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Aparthotel

Ona Aucanada Club

In-room safe, iron/ironing board, cots/infant beds, WiFi

Overview
Location
Prices
Amenities
Policies

Excellent

Popular amenities

Pool
Spa pool
Kitchen
Restaurant
Air-conditioning
Laundry room

Explore the area

C/ D'es Mirador, 5, Alcúdia, Mallorca, 7410

Place, Cala Poncet
‪6 min walk‬
Place, Alcúdia Beach
‪7 min drive‬
Place, Alcúdia Port
‪7 min drive‬
Airport, Palma de Mallorca (PMI)
‪57 min drive‬

Room options

30-inch flat-screen TV with satellite channels, TV

Apartment, 2 Bedrooms (Single use)

70 sq m
2 bedrooms
Sleeps 1
1 Double Bed and 2 Single Beds

Apartment, 2 Bedrooms (1 adult + 1 child)

70 sq m
2 bedrooms
Sleeps 2
1 Double Bed and 2 Single Beds

Apartment, 2 Bedrooms (1 adults + 2 children)

70 sq m
2 bedrooms
Sleeps 3
1 Double Bed and 2 Single Beds

Apartment, 2 Bedrooms (1 adult + 3 children)

70 sq m
2 bedrooms
Sleeps 4
1 Double Bed and 2 Single Beds OR 4 Single Beds

Apartment, 2 Bedrooms (1 adults + 4 children)

70 sq m
2 bedrooms
Sleeps 5
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Apartment, 2 Bedrooms (2 adults)

70 sq m
2 bedrooms
Sleeps 2
1 Double Bed and 2 Single Beds OR 2 Single Beds

Apartment, 2 Bedrooms (2 adults + 1 child)

70 sq m
2 bedrooms
Sleeps 3
1 Double Bed and 2 Single Beds

Apartment, 2 Bedrooms (2 adults + 2 children)

70 sq m
2 bedrooms
Sleeps 4
1 Double Bed and 2 Single Beds

Apartment, 2 Bedrooms (2 adults + 3 children)

70 sq m
2 bedrooms
Sleeps 5
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Apartment, 2 Bedrooms (2 adults + 4 children)

70 sq m
2 bedrooms
Sleeps 6
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Apartment, 2 Bedrooms (3 adults)

70 sq m
2 bedrooms
Sleeps 3
1 Double Bed and 2 Single Beds

Apartment, 2 Bedrooms (3 adults + 1 child)

70 sq m
2 bedrooms
Sleeps 4
1 Double Bed and 2 Single Beds

Apartment, 2 Bedrooms (3 adults + 2 children)

70 sq m
2 bedrooms
Sleeps 5
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed OR 4 Single Beds and 1 Double Sofa Bed

Apartment, 2 Bedrooms (3 adults + 3 children)

70 sq m
2 bedrooms
Sleeps 6
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Apartment, 2 Bedrooms (4 adults)

70 sq m
2 bedrooms
Sleeps 4
1 Double Bed and 2 Single Beds

Apartment, 2 Bedrooms (4 adults + 1 child)

70 sq m
2 bedrooms
Sleeps 5
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed OR 4 Single Beds and 1 Double Sofa Bed

Apartment, 2 Bedrooms (4 adults + 2 children)

70 sq m
2 bedrooms
Sleeps 6
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Apartment, 2 Bedrooms (5 adults)

70 sq m
2 bedrooms
Sleeps 5
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Apartment, 2 Bedrooms (5 adults + 1 child)

70 sq m
2 bedrooms
Sleeps 6
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Apartment, 2 Bedrooms (6 adults)

70 sq m
2 bedrooms
Sleeps 6
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (Single use)

120 sq m
3 bedrooms
Sleeps 1
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (1 adult + 1 child)

120 sq m
3 bedrooms
Sleeps 2
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (1 adult + 2 children)

