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Smy Carlos V Alghero

Photo gallery for Smy Carlos V Alghero

Couples treatment room(s), body treatments, aromatherapy
Couples treatment room(s), body treatments, aromatherapy
Restaurant
Restaurant
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$411
includes taxes & fees
15 June - 16 June

Explore the area

View map
Lungomare Valencia, 24, Alghero, SS, 07041
  • Place, Alghero Market
    ‪13 min walk‬
  • Place, Port of Alghero
    ‪16 min walk‬
  • Place, Piazza Civica
    ‪16 min walk‬
  • Airport, Alghero (AHO-Fertilia)
    ‪20 min drive‬

Room options

View all photos for Double Room With Balcony And Garden View

Minibar, in-room safe, desk, soundproofing

Double Room With Balcony And Garden View

  • Sleeps 1
  • Free Wi-Fi

View all photos for Double Room, Balcony, Garden View

Minibar, in-room safe, desk, soundproofing

Double Room, Balcony, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Balcony, Sea View

Beach/ocean view

Double Room, Balcony, Sea View

  • Ocean view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use, Balcony, Garden View

Minibar, in-room safe, desk, soundproofing

Double Room Single Use, Balcony, Garden View

  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

Garden view

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Garden view

Junior Suite

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Balcony, Garden View

Garden view

Superior Room, Balcony, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Suite, Sea View

Suite, Sea View

Suite, Sea View

  • Sea view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, Balcony, Sea View

Beach/ocean view

Superior Room, Balcony, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Room with Balcony - Frontal Sea view

Beach/ocean view

Room with Balcony - Frontal Sea view

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Room with Terrace - Panoramic Sea View

Room with Terrace - Panoramic Sea View

Room with Terrace - Panoramic Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room with balcony - Garden View

Minibar, in-room safe, desk, soundproofing

Superior Room with balcony - Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room with balcony - Garden View

Garden view

Superior Room with balcony - Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room with balcony - Sea View

Minibar, in-room safe, desk, soundproofing

Superior Room with balcony - Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room with balcony - Sea View

Minibar, in-room safe, desk, soundproofing

Superior Room with balcony - Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony, Pool View

Minibar, in-room safe, desk, soundproofing

Double Room, Balcony, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

About the area

Alghero

A luxury stay in Alghero awaits you at Smy Carlos V Alghero. Within just a 15-minute stroll, you'll find Tarragona Park and Sulis Tower. Highlights at this beach hotel include 2 restaurants, 2 coffee shops/cafes and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Del Emperador, serves local cuisine. EL Mirador is the hotel's own bar. Enjoy the gym, steam room, seasonal outdoor swimming pool and kids' swimming pool. 1453 square feet (135 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas and a snack bar/deli. There's also free self parking, along with the convenience of airport pick-up service. .Near this 5-property class Alghero hotel, you'll find Maria Pia Beach.

What's nearby

  • Alghero City Hall - 11 min walk - 1.0 km
  • Alghero Market - 13 min walk - 1.1 km
  • Bastioni Marco Polo - 16 min walk - 1.4 km
  • Port of Alghero - 16 min walk - 1.4 km
  • Piazza Civica - 16 min walk - 1.4 km

Getting around

  • Sassari Station - 33 min drive
  • Alghero (AHO-Fertilia) - 24 min drive

Restaurants

  • ‪M Cafe Bistrot - ‬10 min walk
  • ‪Quintilio Ristobar - ‬8 min walk
  • ‪Fratelli Bizzaro - ‬15 min walk
  • ‪Ristorante Il Pavone - ‬14 min walk
  • ‪Il Chiosco - ‬6 min walk

About this property

Smy Carlos V Alghero

Smy Carlos V Alghero offers its guests a full-service spa, a steam room, and a fitness centre. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 1453 square feet (135 square metres) and includes a conference centre. A children's pool, a seasonal outdoor pool, and spa services are also featured at the luxury Smy Carlos V Alghero. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Alghero hotel.

