Arrowwood Resort and Conference Center

3.5 star property
Beach resort with 2 restaurants and 2 indoor pools

Photo gallery for Arrowwood Resort and Conference Center

Sun-loungers, waterskiing, beach volleyball, 2 beach bars
Exterior
Lobby
Property entrance
2 restaurants, breakfast, lunch, dinner served; Regional cuisine

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Gym
  • Pool
  • Breakfast available
  • Bar
  • 24/7 front desk
The current price is AU$154
includes taxes & fees
19 Nov - 20 Nov

Explore the area

View map
2100 Arrowwood Lane NW, Alexandria, MN, 56308
  • Place, Big Splash Indoor Waterpark
    ‪2 min walk‬
  • Place, Carlos Creek Winery
    ‪6 min drive‬
  • Place, Lake Latoka
    ‪9 min drive‬

Room options

Superior Room, Multiple Beds, Lake View (Executive Lakeview Family Room)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Superior Room, Multiple Beds (Inland View Family Room)

7.2 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Kitchen, Lake View (King Kitchenette Suite)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Lake View (Accessible Deluxe 2Queen Accessible T)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Lake View

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Deluxe 1 King)

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Multiple Beds (Kids Room)

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Deluxe Room, 2 Queen Beds (Deluxe 2 Queen - Inland view)

8.0 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Lake View (Deluxe 2 Queen - Lake view)

7.8 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 3 Single Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 8
  • 3 Twin Beds

Room, Multiple Beds, Lake View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Lake view
  • Sleeps 11
  • 5 Twin Beds

Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 14
  • 6 Twin Beds

Room, Multiple Beds, Lake View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Lake view
  • Sleeps 14
  • 6 Twin Beds

About the area

Alexandria

A family-friendly stay in Alexandria awaits you at Arrowwood Resort and Conference Center. You'll be 0.1 km (0.1 mi) from Big Splash Indoor Waterpark and 3.3 km (2 mi) from Lake Brophy County Park. Highlights at this beach resort include 2 restaurants, 2 indoor swimming pools and a full-service spa. .A day of pampering at Darling Reflections Spa can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the hot tub. The restaurant, Lake Cafe Restaurant, serves Regional cuisine and is open for breakfast, lunch and dinner. Rafter's Bar and Lounge is the resort's own pub. Enjoy the 2 indoor tennis courts, golf course and water park plus access to mini golf. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Additionally, you'll find a marina, free Wi-Fi in public areas and a gym. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Alexandria resort include Carlos Creek Winery and Minnesota Lakes Maritime Museum.

What's nearby

  • Big Splash Indoor Waterpark - 2 min walk - 0.2 km
  • Carlos Creek Winery - 6 min drive - 5.7 km
  • Lake Latoka - 9 min drive - 6.4 km
  • Big Ole Viking Statue - 9 min drive - 8.2 km
  • Geneva Golf Club - 18 min drive - 15.0 km

Getting around

  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.) - 148 min drive

Restaurants

  • ‪McDonald's - ‬10 min drive
  • ‪Angelinas - ‬10 min drive
  • ‪Zorbaz - ‬7 min drive
  • ‪Caribou Coffee - ‬9 min drive
  • ‪Lure Lakebar - ‬7 min drive

About this property

Arrowwood Resort and Conference Center

Beach resort with 2 restaurants and 2 indoor pools
Arrowwood Resort and Conference Center offers its guests a full-service spa, a golf course, a water park (surcharge), and 2 indoor swimming pools. There are 2 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the family-friendly Arrowwood Resort and Conference Center. Free self parking is available.

This 3.5-star Alexandria resort is smoke free.

  • 200 guestrooms or units
  • 2 dining venues
  • 2 bars on the beach
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment rentals
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Arrowwood Resort and Conference Center offers 200 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply).

Darling Reflections Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 15 for children
  • 2 bars/lounges
  • 2 beach bars
  • 2 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Deck Bar and Grill
  • Lake Cafe Restaurant
  • Rafter's Bar and Lounge

Things to do

  • 18-hole golf course
  • 2 indoor pools
  • 2 indoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Boat and paddles
  • Canoeing
  • Children's pool
  • Cross-country skiing
  • Fishing
  • Full-service spa
  • Golf
  • Golf carts
  • Golf driving range
  • Gym
  • Ice skating
  • Kayaking
  • Mini golf
  • Motor boating
  • Pedal boat
  • Personal motorised watercraft
  • Playground
  • Seasonal outdoor pool
  • Ski equipment rentals
  • Snowmobiling
  • Snowshoeing
  • TV in common areas
  • Water park
  • Water skiing

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Garden
  • Marina
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Lift (173 centimetre wide door)
  • Low-height counter and sink (91 centimetre high)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 for adults and USD 10 to 15 for children
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Arrowwood
Arrowwood Alexandria
Arrowwood Resort
Arrowwood Resort Alexandria
Alexandria Arrowwood Resort
Arrowwood a Radisson Resort Alexandria
Arrowwood Hotel Alexandria
Arrowwood Resort And Conference Center
Arrowwood Resort Conference Center
Arrowwood Conference Center
Arrowwood Resort and Conference Center Resort
Arrowwood Resort and Conference Center Alexandria
Arrowwood Resort and Conference Center Resort Alexandria

Frequently asked questions

What is the cancellation policy at Arrowwood Resort and Conference Center?