120 sq m
3 bedrooms
Sleeps 3
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (1 adults + 3 children)

120 sq m
3 bedrooms
Sleeps 4
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (1 adult + 4 children)

120 sq m
3 bedrooms
Sleeps 5
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (1 adults + 5 children)

120 sq m
3 bedrooms
Sleeps 6
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (2 adults)

120 sq m
3 bedrooms
Sleeps 2
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (2 adults + 1 child)

120 sq m
3 bedrooms
Sleeps 3
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (2 adults + 3 children)

120 sq m
3 bedrooms
Sleeps 4
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (2 adults + 3 children)

120 sq m
3 bedrooms
Sleeps 5
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (2 adults + 4 children)

120 sq m
3 bedrooms
Sleeps 6
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (3 adults)

120 sq m
3 bedrooms
Sleeps 3
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (3 adults + 1 child)

120 sq m
3 bedrooms
Sleeps 4
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (3 adults + 2 children)

120 sq m
3 bedrooms
Sleeps 5
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (3 adults + 3 children)

120 sq m
3 bedrooms
Sleeps 6
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (4 adults)

120 sq m
3 bedrooms
Sleeps 4
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (4 adults + 1 child)

120 sq m
3 bedrooms
Sleeps 5
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (4 adults + 2 children)

120 sq m
3 bedrooms
Sleeps 6
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (4 adults + 3 children)

120 sq m
3 bedrooms
Sleeps 7
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (5 adults)

120 sq m
3 bedrooms
Sleeps 5
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (5 adults + 1 child)

120 sq m
3 bedrooms
Sleeps 6
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (5 adults + 2 children)

120 sq m
3 bedrooms
Sleeps 7
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (5 adults + 3 children)

120 sq m
3 bedrooms
Sleeps 8
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (6 adults)

120 sq m
3 bedrooms
Sleeps 6
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (6 adults + 1 child)

120 sq m
3 bedrooms
Sleeps 7
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (6 adults + 2 children)

120 sq m
3 bedrooms
Sleeps 8
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (7 adults)

120 sq m
3 bedrooms
Sleeps 7
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (7 adults + 1 child)

120 sq m
3 bedrooms
Sleeps 8
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (8 adults)

120 sq m
3 bedrooms
Sleeps 8
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

About the area

Alcúdia

You'll be connected to the convention centre at Ona Aucanada Club, and within just a 15-minute stroll of Cala Poncet and Platja d'Alcanada. Highlights at this beach aparthotel include 3 outdoor swimming pools, and in-room kitchens and balconies. .You can enjoy a flat-screen TV with satellite channels, and each apartment features a dining area, a sitting area and WiFi. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A safe, a hairdryer and an iron/ironing board are also available. Weekly housekeeping is available. .The restaurant, Mediterráneo, serves international cuisine and is open for breakfast, lunch and dinner. The aparthotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, Hot tub and sauna. Additionally, you'll find Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 8:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 3.5-property class Alcúdia aparthotel include Alcúdia Beach and Alcúdia Port.

View more Aparthotels in Alcúdia

What's nearby

Cala Poncet - 6 min walk - 0.6 km
Platja d'Alcanada - 9 min walk - 0.8 km
Alcanada Golf Club - 17 min walk - 1.5 km
Alcúdia Beach - 7 min drive - 4.6 km
Alcúdia Port - 7 min drive - 4.6 km

Getting around

Inca Station - 23 min drive
Palma de Mallorca (PMI) - 51 min drive

Restaurants

‪Restaurant Alcanda Golf - ‬20 min walk
‪Miramar - ‬4 min drive
‪Picaro - ‬18 min walk
‪Negre Grill - ‬4 min drive
‪Ca’n Matevent - ‬4 min drive

About this property

Ona Aucanada Club

Ona Aucanada Club offers its guests 3 outdoor swimming pools, a hot tub, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Ona Aucanada Club. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3.5-star Alcúdia aparthotel is smoke free.