  • 179 guestrooms or units
  • 2 dining venues
  • 2 coffee shops
  • 1453 sq ft of conference space
  • 135 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Smy Carlos V Alghero offers 179 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. A pillow menu is available. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Alghero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and thalassotherapy.

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  • Pool
  • Breakfast included
  • Spa
  • Kids’ pool
4.5 out of 5, Wonderful, 979 reviews
The price is AU$494
includes taxes & fees
15 June - 16 June
El Faro Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Del Emperador
  • EL Mirador
  • Imperial

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Conference centre (1,453 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 28 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70.00 per vehicle (maximum occupancy 3)
  • Pet fee: EUR 28 per pet, per day
  • Service animals are exempt from fees
  • Spa fee: EUR 45 per person per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

Property Registration Number IT090003A1J2FEOJTD

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Carlos V Alghero
Carlos V Hotel
Hotel Carlos
Hotel Carlos V
Hotel Carlos V Alghero
Carlos V Hotel Alghero, Sardinia
Hotel Carlos V Alghero
Hotel Carlos V
Carlos V Alghero
Hotel Hotel Carlos V & SPA Alghero
Alghero Hotel Carlos V & SPA Hotel
Hotel Hotel Carlos V & SPA
Hotel Carlos V & SPA Alghero
Carlos V

Frequently asked questions

What is the cancellation policy at Smy Carlos V Alghero?

Smy Carlos V Alghero offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Smy Carlos V Alghero?

As of 9 June 2026, prices found for a 1-night stay for 2 adults at Smy Carlos V Alghero on 15 June 2026 start from AU$411, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Smy Carlos V Alghero?

Yep, Smy Carlos V Alghero has a free self car park.

Are there any beaches close to Smy Carlos V Alghero?

The closest beach to Smy Carlos V Alghero is Maria Pia Beach (4.6 km).

Is there a spa on site at Smy Carlos V Alghero?

Yep, there is an onsite spa at Smy Carlos V Alghero. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Smy Carlos V Alghero have a pool?

Smy Carlos V Alghero has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open from May to September.

What makes Smy Carlos V Alghero a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Smy Carlos V Alghero.

Is there a free airport shuttle available at Smy Carlos V Alghero?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Smy Carlos V Alghero?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Smy Carlos V Alghero?

Check-in begins at 2 PM. Check-out time is 11 AM.

Smy Carlos V Alghero Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 239 out of 431 reviews
Rating 8 - Good. 135 out of 431 reviews
Rating 6 - Okay. 38 out of 431 reviews
Rating 4 - Poor. 9 out of 431 reviews
Rating 2 - Terrible. 10 out of 431 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and the hotel restaurant very delicious
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

AHMAD

Liked: Cleanliness, staff & service, amenities
Location was excellent
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tonino

Liked: Cleanliness, staff & service
A great property to stay in Alghero.
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, slightly dated decor and not quite a 5*
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect break, will defo return.

This was an amazing hotel, perfect location. This was a excellent stay.
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Lovely hotel and friendly staff. We were 1/2 board sea view room all was perfect. Great sunsets location. Lovely hammam overall a very relaxing stay
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and centric hotel

We stayed for a night and it was great. The hotel looks a bit dated but the stay was comfortable.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

moje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for making our trip so memorable.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Barbara Bella

Liked: Cleanliness, staff & service, property conditions & facilities
It was a delight staying here. I had a lovely, large room with a modern bathroom. Plus there was air conditioning which is rare in Europe. It was within easy walking distance of the old town. The staff were all friendly and helpful.
Stayed 1 night in May 2025
Verified

8/10 Good

Daniela

Liked: Cleanliness, staff & service, room comfort
We encountered few bathroom maintenance issues which luckily did not spoil our stay there. Overall including breakfast it didn't seem as excellent value for money. The staff was very friendly.
Stayed 1 night in May 2025
Verified

