hotel measures 893 square feet (83 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Monterrey by IHG. Limited free parking is available on a first-come, first-served basis.

This 4-star Monterrey hotel is smoke free.

  • 1 building
  • 403 guestrooms or units
  • 17 levels
  • 3 dining venues
  • 893 sq ft of conference space
  • 83 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Crowne Plaza Monterrey by IHG offers 403 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 449 for adults and MXN 169 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Las Ventanas
  • Lobby Bar
  • The Golf Experience

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 893 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 238 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 449 for adults and from MXN 169 for children
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: MXN 238 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Monterrey by IHG?

Crowne Plaza Monterrey by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Monterrey by IHG?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Monterrey by IHG on 17 Nov 2025 start from AU$158.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Monterrey by IHG?

Yep, Crowne Plaza Monterrey by IHG has a free self car park. Onsite parking is limited.

Does Crowne Plaza Monterrey by IHG have a pool?

Crowne Plaza Monterrey by IHG has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Crowne Plaza Monterrey by IHG?

Crowne Plaza Monterrey by IHG features an indoor pool, a sauna and 3 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Crowne Plaza Monterrey by IHG a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Monterrey by IHG.

Is Crowne Plaza Monterrey by IHG family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Monterrey by IHG is a hit with families.

Does Crowne Plaza Monterrey by IHG serve breakfast?

You bet, our guests give top marks to the buffet breakfast here! Offered daily between 6:00 AM and noon, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Crowne Plaza Monterrey by IHG?

No, Crowne Plaza Monterrey by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Monterrey by IHG?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Monterrey by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Monterrey by IHG?

No, only service animals are allowed.

Crowne Plaza Monterrey by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 995 out of 1546 reviews
Rating 8 - Good. 308 out of 1546 reviews
Rating 6 - Okay. 139 out of 1546 reviews
Rating 4 - Poor. 52 out of 1546 reviews
Rating 2 - Terrible. 52 out of 1546 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Jose

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No enough elevator Slow check out Over capacity due to an event
Stayed 1 night in Aug 2025

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The exception was the front desk reception staff. Staff member Christofer was apparently in an accident. He could barely move due to pain, would not speak, and offered no information on our reservation. His associate was falling asleep and did not assist.
Stayed 3 nights in Aug 2025

8/10 Good

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La comida del Buffet no está muy buena, y los vasos no están bien lavados, tienen olor. El elevador tiene problemas para subir o bajar, pues tarda mucho. Y no siempre están funcionando los tres elevadores, muchas veces es solamente uno
Stayed 2 nights in Aug 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is a very good hotel

This is a very good hotel checking in and out was perfect. Friendly staff , very clean and perfect location. The only thing is parts of the building that needs to be painted and fixed. Other than that a very good hotel to stay in Monterrey, very close to everything.
Stayed 3 nights in Aug 2025

4/10 Poor

Miguel

Disliked: Staff & service, property conditions & facilities
The lobby was under construction, restaurants were unorganized, 3 out of the 4 elevators were out of order the first day and half.
Stayed 2 nights in Aug 2025

4/10 Poor

Monica, Sachse

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Our overall experience was disappointing. The breakfast buffet was completely out of food one hour before closing. When I brought this to the manager’s attention, his response was, “Eat what we have out,” and he simply offered to make it complimentary. The food that remained was dry, and about 60% of the chafing dishes were empty. In addition, the cleaning staff knocked on our door every morning before 8:00 a.m. to ask when they should return to clean. There was no “Do Not Disturb” sign available, so we were forced to wake up early each day. To make matters worse, the elevators broke down on Friday night, causing a major inconvenience for guests. Unfortunately, these issues made our stay far less enjoyable than expected.
Stayed 4 nights in Aug 2025

10/10 Excellent

Maritz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Jul 2025

10/10 Excellent

XYLIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Staff and service was phenomenal. Upgrades look amazing.
Stayed 4 nights in Jul 2025

10/10 Excellent

Billy J

Stayed 3 nights in Aug 2025

2/10 Terrible

Mariana

Disliked: Staff & service, amenities, property conditions & facilities
Bad service in reception
Stayed 1 night in Jul 2025

8/10 Good

Francisco

Stayed 1 night in Jul 2025

10/10 Excellent

Ray

Stayed 1 night in Jul 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean and cose it was to shopping and eating Only dislike was construction going on in hotel
Stayed 2 nights in Jul 2025

6/10 Okay

Guillermo

It’s very outdated.
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
I like that is walking distance from downtown and small delicious restaurants
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

ISAAC

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Clint

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jul 2025

10/10 Excellent

Hector

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 2 nights in Jul 2025

6/10 Okay

César

Travelled with family and small children
Disliked: Amenities
Bugs
Stayed 2 nights in Apr 2025