72 guestrooms or units

2 levels

13 buildings

Built in 1981

Deli

Terrace on the roof

Breakfast available (surcharge)

Self-service laundry

Staff members are multilingual

Front desk safe

Tour and ticket information

Garden

No smoking on site

Bar or lounge

Bar by the pool

Dining venue

Ona Aucanada Club offers 72 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. This accommodation offers separate sitting areas. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower.

In-room wireless Internet access is available for a surcharge. 30-inch flat-screen televisions come with satellite channels. Housekeeping is provided on a weekly basis.

Similar properties

Indoor pool, outdoor pool, pool loungers

Pool
Spa
All inclusive plans available
Kids’ pool

Property amenities

Pool/Spa

3 outdoor pools
Hot tub
Sauna

Internet

Available in the apartment: WiFi (EUR 5 per day)
Available in some public areas: WiFi (EUR 5 per day)

Parking and transport

24-hour return airport shuttle (surcharge)
Car hire
Parking on site (EUR 15 per day)
Limited on-site self parking

Family friendly

Cot: EUR 7 per day

Restaurants on site

Mediterráneo

Kitchen

Cookware, dishware, and utensils
Electric kettle
Hob
Microwave
Refrigerator
Toaster

Dining

Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 6 for children
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli

Bedrooms

Bedsheets provided

Bathroom

Hair dryer
Shower
Towels provided

Living spaces

Separate dining area
Separate sitting area

Entertainment

30-inch flat-screen TV with satellite channels
Stereo

Outdoor areas

Balcony
Garden
Rooftop terrace

Laundry

Laundry facilities

Comfort

Air conditioning

Pets

No pets allowed

Suitability/Accessibility

No lift
Smoke-free property

Services and conveniences

Iron/ironing board
Multilingual staff
Safe
Safe at front desk
Tour and ticket assistance
Weekly housekeeping

Location highlights

Connected to a convention centre
In a rural location
Near the boardwalk/promenade
Near the sea

Things to do

Gym
Windsurfing nearby

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

13 buildings
2 floors
72 units
Banquet hall
Built in 1981
Garden

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:30 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (9:00 AM - 7:30 PM) and Saturday - Saturday (7:00 AM - 11:00 PM)

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Reception hours vary seasonally. From November-January, the front desk hours are 9:30 AM-7:30 PM; March-April hours are 8 AM to midnight; 24-hour assistance is available May-October.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Cots (infant beds) are available for EUR 7.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: EUR 150 per accommodation, per night
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
Fee for in-room wireless Internet: EUR 5 per day (rates may vary)
Fee for wireless Internet in public areas: EUR 5 per day (rates may vary)
Airport shuttle fee: EUR 70 per vehicle (return, maximum occupancy 4)
Self-parking fee: EUR 15 per day
Crib (infant bed) fee: EUR 7.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Property Registration Number TCM-4

We should mention

On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Aucanada

Club Aucanada

Ona Aucanada

Ona Aucanada Club

Ona Aucanada Club Alcudia

Ona Aucanada Club Apartment

Ona Aucanada Club Apartment Alcudia

Ona Aucanada Majorca, Spain

Aucanada Club Hotel Port d`Alcudia

Ona Aucanada Majorca Spain

Ona Aucanada Club Alcúdia

Ona Aucanada Club Aparthotel

Ona Aucanada Club Aparthotel Alcúdia

Frequently asked questions

What is the cancellation policy at Ona Aucanada Club?

Ona Aucanada Club offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Ona Aucanada Club?

Yep, Ona Aucanada Club has a self car park for EUR 15 per day. A self car park is also available, for a fee.

Are there any beaches close to Ona Aucanada Club?

Yep, Ona Aucanada Club is a short 7-minute walk from Cala Poncet. Fun beach activities include windsurfing.

Does Ona Aucanada Club have a pool?

Ona Aucanada Club has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Ona Aucanada Club a romantic place to stay?

