Hotel Condesa Mallorca

Family fun on the beach, with seasonal outdoor pool, near Albufera Natural Park

Photo gallery for Hotel Condesa Mallorca

View from property
Rooftop terrace
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Rooftop terrace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
C/ Roselles, 4, Alcúdia, Mallorca, 7410
  • Place, Platja dels Francesos
    ‪2 min walk‬
  • Place, Playa de Muro
    ‪3 min walk‬
  • Place, Alcúdia Beach
    ‪14 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪42 min drive‬

Room options

Double Room, Balcony

Highlights

Furnished balcony
Air conditioning
Heating
Free cots/infant beds
TV
Blackout curtains
Down duvet
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Family Quadruple Room, Balcony

Highlights

Furnished balcony
Air conditioning
Heating
Free cots/infant beds
TV
Blackout curtains
Down duvet
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Double Room, Balcony, Partial Sea View

7.8 out of 10
Good
(27 reviews)

Highlights

Furnished balcony
Air conditioning
Heating
Free cots/infant beds
TV
Blackout curtains
Down duvet
Hairdryer
  • Partial sea view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Double Room, Balcony, Sea View

7.4 out of 10
Good
(21 reviews)

Highlights

Furnished balcony
Air conditioning
Heating
Free cots/infant beds
TV
Blackout curtains
Down duvet
Hairdryer
  • Sea view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Junior Room, Balcony

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Heating
Free cots/infant beds
TV
Blackout curtains
Down duvet
Hairdryer
  • Garden view
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Room, Balcony, Partial Ocean View

Highlights

Furnished balcony
Air conditioning
Heating
Free cots/infant beds
TV
Blackout curtains
Down duvet
Hairdryer
  • Partial sea view
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Family Suite, Balcony

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Family Suite, Balcony, Partial Ocean View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
  • Partial sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Basic Double Room, 1 Bedroom, Balcony, Ground Floor

Highlights

Furnished balcony
Air conditioning
Heating
TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

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About the area

Alcúdia

A family-friendly stay in Alcúdia awaits you at Hotel Condesa Mallorca. Within just a 15-minute stroll, you'll find Playa de Muro and Alcúdia Beach. Highlights at this beachfront hotel include 2 restaurants, free self-parking and a poolside bar. .The buffet restaurant, Restaurante Irina, serves Mediterranean cuisine and is open for breakfast and dinner. Snack Bar is the hotel's own rooftop bar, serving drinks along with lunch. Spend the day at the beach and enjoy the on-site free kids' club, gym and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also free parking nearby, along with the convenience of airport drop-off service. .With a stay at this Alcúdia hotel, you'll be 2.9 km (1.8 mi) from Hidropark and 3.3 km (2 mi) from Albufera Natural Park.

What's nearby

  • Platja dels Francesos - 2 min walk - 0.2 km
  • Playa de Muro - 3 min walk - 0.3 km
  • Alcúdia Beach - 14 min walk - 1.2 km
  • Cova de Sant Martí - 2 min drive - 2.5 km
  • Alcúdia Port - 5 min drive - 4.3 km

Getting around

  • Sa Pobla Station - 11 min drive
  • Palma de Mallorca (PMI) - 49 min drive

Restaurants

  • ‪Numa Beach - ‬13 min walk
  • ‪L’Épicerie Alcudia - ‬6 min walk
  • ‪Burger King - ‬8 min walk
  • ‪Doble A beach club - ‬8 min walk
  • ‪Tramuntana Restaurant - ‬17 min walk

About this property

Hotel Condesa Mallorca

Family fun on the beach, with seasonal outdoor pool, near Albufera Natural Park
Some rates at Hotel Condesa Mallorca are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Condesa Mallorca offers its guests a seasonal outdoor pool, a kids' pool, a waterslide, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 swim-up bars and a bar/lounge. Public spaces have free WiFi.

A library, a terrace, and a complimentary children's club are also featured at the family-friendly Hotel Condesa Mallorca. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Alcúdia hotel.

  • 1 building
  • 475 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 swim-up bars
  • Conference rooms
  • Built in 1974
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Hotel Condesa Mallorca offers 475 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. Beds feature down duvets. Televisions come with satellite channels.