8/10 Good

Franco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect selection for foreign trackers to Alghero who enjoy high end hotels without being overly pretentious. The too S are comfortable however the beds are terrible firm and should all be outfitted with memory foam covers. They also sit a bit low to the ground but people in Europe tend to be shorter in general. The breakfast buffet was great with many options.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for our last 3 nights in Sardinia. Front desk agent, Marcello, was incredibly helpful and friendly and we enjoyed seeing him daily. The hotel was spotless and clean. The balcony was big and spacious and had a lovely view of the sea. We really enjoyed our time in the spa and saunas and felt the experience was worth the price to unwind and relax. The location was perfect and we walked into the historic town along the sea every night for dinner. We took advantage of the free parking lot which was a nice addition. We enjoyed a drink and lunch at the hotel bar patio which has a gorgeous view! The lunch was tasty, but a little pricey. Our only negative would be that the pool was too cold to dip into!
View from the hotel bar patio
View from the hotel bar patio
View from the hotel bar patio
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

Lamya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited food options , no beach access , smell horrible outside the hotel due to sewage waste The nearest beach to swim is 20 minutes at least walking or taking the bus to other beaches Very disappointed and won’t recommend this location
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Tonino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta property with easy walking distance .
Stayed 5 nights in Jul 2023
Verified

4/10 Poor

Jillian

Charged a room service fee when it was not requested, has ordered food from the pool bar. The massage therapist was not certified / licensed The restaurant was partially closed due to staffing issues. For a noted 5 star hotel, the service was overall poor.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

George

Liked: Cleanliness
S……
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Hotel in quiet area

The hotel is highly recommended. Very friendly ladies at check-in who even gave us a free room upgrade. Everything at breakfast was delicious and the staff were very friendly. Room with balcony and wonderful view of the pool, sea and sunset. Old town of Alghero is about 10-15 minutes walk away. Free parking at the hotel. Everything was great and therefore full points.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

strongly recommend

I want to thank the hotel staff and administration for making our family vacation pleasant and memorable. Clean rooms, caring staff, good and tasty menu. I recommend it undoubtedly
Stayed 7 nights in Jul 2023
Verified

8/10 Good

rode

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wish we can visit again

Reception - super friendly, efficient and helpful. Breakfast - very good selection of food, large eating area, friendly staff. Bar - very nice views, good selection of drinks at a good price Pool - sea water, spacious area, relaxing Spa - very nice and and good prices Rooms - we got an upgrade and had a fantastic room with a sea view. Cleaning ladies need more training. We stayed for 4 nights and enjoyed it a lot!!
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Good restaurant. Great location, with fabulous outlook and views. Very clean, spacious rooms. Big balconies. Decent breakfast with lots of choice. Huge pool. Nice outdoor bar. Easy parking. Some tired furniture and carpets could do with refurbishment. More furniture required in larger rooms. Pool area could do with more landscaping and planting. Indoor bar area very small.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff. Great service. Great room. The breakfast is terrific. My family and I had a fantastic experience. Gym leaves something to be desired and there is a lawn beyond the pool area that looks unfinished. Given how great this hotel is overall, I’ll give them the benefit of the doubt that the lawn is probably a project in progress and will look very different sometime soon.
Stayed 3 nights in Jul 2022
Verified

6/10 Okay

Sara

Liked: Cleanliness, staff & service

Not a 5* hotel

Overall, passable experience for a 5* hotel. The good: - Big rooms and nice views - Big bathroom - nice location walking distance from all key spots - nice staff (except the luggage person who seemed to be very angry) The bad: - crazy you need to pay 40e to use the SPA, you’d assume that payinf 300e for the room would give you access to the SPA too but no. - shower was leaking and “flooded” the bathroom - nothing serious but annoying - they had no hard pillows so all pillows were soft and thinner than paper
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beautiful place. Beautiful food and pool. Service great. Terrible pillows and really uncomfortable beds. The room was really really hot! So rooms with a view are on fire, way to hot for us in room and seemed this couldn’t be fixed, aircon not great. So for 5 star bit dissatisfied with a fee things sadly
Stayed 2 nights in Jun 2022