1 hot tub and poolside dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Ona Aucanada Club.

Is Ona Aucanada Club family-friendly?

You bet! With amenities such as 3 outdoor pools and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Ona Aucanada Club is a hit with families.

Does Ona Aucanada Club serve breakfast?

Yep, buffet brekkie is offered daily from 8:30 AM to 10:30 AM.

Is there a free airport shuttle available at Ona Aucanada Club?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Ona Aucanada Club?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Ona Aucanada Club?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Ona Aucanada Club?

No, pets are not allowed.

Ona Aucanada Club Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Verified

10/10 Excellent

Lee

23 Feb 2026

Liked: Cleanliness, amenities, communication

Luvly place. Friendly staff and clean.

Stayed 9 nights in Oct 2025

Verified

8/10 Good

Robert

7 Feb 2026

Liked: Cleanliness, property conditions & facilities, communication

Staff were friendly, helpful and efficient .

Stayed 4 nights in Feb 2026

Verified

10/10 Excellent

Christopher

20 Dec 2025

Liked: Cleanliness, amenities, communication

10/10 staff are very friendly & helpful peaceful location spacious and clean apartment highly recommend il definitely be returning Thank you for a great stay

Stayed 2 nights in Dec 2025

Verified

8/10 Good

Debby So

18 May 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Loved the buffet breakfast and hassle free check out.

Stayed 2 nights in May 2025

Verified

10/10 Excellent

lilia

12 Aug 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great

Stayed 14 nights in Jul 2025

Verified

10/10 Excellent

Nadim

10 Apr 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Very calm

Stayed 4 nights in Apr 2025

Verified

8/10 Good

Verified traveller

3 Oct 2024

Liked: Amenities, room comfort, communication

A beautiful place. Quiet and a lovely view. A bit dirty outside.

Stayed 7 nights in Sep 2024

Verified

8/10 Good

Christoph

18 Sept 2024

Liked: Cleanliness, property conditions & facilities, communication

Disliked: Amenities

Nice surrounding and nice Pool but noisy appartment

Stayed 8 nights in Sep 2024

Verified

8/10 Good

Nicholas Peter

23 Nov 2024

Liked: Cleanliness, property conditions & facilities, communication

A lovely week in November. Property was quiet and the staff we engaged with were friendly and polite. You need a car really for this one. Only disappointment was no oven in the kitchen as we do self cater but we did manage ok with the hob & microwave.

Stayed 7 nights in Nov 2024

Verified

8/10 Good

Verified traveller

1 Jan 2025

Liked: Room comfort, communication

Spacious apartment with comfortable beds. Beautiful view of the sea. The water pressure was terrible in the shower on the second floor. Nicely kept surroundings. Great with the washing machine! The early checkout (at 9:00) was less good. Minimum stay 2 nights but we could have stayed longer if we had time.

Stayed 2 nights in Dec 2024

Verified

8/10 Good

Verified traveller

8 Mar 2023

Liked: Cleanliness, room comfort, communication

Very nice apartment, clean and spacious. All necessary kitchen equipment provided so we could prepare a food easily while restaurant was closed. Unfortunately no access to jacuzzi and sauna.

Stayed 7 nights in Feb 2023

Verified

6/10 Okay

Marco

9 Aug 2023

Liked: Communication

Disliked: Cleanliness, property conditions & facilities

Breakfast/Dinner were a total desaster in terms of healthy food. Service though was absolutely fantastic, friendly, quick and solution orientated. Considering the price the accomodation was good.

Stayed 8 nights in Jul 2023

Verified

8/10 Good

Iulia-Octavia

9 Sept 2025

Liked: Amenities, property conditions & facilities

A good basic resort. Not too fancy so perfect for our kids to run around and feel comfortable. The staff are very friendly, the pools are great. Lovely that everyone gets personal space both indoors and outdoors. But one thing that really bothered me is the 15 euro per day charge for parking. They do not tell you this will be an additional charge when you book. It's a hidden cost. If they want to charge more they need to be upfront about the parking fee at the time of booking. Also it's disrespectful to their neighbours; the local street is filled with rental cars even though each apartment comes with it's own parking spot, that sits empty. I do not appreciate how they treat their neighbours and for that reason, we are only likely to return if this policy changes.