Arrowwood Resort and Conference Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arrowwood Resort and Conference Center?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Arrowwood Resort and Conference Center on 19 Nov 2025 start from AU$154.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arrowwood Resort and Conference Center?

Yep, Arrowwood Resort and Conference Center has a free self car park.

Are there any beaches close to Arrowwood Resort and Conference Center?

The closest beach to Arrowwood Resort and Conference Center is Sandy Beach (15.2 km).

Is there a spa on site at Arrowwood Resort and Conference Center?

Yep, Darling Reflections Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Arrowwood Resort and Conference Center have a pool?

Take your pick from 2 indoor swimming pools, a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from May to September.

What luxury perks are available at Arrowwood Resort and Conference Center?

Arrowwood Resort and Conference Center features 2 beach bars, 2 indoor pools and a full-service spa.

Is Arrowwood Resort and Conference Center family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Arrowwood Resort and Conference Center is a hit with families.

Does Arrowwood Resort and Conference Center serve breakfast?

Yeah, full breakfast is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Arrowwood Resort and Conference Center?

No, Arrowwood Resort and Conference Center does not offer an airport shuttle service.

Is there a bar or restaurant at Arrowwood Resort and Conference Center?

Relax with a coldie at the 2 beach bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves Regional cuisine.

What time are check-in & check-out at Arrowwood Resort and Conference Center?

Check-in begins at 4:30 PM. Check-out time is 11 AM.

Are pets allowed at Arrowwood Resort and Conference Center?

No, only service animals are allowed.

Is there a golf course on site at Arrowwood Resort and Conference Center?

Yep, Arrowwood Resort and Conference Center has an 18-hole golf course. A golf driving range, mini golf and golf carts are available.

Reviews

Arrowwood Resort and Conference Center Reviews

7.4

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 235 out of 830 reviews
Rating 8 - Good. 252 out of 830 reviews
Rating 6 - Okay. 175 out of 830 reviews
Rating 4 - Poor. 115 out of 830 reviews
Rating 2 - Terrible. 53 out of 830 reviews

Reviews

8/10 Good

Jackson

Stayed 1 night in Aug 2025

4/10 Poor

Brenda

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities

Not a resort

Not being maintained like it used to be. The room was cold and there was no way to warm the room other than turning off air. The water for shower was lukewarm. Refrigerator froze food and couldn’t be adjusted. Issues with water backing up in various locations in the resort
Stayed 1 night in Aug 2025

2/10 Terrible

Jessica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I use to bring my kids here all the time when they were growing up because it was such an amazing place. The last time I visited was 5 years ago and it was decent. We decided to spend a few days there this past weekend, we spent three days there and I was blown away by how horrible it has gotten. It stunk like urine in the hallways, unclean rooms is an understatement, the floors were not vaccumed in the 3 days we were there, hot tub didnt work,the one housekeeper wasn't even wearing shoes. I could go on and on about the uncleanliness. I did ask to switch rooms the second night because the hallway stunk of sewer along with the urine smell and I will say she did switch us to a new level/room but it wasn't much better. I am not one to usually complain but to me its was a lot of money and I would definitely go somewhere else next time. It's such a shame because Arrowood was once such an amazing place to visit. I truly hope someone takes over and brings this place back to a fun/clean place to go.
Stayed 2 nights in Aug 2025

4/10 Poor

Joy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Shelby, Brooklyn park

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
When checking in we were not greeted, given a map, told where our room was, pool hours or the restaurants...on top of that they had a problem with the Expedia payment. Eli at the front desk and Ryan at the rafters bar were the only nice and helpful staff members. The property only had one elevator at the check in which made access very limited and inconvenient when traveling with kids and strollers. The breakfast was very overpriced, the French toast sticks were delicious but not for $21 per person. The sweet chili wings at the bar were very good but again expensive. The indoor pool was lacking but ok. We did enjoy walking outside but the access was horrible, we had to lift the stroller up and down stairs just to get to the grounds outside and enjoy the dock. The ice machines were far and few between, the one closest to us was filthy and leaking. We were disappointed that the arcade couldn't be accessed when the water park was closed, the hours were not told to us and we missed out on the waterpaerk for the last day. We would have planned accordingly had we known, the book in the hotel room did not have the hours. Also a safety concern...we went to the water park and realized it was closed however the doors were unlocked and anyone could access the water when no staff were there! The highchair in the restaurant had broken buckles as well, my child fell. We checked out and were not asked how the stay was or if we needed anything, I had to ask for a receipt.
Stayed 3 nights in Aug 2025

