4.1 out of 5

"Clean and comfortable little hut at a great location. Practical and nice surroundings " More

By a verified traveller on Mon 22 Jan 2018

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Hotel Description

At Big4 Whitsundays Tropical Eco Resort you'll be 2.8 km (1.8 mi) from Conway National Park and 4.4 km (2.8 mi) from Shute Harbour Jetty. Highlights at this campsite include an outdoor swimming pool and in-room free WiFi.

LED TVs with digital channels are featured in all 10 accommodations.

This pet-friendly campsite offers free WiFi in public areas, a garden and barbecues. Added amenities include laundry facilities and tour/ticket assistance. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 3.5-star Flametree campsite, you'll be 6.2 km (3.8 mi) from Airlie Beach Lagoon.

Un-Powered Camp Site (Empty Lot)

Bed Count 1 Twin Bed Maximum Occupancy 8 Max
AU$34 per night

Powered Camp Site (Empty Lot)

Bed Count 1 Twin Bed Maximum Occupancy 8 Max

Deluxe Suite, 2 Bedrooms, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Ensuite Free Standing Villa

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Suite, 2 Bedrooms, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Apartment, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Big4 Whitsundays Tropical Eco Resort ratings based on 36 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Big4 Whitsundays Tropical Eco Resort

Everyone (8) Couples (6) Family (22)
2 out of 5
People where rude, wasn’t as nice as it makes out, wouldn’t be going back any time soon

Posted by , from Mackay on 26 Apr. 2019

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Comment from Hotel Management

3 May 2019 by Angie

Hi Shantelle, Thank you for taking the time to leave a review. If you would like to contact us directly to discuss your comments, we would be happy to take your call. As we can not find your actual name in our system, we have only had one Wotif booking for the date of the 25th April. It was booked for 2 people but in fact had 4 people staying in the apartment. Angie the owner kindly requested on departure that the guests pay for the additional two persons. We are sorry if you felt this was not an appropriate request, however, all our room rates are based on two adults sharing & any extra adults are to be declared & paid for at time of booking. The question was also asked directly on arrival of how many people were staying in the 2 bedroom apartment & we were told 2 were staying however when you handed your keys to the owner she noticed 4 people in the car & kindly requested that you pop into office & make the additional payment which you were happy to do.

3 out of 5
Adequate accommodation which was dog friendly. ....

Posted by on 2 Apr. 2019

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Comment from Hotel Management

4 Apr. 2019 by Angie

Thank you for taking the time to leave a review.

2 out of 5

Posted by on 7 Jan. 2019

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Comment from Hotel Management

13 Feb. 2019 by Aaron Angie Barton

We thank you for taking the time to write a review & we welcome all feedback. Warm Regards

4 out of 5

Great tidy little hut

Clean and comfortable little hut at a great location. Practical and nice surroundings

Posted by , from Cairns on 22 Jan. 2018

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Comment from Hotel Management

23 Jan. 2018 by Aaron Barton

Thank you so much for taking the time to leave us a review, we are so pleased you have enjoyed your stay and we look forward to welcoming you back when you next visit the Whitsundays. :)

4 out of 5

Perfect for our family

We loved that Flametree was a bit out of town, but still close enough (if you have a car) to everything. The room was spacious, well equipped and clean. A "normal" size fridge was a great addition for those staying a bit longer. The beds were in good condition and the shower head was AWESOME - definitely not a water saving one. The grounds were immaculate and clearly well looked after. We really enjoyed our stay!

Posted by , from Brisbane, QLD, Australia on 4 Jan. 2018

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Comment from Hotel Management

9 Jan. 2018 by Angie Barton

Thank you so much for taking the time to leave a review. We are glad you enjoyed your stay. Safe travels.

5 out of 5

Great Value

The staff were very friendly and accommodating. Couldn't fault the roos...very clean. We were there overnight, but would suggest a great spot for an affordable family get away.

Posted by on 17 Sep. 2017

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4 out of 5

1 night only was pleasant

A pleasant clean room . The staff were helpful and polite.

Posted by on 2 Sep. 2017

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Comment from Hotel Management

11 Sep. 2017 by Angie

Thank you for taking the time to leave us a review. Safe travels Angie Barton Owner

5 out of 5

Awesome and peaceful

The nicest place we have stayed, spacious and lovely all round

Posted by on 12 Apr. 2015

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Comment from Hotel Management

31 May 2015 by Flametree

Thank you for such a personal and fantastic review. We are so happy that we have made your holiday one to remember for the right reasons. Thanks again and we hope to see you on your next tour of the Whitsundays and Airlie Beach.

4 out of 5
Pros: Our room was clean, neat and tidy. Location is quiet. Can park right next to the cabin.
Service: Friendly; Cleanliness: Spotless;

Posted by , from Australia - QLD - Regional QLD on 10 Mar. 2015

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5 out of 5
Pros: Good people running the place
Cons: Nil
Location: Away from it all
Facilities: Home away from home; Value: Great deal; Service: Flawless; Cleanliness: Beautiful;

Posted by , from Australia - QLD - Regional QLD on 5 Jan. 2015

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About the Big4 Whitsundays Tropical Eco Resort

Location 2955 Shute Harbour Road, Flametree, QLD 4802

Property Features

As a guest of Big4 Whitsundays Tropical Eco Resort, you'll find an outdoor pool, tour or ticket assistance, and a BBQ. Public spaces have free WiFi. A round-trip airport shuttle (available on request) is available for a fee. Big4 Whitsundays Tropical Eco Resort also features a garden and laundry facilities. Free self parking is available.

  • 1 floor
  • 10 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Garden
  • BBQ grill(s)

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Proserpine, QLD (PPP-Whitsunday Coast) (44.8 km / 27.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Big4 Whitsundays Tropical Eco Resort offers 10 forms of accommodation with air conditioning. LED televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access.

  • LED television
  • Digital channels
  • Fridge
  • Air conditioning

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 6 PM.
If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation.

Airport shuttle service is available upon request during limited hours. Fees may apply. Contact the property in advance to get details.

The front desk at this property is open daily from 7 AM - 6 PM.
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport shuttle service is offered on request during limited hours. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets: AUD 40.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 20 per person (one way)
  • Airport shuttle fee per child: AUD 12 (one-way), (from 4 to 14 years old)
  • Pet fee: AUD 40.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Flametree Tourist Village Campground
  • Big4 Whitsundays Tropical Eoo Resort Flametree
  • Tourist Village
  • Big4 Whitsundays Tropical Eoo Flametree
  • Big4 Whitsundays Tropical Eoo

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.