"The service was amazing! The park itself was jam packed with activities for the kids, amenities were clean, loved the café van too 😁 Will DEFINTELY b ... " More
LED TVs with digital channels are featured in all 10 soundproofed accommodations.
This holiday park has free WiFi in public areas, a library, and a garden. Additionally, you'll find a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.
With a stay at this 3.5-star Flametree holiday park, you'll be 4 km (2.5 mi) from Conway Conservation Park and 4.4 km (2.8 mi) from Shute Harbour Jetty.
25 Jul. 2021 by Owner
Thank you for your wonderful review! We are so pleased you all enjoyed your stay and look forward to welcoming you back for a future stay!!
21 May 2021 by Aaron
Thank you so much for the wonderful review. Safe travels and we hope to see yo next time your in the Whitsundays. :)
12 Aug. 2020 by aaron
Hi Mark, thanks heaps for your wonderful review, we are so glad you enjoyed your stay with us. safe travels and we look forward to your return. :)
16 Sep. 2019 by Aaron Angie
Thank you so much for taking the time to leave us a review. We are thrilled you enjoyed your stay. Travel safe!
8 Sep. 2019 by Aaron
Thank you so much for taking the time to leave us such a great review, we are super pleased you enjoyed your weekend and the airshow. Safe travels and hope to see you again soon. :) Aaron & Angie
3 May 2019 by Angie
Hi Shantelle, Thank you for taking the time to leave a review. If you would like to contact us directly to discuss your comments, we would be happy to take your call. As we can not find your actual name in our system, we have only had one Wotif booking for the date of the 25th April. It was booked for 2 people but in fact had 4 people staying in the apartment. Angie the owner kindly requested on departure that the guests pay for the additional two persons. We are sorry if you felt this was not an appropriate request, however, all our room rates are based on two adults sharing & any extra adults are to be declared & paid for at time of booking. The question was also asked directly on arrival of how many people were staying in the 2 bedroom apartment & we were told 2 were staying however when you handed your keys to the owner she noticed 4 people in the car & kindly requested that you pop into office & make the additional payment which you were happy to do.
4 Apr. 2019 by Angie
Thank you for taking the time to leave a review.
13 Feb. 2019 by Aaron Angie Barton
We thank you for taking the time to write a review & we welcome all feedback. Warm Regards
There's a snack bar/deli on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. An outdoor pool, a library, and tour/ticket assistance are also featured at Big4 Whitsundays Tropical Eco Resort. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Flametree holiday park.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Big4 Whitsundays Tropical Eco Resort offers 10 accommodations with air conditioning. LED televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Special check-in instructions:
The front desk is open daily from 7 AM - 6 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up.
Per the property, all staff members at this property are fully vaccinated against COVID-19.
The front desk at this property is open daily from 7 AM - 6 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