This Alcúdia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 6 for children
  • 2 restaurants
  • 2 swim-up bars
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Nikita
  • Restaurante Don Jaime
  • Restaurante Irina
  • Snack Bar

Things to do

  • Arcade/game room
  • Archery
  • Beach volleyball
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Library
  • Playground
  • Seasonal outdoor pool
  • Splash pad
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 1974
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Electric bike charging
  • Lifeguards
  • Locally-owned and organised tours and activities
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Airport shuttle fee: EUR 46.20 per person
  • Airport shuttle fee per child: EUR 46.20 (from 2 to 11 years old)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 3.70 per day
  • Towels fee: EUR 10 per person, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 25 March and close on 31 October.
  • Pool access available from 10:00 AM to 6:00 PM
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Condesa Bahía Alcudia
Condesa De La Bahia
Condesa De La Bahia Alcudia
Hotel Condesa Bahía All Inclusive Alcudia
Hotel Condesa De La Bahia Alcudia
Condesa De La Bahia Hotel Port d`Alcudia
Condesa De La Bahia Majorca, Spain
Hotel Condesa Bahía All Inclusive
Condesa Bahía All Inclusive
Hotel Condesa de la Bahía
Hotel Condesa Bahía
Condesa Bahía Alcudia
Condesa Bahía
Hotel Condesa De La Bahia Majorca Spain
Mar Hotels Condesa de la Bahía All Inclusive
Hotel Condesa de la Bahía All Inclusive
Hotel Condesa De La Bahia
Hotel Condesa All Inclusive Alcudia
Hotel Condesa All Inclusive
Condesa All Inclusive Alcudia
Condesa All Inclusive
Hotel Hotel Condesa - All Inclusive Alcudia
Alcudia Hotel Condesa - All Inclusive Hotel
Hotel Hotel Condesa - All Inclusive
Hotel Condesa - All Inclusive Alcudia
Hotel Condesa de la Bahía
Mar Hotels Condesa de la Bahía All Inclusive
Hotel Condesa de la Bahía All Inclusive
Hotel Condesa De La Bahia
Condesa All Inclusive Alcudia

Frequently asked questions

What is the cancellation policy at Hotel Condesa Mallorca?

Hotel Condesa Mallorca offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Condesa Mallorca?

Yep, Hotel Condesa Mallorca has a free self car park.

Are there any beaches close to Hotel Condesa Mallorca?

Yep, Hotel Condesa Mallorca is a short 5-minute walk from Playa de Muro. Fun beach activities include volleyball, jet skiing and surfing. You can also find motor boats and boat tours.

Does Hotel Condesa Mallorca have a pool?

Hotel Condesa Mallorca has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 6:00 PM (Seasonal outdoor pool open from March 25 to October 31).

Does Hotel Condesa Mallorca have a waterslide?

Yep, this property has a waterslide!

What makes Hotel Condesa Mallorca a romantic place to stay?

Beachfront dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Condesa Mallorca.

Is Hotel Condesa Mallorca family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that Hotel Condesa Mallorca is a hit with families.

Does Hotel Condesa Mallorca serve breakfast?

Sure does, buffet brekkie is on offer daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Condesa Mallorca?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Condesa Mallorca?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Condesa Mallorca?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Condesa Mallorca?

No, pets are not allowed.

Hotel Condesa Mallorca Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 426 out of 1000 reviews
Rating 8 - Good. 352 out of 1000 reviews
Rating 6 - Okay. 132 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Can hear people through room walls and floors. There was a dog barking every evening outside at 11pm for 2 hours. Fire alarm went off twice in our 5 night stay in the early hours of the morning.
Stayed 5 nights in Oct 2025

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean, although the bed wasn't comfy. Staff were very friendly and made our stay very welcoming. Staff were very helpful also! The views were amazing ! The hotel led to the best beach with golden sands and crystal clear waters. The restaurant had a great choice of food and drinks. Although, we didn't see any tea. As it was Halloween , the hotel decorations and cakes for children were great. The evening entertainment was first rate performance. The alcohol certainly wasn't watered down. Would stay again as bus services into Palma and Alcudia is only 5 minutes away!
Stayed 7 nights in Oct 2025

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Absolutely loved staying at Hotel Condesa. The food is delicious, and a huge variety of options at each meal time. My children always enjoyed every meal as did I. The rooms are spotless, and cleaned regularly. We had a great side sea view, with a very comfy bed. The staff are really friendly, helpful and always smiling. All the staff work really hard and will help with anything required. They go above and beyond, especially with decorating the Hotel for Halloween and keeping children entertained. Loads of amnenities, pool tables, air hockey table tennis, huge swimming pool and of course the hotel is perfectly located right on a stunning beach.
View from Hotel Condesa
Stayed 10 nights in Oct 2025

10/10 Excellent

Ben

Stayed 3 nights in Oct 2025

10/10 Excellent

Socorro

Liked: Cleanliness, staff & service, property conditions & facilities
View was just stupendous
Stayed 3 nights in Oct 2025

6/10 Okay

Ida Sofie

Disliked: Staff & service
Amaz probably because it was the last week of opening.
Stayed 7 nights in Oct 2025