Stayed 18 nights in Aug 2025

Verified

8/10 Good

Michael

18 May 2023

Liked: Cleanliness, property conditions & facilities, communication

still good

Stayed 10 nights in Apr 2023

Verified

6/10 Okay

Nancy

1 Jan 2025

Liked: Cleanliness, property conditions & facilities, communication

The room was fine, property great. I did not appreciate a staff member that serviced our room leaving a cigarette butt on the counter. We paid for the breakfast package. The hot food was rarely hot, mostly just barely warm. No one wants luke warm eggs, hashbrowns, etc. If the items had been hot, the breakfast would be good.

Stayed 8 nights in Dec 2024

Verified

10/10 Excellent

merethe

19 Apr 2024

Liked: Cleanliness, room comfort, communication

We were really happy to stay here, quiet area away from the busy Alcudia beach. The appartement was clean and nice, well equipped with a dishwasher and a washing machine. We had a car so easy to get around, but still in reasonable distance to walk with the kids, 4-10 years old, to the beach and back. Recommend to upgrade wifi to premium for better streaming. Nice pool area, but a little bit cold water, it was not heated. Nice and helpful personell.

Stayed 5 nights in Apr 2024

Verified

6/10 Okay

Reid

5 June 2024

Liked: Communication

Disliked: Property conditions & facilities

Room smells of raw sewage, advised reception but nothing was done

Stayed 7 nights in May 2024

Verified

6/10 Okay

JULIE

21 Feb 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

Positive points: property comfortable and clean. Negative points: area isolated,noting to do around( not even shops!), pool freezing, not hot tube or sauna as advertised. Children very disappointed and bored. Extra money(unplanned) needed for rent a car and additional stress by driving in opposite side of the road, otherwise it would be madness. Don't think will return there,Happy to return home.

Stayed 7 nights in Feb 2023

Verified

8/10 Good

Remi

25 Aug 2023

Liked: Cleanliness, property conditions & facilities, communication

We stayed in a 3 bed house which was clean, well maintained and had 3 lovely terraces including one with seaviews. We had the 1/2 board option and were disappointed with both the quality and variety of food on offer, particularly at the evening buffet. The dining room was poorly organised and chaotic which didn't make for a pleasant dining experience. Swimming pool area was very pleasant with both shaded and sunny spots and with lovely sea views. Lifeguard was on site but not attentive at all. We highly recommend the accommodation but would avoid using the restaurant. We would recommend Alcanada35 for food instead.

Stayed 7 nights in Aug 2023

Verified

10/10 Excellent

Siobhan

15 Aug 2022

Liked: Cleanliness, room comfort, communication

Stunning accommodation, lovely pools

We had a wonderful stay at this resort. For some reason we were upgraded to a three bedroom house and it was absolutely perfect for our family with two small children. The air conditioning was very effective and the house very clean and comfortable. The pools were beautiful and Warmed up very nicely in the afternoon (They were a little cold in the morning). There was an Elvis tribute act playing poolside one afternoon and this was absolutely brilliant. The location is a bit problematic and taxis are flaky so I would recommend hiring a car particularly for buying groceries. It’s best to treat this as a self catering holiday as the restaurant opening hours can be a bit hit and miss with them only serving food for breakfast between 8:30 and 10:30 and dinner between 7-9. This is not so convenient for children. Overall though this was a lovely stay and self catering accommodation within resorts is hard to find so I do recommend this.