6/10 Okay

Chad, Sioux Falls

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Michelle

Travelled with family, Travelled with family and small children
Place was not worth the cost in our opinion.We rented a 4 bedroom cottage that showed washer & dryer, but laundry area was locked and inaccessible. It was frustrating as we had lots of kids and counted on having the washer. Kitchen had old items and a mess of random items thrown together (hand mixer beaters with old food) not enough glasses (lots of odd sizes that made us wash them every meal so everyone could have a glass). I had my daughter, who lives in town, bring me some basic pans so that we could make dinner. Furniture was old and peeling "leather". It was difficult to get staff to bring new towels etc. We went to desk, they said call for linens, we called still no linens late in the day, went back to desk and had to pick them up ourselves anyway! I feel like we could have just stayed someplace less expensive and just bought waterpark tickets and been further ahead.
Stayed 4 nights in Jul 2025

6/10 Okay

anton

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Welcoming young staff, traditional family resort.

Stayed one night. Chose it because it is on the lake and close to the winery. It’s more than we wanted to spend at $245 but thought we would treat ourselves. It was a Saturday so it was pretty busy with golf groups, weddings and families. A lively atmosphere- obviously short staffed (service flow), but everyone is understanding and patient. This resort is showing its age, wall paper peeling off the walls, carpet worn, it needs a little TLC. Our room had a nice view of the lake and a little balcony. The TV had no signal and WiFi did not work. I called front desk thinking I was doing something wrong, the staff seemed aware of the problem- and suggested I try a couple things to no avail. Very minor inconvenience. Water pressure was great. Bed comfortable and surprisingly quiet given all the young children that were staying there. We enjoyed the free putting course and the bag toss. No regrets staying there but we don’t need to spend this much for a one night stay.
Stayed 1 night in Aug 2025

6/10 Okay

Tracy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Great location right on the lake. The marina is convenient. This property is not ideal for elderly folks with mobility issues. Overall the property is old and has not been well maintained. Cleanliness in the rooms is an issue.
Stayed 3 nights in Jul 2025

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice beds.
Stayed 1 night in Aug 2025

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Candy

Travelled with family
Liked: Cleanliness, staff & service
Large rooms. Friendly staff. Nice location.
Stayed 3 nights in Jul 2025

4/10 Poor

Megan

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick, Lester Prairie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great weekend stay. Very spacious room. Everything is clean. Yes, it’s an older property but the staff, cleanliness and amenities make it a great location to stay at.
Stayed 2 nights in Jul 2025

2/10 Terrible

hope

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big disappointment

facility is run down and outdated. Outdoor pool was not heated and no towels. Indoor pool was cold but doable, full of sand and nothing wiped down. hot tub was also full of sand, no jets working and full of kids. no monitoring. bathrooms were out the door and up the steps so you can imagine where the little ones were peeing! sat at the outdoor bar for several hours watching the kitchen staff and servers. there was no system for getting the food out hot. we saw food sitting for 20 minutes before that server came back from an errand even though there were 3 other servers standing and waiting for their food. we waited over an hour for chicken nachos. it came out immediately after we asked about it the 3rd time. it was simply chips drenched in queso and topped with stringy chicken. we had to ask for sour cream and some salsa in order to make it edible. It appears the new ownership may be letting it go and possibly has other plans for that property I was totally shocked at how bad it was and will not be visiting that property in the future. Big disappointment!!!
Stayed 2 nights in Jul 2025

8/10 Good

Stephanie

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Location and property is beautiful. Rooms are damp and old. In dire need of a renovation of all rooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property filled with so many swimming, walking, golfing options. Great family atmosphere
Stayed 1 night in Jul 2025

8/10 Good

Allison

Stayed 2 nights in Jul 2025

2/10 Terrible

mark

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Charlene

Stayed 1 night in Jul 2025

8/10 Good

Charlene

Travelled with group
Liked: Cleanliness, property conditions & facilities
Property was very clean. Staff was very pleasant but obviously inexperienced. The outdoor pool stayed a little grungy after a rain. The hot tub only had two jets working. Expedia mentioned 2 restaurants but only the outdoor one with limited menu was consistently open. Breakfast was available in main restaurant but again, staff was very pleasant but very inexperienced.
Stayed 2 nights in Jul 2025

4/10 Poor

Tara

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This used to be my favorite getaway for my family. The property is in very poor condition but even worse the staff were extremely rude.
Stayed 1 night in Jul 2025

2/10 Terrible

Thomas

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We liked that it was on the lake. There were options for boat rentals. However, our room was not clean. We had our maid service sign out and never got cleaning service. We had to get additional towels from the front desk. The wall paper was bubbling and peeling in the room. The toilet lid was cracked. The front desk staff was not helpful at all. The property in general needs a lot of upkeep. We don’t travel a lot but this was the worst hotel we’ve ever stayed at
Stayed 4 nights in Jul 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service
Convenient location and loved the deck bar!
Stayed 2 nights in Jul 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025