8/10 Good

Stephen

Travelled with family
Liked: Staff & service
We loved the beachfront location of this property. It was fantastic. Location was fine, a little out the way but if you want a little secluded, it's fine....... although there s a neighbour's dog that is kept outside which is very noisy first thing in the morning ad late at night. Staff were nice and helpful. To be brief, the food...... choices and quality let this hotel down. It was average at best. We often chose to eat out and go out for coffee even though we were all inclusive. If returning, I wouldn't go all inclusive. We were fist put in a hotel room that had a strong smell of mould or dampess, but when we complained, we were moved to another room but this room had no working air conditioning. When asked, the staff said there was a technical issue as it was struck with lightning. All in all, it was a good family holiday and would go back but would not choose to return to the all inclusive as it was not up to standard.
Stayed 7 nights in Oct 2025

6/10 Okay

Isabell

Disliked: Staff & service, room comfort
Stayed 4 nights in Oct 2025

8/10 Good

Lady Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff are great.

Hotel is very nice. If you are vegetarian or vegan the food is not great. Thankfully I was only there 5 nights but I am heartily sick of lasagne and pizza! I have a medical condition which means I overheat so I chose a hotel with air con. On day 3 of my stay it stopped working. It was fixed but was no longer cold. I was informed that there was no more as it was so cold outside. It was 23 degrees!! I was told a fan would be sent which it was not. I felt very unwell on the last night of my stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

Iryna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Jaskiran

Stayed 3 nights in Sep 2025

10/10 Excellent

Hans-Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lighting in the room was not working, I reported to the staff but was not fixed.
Stayed 6 nights in Aug 2025

4/10 Poor

Sergio

Disliked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

8/10 Good

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Sambath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, but they didnt have duvet or blanket. On the 2nd night i was a bit too cold for me. I kept waking up like for every hours. Besides that everything is good for the price
Stayed 3 nights in Sep 2025

10/10 Excellent

Jelena

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great hotel and experience

Overall this is great hotel with a lot of amenities, just on the beautiful beach, and friendly staff. We had specious family suite with beautiful sea view. Our room was cleaned every day by amazing women, I didn’t remember her name but she was so lovely, she even make sure our daughters toys are placed on the bed every day to surprise her. We had bad and breakfast service. Breakfast in one of the restaurants was better then in the other, but overall plenty of options. I would definitely recommend this hotel
Stayed 7 nights in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Think twice before booking

We arrived at the hotel very late and we were welcomed by the gentleman at reception, the staff is very nice and friendly besides a couple of them - our room was very small, with a smell of humidity that seemed like no one opened those windows for weeks. There’s also a poorly advertised (which is on purpose) “double bedroom” which is clearly 2 single beds put together. Not just that, but you could hear everything from other rooms or the corridors and I mean everything: coughing, laughing, arguments, sex, farts, everything. Who can sleep like this?! Specially the house keeping starts cleaning and moving everything at 7AM. Zero relaxation in your own bedroom. We called reception to ask for a clothes iron, they told us to go downstairs to pay the deposit and we were walking in the middle of the hotel with an ironing board back to the room. From my experience, this is not a 4 stars service. Regarding the “private beach” (they never mention it but they make you think that there is) doesn’t exist because all the beach beds belong to the city council and you need to pay for it. The swimming pool was nice, but the drinks were very expensive for the brands they were serving. Breakfast was ok but you needed to go at 7.30AM (when they open) to find some things that they don’t refill throughout the opening time, leaving the empty plates there. 2 out of 5.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mayra Tepan

Stayed 2 nights in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff with good service and friendly environment, good pools and different places for sunbeds which made it possible to find a calmer spots and very nice location in relation to the beach. Also good location for public transport. Food was not great but overall okey, plus for the fruit selection. The buffé was actually better than meny ordered food. So the dinner concept when you could order main dishes from a menu have room for improvement. The smaller restaurang had a nicer atmosphere whilst the bigger one was very noisy and unpersonal. Would have been good with some room divider and sounds absorber element and some plants in the room to take away the cantine feeling. But to have a relaxing time with family I would recommend.
Stayed 5 nights in Aug 2025

8/10 Good

Jetunkumar Ravajibhai

Stayed 3 nights in Aug 2025

10/10 Excellent

Gabriel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

4/10 Poor

mounira

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything changed to worse than before
Stayed 9 nights in Aug 2025

8/10 Good

Zakeya

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, nice hotel the staff was very friendly and helpful. Beach space gets taken very fast and the food was mid. The hotel is VERY family friendly.
Stayed 3 nights in Jul 2025

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was ok.room was good ,the only downside was noise at night on the corridor floors
Stayed 10 nights in Jul 2025

8/10 Good

Faizal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025