Stayed 7 nights in Aug 2022

Verified

8/10 Good

Karen

3 June 2023

Liked: Cleanliness, property conditions & facilities, communication

First and foremost you could not fault any of the staff at this property, all were so friendly and obliging, you were always greeted with a smile and a genuine "hola". You will definitely need a car if staying here if you want to see more of the island. Taxis are available and reception are happy to order one for you. It is extremely hilly and your legs will know abou it. The port is about a 15 min walk away and is full of bars, restaurants, shops and a lovely beach. The apartment we stayed in, although a little bit tired is extremely spacious and has all you need in it (including a washing machine) and the view was lovely. Breakfast is buffet style and caters more on the continental style. They do offer a cooked but not your usual eggs and bacon you're probably used to but its not that bad. You can help yourself to as much or little as you want. There is a lovely restaurant called Alcanada 35 a couple of minutes walk away. The food and staff is fab. Would I stay here again "Yes"

Stayed 7 nights in May 2023

Verified

10/10 Excellent

Deborah

21 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

For us, being away from the resort areas of Port Alcudia / Alcudia was a priority. We loved our evenings sat on our balcony with a sea view and cocktails and the peace that comes from being away from the hustle and bustle of the shopping areas. The cook needs to learn that some English people do speak Spanish, so when makes up her own version of cocktails and comments to her colleagues that the we don't know any different is not as funny as she thinks. Her generosity with the free pouring of booze makes up for her rudeness... Kinda. Breakfast is good value for money, but don't expect hot fried eggs, or a full cup of anything to drink. The apartment was clean, tidy and well equipped, even if it took us 4 days to find the kettle. turns out it's worth forcing that one cupboard door that doesn't open. Shower was great, although I'd say the hose and head are ready for an upgrade in apt 105. Overall great value for money and we intend to return, but will be upgrading to a villa for the late evening sun that the apartments don't get.

Stayed 7 nights in Sep 2024

Verified

2/10 Terrible

Amit

25 Sept 2025

Disliked: Cleanliness, amenities, property conditions & facilities, communication

Sewage smell throughout the property for our entire stay, we were told we would be transferred to another villa- this was a lie and the smell was never fixed despite the receptionist reassuring us it would be after experiencing the smell himself. A/C in 2 out of the 3 bedrooms was non-functional for the whole stay. Forcing us to sleep with windows open attracting mosquito bites, only on the penultimate day did were portable AC units into the rooms, which sounded like an engine running in the room. We would obviously not have picked this hotel had we known there was no A/C. Dirty towels were part of their "amenities". We made the property manager aware of these issues multiple times and requested compensation, who kept telling us to "take it up with Expedia". The minimum compensation I was expecting was what I paid for the booking, as we did not have A/C (as advertised), clean towels (as advertised)- but was instead met with false promises of maintenance/cleaning/relocation and a smell so bad it left us with nausea. On returning back home, I filed the complaint to Expedia who said they can't do anything as the booking was non refundable and the property manager wouldn't waive the cancellation fee. Of course, I asked Expedia to push as this was not acceptable. They replied saying Hotel Aucanada would only refund less than half of the cost of the stay and implied I should be grateful "they did not charge a penalty", and that's their final stance. Disappointed.

Stayed 4 nights in Sep 2025

Verified

8/10 Good

Uwe

4 Mar 2026

Liked: Cleanliness, check-in, communication, listing accuracy

Wir hatten eine schöne, geräumige Ferienwohnung, die mit allem Notwendigen ausgestattet ist. Wir haben uns sehr wohlgefühlt.

Stayed 13 nights in Feb 2026

Verified

8/10 Good

Stanka

20 Feb 2026

Liked: Cleanliness, property conditions & facilities, communication

Disliked: Amenities

Die Klima bzw. Heizung sollte kontrolliert werden. Denn wenn die Nachbarn kochen - zieht es den Geruch durch die Anlage in die eigene Wohnung an. Sonst super sauber und alles gut.

Stayed 7 nights in Feb 2026

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